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Yahoo! review: caution everyone! arrogant and unresponsive company! 248

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Author of the review
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

It is after several weeks of incessant e-mails and long distance phone calls to Yahoo! Offices in U.S. from Australia that I finally decided to write to you. I have been a small business customer of Yahoo! And I own and operate my web domain through the company. My company domain is www.gameplanconsultants.net.

A few weeks, my Yahoo account was deactivated. I have made at least fifteen calls to the U.S. at different Yahoo! numbers but no one can tell me why the account has been deactivated. Instead, I get a form reply directing me to the Yahoo! Website indicating the terms of service. A couple of Yahoo! people that I managed to get hold of told me that the deactivation “may” be initiated by the Billing Department, but no one is available to talk to me in the Billing Department. My Yahoo! Bills were automatically charged to my VISA account, and there has never been a problem with paying Yahoo!

I have my business mail through the Yahoo! account but have been unable to access it for several weeks. The company has my address book with all my important business contacts as well as all my business correspondence. In a complaint filed with the Better Business Bureau of Silicon Valley, I had requested that the company at least send me a file containing my address book and e-mails, and I would happily move to another web hosting site. I have not done anything whatsoever to violate the terms and conditions of my contract with Yahoo! The company is arrogant and unresponsive, and a thief. What they have done is analogous to a landlord evicting you without any notice and confiscating your property despite your paying all the rent on time and abiding by the terms of the rental agreement. I would strongly caution everyone against doing business with this company, or even to use any of their free services. You never know when they will shut you down. The damage caused to my business by Yahoo! easily runs into thousands of dollars. Unfortunately, being so far from Silicon Valley, I cannot sue the company yet. The rest, please beware.

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248 comments
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Yahooadsaredisgusting
, US
Oct 31, 2018 7:16 pm EDT

Just one morning I would like to wake up and drink my coffee without having one of your ads containing a naked butt being stuffed down my view corridor. Smh

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Tommy Brewington
, US
Oct 31, 2018 2:15 pm EDT

why do you make it so hard for conservatives to comment on liberal articles? one example is ABC's GMA. the keyboard will not react, over-react(double typing, etc), or change words and intentionally misspell. I don't want to hear it's my computer. i only have this problem trying to common on liberal sites.

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OldWarrior
, US
Oct 31, 2018 10:33 pm EDT

On different computers I'm constantly prodded to log in to Yahoo mail, after which I get a confirmation that all's well. But within a week, the same happens over and over again. I seem to be stuck in a Groundhog Day scenario! Please Yahoo, do something about it!

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Mary Poalelungi
, US
Oct 31, 2018 8:42 pm EDT

I have had Yahoo as my email for years, but I am tired of seeing all of the left-leaning, anti-trump articles on the yahoo news page. Please try to select more neutral articles for you news page. I don't want to have to go to another email provider. mary

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Helen Mendoza Gamboa
, US
Oct 31, 2018 11:57 am EDT

Yesterday when i open my celphne to see what messge to my email when ill try to log in i cant log in ill try many time to put my correct passwords but still i cant log in.i saw the mobile whos the one hack my yahoo its cherry mobile H700.what i nees to do so i can get it back my yahoo

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funmi ojo
, NG
Oct 31, 2018 8:20 pm EDT

i login regularly to my email account but after a while i wasnt able to login again using the same password. Note that i never changed my password.

my email is funmijemiojo@yahoo.com

this email contains vital documents, i will be pleased if you help in finding solutions.

thanks

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Tahokaro
, US
Nov 01, 2018 12:39 am EDT
Verified customer This comment was posted by a verified customer. Learn more

They politicize their news feed to the point that it is no longer helpful and, in my mind, tries to influence markets. Read the feed for the Dow updates... "trump slump", "trump induced sell-off"... are there any real finance analysts there anymore?

