CVS

On June 12 my family went to CVS for a rapid civic test. I talked to the pharmacy clerk he said you have to go online and fill out the form. So I went outside to my car and did that paid $139.00 x 3 for the test. We needed the test for travel on Sunday we were told the results would be back by mid night we had no results the next morning. I called the store talked to the clerk gave me phone numbers to call but it was Sunday they were closed. I stopped at the store on our way out of town talked to the assistant manager he called the lab closed no answer. Asked for a refund because we had no results Now I have to find somewhere and pay again. Rapid means quick results but that didn't happen. We needed the results before we could fly. Left my name and number at the store for the manager to call he never did. I would like a refund $417.00 plus tax. The store I'm talking about is 1141 Highway 20 Interlachen To 32148. The store should have a paper trail of this transaction. Our names are Dorothy Yousef, Wahee d Yousef, Jamel Yousef.

I have worked for CVS for the past 10 years before they laid me off. I am frustrated how they expect you to get everything done without any help. They make me work in the pharmacy, warehouse, cashier, develop pictures and etc. They have no formal training. Answer all the questions on the computer module to pass the test. It's better if we got hands-on training. This is terrible! Please don't work here. Thank you.

Store #2684 2037 west Blvd, Malaga NJ 08328, Sunday July 18, 2021, 1:50 Pm I went through the drive-through to pick up a prescription. The young lady picked up the phone. I leaned out the window gave my name Don Vogel and date of birth. Some time passed the young lady asked again I gave my name as Don Vogel. Again she asked me to spell it, I did phonetically. Then she gets on the phone and says she can't hear me, she is reading my lips. On the fourth time, She got on the phone and had a noticeably unprofessional tone and she said I thought you said "John" and began explaining herself as if this was my issue. I told her I believe I know my own name. The young lady again asked for my birth date. The medication I was picking up was changed to a very small bottle instead of the usual size. More questions ensued until the pharmacist talked to her. She asked there was anything else and the amount was $4. My response at this point was, I think I have had enough. She then responded with a derogatory comment, I'm not sure what was actually said but the tone was very clear. She then left and I waited a while at the window along with a number of other customers behind me as if to prove a point, the pharmacist finished the transaction. This young lady was highly unprofessional and incompetent, if she had a hearing issue she could of opened the window and she did not have to argue about my name. I do not expect any feedback and usually are a waste of time, this has not been the first I have had issues with this CVS, but it might be a good time to change.

I was scheduled to receive my pfizer vacination shot, the second one, today at the cvs in middletown nj.
my appt was for 4pm. while shopping in the area i stopped in at 11am to see if an appointment was available earlier.
stood at the counter for 15 min before asked can i help u. i asked for the vaccine and was told to come back at 1pm.
I did and while aiting observed the day store manager girl yell at two kids who did nothing but throw a small ball up into the air and catch it as they were walking. Harmless, we all do yet she yelled at these two small girls. The pharmacist gave a shot to someone, and ignored me
after 10 min she asked me what i wanted and i said u told me to come back, she said leave and come back at 3. i said i live 10 miles away and this is the second time, she was very rude and said go to another store if you dont like it. i said my money is as green as the person your putting me off to fill a prescription for. she said go to another store again. While walking out i appraoched the creepy store manager of the day and asked what can be done. She totally ignored my problem and read me txt book garbage of what i need to do. I said your horrible at your job, you have not addressed my concern and did nothing to help me, the customer. with that she went into a yelling tirade at me. I said your very un professional and do not belong at this position. I walked away and she literally yelled the entire length of the store at me as i left. Yelled at the top of her lungs. Young girl with White complexion . You can check the store tape for today 7/17/2021. 11am and then 1;30pm. I'm not lying. This person is a law suit waiting to happen for your company and I may just do that actually depending on your response here. I'm 58 and have been around a while. Shop your store all the time.
John Frunzi [protected]

I would like to get off the automated refill phone and text. I have asked for this and they take me off. Within a month or so I am on the automated system again. I do not like it because they want to fill my perscriptions way to soon.

I took my mother to get her 2nd shot at cvs was told to leave the store and she did not have time to bother with her come back later or go to the minute clinic I am 91 years old and cannot do that I will wait well she said I have to stir my viles and that will take time go and come back later I said no so she called the manager and get out of the store and called me ignorant or I will call the police I went in to get a shot under the government order?" I want an answer

they have to order it, because the have 2 different manufactors abd can't combine them so now i'm out and have to wait for my pain meds and it could take up to atleast 2 days

The CVS pharmacies in the Annapolis, MD area have been terrible in filling prescriptions on time for auto refills and in a timely fashion for new ones. I have been waiting a month for one prescription on auto-refill. Today I went in to check on one that was called in from a physician's office two days ago - not ready or even in queue to be filled. The staff keep saying they are short staffed and are not allowed to hire any more people.

CVS on 5055 Stage Rd in Memphis Tn, Store number 4928. I needed some medicine and the pharmacy told me that they could not fill the prescription until tomorrow. I feel that they need more employees working in the pharmacy department. I live in Raleigh amd I was told that I needed to go to Bartlett to get my prescription fill. Raleigh need a CVS that can service the area. July 13, 2021 I visit the dentist and need a prescription fill and was i pain and have to drive 15 miles to get it fill. If the store in Bartlett was not open I would have to suffer all night and the customer service at that Stage Rd store is terrible. Thank you

LarryMcCaster
4740 North Milnor Drive
Memphis Tn 38128
[protected]

CVS application shows medication as refilled when in fact it wasn't. Doctor calls in prescription, refill due in two weeks, application shows filled ( picked up) on date Doctor called in and was not filled.
Cardinal Health stopped supplying Dilantin to east coast CVS pharmacies. CVS didn't inform me until I needed a refill. Mail order takes two weeks.
Not local CVS issue.

On the phone for one hour, then I was disconnected. Contacted the dept directly put on hold again. I need an injection for my wife who has severe osteoporosis and parkinson's. The proleva shot is already due. I dont know why they cant send it direct to my doctor. If she breaks anymore bones who does my lawyer contact?

CVS as a pharmacy is a joke.
They put you on hold for up to an hour - I think to run you off as a customer.
They must have way to much business,
When you go down to the pharmacy, they won't answer the phone, you have to go there, they lie about when they will have it ready.
Renewed the script on Friday July 2 with a live person and was told that it would be ready Monday July 5th. Since it was a holiday weekend waited until Wednesday the 7th to go pick it up. Not ready in the AM but told it would be ready that afternoon. Went back to pick it up on Friday, the 9th, a full week after the refill was requested, still not ready and now they claim they can't get the med. The pharmasist says they transferred it to another cCVS about 4 miles down the road - they have it and will fill it. When we get there to pick it up it's not the store they transferred it to. We finally find the CVS where the scrip is, about 15 miles away, and go to pick it up. When we get there they don't have the full amount, 180 tabs, only 150 even though the original store called them while we wrer there and said they had the whole fill, 180 tablets. So, over an hour later three trips to the original CVS, one trip to the wrong one an then over to the one tht actually partially filled it. Been on hold for CVS customer service now for over 25 min. and still no answer. It would apper that CVS isn't a real company just a bunch of scam artists who hire cpmplete incompetents.