Profiling / calling pd on honest, paying customers
At this CVS location at 1324 San Carlos Ave, San Carlos, CA one of the worst experiences of my life occurred. I quickly went in to buy a drink, doing nothing more than briefly walking past the cold cases and scanning for my drink, which I put in hand and bought. 5 minutes later in a very public location around people who know me I was approached by police...
Read full review of CVSPrescriptions
Because of my drug plan I changed over to CVS Pharmacy last year and have had nothing but one issue after another with the LaFayette CVS Pharmacy! Without listing a page full of issues I will just say they have a VERY poor staff and have little knowledge of their profession. Just today they refused to fill my estrogen prescription that says on the bottle there are 3 remaining refills until 3-30-20. I am scheduled for my yearly check up in March to have my estrogen renewed. I actually had to send CVS Pharmacy a picture of my Estrogen bottle for them to believe that I still had remaining refills. Also, they called me the first of January to ask if they could fill all three of my monthly medications on the same date, which I said yes. They ask what date I wanted and I said the 17th of each month. They said they would have them ready on the 17th. But they did not have any knowledge of this today on the 17th? I changed to Walgreen last summer for one of my monthly medications because CVS started giving me a different med by a different manufacture that was so tiny you could not break it into half as doctor ordered. It was for water retention and high blood pressure and it was not working at all as the medication I had been on for a couple of years! WalGreen refilled the correct medication. I am so VERY fed up with CVS Pharmacy in LaFayette GA! I will be changing drug plans ASAP!
Glimepiride 4mg tablets prescription
January 17, 2020 Dear Mr. Larry J. Merlo / CEO My name is Edwin Haynes and my wife name is Elise Rector Haynes. My Email address is [protected]@aol.com. We have been loyal long-time customers of your corporation a long with several family members and friends throughout the states. When I have received your automation service survey. I always take a few...
Read full review of CVSService
I have had to many complaints about this store, it has to be the worst pharmacy in the CVS company. Each month that I try to fill my Amphetamine Salts scripts that are sent over 3 at a time, from my dr. there is always a reason why they can't fill. Last month they mistakenly discarded the script, for Dec and stated they couldn't fill the next month...
Read full review of CVSMedicine
Bad experience from this pharmacist and Christina who was very angry at me telling me to leave when I was already leaving! who went beyond disrespect full to being downright abusive with criminal behavior! Apparently they don't like being complained about! Well, too bad customers have a right to complain about poor customer service! Christina just wanted...
Read full review of CVSPharmacy
On more than one occasion they continued to refill a deleted blood pressure medicine that was replaced by doctor with a different brand costing us $94.00 in a loss. Have asked them 3 times to delete this medicine and they failed. Had prescriptions picked up and brought home which we could not return for a refund due to policy. You should put seal tape on...
Read full review of CVSStaffing shortages
I just left this same complaint with the customer service agent at the 800 number but want to make sure someone actually sees/hears it. My store is # 1781 in Lynbrook, NY. First let me say this is not a complaint about the store staff who are all very nice and helpful. This has to do with staffing issues at the pharmacy. For the last few months there ha...
Read full review of CVSFilling of prescription
I called your mail order pharmacy because I was supposed to receive my shots today and that pharmacist helper was very rude! I have worked in a pharmacy for my whole life my dad, sister and 4 cousins are pharmacists and my father owned 7 pharmacies. The lady told me that they emailed me 4 times asking for a new prescription and I only got email yesterday that I needed a new prescription which I shouldn't because they just got one in aug. Now I don't have my meds and I need my shots. The lady was condescending and rude. This is not the 1st time with this issue of them not getting my meds and not letting me know until the day before. I will be switching this to walgreens I cannot stand how I am being treated and all the mistakes cvs has made on billing and now not filling my meds. I want a call from someone at cvs about this. [protected]
Wendy griffin
Pharmacy not doing their job with filling refills on time.
On Monday January 6th, I turned my prescription into the CVS Pharmacy at 11900 Balboa Blvd by my house. I have been going to CVS for years. I turned my prescription for Lyrica and Xtampza in early to give them time to order them. They are both controlled substances. I received a text message on January 10th that both medications will be ready to pick up on...
Read full review of CVSStore/pharmacy complaint/staff
On 1/9/20 I requested a refill from my doctor. My doctor called in the refill to the store listed above. I got a text a few hours later stating it was too soon to fill the refill and that it could be filled on 1/10/20. (The next day) On 1/10/20 I went to the store at approximately 12:00noon to get the prescription. I stood at the counter for 8 minute...
