Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website
Shoppers Drug Mart Logo

Shoppers Drug Mart Customer Care Service

Shoppers Drug Mart Inc.

243 Consumers Rd
Canada - M2J4W8

Customer Support Phone Numbers

+1 800 746 7737(Customer Care) 54 47
Work days:
Mon8:00 AM - 8:00 PM
Tue8:00 AM - 8:00 PM
Wed8:00 AM - 8:00 PM
Thu8:00 AM - 8:00 PM
Fri8:00 AM - 8:00 PM
Sat8:00 AM - 8:00 PM

Shoppers Drug Mart Complaints & Reviews

Shoppers Drug Mart / Unethical Behaviour

browne47 on Feb 26, 2017
Yesterday evening my sisters and I were out for dinner celebrating my completion of my nursing program. After dinner we decided to go to shoppers drug mart. It was around 9 pm that we pulled up to the front of the store. Before we had even entered the store the lady at the cash stared at...

Shoppers Drug Mart / Security Guard

Ginger12 on Feb 23, 2017
Go to 43 Osborne location all the time and first time I did not feel welcomed and instead felt like a criminal as I was discriminated against and followed by security from as soon as I walked in the store with my newborn all the way to the end where he made it known as he stood behind me...

Shoppers Drug Mart / Check out/optimum points

Heidi7 on Feb 22, 2017
I am annoyed that when I load coupons to my Shoppers Optimum card that for the third time in a row, I have been denied points at the check out. The computer for the cashier does not show which items I have received points on AND which items I did not receive points on. Today, for example...

Shoppers Drug Mart / Postal services - canada post

llms on Feb 20, 2017
On thrusday february 16th my daughter (under age so does not have id with address on it) did me a favor (since she walks by shoppers on her way home from school and I have a 6 month old at home) to pick up a parcel (baby formula, which canada post themselves did NOT try an attempt but...

Shoppers Drug Mart / store manager

Beau2016 on Feb 20, 2017
I went into the shoppers on Holiday Inn drive in Cambridge Ont. on Sat. Feb 18/2017. The pop was on sale so I went in and bought 4 coke for me and my brother went in and bought 4 coke for his family. We both paid separately. My mom said she would like 4 Pepsi so I went back in and asked...

Shoppers Drug Mart / Pharmacy

Cheri Sims on Feb 17, 2017
I called in to shoppers on mud rd and asked if Plan B was covered on the drug formulary so I could get a script. I'm almost 42 and I had one encounter that I'm not proud of but it happened and it would be dangerous for me to get pregnant because my uterus had an ablation so if I got...

Shoppers Drug Mart / Bad customer service

ssoud on Feb 15, 2017
Store 1321 390 queen quay 1) on 02/11/2017, I purchase about 12.30, the casher had told me that the owner ask to do not gave out a contest card, she is refused to gave it to me. 2) she constantly scowling at people and never ever ever have the decent courtesy to say "hello how are you"...

Shoppers Drug Mart / Customer service.

John Abraham1 on Feb 9, 2017
Hi There, I just wanted to give a bit of feedback about your Danforth/Coxwell Shoppers Drug Mart which I frequent quite often. Every time I go in there I drop quite a bit of money, choosing to use this store as opposed to a grocery store. When the clerk that I am referring to, or supervisor...

Shoppers Drug Mart / Pharmacy

ell Miller on Feb 9, 2017
NOTE: This is only directed towards a specific location, Mapleview & Essa in Barrie, ON. This pharmacy is problems after problems and I could not be more appalled by a professional company. After countless occassions of inxompetincy, this pharmacy & their staff continue to prove their lack...

Shoppers Drug Mart / Post office cashiers let me moneygram transactions to a fake shipping company I was unaware of

kristianhaley on Feb 8, 2017
The following statement is my description of my fraud report: After being contacted by text in reply to my kijiji for sale posting, I fell victim to a scam partly because I was tricked by fake pending paypal amount emails and a fake shipping company, which got me to moneygram him 3 amounts on 3...

Shoppers Drug Mart / Customer service

DevJadEll on Feb 7, 2017
I had called the toronto corktown shoppers to Asia. Simple question about my Canada post package that had been delivered there. I called and we immediately put on hold for 15 minutes so I hung up and called back. The same woman answered and said "I have paged the post office and no body...

Shoppers Drug Mart / Customer service

abramovich on Feb 7, 2017
On Saturday Februrary 4th was purchasing some items at the Tower Hill and Yonge location store. I did not have $50 worth of items so decided to purchase a $25 dollar Shoppers Drug Mart gift card to make up the difference so I could benefit from the 20X points offer. They would not give me...

Shoppers Drug Mart / Unpleasant experience at the cashier (Yonge/Finch location)

Jessy66 on Feb 7, 2017
Around 1:30am. Feb 7th, 2017 horrible experience just encountered in the Yonge/Finch store. Just wanted return the wrong nutrition product bought one week ago. First the cashier said without receipt she could do nothing. I told her I already checked with the customer service centre, been...

Shoppers Drug Mart - Oakville Place / Horrible experience in cosmetics dept and then at the cash

sashabchacha on Feb 2, 2017
I was looking for a gold nail polish around the holidays and so pulled about 6-8 polishes from their display. I proceeded to try the colours on a nominal part of my nail to test for colour. The cosmetics girl who was dusting the shelves with a feather-thing then caught my attention when I wa...

Shoppers Drug Mart / Employee attitude

Maya Terzieva on Feb 1, 2017
I would like to complain about an unpleasant experience I just encountered in the Hudson's Bay Centre (20 Bloor St E, Toronto, ON M4W 3G7) store. My name is Maya Terzieva and I am a senior financial analyst at a global insurance company. I visit the mentioned above store on regular basis as I...

Shopper Drug Mart Surrey Central / Loss prevention

Today I witnessed a LPO or loss prevention officeir make a bad arrest I was a senior loss prevention officer for 5 years till I finally got a real career. As a LPO you have 6 rules of arrest and 7 rules when arresting. 1. Watch and see the suspect enter the store 2. Watch the suspect pick and...

Shoppers Drug Mart / Pharmacy assistant

Britt Emelia on Jan 30, 2017
I phoned the Peterborough Shoppers Drugmart to see if my prescription had been filled as they told me it would be done. I spoke to a pharmacy assistant named Katelyn who was absolutley awful and rude toward me on the phone. She did not give me a chance to answer and interrupted me 3 time...

Shoppers Drug Mart / Job

kanwalbbb on Jan 30, 2017
Got fired from the sdm 298 without any valid reason when there are other employees who doesn't work as hard they should. They just slack off and no one notices but hard working people gers fired. May be because I am of indian origin. Never thought it will be racial discrimination will happen...

Shoppers Drug Mart / Ignorant cashier...

Suz123 on Jan 30, 2017
Today is January 30th. Around 11:30 I walked into Shoppers Drug Mart located at Parliament St. & Carlton - Downtown Toronto! I was pretty excited because I was going to spend $170 -95, 000 points that I have been collecting for 4/5months. As you can see I shop there a lot mostly at that...

Shoppers Drug Mart / Cashier

Angelo Stellato on Jan 29, 2017
I was checking out my purchase and I brought my own bags I asked the cashier is she going to pack the bags and she said that I did not want bags. I told her that was correct however she should still my bags which were on the counter for her I told her that is called customer service. And...

Contact Us


Credit Card-Fraud
Credit Card-Fraud
more videos More Videos

Reply to