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Armslist Customer Service Phone, Email, Contacts

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Armslist complaints 31

ComplaintsBoard
R
12:50 pm EST

Armslist guns

Where else can you go to do ower 2nd amendment rite with bidon in office!

Desired outcome: Impeachment

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2:21 am EST

Armslist Cannot send or receive messages

My personal premium account payment was automatically withdrawn on December 22 as it does every month. However this time I am not able to make any kind of contact with sellers. I have also not received any contact back since December 20. I paid for a service that I cannot use. This has caused me to miss multiple deals that I wanted to purchase. I guess it's nearly impossible to contact arms list to resolve this in a timely manner. And don't even think you're going to pick up a phone and talk to a real person. Pissed in Alabama

Desired outcome: Being able to use services I paid for

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10:56 am EST

Armslist Paid membership

I posted several ads as a paying member. You provided another member to scam me. You allowed him to contact me and scam me. You did nothing to revile me his name and address to file a complaint with local authorities. I was just removed as a member and are unable to enter you message system to let you know the members name. I was looking for a Hogue plum pistol grip. He contacted me threw your messaging system and scammed me.

Desired outcome: return stolen money

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Is Armslist legit?

Our verdict: Complaints Board rates Armslist highly, signaling it as a legitimate option for users seeking reliable services. Despite this endorsement, the 0% resolution rate for complaints about Armslist raises questions. Diligently reviewing Armslist's client feedback and resolution practices is recommended for those considering Armslist's services, ensuring a comprehensive understanding of its legitimacy and commitment to customer satisfaction.

Armslist earns 81% level of Trustworthiness

Excellent Trust Notice: Armslist near-perfect at 81% trust. Use with confidence, maintaining usual caution.

Armslist.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Armslist and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Armslist's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • There was some difficulty in evaluating or examining the information or data present on the armslist.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Armslist protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The registrar associated with Armslist has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
  • We conducted a search on social media and found several negative reviews related to Armslist. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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D
5:57 am EDT

Armslist Sign on

Can't sign on and I see that phone number you have for me is incorrect so it's impossible to do anything. That being said I've deleted your app and will just use other sites. Good luck with your crappy services!

Desired outcome: Dennis Nickoloff

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8:04 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Armslist missing account

I am trying to log in to my account but you keep sending the info I need to log in but you keep sending the info to the wrong adress my email is [protected]@yahoo.com. my phone number is [protected]. please help as you are charging a monthly fee.I can get as far as the verification code. You are sending it the wrong number [protected]. Please help me because I still more guns for sale. Thank you and have a great thanksgiving.

Desired outcome: help me singing up

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5:09 pm EDT

Armslist canceling my subscription

I have tried for months to cancel my subscription to armslist and I can't get through. PLEASE CANCEL MY SUB! Thomas Holman

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6:12 am EDT

Armslist Message system

Can see I have messages for items I have posted but system will not open for me to respond to them. What a screws up system Armslist has.

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1:54 pm EDT

Armslist creating a new premium account (entering a valid mobile number)

9/25/2021. I went to create a premium account due to me and my wife moving into our first home and my desire to be able to defend my home and property and my loved ones. I spent 45min trying to create an account all the while being rejected due to *enter valid mobile number. every time I entered my number I tried in my opinion validly. For example 1(***)-***-****, (***)-***-****, ***-***-****, **********, so on and so fourth. Please any help would mean a lot to me and my family.

Desired outcome: to create a premium account

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6:15 pm EDT

Armslist Armslist messaging system

Not Only does Armslist charge 6.99 a month but now they have eliminated everyones Emails as a Contact. They set up there own Direct messaging system via the Website once you've log into your account.So when you wonder why you receive No responses for your listings Via your Email You guessed it Armslist blocks them & Routes them too there Direct messaging system. Unless you sign into your account & go too top of page under Armslist Direct messaging you'll never know anyone was interested . But When using there Messaging system too respond the other person has no ideal either because Armslist stopped all Email between individuals . Seems like a Great Gig for Armslist basically hiding Listings & charge another 6.99.And it gets better all messaging between individuals regardless of Old or New can NOT be deleted.So basically you have 0 control over a account you Pay for with Armslist purposely hiding listings for profit. So remember When you respond too a listing that individual never receives it Via his or Her Email, they can only see your responses after signing in too there Armslist account & go too Armslist Direct messaging & If they do the other person has no ideal either unless looking @ Their own Armslist account under Armslist direct messaging. We all started our Armslist accounts using our Personal Emails for a reason to be notifed about are listings !I'm also curious now that Armslist direct messaging is in total control of all messages who are they sharing with especially When you Can't Delete Old or New messages? My suggestion is leave a cryptic Phone number Letters & Numbers to be contacted by individuals for listings . Please spread the Word Armslist is a Scam itself Now 6.99 a month to hide listings :(

