Yahoo!’s earns a 1.3-star rating from 5 reviews and 1516 complaints, showing that the majority of users are dissatisfied with online services.
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yahoo email
I am trying to get into my email. you mother [censored]ers are not allowing me to that because you want me to call your premium customer care from India and pay to get into my account. After wasting my time I would like to delete my account and never use any services from India and Yahoo. call me at [protected] to delete my account or will file a law suit against Yahoo. subject " yahoo email is locking account and want us to pay to get into our account. Or if a customer forget his password The make us call India and pay them to reset our password" WE have the right to delete our account when we you lock Our password.
Desired outcome: delete my email and text me a notification to [protected]
incorrect search information
When doing a Yahoo search for "Purolator Nanaimo" two results come up.
The first:
A Purolator Courier; General Transport; 3607 Shenton Road, Nanaimo, [protected]
This information is incorrect. This depot closed prior to 2013. The [protected] phone number is our home phone number and we get calls at all times of day and night, often abusive. We want it to stop.
The second:
B Purolator; Reception and Management of mail; 2040 Boxwood Road, Nanaimo. This information is correct to the best of my knowledge - it is the location they moved into after Shenton.
Desired outcome: Remove our home phone number from the search result
email updates
The updated yahoo mail leaves a lot to be desired. Used to just type in where to file. Now you have to scroll down, find the file, click and then click apply. Width of the file you're looking for only wide enough for the beginning. Better know which one you need before you scroll. Many more, but I need to get back to work. Have someone else make changes, the last one did a lousy job.
Desired outcome: Update
Increased Spam & fees for reducing Spam
I recently noticed an exponential increase in spam in my inbox. This increase was followed by a notice which in effect reads, "Notice an increase spam in your inbox? You can reduce this spam by upgrading your account and paying for this service." This is outrageous.
Desired outcome: Reducing spam without added fees
Hiring practises
It has just been brought to my attention that Yahoo has made Omid Scobie the Royal Executive Editor. over the past 3 yrs Mr Scobie has proven himself to be one of the foremost purveyors of misinformation and downright lies with respect to the British Royal Family. The veracity of Yahoo News has always bee suspect. It's now officially garbage.
The lying post you put up
Your articles are lies and you need to be shut down or someone else needs to buy this platform
Amen RAy
Desired outcome: TELL THE TRUTH
currently.att.yahoo.com email
I am constantly being disconnected from my email. There is never a reason given. No outages reported. I cannot access any website from the currently.att.yahoo.com home page search box. After shutting down the computer for the night and turning on the computer the next day, low and behold, the problem no longer present. I did nothing to correct the problem.
Desired outcome: All I want is to be notified the email or any attempt to open another website from the currently.att.yahoo.com home page.
Article comments being rejection
In todays world Artificial Intelligence supposedly made work easier for Yahoo and Social Medias but in my opinion has caused hate to increase instead of decreasing. It seems people can write as much fake news as they want and it's OK but to write the truth you are tagged as hate, against policy and a list of everything else but pea soup!
For instance I can only guess my statement I will attach was something against Yahoo Policy. Was it a simple fact that Putin is a "monster" for what he has done to the children of Ukraine? I've seen worse in your articles! Was it because I reported a fact from Ukraine reported on video Yahoo won't see till tomorrow? It is a fact a video was released from ASTOV today saying they still had food for seven days. Is that fact the cause for commenting to be "contains content that is in breach of our community guidelines."?
Artificial Intelligence is just that! Artificial! Which can not think or comprehend meaning only rejection! Sadly this is only one of many statements rejected by Yahoo that only angers myself and others when trying to convey a simple truth or fact while so many of their articles have been proven fake news. Where can we reject their fake news articles in all fairness? Too many have ended up being racially divisive which I thought would never have happened! Yahoo has turned the clock back 59 years! For new readership!
I do have one last pet peeve with Yahoo rejections! It seems you can no longer make the same words in an article which has everything to do with the article or lets say what another article is about. Which is the word Nazi! Do you know how many rejections or holds I have had just by making statements on HISTORY? Yes history is against community policy today! You force rewrites of a statement until it looks like someone is writing in code just to make sure AI will finally let a comment through. I tried to warn people about the White Supremacist ploy Putin had been filtering into the Baltics, UK and US but my statements were banned because of WORDS that when said separate is OK but together is hate? Give me a break people! No wonder Putin had won that part of the war because you helped him! Frankly I'm more embarrassed for our children because we can't learn to work together with history, facts and the present!
Desired outcome: I hope this will be left on your board or theirs for others to read the lunacy Yahoo prescribes as fair. The world isn't ready for Artificial Intelligence at that low of scale!
I finally got a response after telling them to do something naughty. Their message was "This is a free service and they reserve the right to serve who they please." So I no longer even use that service. I do use email but that is it.