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Denise Plummer
, US
Oct 31, 2018 7:29 am EDT

It is disgusting how you cut Trump down constantly if you listen to Fox it's completely the opposite totally disgustin. you people never have one good thing to say never. That's your president and our president

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Jaswin Kaur
, US
Nov 01, 2018 2:13 am EDT

i m having problem to sign in. i remember my email jaswin_kaur@ymail.com but i have forgeten my password and i can't reset the password due to i have changed new phone number which is [protected]. my old contract number is [protected]. please help me

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Muhammad Umar
, US
Oct 28, 2018 4:30 am EDT

I get frequent email for varification of account
But
I consider it fake
Kindly inform me
Is it fake or really from ur side

I attach the Email first page
And
Email sender email
Inform me
Thanks
drumarafridi22@yahoo.com

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Uglyredhead
, US
Oct 28, 2018 12:46 am EDT

I am appalled that you keep posting articles of inhumane treatment of animals, children, etc. There should be a way to "turn" these off on our personal yahoo accounts.

Aren't things bad enough in this country, without you feeding the sickos with this crap?

Give me a way to turn it off...or I am going to turn you off...

Is that plain enough?

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rajendra kulkarni
, US
Oct 27, 2018 11:48 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i have a yahoo mail id rajukul64@yahoo.co.in
last 15 days, i m facing problem in login account
every time i try to login, verification is being asked, which is much irritating.
my alternative mail id is kulkarnirajendra64@gmail.com
please help and try to solve my problem

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clarence high school
, IN
Oct 27, 2018 10:46 pm EDT

clarenceit1914@yahoo.in
Whatever updates done it is not getting saved
Though the message comes as 'successfully Published' but when viewed no updates are done.
Need this to be resolved @ the earliest.

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Tom Brock
, US
Oct 27, 2018 10:34 am EDT

Why do you have so much trouble with the phony emails from Russia/China that have a number followed by .pathtextsdie.com? These are phony pornographic emails that children see. As a network eng. I have blocked all of this with Alt-N on our Exchange servers. Why can you not do the same? People have received thousands and millions of this nonsense.

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find frauds
, IN
Oct 27, 2018 10:29 pm EDT

rosebamba53@yahoo.com is a fraud of taking money from us..beware of these theifs!

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info SJPINDUSTRY
, US
Oct 23, 2018 3:57 am EDT

Please don't support for a fake company. and spoil your name i bought SLIMNOW and they are fraud company pls avoid showing adds like this..

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Rondo1
, US
Oct 22, 2018 3:38 pm EDT

Every time time I open Yahoo (daily) there is no headlines of the good things Trump has done. Please incorporate more of the good news into your headlines. And I don't mean feel good stories about puppies.

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Rick Bowser
, US
Oct 23, 2018 4:27 am EDT

your web page use to be awesome, but now all it does is hang up on feeds, you guys REALLY NEED TO FIX IT

ITS TERRIBLE

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Laurie Savala
, US
Oct 23, 2018 1:37 am EDT

I have correct password can't sign in. Can't get help with help topics. Always says invalid password I've had same password for over 10 years. Had att dial up now have comcast mail problems just started last week. Have a Gmail account can't transfer over because of invalid password bit it's not invalid.

imran.mahmood
imran.mahmood
, AE
Oct 22, 2018 8:10 am EDT

dear sir.
from last 6 hrs I am trying to sign in my yahoo I'd that is ibneadam86@yahoo.com
from yahoo I can't get code on my mobile.i try 30 times

plz I have urgent mails from my new employee.help me how I can get sign in code on my mobile

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Kirsty Watterson
, US
Oct 22, 2018 7:53 pm EDT

I am very disappointed that the Yahoo News Digest app is being shut down this week. It is an amazing product that I have used every day since it was launched. Why would you get rid of something so good?!

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rickjones1979
, US
Oct 23, 2018 5:24 am EDT
Verified customer This comment was posted by a verified customer. Learn more

The ads do not comply with FCC standards. Videos go from a normal volume, to blasting through my wall, when these dumb 30 second ads come up. This is a link to FCC on this subject. I am starting a petition to send them on this matter with PROOF!
https://www.fcc.gov/media/policy/loud-commercials

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kjainfce
, US
Oct 22, 2018 6:17 pm EDT

old emails got deleted.

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Shaxxs
, GB
Oct 23, 2018 1:13 am EDT
Verified customer This comment was posted by a verified customer. Learn more

It is sometimes too slow!

