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cold coffee and the burger king employee who served it
On Tuesday, January 27, 2020, my wife and I went to this location to eat breakfast. We ordered the offer on the app for two sausage crossaints, two hash browns and two coffee's. I asked for a substitution on one of the coffee's to an orange juice. Also, I was not even offered my receipt. When I received the coffee and added creamer, the coffee was cold...
Read full review of Burger Kingthe lettuce on my chicken sandwich was brown and they forgot my fries
I went during my lunch break customer service was good the food was nice and hot but they forgot me and my co-worker fries and the lettuce was brown on my chicken sandwich. So much for our lunch. Order #282 Store#04082 My name is Christie Welch [protected]@icloud.com My total was $ 17.54 I frequent this location quite a bit today was so disappointing to the both of us.
Read full review of Burger KingNEVER return to the Smokey Point location
This was our first time at this location, we placed our order for the new two for $10.00 Whoppers, the deal offered fries and drinks with the burgers. The person who took our order did not seem friendly, it was the drive thru, we thought maybe she was just having a bad day. Our total was $12.68. When we paid, she was just as unfriendly as she had sounded...
Read full review of Burger KingWe will ever be back to any Burger King
Went thru the drive up, and attempted to our meal and the guy at drive up, was screwing up our order, bouncing back and forth between the two meals which were simple and confusing us so bad we couldn't continue to order in fear of what we might end up with. It was the worse service we have ever received. I don't think we will ever be back to any Burger King after this experience
Very upset with the service
I stopped at this Burger King for Lunch. The manager was the one working the window and taking orders. When I pulled up to the drive through all they said was exactly this "what would you like". I was off put by the very unfriendly "greeting" because she also had a very bad attitude in her voice. Then after I ordered all she said was "pull forward" she...
Read full review of Burger Kingshake machine is always down and the service is horrible
Every time I come here they always tell me shake machine is down and they are the slowest non caring rudest people I've seen in a while. This place is ridiculous. Something needs to be done. And when u tell me my comment is to short and if I want it to be fixed I need a longer comment pisses me off too. It should be took care of whether I have 350 letters or not.
Read full review of Burger Kingwhopper temperature and no ice
When I complained to the manager that my Whopper was ice cold, he said, "I didn't make it." I told him that he is responsible as a manager and needs to fix it, I said, "Unfortunately, I ate it." He said, "I can give you a new sandwich." That is not acceptable. I didn't pay $7.79 for a meal and be told that he didn't make the cold sandwich. He needs to...
Read full review of Burger Kinghours of operation
This burger store states their hours on Sunday 7:00 am to closing. I work nights and drove out of my way to get food. I arrived just after 7:00 am and they (the employees) were just getting there. They should have been there and been ready to start serving food at 7:00 am. Now I know you have had a lot of stores closing, but if Burger King wants to stay I...
Read full review of Burger Kingmanagers and employees rude
This location always closes early. Manager treasure sonya jaqwaun are always rude. Young cashiers always on phone always loud and cussing. General manager always looking like he has to take a [censored]. This location is horrible. I went in one morning and a cashier name keke was at register she asked for a draw pull at least 6 times before anybody came to help...
Read full review of Burger Kingemployee
Ashante at this location was unbelievable rude. Slammed the window shut on us twice. We ordered a Rodeo Chicken sandwich. She put it down as a meal. When we got to the window, she handed us a giant soda. I told her she had the wrong order. She argued with us and came back and handed us our two bags and slammed the window shut. We checked the order and found...
Read full review of Burger Kingthe products are ok, the services is very outstanding terrible..
The store has way to much drama going on while customers are waiting in line, managers are talking about other workers in a bad way. You also having workers bringing their kids to work with them leaving them unattended in the lobby, my worse concern is when I order my food I dont get a receipt with my order and then learning that I got over charged on my...
Read full review of Burger Kingthe district manager
I took a bunch of my camp kids over the past summer in to get ice cream cones they put all of the ice cream cones plus my fries and shake on a tray. They then came and told me that it was all on the tray on the counter. While trying to carry all of the ice creams without dropping them to the kids one started to fall over. when I try to stop the ice cream...
Read full review of Burger Kingthe entire experience
I have been to this Burger King during the day and it has been alright but the night crew at this location has the lobby closed but the drive thru open. It's Friday night at 7:30 in downtown Nashville and they have the inside sit down restaurant closed! I went in to use the bathroom and order chicken nuggets but was told I had to leave they were closed but...
Read full review of Burger Kingincorrect drink/slow service
I received an expeditor ticket so I can not complete survey. I waited at least 15 mins. I proceeded to the window and was told they could not take my order due to processing a refund. I finally placed my order and was told to drive up. When I got my order I had cold fries, a tea instead of Dr. Peppper.-Out of Coke.. Newberry, SC 12610 Nice cashier
Never friendly
Never friendly. Receipts unreadable and was told they can't reprint or fix. Do we cannot even do a survey for free products. Not even sure if we received the special pricing available. Store is in need of update and some retraining for customer service. There are too many places here to dine and spend our hard earned dollars on. Very disappointed and now...
taco
I really like the tacos at BK but the ads and photos show shredded cheddar cheese. The location in Waterloo IL just throws a slice of American cheese on theirs which is just not right. Cheddar would really taste better and is traditional for tacos. They have shredded cheddar available because it's on their salads. I don't know why they don't use it in the...
