Vegetarian options
There are multiple burgers that first appeared to be vegetarian as they have no meat in them, but are cooked in such a way that a vegetarian would not be able to eat them. It's a shame as we were very excited and were planning on eating at burger kind more often as there appeared to be more vegetarian options than competing brand. I think that the items such as the Rebel Whopper and the Halloumi Burger should not be cooked in a way that makes the items that appear to be vegetarian unable to be eaten by vegetarians
lack of food and materials
went to belleview fl burger king . ordered 8 meals - no cup holders..no nugget sauce last week this week went to burger king in villages on rte 441 - no french fries! they were subbing onion rings or mozzarella sticks . i was so looking forward to the fries...bought 2 for 10 wopper meals and asked for an additional meal for the 5$ - they wouldnt do without...
Read full complaintManagement
I just wanted to follow up on an unpleasant experience I had a few months ago at this restaurant. On a Saturday about 10am, I ordered breakfast with a diet coke, on my way to an estate sale. I'd been to this BK over 100 times since we lived in Pembroke Pines, a few blocks away, so this was common. The drink had little ice in it and by the time I was on my...
Read full complaintFood overheated
I went to Burger King on 2/19/2020, Store#544, I asked for a whopper off the broiler and they heated the burger up in the microwave and made it too hot. The lettuce and tomato was mushy and nasty from the heat. IT made me sick trying to eat it. It was so hot that I had to wait a while before I could eat anything. The food was not good at all. The onion...
Read full complaintpoor service, incorrect order
I arrived at the drive-through and there was no one inside the restaurant. I saw two women outside the restaurant smoking and on their phones. There were no employees inside the restaurant so I drove around and asked the women when The drive-through would be open. They said their break would be over in 10 minutes. She also said that they were short staffed...
Read full complaintdrive thru order
On Feb 9, 2020, I went through the drive thru at this establishment. I go here at least 2 times a week. I was here this day at 7:30 PM. My order number was 35. I ordered a Whopper, no lettuce. When I got it, there was only 1/2 of a burger patty in this sandwich! I also ordered a spicy crispy chicken sandwich. I could NOT bite into this if I wanted to. It...
Read full complaintrestaurant was shut down and locked
BURGER KING #15498 FEB 16, 2020 5:49 PM My husband and I went to have dinner at 5:49 PM. Got our food the next thing a person behind the counter LOCKED the door. There were several customers eating at the time. Said person said "I am LOCKING the door as one of our people has left and we are closing the dining room. We had to let him know when we wanted...
Read full complaintfood, customer service
I was at this location & I went through the drivethru. I got ready to make my order at the drive thru where I proceeded to place a order for the croissant ham egg and cheese meal. They then proceeded to let me know that they didn't have any hash browns. What I thought would have happened was they would substitute the hash browns for something else. The guy...
Read full complaintjr. whopper
Requested sandwich with no onion. Got sandwich and it had onion. I went into the store for that very reason. I choose not to say anything because I knew I would be able to remove the onion, but that is the very reason I do not use the drive thru. I want you to now that if it happens again it will be my last time visiting a Burger King. We have 2 Burger Kings in town and both seem to struggle with customer service.
Read full complaintdrive-through
I called the 1866-394-2493 # and it took 3 customer service agents just to file a report Rene, Wayne, Treasure, and now waiting on supervisor "Daniel" that doesn't give out lasts names. This is why i'm submitting an online form! On Feb 6 2020 7:30-8 pm @ 12790 NW 7th ave North Miami FL. 33168 while waiting on the drive through. Someone poisoned my food...
Read full complaintdorothy haymon
I was hired on January 30 and have prepared myself for work this week. I have been constantly call to request that she does her part in my onboarding process which she never completed. I called today on February 5th and was told she wasn't there so I spoke to the other manager n told her that this is very unprofessional and she then cursed me out and told...
Read full complaint3 whopper meals
I went to the BK yesterday 2/3/20, I ordered three Whopper Combo Meals when I got home all the meals were old and horribly made. I been calling the number on the receipt (859-245-2886) and I haven't gotten an answer..I very disappointed..my phone number is [protected]. My email is champagne838.[protected]@gmail.com..my name is Andrea Stokes. Thanks and I would appreciate some sort of recognition
Read full complaintlocation number 6919
I visited this location in Brandon, FL on Sunday at 2:30 in the afternoon. The cashier was outside. When she came in the restaurant she carried on a conversation in the lobby with the store manager for 5 minutes before she came behind the counter to even say hello. The drive thru attendant looked to be the only other people behind the counter. He was busy...
Read full complaintservice time for waiting for food including ordering
I went to BK on 2-1-20, at 4:54PM to purchase two double cheese burgers at the drive-thru. I was told to hold my order. I set there for 15 minutes at the speaker, and no one ever came back to take my order. I went inside, and it took approx. another 15 minutes to order, and receive my two burgers. There were only 3 people including the manager working in...
Read full complaintcompletely raw chicken sandwich
I stopped at the Newley open BK in Hewitt dr in Hewitt texas on 1/29/20 at 11am for lunch for my husband to take to him at work and he was so grossed out he threw up after biting into a completely raw chicken sandwich. He became ill from this incident for the rest of the day. I have sent requests twice for that manager to call me and never called me. Due...
Read full complaintcold coffee and the burger king employee who served it
On Tuesday, January 27, 2020, my wife and I went to this location to eat breakfast. We ordered the offer on the app for two sausage crossaints, two hash browns and two coffee's. I asked for a substitution on one of the coffee's to an orange juice. Also, I was not even offered my receipt. When I received the coffee and added creamer, the coffee was cold...
Read full complaintthe lettuce on my chicken sandwich was brown and they forgot my fries
I went during my lunch break customer service was good the food was nice and hot but they forgot me and my co-worker fries and the lettuce was brown on my chicken sandwich. So much for our lunch. Order #282 Store#04082 My name is Christie Welch [protected]@icloud.com My total was $ 17.54 I frequent this location quite a bit today was so disappointing to the both of us.
Read full complaintNEVER return to the Smokey Point location
This was our first time at this location, we placed our order for the new two for $10.00 Whoppers, the deal offered fries and drinks with the burgers. The person who took our order did not seem friendly, it was the drive thru, we thought maybe she was just having a bad day. Our total was $12.68. When we paid, she was just as unfriendly as she had sounded...
Read full complaintWe will ever be back to any Burger King
Went thru the drive up, and attempted to our meal and the guy at drive up, was screwing up our order, bouncing back and forth between the two meals which were simple and confusing us so bad we couldn't continue to order in fear of what we might end up with. It was the worse service we have ever received. I don't think we will ever be back to any Burger King after this experience
Very upset with the service
I stopped at this Burger King for Lunch. The manager was the one working the window and taking orders. When I pulled up to the drive through all they said was exactly this "what would you like". I was off put by the very unfriendly "greeting" because she also had a very bad attitude in her voice. Then after I ordered all she said was "pull forward" she...
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