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Burger King Customer Service Contacts

+1 866 394 2493 (United States)
+61 130 085 2326 (Australia)
+64 800 425 464 (New Zealand)
+43 122 602 260 (Austria)
+82 80 228 163 (South Korea)
5505 Blue Lagoon Drive
Miami, Texas
United States - 33126-2029
Mon7:00 AM - 11:00 PM
Tue7:00 AM - 11:00 PM
Wed7:00 AM - 11:00 PM
Thu7:00 AM - 11:00 PM
Fri7:00 AM - 11:00 PM
Sat7:00 AM - 11:00 PM
Sun7:00 AM - 11:00 PM
Addresses

United Kingdom
PO Box 1975, Liverpool, L69 3HH

New Zealand
6 Antares Place, Mairangi Bay, Auckland, New Zealand

Austria
Wienerbergstraße 11, Vienna Business Park, Turm A, 34. OG, 1100, Vienna

Denmark
Kometvej 5, 6230 Rødekro

Germany
Adenauerallee 6, 30175 Hannover

Norway
Postboks 260, 1326 Lysaker 

Sweden
Olof Palmes Gata 13, 111 37 Stockholm

Switzerland
Inwilerriedstrasse 61, Baar 6340

Turkey 
Dikilitaş Mahallesi Emirhan Caddesi No:109 Beşiktaş, İstanbul

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Use this comments board to leave complaints and reviews about Burger King. Discuss the issues you have had with Burger King and work with their customer service team to find a resolution.

Burger King — Complaints & Reviews

Burger KingPaper gift card.

Received a gift card/certificate in the amount of $10 via my email. Burger King refuses to take paper gift cards.
My crown Card number is [protected]. What am I suppose to do now? They said they only take a regular gift card. I have tried a few restaurants and they all say the same thing. I don't like the attitude and poor service I am getting . Always have preferred Burger King over all the other fast food chains. I am seriously considering changing my choice. Robert Hill

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    • Th
      TheMechanic Dec 22, 2020

      Burger King in poor areas often do not accept paper gift cards try it at a Burger King in a wealthy town and they'd likely accept it. Poor towns are often populated with con artist, thieves, and scammers so perception is paper gift cards are more likely to be fake or stolen.

      0 Votes
    Dec 17, 2020

    Burger King — Food / lobby / bathrooms / service

    The Burger King on exit 84b in Murfreesboro Tn. Their address is 1533 Joe B Jackson pkwy in Murfreesboro TN...

    Burger KingBad service and wrong order

    Ticket # 30798
    order 521
    I said plain on 2 and they still put everything on it, and when I came back I asked for fresh fries to go with burgers and they looked at me like something was wrong after I had to drive 15 mins to come back. If they could just greet the customers and not look sad all the time people would appreciate them even if order is incorrect.

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      Dec 16, 2020

      Burger King — Customer service and refund

      On 12/16/2020 I ordered some items from the Burger King app. I placed 2 orders. I went to the location In...

      Dec 14, 2020

      Burger King — Food quality

      I went thru the drive thru and ordered a whopper jr combo. I paid my order and drove home, went inside and...

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      Burger KingWhopper sandwich

      The Whopper Burger that you buy at the local BK shop is far different from the one you advertise in your ad's.
      The product sold does not represent the quality product you show.
      I am providing pictures to show what I got vs what you say I should get.
      It is very disappointing
      Your comments would be appreciated.
      Thanks
      Bob Strickland
      [protected]@hotmail.com

      Whopper sandwich
      Whopper sandwich

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        Dec 14, 2020

        Burger King — General manager

        Upon entering this store for my lunch break today, I noticed one employee trying to bag orders and work the...

        Dec 14, 2020

        Burger King — Poor service, long wait time

        On Dec 1, I arrived at a Burger King in Stevens Point WI store 26758 around 4:17pm . there was only 1 car...

        Dec 13, 2020

        Burger King — Customer service

        Good evening, it all began when I pulled up to the drive thru tonight to place my order. I was told to hold...

