CVS

Your Pharmacy has a policy of not filling a perscription even one day early for any reason, My perscription is normally filled on the 20th/21st of the Month, Well Christmas week started that day and for those of us heading out of town for the Holidays, that meant we could not get our refill. (this is just corporate bureaucracy). So that forces your Customers to split their pills for two weeks just to get by and knowing your not going to do it a day early meant I had to split 20 pills leading into vacation just to make the trip. so you are actually requiring the user to cut their dose in half for 40 day just to go on vacation. The Pharmacy then leaves a message on your voice mail one day after your gone saying the prescription is ready. (I assume inside corporate joke). Well when I come back to pick it up, and mind you I have the message its ready. It is not ready and the window clerk blames the customer for canceling it, which was most certainly not the case. I must assume that the profit margin is so high on prescription medication that it is CVS policy not to care if they loose a few customers thru attrician, it will not effect the bottom line. Your mission is only to keep the insurance companies happy and forcing customers in that way. Please continue to be rude and mom and pop Pharmacy will return.
Matthew J. Rosa