Burger King

Burger King Food overheated

I went to Burger King on 2/19/2020, Store#544, I asked for a whopper off the broiler and they heated the burger up in the microwave and made it too hot. The lettuce and tomato was mushy and nasty from the heat. IT made me sick trying to eat it. It was so hot that I had to wait a while before I could eat anything. The food was not good at all. The onion...

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Burger King poor service, incorrect order

I arrived at the drive-through and there was no one inside the restaurant. I saw two women outside the restaurant smoking and on their phones. There were no employees inside the restaurant so I drove around and asked the women when The drive-through would be open. They said their break would be over in 10 minutes. She also said that they were short staffed...

Burger King drive thru order

On Feb 9, 2020, I went through the drive thru at this establishment. I go here at least 2 times a week. I was here this day at 7:30 PM. My order number was 35. I ordered a Whopper, no lettuce. When I got it, there was only 1/2 of a burger patty in this sandwich! I also ordered a spicy crispy chicken sandwich. I could NOT bite into this if I wanted to. It...

Burger King restaurant was shut down and locked

BURGER KING #15498 FEB 16, 2020 5:49 PM My husband and I went to have dinner at 5:49 PM. Got our food the next thing a person behind the counter LOCKED the door. There were several customers eating at the time. Said person said "I am LOCKING the door as one of our people has left and we are closing the dining room. We had to let him know when we wanted...

Burger King food, customer service

I was at this location & I went through the drivethru. I got ready to make my order at the drive thru where I proceeded to place a order for the croissant ham egg and cheese meal. They then proceeded to let me know that they didn't have any hash browns. What I thought would have happened was they would substitute the hash browns for something else. The guy...

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Burger King jr. whopper

Requested sandwich with no onion. Got sandwich and it had onion. I went into the store for that very reason. I choose not to say anything because I knew I would be able to remove the onion, but that is the very reason I do not use the drive thru. I want you to now that if it happens again it will be my last time visiting a Burger King. We have 2 Burger Kings in town and both seem to struggle with customer service.

Burger King drive-through

I called the 1866-394-2493 # and it took 3 customer service agents just to file a report Rene, Wayne, Treasure, and now waiting on supervisor "Daniel" that doesn't give out lasts names. This is why i'm submitting an online form! On Feb 6 2020 7:30-8 pm @ 12790 NW 7th ave North Miami FL. 33168 while waiting on the drive through. Someone poisoned my food...

Burger King dorothy haymon

I was hired on January 30 and have prepared myself for work this week. I have been constantly call to request that she does her part in my onboarding process which she never completed. I called today on February 5th and was told she wasn't there so I spoke to the other manager n told her that this is very unprofessional and she then cursed me out and told...

Burger King 3 whopper meals

I went to the BK yesterday 2/3/20, I ordered three Whopper Combo Meals when I got home all the meals were old and horribly made. I been calling the number on the receipt (859-245-2886) and I haven't gotten an answer..I very disappointed..my phone number is [protected]. My email is champagne838.[protected]@gmail.com..my name is Andrea Stokes. Thanks and I would appreciate some sort of recognition

Burger King location number 6919

I visited this location in Brandon, FL on Sunday at 2:30 in the afternoon. The cashier was outside. When she came in the restaurant she carried on a conversation in the lobby with the store manager for 5 minutes before she came behind the counter to even say hello. The drive thru attendant looked to be the only other people behind the counter. He was busy...

Burger King service time for waiting for food including ordering

I went to BK on 2-1-20, at 4:54PM to purchase two double cheese burgers at the drive-thru. I was told to hold my order. I set there for 15 minutes at the speaker, and no one ever came back to take my order. I went inside, and it took approx. another 15 minutes to order, and receive my two burgers. There were only 3 people including the manager working in...

Burger King completely raw chicken sandwich

I stopped at the Newley open BK in Hewitt dr in Hewitt texas on 1/29/20 at 11am for lunch for my husband to take to him at work and he was so grossed out he threw up after biting into a completely raw chicken sandwich. He became ill from this incident for the rest of the day. I have sent requests twice for that manager to call me and never called me. Due...

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Burger King cold coffee and the burger king employee who served it

On Tuesday, January 27, 2020, my wife and I went to this location to eat breakfast. We ordered the offer on the app for two sausage crossaints, two hash browns and two coffee's. I asked for a substitution on one of the coffee's to an orange juice. Also, I was not even offered my receipt. When I received the coffee and added creamer, the coffee was cold...

Burger King the lettuce on my chicken sandwich was brown and they forgot my fries

I went during my lunch break customer service was good the food was nice and hot but they forgot me and my co-worker fries and the lettuce was brown on my chicken sandwich. So much for our lunch. Order #282 Store#04082 My name is Christie Welch [protected]@icloud.com My total was $ 17.54 I frequent this location quite a bit today was so disappointing to the both of us.

Burger King NEVER return to the Smokey Point location

This was our first time at this location, we placed our order for the new two for $10.00 Whoppers, the deal offered fries and drinks with the burgers. The person who took our order did not seem friendly, it was the drive thru, we thought maybe she was just having a bad day. Our total was $12.68. When we paid, she was just as unfriendly as she had sounded...

Burger King We will ever be back to any Burger King

Burger King Very upset with the service

I stopped at this Burger King for Lunch. The manager was the one working the window and taking orders. When I pulled up to the drive through all they said was exactly this "what would you like". I was off put by the very unfriendly "greeting" because she also had a very bad attitude in her voice. Then after I ordered all she said was "pull forward" she...

Burger King shake machine is always down and the service is horrible

Every time I come here they always tell me shake machine is down and they are the slowest non caring rudest people I've seen in a while. This place is ridiculous. Something needs to be done. And when u tell me my comment is to short and if I want it to be fixed I need a longer comment pisses me off too. It should be took care of whether I have 350 letters or not.

Burger King whopper temperature and no ice

When I complained to the manager that my Whopper was ice cold, he said, "I didn't make it." I told him that he is responsible as a manager and needs to fix it, I said, "Unfortunately, I ate it." He said, "I can give you a new sandwich." That is not acceptable. I didn't pay $7.79 for a meal and be told that he didn't make the cold sandwich. He needs to...

Burger King hours of operation

This burger store states their hours on Sunday 7:00 am to closing. I work nights and drove out of my way to get food. I arrived just after 7:00 am and they (the employees) were just getting there. They should have been there and been ready to start serving food at 7:00 am. Now I know you have had a lot of stores closing, but if Burger King wants to stay I...