Dollar Tree
Reviews and Complaints

is my dollar tree supposed to look like this? half of the shelves were empty and lots of aisles were blocked by stacks of boxes like these. i’ve been on the hunt for the glass heart valentine’s day jars and i asked a worker if they were in any of the boxes (since the valentine’s day section had maybe 10 products total) and she said “i can’t see through cardboard. i don’t know where the hell those are”. is this common?

i thought with the .25 increase, things may have improved a little, but it was gone WAY downhill.

this was on 1/25/23 at 5434 Ygnacio Valley Rd, Concord, CA 94521

Have we stopped saying thank you to customers? Every time I visit the Dollar Tree at 2701 Church Street in Conway, I never get a thank you. Today just topped the worst visit I have ever had. The cashier was filling her mouth full of a chocolate bar while she was ringing up our stuff. When she did talk it was while her mouth was full. This is extremely rude and unprofessional. Me and my wife both work in retail and we are trained that this is not acceptable behavior, not to mention my mother would never let me by with it either. We do not get much better service at the one on Highway 544 in Conway. I am just so disgusted I am done with shopping there. Is this what we have become? Are we so desperate for help that we allow them to do whatever they want to? Is this what we are paying $15 an hour for and now I am paying 25% more than I used to just to get bad service? I have kept my mouth shut too long. Why don't you put in self checkouts and then I can fuss at myself for bad service. Maybe that would put these poorly trained associates out of work.

Every time I go into Dollar Tree, doesn't matter what day or time, at least 2 isles are blocked by employees stocking shelves. Today FOUR isles were blocked by employees and carts and boxes. It takes time and gas in my car to go there, and I don't appreciate not being able to get everything I need when I get there. This is 2-3 times a week attempt. It's insane! Why can't the shelf stocking be done after hours so the customers can actually shop there and not be inconvenienced?

I would like to make a complaint about the condition of the Monroe, Washington Dollar Tree store (19947 Highway 2, Monroe, WA 98272). This store is absolutely disgusting. Ceiling tiles are discolored and a drip of water fell on my head. There was no caution floor is wet sign out to give warning. The floor is dirty as though it hasn't been swept or mopped in a very long time. Shelves are barely stocked. What is on the shelves is in complete disarray and unorganized. Who is in charge of this store and why do they let it look like this? Over the past year or so I have noticed a steady decline of this store into the current state of deterioration. This store needs urgent attention or close it. I wish I had taken photos, but I don't want to go back. This store is giving a bad reputation for all the other stores.

my name is tammie miles i live in trinidad co 81082 i need to speak to someone regarding your trinidad office i donot want to talk with them in trinidad as nothing is ever done about things i am very upset over alot of things that is going on in this store and it needs to end my number is [protected] please give me a call regarding this matter or i will notify proper authorities.this is not no joking matter please retern my call

I just browsed through your corporate website that brags about good customer service and values...nothing could be further from the truth...

I would like to see some good old fashioned customer service where the casher hands me my receipt and my package, and says with a smile..."Thank you...come again..."

Instead (just a few minutes ago at your store on Alvernon and Grant in Tucson, AZ) my receipt sat sticking up in the register while my package sat on the counter somewhere behind that stupid plastic divider (useless swinging piece of crap) and a cold stare from the cashier...I started walking out without my package (out of sight out of mind)...I pulled the receipt out the register in frustration...as I walked out the cashier held up my package to remind me to take it...I wouldn't have left it in the first place if she handed it to me like a good cashier does...

While I was in line I saw her try to hand some things through the plastic divider (swinging) to a customer in a clumsy way...not her fault...that stupid plastic divider serves no useful purpose...take it down!

Teach your cashiers to smile and mean it...

Do not need the g.M. Of this store to call me. He is no help. I asked for his someone else to talk to and he has not given me the number. Help please... I work for this dollar tree and the manager has been saying im a thief among other things. She has lied and said she just hired me for holidays when that is not true at all. I have even talked to the g.M. Which has not been no help and knows whats been going on. She is doing all this because 911 had to take me to the er and this is retaliation, defamation of character, and employment defamation. The extra stress this has caused because of the lies and run around the g.M. And the manager have been giving me is making my hair fall out from the stress. I am not the only one that has had issues with the manager irene and every worker there has said "the gm will not do a thing nothing will change." this is not right at all. There is more as well. I will wait till I get to talk to someone to explain more. Ricki white dollar tree portales nm 88130 — [protected]