I finally got a response after telling them to do something naughty. Their message was "This is a free service and they reserve the right to serve who they please. So I no longer even use that service. I do use email but that is it.
Comically I had attached the rejection which used the word monster when depicting Putin and I also gave an update which will appear in tomorrows news outlets because the US is so slow on facts. What is the News? Per Ukraine Government media which the US finally said was posting facts showed the civilians in Astrov and said they had 7 days of food left which is good because they can stretch it out. But it looks like it was a double rejection probably because it would embarrass Yahoo if shown.
The person that is watching the comments might need to lighten up or be removed, i have been blocked for 8 weeks and I will continue to make appeals and I want real people to reply back to me and not with policy forms that do not address any of my questions. I have reposted my comments that were fine for 3 months and now they are not allowed? So what happened ? I can find threatening and nasty comments anywhere on the yahoo comments section and they are allowed to be posted and even have thumbs up from another person, but I am not allowed to say anything, this is called censorship. the comments should be fair and equal to all and not to the few gifted one. SO THE PERSONS THAT WATCHING COMMENTS THEY MIGHT WANT TO DO THEIR JOB AND REMOVED NASTY AND THREATS THAT IS ALLOW NOW BUT THEY MIGHT NEED TO BE REMOVED OR TEACH THEM WHAT IS FAIR AND EQUAL MEANS.
I have tried for weeks to get someone from yahoo to give me answers to my questions and comments instead of them just sending the standard policy information sheet that is just formed to make the person feel that yahoo does not care and since i am not a paid member here.so i cannot get to talk to real person .
Every single comment I post, Yahoo automatically rejects it. I file an appeal and it is rejected within 15 seconds. Here is my most recent.
I seem to be on the "s" list as well. Haven't been able to comment for more than a month. Apparently, some one(s) didn't like what I was saying, even though I was within the guidelines, so Yahoo has rejected me summarily. I have appealed, as suggested, and have heard nothing. Hence, their appeal aparatus is inoperable. Other than making me distressed, I think that yahoo has lost out on good comments.
I commented: I'm into wt chocolate, not dk chocolate. It got rejected! But, on a different article comments I saw a video of a penis! But, it was a comment against conservatives. Yahoo is a completely out loud BIAS against ANY conservative comments, or just plain comments on chocolate! Yahoo sucks and is extremely FAKE.
Consider the following comment with a layman's explanation for a highly obvious scientific concept:
This comment was in response to the following Yahoo topic published on Yahoo life:
"Hot people complain about the ‘horrible experience’ of being good-looking"
My comment Posted 22 hours ago (September 24, 2024)
Life is all about food energy, sex and then survival, in that order. Transmission of genetic information is paramount because that seem to be the primary purpose of all life on the planet, making changes to their ecosystem is only to enhance their reproductive abilities. Without the appeal of the opposite sex the whole purpose of life would be in jeopardy. Without the hardcoded hormones, no amount of beauty would be appealing or attractive and the genetic transfer of information will not happen. That is why nature has installed so many fail-safe mechanisms so that organisms carry on the procreation of their respective species. For example, think about this: only one sperm is required to fertilize one egg, but many millions of sperms are produced at a time to achieve fertilization of a single egg, and even this provision does not work most of the time. Remember all living things share complex sequences of DNA /RNA regardless of how they look. Therefore, without hormones the attractive nature of the opposite sex will not work, and if that attraction does not happen, that species will not reproduce and will become extinct. Just because of our convenience or inconvenience, we cannot change the rules of nature.
In what is my above comment a violation of community guidelines? This is outrageous. Even reporting outrageous human rights abuses by certain elite groups across the globe is also being considered a violation by Yahoo moderators.
Yahoo's recent draconian censorship is against free speech despite lack of hate, false or misleading information. People who care to imprint their genuine opinions have the right to appeal against unjust rejection of thoughts and ideas, especially when they are within the general norms of social media civility. If they are using an AI moderator, it is woefully biased or underperforming. And denial of appeal process is highly condemnable.
When is the class action lawsuit against yahoo for censorship?
I could not agree with you more. It borders on almost comical if it didn't actually anger me. I mean in the big scheme of things and life, I've got more important things to worry about but it can be infuriating when you know that you didn't say anything derogatory towards anyone, no foul words and in this last instance it didn't even really point to one political party or another. It was a comment on an article about crime stats. No one individual, political party, nothing was mentioned, nothing hateful, harmful and quite frankly based on valid points and facts. And I love how you just get the canned "goes against community standards" and you can appeal. Well hilarious cause the whole comment was rejected before any living human could read the first 2 words and the "appeal" option well that appeal was rejected even quicker. The funny thing is I was agreeing with someone's comments and just for fun, I dumbed my comment down to almost the point of feeling my comment was written in a very uneducated manner but basically said the same thing and it went through. But then I see some comments from others that while I might not say them or in that manner and of course wouldn't bother me (cause I'm not thinned skinned or looking for something to be offended about) and they seem to make it passed these Yahoos (pun intended). It's really quite ridiculous.
