Burger King

I went through the drive-thru in East Hartford, CT, USA. There was a tag on the bag stating what I had; which was 1 Big Fish (1 light tartar), 1 sm O-ring and 1 sm Disp Water. I decided to do the survey because my sandwich was oozing tartar sauce when I unwrapped it. I had to wipe off most of the sauce before I could eat it. When I went to complete the survey, I realized that I couldn't use the tag because the store number was not on it. There was no receipt in the bag. My meal cost $7.71, at least that was what I was told. In any case, I wasn't happy with my meal or service.

I walked in Burger King on mission in Oceanside CA and I ordered my food. The cashier which was the manager didn't change her gloves, which were used at the drive through with other customers handling money. I asked what the purpose was to wear these gloves if she's not changing them when she handles the food. She got very defensive I'm sure it's because she didn't take a food handlers course. She then scooped my fries and put her dirty fingers on my fries with the same dirty gloves! Gross .. she told me she was only to change the gloves if she touched something very dirty. Well money is filthy so someone needs to train these people. That's beyond ridiculous...

I went thru drive thru 2 weeks ago, and after 22 minutes, finally ordered 2 crispy chicken sandwiches an a 9 piece mozzarella sticks. Another 10 minutes, I finally got my order (without a thank you). When I got home, I gave my 2 grandkids their sandwiches, and to their, and my, dismay, they were spicy chicken sandwiches, much to then, on top of that, too spicy for little kids to eat, then, on top of that, we only got 4 mozzarella sticks! I also never got a receipt, needless to say I wasted over 9 dollars for 4 cheese sticks and 2 disappointed little kids. This burger king is at 6261 n. Lincoln ave. In chicago. I will never go to that one again. I just wanted to let you know of the poor service I got there. Judith stark 6636 n. California chicago, il. 60645

I had ordered by drive threw and kept repeating myself to the cashier that I had coupons to use. I get to the window and I was completely ignored for a few minutes then I tell the customer service girl to get my coupons that I have coupons to use and she replied to me telling me that she don't need them. I was like ok then. I waited at window and for my food and at this time she had already taken my debit card and charged me. I got my food order all wrong. At this time they hand me my debit card with out a receipt. I checked my order and it was all wrong. I honked several times to get there attention while they are all looking at me and ignoring me and finally one of them comes to the windows and I tell them they that I am missing some fries and that I wanted my receipt. They hand me the missing fries and my receipt and I see they over charged me. Once again I was honking at them to get there attention and finally a worker opens the window and I tell her they over charged me and did not take my coupons how I had request to do so. The lady in charge at time told me that they do not issue refunds back that they can give me a gift card or free food to match dollar amounts. Then I said ok she then asked me to come inside the store. I go inside the store and I am standing on the counter waiting for her. I that time I was completed irritated with their customer services so I decided to take my phone out and take of picture of their store number location at that time the manger swung at me to hit my hand for me not to take a photo. I quickly responded back and moved away from her so she wouldn't hit me on my hand. At that time she yelled at me to get out the store and a coworker right away took video of me and the incident and he even took photos of my vehicle license plate. She continued to yell she walked out of the back counter to continue to yell and to attack me once again. I waited outside for the police to show up to file an assault charge on her. My point here is I was over charged, I was treated wrongfully, I was assaulted for taking a picture of the corporate information while the incident was happening the coworker was videoing everything and taking pictures. So they can take pictures and video but us as a customer are not allowed to take a picture. I had to call the police and file a complaint assault charge on the employee. The police said anyone can take pictures but they don't have the right to attack you for taking a photo. Watch out and becareful with that employee she attacks you!

Front empolyee handling money, taking orders, then moving to kitchen area and handling food, no gloves, no mask, everyone else has them on, moves back to register, never cleans hands, even took outside and order and came back without cleaning hands, likes to stroke his beard and sweat from face while working. Nasty so now you know if you care. This store is in jefferson city tenn.

At this time of crisis. People are looking for cheap deals to feed them selves. I personally loved BK but this is ridiculous. I've been reading a comments about missing a food on delivery. I never thought it will happen to me. I've ordered a 12.99 deal for 3 whoppers, 3cheeseburgers, 3 small fries. I only received 3 whoppers 2 cheeseburgers, 3 small fries. I mean, it's not much but it adds up if most people doesn't get their order correctly. It really disappoint me especially while we are stuck with quarantine. Shame on you BK.

Burger King on Robbins road and 31 around 6:30pm in Grand Haven, Michigan.

Today, 3-29-20, I went thru the drive thru and ordered two whoppers, large fry, and vanilla shake. Love all three! But when I got to the window the male employee filling the bags, not the window cashier, was picking things out of his teeth and wiping it on his pants, multiple times. While drinking out of a white plastic bottle. There was a good line of customers so I took my food and left. I threw out my food and drank the vanilla shake since it was handled by the window cashier whom I watched wash his hands twice while I was waiting in line and was very friendly. Normally I would not be so picky, I was hungry, but with Covid-19 in our midst I went hungry. Please try to inform your employees about how important sanitation is always and especially now. I understand workers do unsanitary things but they should try NOT to do it in front of customers.
Thanks for your time

My son has been a regular customer for over 3 yers at the Wahpeton, ND Burger King.
He is a truck driver and his truck will NOT fit into the drive through.
He was denied two breakfast sandwiches and not allowed to walk up to the drive through window. Why is it not ok to serve people through the drive through window? He is not homeless or begging. He has cash to pay.
How are the truckers arriving with your frozen french fries and buns going to get a meal? Aree you going to deny them service also.

This policy needs to change to fit the situation. We depend on our truckers for our daily needs and they need to be fed when they are on the road.
I find this policy extremely customer hostile. Please change this discriminatory practice as soon as possible. Thank you.

place order and wanted to add a drink they would not do so said had to go around again just to get a drink and I was talking to the lady that was taking the order and no one else was in line. her attitude was no customer friendly and I haven't even paid for my order yet. And I was talking to the lady that was taking the order. so I paid what I got and went next door to another restaurant for my drink. so the next time we want to place an order with burger king this will be on my mind not to stop because of customer service. I should have canceled my order and went somewhere else. I would understand if they were busy and lots of customers but that's not the case.