        Dec 13, 2020

        Burger King — Sandwich

        Was made wrong when I told them them the cheeseburger was supposed to be cheese only they said they are I had...

        Dec 13, 2020

        Burger King — Food not edible.

        I received cold, (wrinkled) old fries that were overcooked. The edges of my junior whopper were hard - like...

        Dec 13, 2020

        Burger King — This new burger king store should never been opened... Truly terrible service bell rd and 51st ave glendale az

        I had the unfortunate experience of wanting a sausage biscuit for breakfast yesterday. After waiting in the...

        Burger Kingincorrect change

        I ordered 3 whoppers no/cheese and a small fry. Your sign showed the bill to be $11.11. I pulled up to the window and gave the girl a $20 dollar bill a dime and a penny. she put the money in the change drawer and walked away to bag our food, and, another girl walked to the the register to give me the change. The bag and change were handed to me at the same time. I handed the bag and change to my wife and pulled away. My wife said "that's not right" She only gave you $7.00 change. There was no receipt in the bag. I have had a knee replacemant so my wife said she would go inside to find out what happened to my change. The girl told her our bill was $13.28. we know it was not but we didn't get a receipt. My wife managed a fast food res. many years ago and thinks that money could be pocketed. I think you have thieves working for you and your thieves have my $2.00. The Burger King is at st. rd 135 & Stop 11 road, Indianapolis, In. my wife said she would not go back there again, but, I do like whoppers . It;s too bad.

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          Dec 08, 2020

          Burger King — Product quality

          I was at the store located in East 9th street in Hialeah Florida around five in the afternoon on [protected] to...

          Dec 06, 2020

          Burger King — Jalapeno bites in kids meal

          We ordered a kids meal for my toddler. They put Jalapeno bites into a chicken nugget bag and into her kid...

          Burger KingOrder accuracy

          Hello,
          I ordered 2 simple meals. Crispy chicken Meal and Spicy crispy chicken meal. Both with fries and root beer. I received the crispy chicken meal and a Fish Burger meal and a coke.
          First of all, the order was not correct and my wife said the crispy chicken burger was good. Unfortunately, I could not have anything that was in the bag as I am allergic to fish and could not take the chance. I am thankful that I did not reach into the bag like I usually do and start eating the fries. Things could have taken a turn for the worst.
          I have attached photos for your review.
          Please note that not only was the order wrong, they had the coke and not root beer on the bill. Please let me know how you will deal with this as it could cause severe problems and health issues.

          Order accuracy
          Order accuracy

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            Dec 03, 2020

            Burger King — Double whopper without cheese again

            I mean seriously you sell burgers. You should at least be able to get that right. We almost went to...

            Fife

            Burger KingBuns and taco's

            Burger King has always been my favorite fast food restaurant, but I have a complaint about you. I was diagnosed with gluten intolerance about 5 years ago. I have contacted BK a few times about having gluten free buns as an option. (They freeze. Pull them out when needed) You still don't have gluten free buns. Now I find out you have taco's. I was really excited, but... I checked out the ingredients and they have gluten and wheat. Are you kidding!!! You couldn't even get corn taco shells? There are so many gluten intolerant people in this world, when will you get in the game. I have been going to Chik-Fil-A because they have the gluten free sandwiches and buns, and they even sell the buns separate to me. I LOVE your burgers, but until you start selling gluten free buns with your burgers I know a lot of people that will not be visiting you. Thank you. Nancy Hill

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              Dec 02, 2020

              Burger King — Food missing, rude service, and survey code on receipt missing

              My name is Josiah Woods I was visiting Momence Burger King store number 07722 about a week back and got home...

              Momence
              Dec 01, 2020

              Burger King — Customer service - rude ... Her name is April

              Dec 1, 2020 5:37 pm, T= 10L I=5 C=25608 TN [protected] Burger King #3655 Livingston, Tx Drive thru Order...

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