Read full review of Burger Kingfalse commercial advertisement & false in-store displays
I recently visitied the Vernon Ct, Hartford turnpike Burger King to purchase the 2 for $6 promotion of the Impossible Whopper. I ordered the Impossible Whoppers and was told there was an additional $1.00 charge for each Impossible Whopper. This is now a 2 for $8.00 meal. The store display also shows the 2 for $6 promotion with the Impossible Whopper along...
Read full review of Burger Kingprice, inaccurate order
Isn't it just interesting, go to website to figure out what we wanted for dinner. decided we wanted the wopper meal for 2 @$8.99 Ordered it, 1 with cheese and no onions Also ordered the original chicken. Receipt is correct Results... we were charged $10.00 for the 2 meals and another &0.40 for the cheese What we received, 2 plain burgers, both with...
various
Saturday, Jan 18 @ 10:07 am, I placed an order thru the drive thru. Upon paying for my order I was immediately instructed to pull up and wait for my food to be brought out to my car. Only 1 car in front and 2 people inside the facility. After waiting 11 minutes for my food to be brought, no condiments, napkins and I had to request another syrup. I purchased...
Read full review of Burger Kingtreatment
I went in to pick up my W-2 and the manager said she doesn't have access to it because it is locked in the safe, when she is the closing manager and should have complete access. Even though I quit I should be treated with respect I could be a customer I should be treated like a customer not told what do you need after waiting to even talk to someone. They...
Read full review of Burger King1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".
4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:
- The specific location of the Burger King outlet.
- Date and time of the incident.
- A clear description of what happened.
- Any particular staff members involved.
- The condition of the food or facility, if relevant.
- Any communication you had with Burger King representatives.
- Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
- The outcome of your complaint with the company, if applicable.
- The personal impact of the issue, such as inconvenience, illness, financial loss, etc.
5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, check your ComplaintsBoard.com account regularly for any responses or updates. Engage with any follow-ups and provide additional information if requested by either ComplaintsBoard.com or Burger King representatives.
Overview of Burger King complaint handling
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Burger King contacts
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Burger King phone numbers+1 (866) 394-2493+1 (866) 394-2493Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 21 21 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone numberUnited States+1 (844) 576-0546+1 (844) 576-0546Click up if you have successfully reached Burger King by calling +1 (844) 576-0546 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (844) 576-0546 phone number Click up if you have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number 2 2 users reported that they have UNsuccessfully reached Burger King by calling +1 (844) 576-0546 phone number33%Confidence scoreCanada+61 130 085 2326+61 130 085 2326Click up if you have successfully reached Burger King by calling +61 130 085 2326 phone number 7 7 users reported that they have successfully reached Burger King by calling +61 130 085 2326 phone number Click up if you have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone number 14 14 users reported that they have UNsuccessfully reached Burger King by calling +61 130 085 2326 phone numberAustralia+64 800 425 464+64 800 425 464Click up if you have successfully reached Burger King by calling +64 800 425 464 phone number 5 5 users reported that they have successfully reached Burger King by calling +64 800 425 464 phone number Click up if you have UNsuccessfully reached Burger King by calling +64 800 425 464 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +64 800 425 464 phone numberNew Zealand+43 122 602 260+43 122 602 260Click up if you have successfully reached Burger King by calling +43 122 602 260 phone number 4 4 users reported that they have successfully reached Burger King by calling +43 122 602 260 phone number Click up if you have UNsuccessfully reached Burger King by calling +43 122 602 260 phone number 10 10 users reported that they have UNsuccessfully reached Burger King by calling +43 122 602 260 phone numberAustria+90 850 222 5464+90 850 222 5464Click up if you have successfully reached Burger King by calling +90 850 222 5464 phone number 5 5 users reported that they have successfully reached Burger King by calling +90 850 222 5464 phone number Click up if you have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone number 9 9 users reported that they have UNsuccessfully reached Burger King by calling +90 850 222 5464 phone numberTurkey+86 212 422 6000+86 212 422 6000Click up if you have successfully reached Burger King by calling +86 212 422 6000 phone number 3 3 users reported that they have successfully reached Burger King by calling +86 212 422 6000 phone number Click up if you have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone number 11 11 users reported that they have UNsuccessfully reached Burger King by calling +86 212 422 6000 phone numberChina+81 120 945 630+81 120 945 630Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click up if you have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone numberJapan+82 80 228 163+82 80 228 163Click up if you have successfully reached Burger King by calling +82 80 228 163 phone number 9 9 users reported that they have successfully reached Burger King by calling +82 80 228 163 phone number Click up if you have UNsuccessfully reached Burger King by calling +82 80 228 163 phone number 13 13 users reported that they have UNsuccessfully reached Burger King by calling +82 80 228 163 phone numberSouth Korea
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Burger King emailsmedia@rbi.com100%Confidence score: 100%Support
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Burger King address5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
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Burger King social media
Most discussed Burger King complaints
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