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Car Mel
, US
Oct 22, 2018 2:23 am EDT

I am tired of confirming my account on my celular any time I try to enter Yahoo mail in my desktop. WTF! I have never see this before. really I am tired of this!

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mel2061
, US
Oct 21, 2018 11:23 pm EDT

horrible customer service. he was rude on the phone never said his name. I have been trying to access old my e-mail for a few days i called the number he asked me questions then told me that the e-mail address was deleted i needed to make a new one and before i could say anything he hung up on me.

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K DeBacker
, US
Oct 21, 2018 11:54 pm EDT

Why am I getting the Washington Free Beacon feed on my front page. I do not want that type of opinion bias.

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Googleuser1586
, US
Oct 21, 2018 1:18 pm EDT

Stop with the biased "news" stories. Just be neutral. The biased stories makes you look really dumb. You are being negative. You are offending at least half the people

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Dr Dauda Iliyasu
, US
Oct 21, 2018 11:19 am EDT

Dear Sir. I lost identification of my yahoo email address disambo@yahoo for almost a month. I have been trying to recover the email but i was not recognize by yahoo I used my phone number still not been able to be recognize. I look forward for your assistance to recover my yahoo email address.
Thank you.
Dauda Iliyasu

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Mr. Jonus Dony
, BD
Oct 22, 2018 2:17 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Sir/Madam,
I can not review my mail of adly.mondal@yahoo.com... Basically after long time I recovered password of this mail . and I use facebook by this mail. Now I want to see my all mails .

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Muhammad Shehbaz
, US
Oct 21, 2018 8:46 am EDT

i am connected to inter net and other sites are being opened but the yahoo mail is not being opened... we want service like gmail at yahoo...

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Robbie Mcgriff
, US
Oct 21, 2018 8:50 pm EDT

I have recently been a victim of fraud. Money was taken from my bank account and the perpetrator use a fake yahoo email address to send message concerning this. The email address is CHARLESJ87321@YAHOO.COM. This person has stolen $2000.00 out of my account. I have talked to the banking institute that I bank with along with the Life lock agents.

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dallenhoo
, US
Oct 21, 2018 10:08 pm EDT

My mail box is full of advertisements and pop-ups causing the site to hesitate while I try to type an e-mail or click on e-mails. Can I get an ad free mail box like gmail?

Tried using your help and 'contact us' but that does not work. The 'I'm not a robot game keeps asking me to play over and over and over.

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Aguer
, GB
Oct 21, 2018 1:45 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I keep getting junk mail and I can not block them. It says yahoo groups unable to process message? What can I do about this.

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Randy in Wappingers
, US
Oct 21, 2018 3:45 pm EDT

How can I turn off and remove 'reactions' to news stories I read on yahoo?

I don't want them ... I don't care what people are writing about ... I just want to read the story ...

... and I cannot find an option to turn them off or hide them.

Randy in Wappingers Falls NY
ranman@randyturner.net

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Lori Cotton
, US
Oct 21, 2018 5:04 pm EDT

I can't even write a 2 line mail without interruption from the adds. please stop them so they are so invasive you can not use the application.

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Valerie Finley
, US
Oct 22, 2018 4:16 am EDT

Why have I started receiving advertising emails from Yahoo. I've marked them as SPAM. Please stop sending this annoyance. I have attached a screen shot of 2 of the emails you have sent.

Valerie Finley
valfinley01@yahoo.co.uk

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sam420
, US
Oct 22, 2018 1:58 am EDT

i cant get in my yahoo account i forgot the recorvery email and the phone number i have a new number and i have no way to get in my account because i dont know the recovery email or the pass word to that email and i have a new phone number and cant change anything

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Meechee Cruz
, US
Oct 21, 2018 10:02 am EDT

I want to confirm if this account is legit about deactivation. Also help me to track this account. Thank you.

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chris11111111
, GB
Oct 22, 2018 3:48 am EDT

I have signed in to my email account and none of the messages are coming up on the screen, it is important this problem is sorted, I have tried my other email accounts and used other devices but they all come up with a blank screen, please could you take a look at this asap please...