Read full review of CVSCoupons
I was getting emails, coupons that would save me 30-40% off my purchase. My friend continues to receive the coupons, but I have not received one in over a month ! Why ? I will NOT shop at any store without coupons. I have to watch my budget. I do love the clothing line and I am a cosmetic freak but again, I will not even stop in without a coupon. I will go to other paces with less expensive merchandise. I am not a Walmart fan but I have to go where the price is right ! Thank you
Pharmacy service and care
Your Pharmacy has a policy of not filling a perscription even one day early for any reason, My perscription is normally filled on the 20th/21st of the Month, Well Christmas week started that day and for those of us heading out of town for the Holidays, that meant we could not get our refill. (this is just corporate bureaucracy). So that forces your...
Read full review of CVSPharmacy not having medication needed
CVS store #2818 in Boca Raton consistently does not have medication available. Many times I have tried to renew medication only to be told they are out of stock. I tried to refill medication on 1/2/20 and it took four days before they had the stock needed. I tried today to order two medications and again I was told they are out of stock. Although I have...
Read full review of CVSCustomer service from kathleen
Good morning. I typically do not post negative reviews or comments. However I had an experience last evening at the CVS in Clarksburg WV. I will give you steps leading up to and thru the event. So, please bare with me. First. Lets start with your return policy. 100% satisfaction guarantee on beauty purchases Be 100% happy or receive 100% money back on...
Read full review of CVSPharmacy
The pharmacy is a joke! Never have anything completed. Unrealistic wait and drive thru times...hear the pharmacist making excuses and belittling her employees in front of myself and others. I will no longer go to this CVS! The pharmacy has been a mess for months! The way the pharmacist acts is very unprofessional and should be reported to the pharmacy...
Read full review of CVS and 1 commentMedication (pills)
Hello! Two times within 6 months the pharmacy department at CVS at Rt.146 in Clifton park, NY got my prescription wrong. The count of the pills was completely off. In May of 2019 instead of 60 pills (yea, I know a lot) they gave me 25. It's not just 5 or 10 short, it's like 40 off!. When I called nobody apologized, just said come over we will give you the...
Read full review of CVSCashier
How can you tell when a cashier hates his job? When he is totally rude even when your not. He wore his attitude in his face and how he spoke to me when I was simply trying to say I didn't want to put up all my extra bucks until I had an idea of what I owed and he then stated he could whatever he wanted per the cvs policy. I told him he was being rude but he...
Read full review of CVSManager Sonia
We understand that human rights are fundamental rights and freedoms that all people are entitled to, without regard to race, color. Store #9341 Sonia - Manger My daughter and her cousin entered the store 1/5/2020 in which to buy some pens and paper. The manger Sonia approached her cousin and said "You know your not allowed in this store" in which he...
Read full review of CVSservice at pharmacy
I have been using this pharmacy for approximately 20 years, ever since I moved to Waldorf. Lately, the service at the pharmacy has gotten out of control. Waiting In Line for long periods of time at the drive thru window and the line inside. I needed my meds on. Friday last week. Was told they were out of it. I was told to come on Monday. I waited until...
Read full review of CVSdaily automated calls and repeated auto fill when I have consistently stated that I don't want that.
Automated calls from CVS start at 9 a.m. and come as often as 5 times daily. These calls are pointless with info. that I have prescriptions ready which I did not order or that there are those that can be made available. Once there was a call that a refill was ready on a med that had been prescribed temporarily when my regular med was not available. At that time I was back on the regular med and had been for months. Both meds were for the same symptoms. Had I not caught that duplication I would have had been in great danger. CVS should not mess around with presciptions that I have not called for refill.
These auto calls from CVS are extremely annoying. I WANT THEM TO STOP! The calls are completely unnecessary and can be confusing.
I DO NOT WANT AUTO FILL. i HAVE SAID THAT OVER AND OVER. LEAVE ME ALONE WITH THESE STUPID CALLS.
The Parmacist and Pharmacy Tech are very professionl and helpful. Corporate mus have idiots.
Most discussed CVS complaints
Cashier womanRecent comments about CVS company
Cashier woman
Vimergy
6 reviews
Pharmacy Direct
75 reviews
HPS Pharmacies
1 review
Dis-Chem Pharmacies
157 reviews
PharmaGlobalRx
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!