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Shoppers Drug Mart Customer Care Service

Shoppers Drug Mart Inc.

243 Consumers Rd
Canada - M2J4W8

Customer Support Phone Numbers

+1 800 746 7737(Customer Care) 67 63
Work days:
Mon8:00 AM - 8:00 PM
Tue8:00 AM - 8:00 PM
Wed8:00 AM - 8:00 PM
Thu8:00 AM - 8:00 PM
Fri8:00 AM - 8:00 PM
Sat8:00 AM - 8:00 PM

Shoppers Drug Mart Complaints & Reviews

Shoppers Drug Mart / Pharmacy/cashier

Ashley.nighowl68 on May 26, 2017
I was at the Park Place Mall shoppers in Lethbridge, AB and not only was the cashier in an attitude so was the pharmacist who's name I did get; Katie. The cashier did not respond when I rang the bell the first time so I rang again just in case and she responded "Jesus! I'll be there!" She...

Shoppers Drug Mart / unprofessional behaviour

jl62642 on May 25, 2017
10660 Yonge St, R.Hill May 25, 2017 A lady named Jessica was working at this Shoppers' post office while I waited in line to pick up a package. While waiting, my grandpa behind me made a slight cough. In response, Jessica said in a loud & unprofessional voice (directed to us and past the...

Shoppers Drug Mart / gift card

Lesley39 on May 25, 2017
Warning. Do not buy gift cards at Shoppers 8000 Bathurst Thornhill. They sold my mom a Winner's gift card for $50.00, gave her receipt showing activation, but handed her a blank, un-activated card! she went straight to the in-store post office and mailed it to my cousin in Kitchener. Head...

Shoppers Drug Mart / avene sunscreen lotion

arpasiri on May 24, 2017
I bought a sunscreen on Tuesday 23 may 2017 . It costs me 25.75$ and he sale person she made me uncomfortable when I said I want a new one because this product is going expire soon (oct 2017) and she said no you can use this for 5 months. She didnt want me to getva new one and also the box...

Shoppers Drug Mart / self service checkout

Fred Leonenko on May 23, 2017
Today I purchase milk at my Shoppers located in the Kings Point Mall on Main St. In Brampton. I was shocked to find three self check outs. I went to the cashier and cashed out. Let me tell you I will never check my self out . I will use the cashier and the day it's not there or too busy I...

Shoppers Drug Mart / apilator

Peyman11 on May 23, 2017
I bought a apilotor for my wife as gift from west Vancouver park royal branch. I didn't know she has one already. Next day I went to return it with receipt cashier argued rudely she can't take it back I ask to talk to in charge person she phoned someone and talked foreign language and told...

Shoppers Drug Mart / shopper's optimum coupon - buy one nail polish get one free

Farrugia on May 17, 2017
On Tuesday May 16th at 8:30pm I went to Shoppers Drug Mart to take advantage of an Optimum coupon which indicated buy one get one free on ANY nail polish from 6-9pm only. I spent about 20 minutes making a decision on the polish colours and when I attempted to use the coupon at check-out...

Shoppers Drug Mart / two day pepsi sale may 14, 15

Daria Melnyk on May 15, 2017
Went to two different SDM's in Brampton to buy Pepsi on Sunday. Both stores were out of stock, and when I asked for rain cheques i was informed that they did not issue them on two day sales. I countered that nowhere was there any indication of limited quantities, or no rain cheques would...

Shoppers Drug Mart / security guard

AnnaKazak on May 14, 2017
On Wednesday, May 10 my daughter and her friend went to Shoppers in Lawson Heights, Saskatoon to find eyebrow pencil. They tried different cosmetic products. Security guard came to girls and asked if they have money to buy or just trying. Girls said they're browsing. Then security told...

Shoppers Drug Mart / Coke products 2 for $5.00

Harvey Neufeld on May 10, 2017
At 7:28 at the Midtown Plaza location 201 1st Avenue South, Saskatoon, SK - I purchased what I thought to be bottle of Canada Dry & Coke Classic for what I thought to be 2 for $5.00 which is what the store tag read . . . Usually two coke products was just under $5.00. But to my surprise...

Shoppers Drug Mart / pharmacist rude and unempathtic behaviour

Rachelsmi on May 7, 2017
Hi there, my name Is Rachel Smith and I am submitting a complaint on how I was treated at Shoppers Drug Mart store #0761 located at 7720 Tecumseh rd east. I called to speak to the pharmacist on Sunday May 7th at about 3:30pm. I had recently received a phone call that my prescription wa...

Shoppers Drug Mart / Pharmacy

Jtan on May 6, 2017
More than twice, I've come in after receiving rude calls about a prescription for my dog. First it apparently had been sitting there but nobody called us. Both time when I had come in the pharmacist was unable to find it. What if this was a prescription for a dying child. Or even an asthma...

Shoppers Drug Mart / lancome gift bag

M/w on May 6, 2017
To whom it may concern, Today May 6, 2017, In the current flyer dated May 6 to May 12, 2017 That if you bought an item of Lancome products for 39.00 dollars or more the customer is then entitles to a free gift bag with the "Option" of choosing 1 of "3" different types of face cream...

Shoppers Drug Mart / cosmetic section customer service department

EnnDee on May 4, 2017
Hello, I have been a very loyal client of Shopper's Drugmart member, but after this incident, I feel my loyalty doesn't matter to this corporation. I chose them over other drug stores, and they didn't value my business. All this for $4.99...yes that's true. I visited a local Shopper's Drug...

Shoppers Drug Mart / Riverview Pharmacist at Shoppers Drug Mart Store 185

Graduate RN Amy on May 4, 2017
I'm writing to you on behalf of an incident that took place yesterday evening around 11:00 pm. I was astound by the service that was provided by the pharmacist working during this time. As a healthcare professional he hold a respected position in society to provide quality patient care and...

Shoppers Drug Mart / Creepy shoppers drug mart associate

lynn shopper of lipstix on May 2, 2017
I was in the lip stix aisle when a creepy associate named phill stayed at the end of the aisle and glared at me the entire time on was there. Creeeeeepy! I think I heard him grunting! gross!!! even if he was there to watch me so I dont shoplifting why or why whouldnt they sent a female...

Shoppers Drug Mart / customer service

Fillary on May 2, 2017
Your systems were down again yesterday, I do as much of my shopping as possible at Shoppers Drug Mart for my points. They said I can come back and scan my copy to get the regular points but I loose out on the coupon points. I don't feel this is fair to me to loose out again . This is not...

Shoppers Drug Mart / beauty galas

Shehnas on Apr 30, 2017
Hi, I had spent $440 on the beauty gala baskets at The Sherway Gardens, Etobicoke location . They had baskets of cosmetics, in addition to gift cards. I was sure I would win something, since, I was the only entrant in some of the envelopes and I had bought so many tickets. However, I...

Shoppers Drug Mart / customer service

acns on Apr 29, 2017
I usually don't write complaints, but I think this one you should know. I was waiting in line at Toronto Eaton Centre's Shoppers Drug Mart around 1:50pm on April 26th, when this incident happened. I was waiting in line to get my item checked out, and another woman was waiting in line in...

Shoppers Drug Mart / employee

Bhfirisi13 on Apr 27, 2017
Although I am not positive of the exact location I do know the employees name and her location being Barrie Ontario, I don't believe that under any circumstances this photo I am attaching is acceptable, as a former employee of shoppers drug mart it is completely degrading to the uniform to...

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