shake machine is always down and the service is horrible
Every time I come here they always tell me shake machine is down and they are the slowest non caring rudest people I've seen in a while. This place is ridiculous. Something needs to be done. And when u tell me my comment is to short and if I want it to be fixed I need a longer comment pisses me off too. It should be took care of whether I have 350 letters or not.
Read full complaintwhopper temperature and no ice
When I complained to the manager that my Whopper was ice cold, he said, "I didn't make it." I told him that he is responsible as a manager and needs to fix it, I said, "Unfortunately, I ate it." He said, "I can give you a new sandwich." That is not acceptable. I didn't pay $7.79 for a meal and be told that he didn't make the cold sandwich. He needs to...
Read full complainthours of operation
This burger store states their hours on Sunday 7:00 am to closing. I work nights and drove out of my way to get food. I arrived just after 7:00 am and they (the employees) were just getting there. They should have been there and been ready to start serving food at 7:00 am. Now I know you have had a lot of stores closing, but if Burger King wants to stay I...
Read full complaintmanagers and employees rude
This location always closes early. Manager treasure sonya jaqwaun are always rude. Young cashiers always on phone always loud and cussing. General manager always looking like he has to take a [censored]. This location is horrible. I went in one morning and a cashier name keke was at register she asked for a draw pull at least 6 times before anybody came to help...
Read full complaintemployee
Ashante at this location was unbelievable rude. Slammed the window shut on us twice. We ordered a Rodeo Chicken sandwich. She put it down as a meal. When we got to the window, she handed us a giant soda. I told her she had the wrong order. She argued with us and came back and handed us our two bags and slammed the window shut. We checked the order and found...
Read full complaintthe products are ok, the services is very outstanding terrible..
The store has way to much drama going on while customers are waiting in line, managers are talking about other workers in a bad way. You also having workers bringing their kids to work with them leaving them unattended in the lobby, my worse concern is when I order my food I dont get a receipt with my order and then learning that I got over charged on my...
Read full complaintthe district manager
I took a bunch of my camp kids over the past summer in to get ice cream cones they put all of the ice cream cones plus my fries and shake on a tray. They then came and told me that it was all on the tray on the counter. While trying to carry all of the ice creams without dropping them to the kids one started to fall over. when I try to stop the ice cream...
Read full complaintthe entire experience
I have been to this Burger King during the day and it has been alright but the night crew at this location has the lobby closed but the drive thru open. It's Friday night at 7:30 in downtown Nashville and they have the inside sit down restaurant closed! I went in to use the bathroom and order chicken nuggets but was told I had to leave they were closed but...
Read full complaintincorrect drink/slow service
I received an expeditor ticket so I can not complete survey. I waited at least 15 mins. I proceeded to the window and was told they could not take my order due to processing a refund. I finally placed my order and was told to drive up. When I got my order I had cold fries, a tea instead of Dr. Peppper.-Out of Coke.. Newberry, SC 12610 Nice cashier
Read full complaintNever friendly
Never friendly. Receipts unreadable and was told they can't reprint or fix. Do we cannot even do a survey for free products. Not even sure if we received the special pricing available. Store is in need of update and some retraining for customer service. There are too many places here to dine and spend our hard earned dollars on. Very disappointed and now...
Read full complainttaco
I really like the tacos at BK but the ads and photos show shredded cheddar cheese. The location in Waterloo IL just throws a slice of American cheese on theirs which is just not right. Cheddar would really taste better and is traditional for tacos. They have shredded cheddar available because it's on their salads. I don't know why they don't use it in the...
Read full complaintfalse commercial advertisement & false in-store displays
I recently visitied the Vernon Ct, Hartford turnpike Burger King to purchase the 2 for $6 promotion of the Impossible Whopper. I ordered the Impossible Whoppers and was told there was an additional $1.00 charge for each Impossible Whopper. This is now a 2 for $8.00 meal. The store display also shows the 2 for $6 promotion with the Impossible Whopper along...
Read full complaintprice, inaccurate order
Isn't it just interesting, go to website to figure out what we wanted for dinner. decided we wanted the wopper meal for 2 @$8.99 Ordered it, 1 with cheese and no onions Also ordered the original chicken. Receipt is correct Results... we were charged $10.00 for the 2 meals and another &0.40 for the cheese What we received, 2 plain burgers, both with...
Read full complaintvarious
Saturday, Jan 18 @ 10:07 am, I placed an order thru the drive thru. Upon paying for my order I was immediately instructed to pull up and wait for my food to be brought out to my car. Only 1 car in front and 2 people inside the facility. After waiting 11 minutes for my food to be brought, no condiments, napkins and I had to request another syrup. I purchased...
Read full complainttreatment
I went in to pick up my W-2 and the manager said she doesn't have access to it because it is locked in the safe, when she is the closing manager and should have complete access. Even though I quit I should be treated with respect I could be a customer I should be treated like a customer not told what do you need after waiting to even talk to someone. They...
Read full complaintdrive through and inside the restaurant.
First I received no receipt for my order. Second the lady in the drive through is rude. She acted as if we were a bother to her. The order was messed up and I went in and still gave me the wrong chicken sandwich. I went home because I was so upset. This is not the first time this has happened at this one. There is always an issue at this Burger King.
Read full complaintfood
Listen I'm piss as I writing this comment because I can't believe everything I order was not done correct and my hash brown for #1 is so greasy and hard you can't even chew and my burger for #2 was burnt in some areas like really Burger King and I paid 16 for none of my food to be done right I feel like I got rob because I couldn't enjoy none of it and my hash brown had old fries at the bottom ! This place was a joke and not great place to visit
never received food after paying for it
Myself, Wife & Son deceived to go to the Burger King at the above address I should have been more observant after walking thru the door their was a line and only 2 people working after the people in front of us walked out in frustration we decided to stay and order lunch I was really pumped up to try a Impossible Burger after another 10 minutes or so the...
Read full complaintpoor customer service
I am writing in reference to the location listed above. I frequent this location about once a week. Each week there is always a reason that they are out of a product or that the drive thru is down. 2 weeks ago the drive thru was down but was told I could come inside, last week they were out of cinna-minis so I ordered my croissant anyway. Today I was told...
Read full complaintdiscontinuing grilled chicken sandwich
I am dissapointed to see the grilled Chicken sandwich discontinued. It is your healthiest food choice, I eat it at least 4 times per week, and have for many years. The impossible Burger is too high in fat, saturated fat and sodium. The beef is too high in fat also. I will no longer visit Burger King, there are no other healthy alternatives to chose from. I do not go alone, bringing 1 to 4 people with me each time.
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