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Harv Hennington
, US
Oct 12, 2021 3:53 pm EDT

Same issues, very frustrating.

ComplaintsBoard
R
6:38 am EDT

Armslist Products - Inquiry

I am trying to log into the account I am paying for but your site will not acknowledge my cell number. I emailed you weeks ago with out a response. I should receive a refund or credit for the time you are not allowing me to post items.

Desired outcome: Acknowlege my cell number to log in

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1:59 pm EST

Armslist Service

Unable to sign on Armslist. I have had an account for a long time. It asks for a code, but I never receive one.

My account address is [protected]@yahoo.com

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6:03 pm EDT

Armslist listing a classified add

Last October I listed a classified for a 1898 kreg every thing went well. Yesterday I wanted to add a listing for a M1917, I saw that now you have to pay a fee to list that Is fine. When I tried to up grade I can not even ask a question or up grade because when i use my email it says my email is used already and will not let me send an email to ask why?

Desired outcome: Would like to upgrade so i can make a classified add

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S
5:48 am EST

Armslist Taming money put of my account foe i have no clue. Cany call em to find out but it needs to stop now im a disanled vet on a limiter income

Phone nunber goes stfaight to ATF i want to talk to armalist amd find oyy why thwu bewn tami g miney out of my account since jan

Desired outcome: Refund

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6:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Armslist Account/Customer Service

I've been a member for years and always loved the service. I wasn't too upset when they started charging. However, the website decided that all of the sudden, I need to verify the same account login I've used for years with a number that I haven't had since I originally made the account. Now I'm paying for a service that I'm unable to use and can't even log in to cancel the subscription. I've attempted to contact the company multiple times this month with no response.

Desired outcome: Fix the account verification or stop charging me.

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George Gebhart
, US
May 10, 2021 3:04 pm EDT

I too decided to re-instate with a personal premium account $6.99. Using my debit card as payment, all went speedily, but when entering my updated cell phone number and a password of my choosing, a message pops up stating invalid Gmail address or invalid password. Over and over, so im unable to establish service and my debit account is set up on a month to month deduction and no services from armslist.05/08/2021.

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Author of the review
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ColinR94
Pacific, US
May 10, 2021 5:48 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Make sure to utilize the contact forms available on the website. In my case, I had contacted them multiple times and hadn't heard back for about a month or more but, after I filed the complaint, I received a phone call days later. The guy was apologetic and had me back on my account with updated information by the end of the call but I hope you don't have to do all of that just to have access to the service you pay for, as well. If it wasn't for the fact that the service is pretty unique to this company and that I appreciate their fighting for the second amendment, I'd have cancelled and caused as much trouble for them as possible. I just decided it isn't worth it to me. I appreciate gun rights far too much to hold a grudge on these guys.

ComplaintsBoard
K
11:20 pm EST
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Armslist Not opening my premium account.

My complaint is that I signed up for the paid Armslist premium account with a credit card and I cannot make posts or offers. It has been quite a while and Armslist is not responding to my emails (3 over the course of over a month). All I am asking for is for Armslist to take my money and open my account. I had a regular account for years and never had any problems.
Sincerely,
Kenneth Welch ([protected]@yahoo.com)

Desired outcome: Open my account.

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9:02 pm EST
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Armslist Benelli m2 shotgun

I started conversing with this individual on 1/25/2021. After I agreed to purchase the firearm. He asked my to have my vendor of choice send their FFl. After he received the FFl. He asked to send payment by Zelle, So I did. He emailed me back as soon as he got the confirmation and stated that he would contact me with shipping information. He finally contacted me on 1/28/2021 stating that he would ship it off that day. He again contacted me later that day stating that he shipped it by UPS regular mail and I would receive it on 2-2 2021. I have not received the firearm and he is not responding to my emails.

