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Shoppers Drug Mart Customer Care Service

Shoppers Drug Mart Inc.

243 Consumers Rd
Canada - M2J4W8

Customer Support Phone Numbers

+1 800 746 7737(Customer Care) 89 86
Work days:
Mon8:00 AM - 8:00 PM
Tue8:00 AM - 8:00 PM
Wed8:00 AM - 8:00 PM
Thu8:00 AM - 8:00 PM
Fri8:00 AM - 8:00 PM
Sat8:00 AM - 8:00 PM

Shoppers Drug Mart Complaints & Reviews

Shoppers Drug Mart / pharmacist

Crashhhh on Oct 12, 2017
Oct 12 @ 11:33am a different pharmacy called the market mall shoppers location to see if they had a specific type of medicine. Yes 4 boxes. Went to get them and the pharmacist on duty had no idea what was happening. I explained the situation, my regular pharmacy explained the situation. Then...

Shoppers Drug Mart / ratio-lenoltec #3/15/30mg acet/caff/codeine wht/rnd/tec 3 (none) 10 tab 07 oct. 2017

Heinz.austria on Oct 10, 2017
To whom it might concern, I would love to know the reason for the price difference for a medication that it is exactly the same, but bought in 2 different pharmacies. The above prescription I bought at Shoppers Drug Mart in Penticton BC, but it was way more pricey than the exact same...

Shoppers Drug Mart / disrespectful customer service

alaina/noelle on Oct 10, 2017
An upsetting incident occurred at the Miramichi (NB) Douglastown location, store #165 on Sunday October 8th, 2017. I purchased several items which were rung through by Sara (the cashier) and I asked her if she had a scan code for the PC 12 pack water (so that I didn't have to lift it out...

Shoppers Drug Mart / customer service

Sweetiris on Oct 8, 2017
Lise Colalillo 92 Shamrock Crescent Woodbridge, Ontario L4H 1A3 October 7, 2017 Mr. Micheal Motz President of Shoppers Drug Mart 243 Consumers Road Toronto, Ontario M2J 4W8 Attention: Mr. Michael Motz Dear Mr. Motz, I would like to share my latest shopping experience at Shoppers Drug...

Shoppers Drug Mart / unethical charge to client

Celentra on Oct 6, 2017
On Oct.5/17 I purchased some items at Shoppers Drug Mart, Westgate location in Saskatoon, SK. I brought my own bag to bag the items. I noticed on the cash machine screen that I was being charged $0.05 for a plastic bag. When I advised the clerk what I had seen she advised that the money...

Shoppers Drug Mart / store location - winnipeg garden city

d_e_s on Oct 6, 2017
On September 29th at a little after 10 pm I stopped at Shopper's Drug Mart- Garden City location at the corner of Leila and McPhillips in Winnipeg, Manitoba. I stopped to pick up a few items and as soon as I walked in a noticed a man who was looking at the magazine racks awkwardly. I pegged...

Shoppers Drug Mart / pharmacy

Elizabeth Dyer on Oct 5, 2017
My son picked up a prescription from the location I have been using for 25 yrs. My benefits did not cover it, the cost was about $125. He didn't question the cost because my meds have had prices attached as well as the meds for him, his two siblings and Father that we get there. I called...

Shoppers Drug Mart / pharmacy service

Jennifercarole on Oct 5, 2017
This would be my second complaint about this shoppers located in Thunder Bay Ont. I believe it's located the corner of Oliver and memorial ave. This complaint a little more serious were as a dr. Has called a few times with different medication to be covered (cancer related) and she ha...

Shoppers Drug Mart / service at pharmacy

customer555 on Oct 4, 2017
The pharmacist owner of this Shoppers Drug Mart 228, Kam, did not explain much when it came to the prescription pills, and had an unpleasant attitude as well. I went to pick up my prescription, which the family doctor prescribed the dosage to be at 4mg. Upon picking up my prescription at...

Shoppers Drug Mart / pharmacy protocols

Doovid on Oct 4, 2017
Good day, I recently called my Pharmacy by refill request that my Specialist would have to authorize (0 repeats). I was told it would be ready for pick-up after 4:30 the following afternoon. Since I had a few extra capsules, I went to pick up the prescription two days later, after I took my...

Shoppers Drug Mart / for medicine counter guys

Hamid Khan on Oct 4, 2017
Hi, I visited your shoppers drug mart on 02-10-2017 and ordered my prescribed drugs. they said they do not have time right now bc of low staff. then they said please collect your medicines next day. I visited next day on 03-10-2017 and I told the on counter my name is this and yesterday...

Shoppers Drug Mart / worst customer service provided

Pawan Dhaliwal on Oct 4, 2017
I just want to share with you how my experience was today at saddle ridge shoppers, calgary, alberta. I came to get photos done for my dad to apply for indian passport. I told jennifer that some places it says 4 pictures and some says 5. She was like no worries we have on our computer and...

Shoppers Drug Mart / customer service

Customernot on Oct 2, 2017
I just left your 123 Mitton street south, Sarnia On N7T3C5 store. I have never felt like such an inconvenience in any other store before as I did today. Christina the cashier was nothing short of rude and more worried about speaking with another employee about tomorrows schedule . I bought...

Shoppers Drug Mart / customer service/cashier

Tandis Rezaei on Sep 28, 2017
Please check the reviews on Google map for 1597 Wilson Ave, North York, ON M3L 1A5. You have 1.8 %. Everybody complained about the cashier and customer service. If people are important to you and if your company cares about customer service please start doing something in that location. Cashiers are...

Shoppers Drug Mart / customer service

Justine L on Sep 27, 2017
Please let me start off with the fact that I myself work in and manage the customer service industry. Today was my first and last day visiting your store at 20395 Lougheed Hwy. When I entered, I stood at the counter at cosmetics for over 3 minutes. The cosmetician glanced at me, again with...

Shoppers Drug Mart / pharmacy assistant threat

Emily1996 on Sep 26, 2017
I have recently been threatened by a shoppers drug mart employee who goes by the name Renee Masch, at the store here in kitimat. She had threatened to beat me up 'deal with me' if I didn't stop fingering her. I have fingered her once out side of work because she was staring at me. The...

Shoppers Drug Mart / shoppers optimum points

kushbatra on Sep 25, 2017
This complaint is regarding: Receipt number: 9990208481030000246785 Shoppers Optimum Car ending with 408251 I have done shopping yesterday after uploading coupon of 15x if I shop for more than $20. But after shopping I didn't get 15x points. I have attached the receipt for your reference...

Shoppers Drug Mart / avent powder formula dispenser and snack cup

Alexandra Smog on Sep 25, 2017
Hi, I bought this product (Avent Powder Formula Dispenser and Snack cup) on 17 of July 2017. That was just an extra item that I needed. Apparently, I found it not necessary and I wanted to return it right away, but I left to Europe (the next day and I can even provide airline tickets) and...

Shoppers Drug Mart / 465 yonge st.

ThomasHart1 on Sep 24, 2017
I was just in the Yonge and Carlton store in Toronto was witnessed a despicable incident. A woman, who probably had a mental illness but none the less was in distress was rudely removed from the store. I neither saw nor heard any kind of commotion previous, she was in no way bothering me and it...

Shoppers Drug Mart / hurtful behaviour from a supervisor

Ivo K on Sep 22, 2017
The store in Beaumont, Alberta, has one of the rudest management and unexperienced staff. Very disrespectful to the customer, very aggressive behaviour and lack of any customer service skills. They scanned a scratch and win ticket twice, threw the winning receipt in the garbage, and kept...

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