So true! I'm the originator of thread and have since been blocked from Yahoo. Haha Also contract specialist so I bounce back and forth in writing from technical to 7th grade level for our readership. It's not actually possible for a class action since it's a free service. Well if you pay you possibly could.
Where the problem is with Yahoo is their contracted service they use "OpenWeb." The service began as a business in 2014 probably for less than a million dollars however it became what is called a "Unicorn" by 2022 meaning it topped a billion dollars. They also service about all other news sites today. I found it odd how they contracted after all the chaos in 2020. All comment sections had been closed because bots had taken over then presto they were rolling in contracts. Strange isn't it? From no contracts then total chaos to rolling in the money. Follow the bouncing ball! Their original website was located in Isle of Man which at the time of Russian Ukrainian war we found out all the Russian Oligarchs had registered their aircraft and yachts there. After learning of this they switched to their new website.
My comment was rejected yet again for saying " Trump Trump Trump Trump 2024". I don't understand how this goes against guidelines?
Yahoo keeps rejecting my comments, like "So you would have been OK with Hitler taking over Europe" replying to a poster who claims that Isolationism works. What gives?
I am also having that issue right now. First I thought maybe a particular person as blocked me from talking to them, so I replied to another person instead, nope, flagged. So then I tried to make a new comment, nope flagged. Also tried simply saying short clean sentences, and only saying "Hi". Nothing i post on that will go through, while i was previously having a conversation with people.
To clarify further I went to OpenWeb an looked through their help section and found that they simply turn it around back on yahoo. Saying to see the yahoo policy on process for escalating community moderation decisions. MY COMPLAINT IS THERE IS NOT ONE.
We need to be able to either get an explanation for blocked comments, (other than see TOS) and a way to dispute the decision. My comments were clean while the other guy is on there name calling everyone that he doesn't agree with.
Mango Fruts advertisement - came inside my mail screen - money send not received product
Dear sir,
My name is Sankaran from Chennai - Tamil Nadu
I have seen the advertisement of Mango Fruits sale inside my yahoo mail screen, I have selected that company and paid Rs.564 for 10 kgs of mango.cost on 9th April 2022. suppose to be delivered within 3-days. ( as per their advertisement)
Till date Dt: 21/04/22 we have not received the product.
Company name is The fruit. from Ratnagri. I am not able to contact the company for the above Fruit delivery status.
Pls. help me to give the above Fruit company full style of address and contact number. which you may be having in our record. so that I will contact the person for my payment received details... and ask for Mango delivery.
Appreciate your early response.
regards
Sankaran
[protected]@yahoo.com
Magical metal wind spinner sold by sionpong advertised by yahoo
Advertised as “Made in USA” AND 100% satisfaction guarantee return.
Shipped from China by a vendor who has given us the runaround for over a week. Directions state screw the posts together BUT there are no threads.
Vendor emails me and states to push the posts together BUT they are the same diameter. Vendor first offered 10% refund AND we could keep their cheap product. Increased to 15% then twenty then stating it will cost $20 to return it AND STILL haven’t provided an address.
We have filed a complaint with PayPal, the credit card issuer and now Yahoo. We will be filing complaints with the BBB AND State Attorney Generals in BOTH Ohio AND California AND because it crossed state lines the FTC.
Social media is next.
Why would Yahoo advertise misleading cheap products?
Desired outcome: Want a refund AND for Advertisers like Yahoo, Google, Bing, etc. Show some responsibility. Thanks in advance for your timely response.
Me too! Sold me a bra that had threads pulled out and size falsely advertised. The C cup is more like an A cup. Vendor first offered 10% refund AND we could keep their cheap product. Increased to 15% then twenty then stating it will cost $20 to return it $5 refund on $27 charge is not acceptable for something that does not fit!
Yahoo finance plus
I responded to an ad that was sent to my email regarding yahoo mail plus in which, for a monthly fee, they would eliminate all advertisements coming with my email.
Wow, that sounded great till I get my credit card bill. Agreed, I signed up for the yahoo mail plus for $5.00/month but not for yahoo finance plus for $31.50/month.
Finally, I reached the yahoo finance plus department and was told I signed up for that service. I argued the point, but he insisted I did. Not true! If I did, it was because of something associated with yahoo mail plus in which potential customers are fooled into thinking they are receiving a service not knowing there is another costly service associated. Seemingly, its like the used car salesman!
In any event, the yahoo associate absolutely refused to refund my money and the only proof given to me for signing up for the yahoo finance plus service was to go online and look it up. But, where do I go to look this up?
The federal trade commission should look into these bait-and-catch schemes!
Desired outcome: Refund the three-month service charges of $31.50 per month!!! This is absolutely stealing!!!
Yahoo news
Woke up today to find “ Willow Smith has a new tattoo .” Kendall and her Boyfriend…. Etc. Tell me Yahoo - who writes this NOT news? Why don’t you hire someone with. Intelligence. Too Liberal with appeasing Hollywood. Breaking it down for you, yahoo has NO genuine news. I doubt many care about these two . Try writing real news. May attract a more intelligent crowd. Could give two cents for how stupid Alec Baldwins daughter looks when stressed out! Really? Who writes this junk?
Desired outcome: Try true news , not gossip.
Article
Shalise Manza Young Is bullying Michele Tafoya which violates Yahoo’s company guidelines. She needs to be removed from working for Yahoo and she continues to demonstrate problematic articles on your site.
Desired outcome: Fire Shalise Manza Young.
Yahoo mail
Mercy please
Scam in mail
Constant scam emails and despite blocking they still getting through. Only been happening so badly in last nine months approximately. Obviously need to get more experienced IT specialists as current staff not adequate. Should be dealt with otherwise what happens when we’ve reached the 999. Just not good enough
Desired outcome: Get some staff that can deal with scam
Boy I hit file a complaint and think everything I typed is gone.
I have not had an email account with Yahoo for over 10 years but they keep charging me for an email account.
I am tired of this and each year before I was working so they told me they would fix, and at the end of the year when doing taxes I would catch again and they would tell me it was fixed.
However, I am newly retired, can't afford this and found again today they have changed by card 34.99 for an email account. They won't help me unless I put in my password. I don't have a PW as I don't have an email account.
I have the charge on my card on 3/29/21 found when doing taxes. I need help or at least tell me who to call. I am thinking possibly the attorney general as this is fraud for charging for services that I don't have.
Desired outcome: Want them to stop charging my card each year for an email I have not had for over 10 years.
No help/failed customer service; David Filo
2/7/2022) Can't set up an e-mail account for my niece as she does not have a Cell Phone. Yahoo has no option to Confirm the Account via e-mail; they only want a Cell Phone.
I have tried to contact Yahoo, but is all "make-believe Customer Service" from a computer. No human beings working at Yahoo in Customer Service.
Yahoo Customer Support is non-existent. If you are poor and can't afford a cell phone Yahoo tunrs you down for a Yahoo Account.
Yahoo discriminates against Poor People.
Desired outcome: e-mail account for my niece who does not have the money to buy a Cell Phone and Cell Phone Service.E-mail Accounts for all "poor" people who do not have a Cell Telephone.
Your news
Feb. 3 2022 I have had an email account with yahoo for almost 30 years, heck my password was 4 letters for years. I read a lot of the news tickers almost daily and I am sad to see the one sided bias news reporting against the Freedom Convoy in Ottawa. It shows me that your freedom of press and freedom of speech lacks integrity. I am thinking about cancelling my account.
Desired outcome: report the news unbias and show the truth
Not allowing people to comment on an article
Why is it that yahoo can put in an article with only their opinion. It seems to me when you stop allowing people to comment on the article you are suppressing free speech. If yahoo was only allowed to talk about what everyone else approves, they would be the first to complain about the 1st amendment. To use the following statement in place of letting people comment is a cheap excuse for not allowing free speech and for a news outlet, you should be ashamed of yourselves.
"Our goal is to create a safe and engaging place for users to connect over interests and passions. In order to improve our community experience, we are temporarily suspending article commenting."
Desired outcome: Bring back article commenting for your articles and stop being hypocrites.
No help
I was taking off yahoo on dec 12 2021 I had call them 10 times no help. I write 6 times to them no reply. I can't get in my yahoo account. That I had to change my email [protected]@gmail.com but I what my old email back. They not helping me out with this. They have no office in new jersey. They gave me [protected]@yahoo.com and no help. I'm 70 years old I need my email back people took money out my account because of yahoo. Peoples make complaint about them. My name is manuel perry my # is [protected] thany youi need help
need help
About Yahoo!
Overview of Yahoo! complaint handling
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Yahoo! phone numbers+1 (800) 318-0612+1 (800) 318-0612Click up if you have successfully reached Yahoo! by calling +1 (800) 318-0612 phone number 0 0 users reported that they have successfully reached Yahoo! by calling +1 (800) 318-0612 phone number Click down if you have unsuccessfully reached Yahoo! by calling +1 (800) 318-0612 phone number 4 4 users reported that they have UNsuccessfully reached Yahoo! by calling +1 (800) 318-0612 phone number
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Yahoo! address701 1st Ave, Sunnyvale, California, 94089, United States
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Yahoo! contacts
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