This is his post on arms list

Yawo Tolet aka Demetric Helton email [protected]@gmail.com

For sale is this original Italian Benelli M2 Tactical shotgun, chambered for 12 gauge (2&3/4ths"& 3" Magnum) shells. This is the defensive model, with short barrel, extended tube, and pistol grip stock. It is used, in nice shape and works well. The M2 Tactical weighs just 6.7 lbs, and measures under 40"with an 18.5" barrel. It has an aluminium alloy receiver to save on weight, and a chromelined bore for a long life and easy cleaning. Some other features include screw-in interchangible chokes, elevated front sight, adjustable peep ghost ring rear sight, drilled & tapped receiver for attaching rings or a rail, positional front sling swivel, ambidextrous rear swivel, oversized trigger guard, traditional manual cross-bolt safety, and standard Benelli controls. This Tactical model came with a factory extended magazine tube assembly, which holds 7 shells, +1 in the chamber for a total of 8 shots. Also it has the factory barrel clamp, which can be positioned where you prefer it. The shotgun has an updated and more ergonomic forearm, rubber coated ergonomic pistol grip, and tactical buttstock with a nice thick rubber recoil pad. This is a very high quality, well built, reliable, and duUnited States. Buyer pays freight and insurance. rable firearm. This one is in good shape, with all parts working as they should and nothing missing or broken. Overall, this shotgun is in excellent condition and will ship to any FFL in the

Desired outcome: I need to know how to legally resolved this issue

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Chortas
, US
Jul 06, 2021 5:39 am EDT
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When I search for a particular item or category, Armslist pops up all kinds of irrelevant offerings.
For example, I type "10 mm." for search, and all I get is 9 mm. offerings. Did your computer take Math 101? There is a difference between 10 mm. and 9mm. you know. "7.62 x 25" gets me all kinds of AK's and their ammo. Get on the electronic stick or go broke, guys. Your search program needs its thick bifocals fixed. Those are just two examples among many others of your search program ineptness. Thank you.

ComplaintsBoard
D
12:26 pm EST

Armslist Sign in

I have not been able to sign in for six days now and have sent emails each day to them about this. No reply no nothing but somehow I bet when I stop payments to them they will be quick to note that. I can't use a cell phone where I live and I have given them a land line and email address to use to verify who I am instead. So they send me a TEXT message I can't open and here we are. Paying for something I can't use and they do not seem to care.

Desired outcome: Fix the darned problem

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9:21 am EST
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Armslist Signing on to my account

I enrolled and payed my $6.99 Today.
I can't sign into my [censored]ing account...
It's bad enough I have to pay for this crappy service but I can not even use it
W t f is going on...how do I sign into the damn account and contact the damn users/sellers..
What kind of scam is this?
What kind of game are you guys playing here...I have used Armslist for years and now you charge...the service is non existent and your scammer prevention is bad..you give no service for the charge and one can not log in!
How do you expect to stay in business with a business model like this...
I want to log in..I paid for that privilege...
Please tell me how to log into my [censored]ing account.
Tx
Dan

Desired outcome: Sign into my damn account!

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11:32 am EST
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Armslist Scam gun sale

you have a scam artist utilizing a dead mans i.d card trying to sell weapons on arms list. .Rick Warzynski he has been using a ffl dealers info that has been harrassed for the last 2 months from Rick. its switch and bait venmo scam. as a ffl dealer i called to verify its real or not and had a nice conversation about it. this is your link on your site that "rick " is fishing for https://www.armslist.com/posts/12825934/springfield-illinois-handguns-for-sale--glock-23-gen-3-
pictures included are the dead mans i.d.

---------- Forwarded message ---------
From: Rick Warzynski
Date: Sun, Dec 20, 2020, 8:19 PM
Subject: Re: ARMSLIST - Message from chad.[protected]@gmail.com about Glock 23 gen 3
To: < chad.[protected]@gmail.com>

I will be shipping through D & K Services and my number is from Idaho because i was working and living in Boise, ID before i got transferred down here...Also the Venmo is for my fiancée and i dont see anything wrong in sharing the same account with her sir with due respect On Sun, 20 Dec 2020 at 5:26 PM, Rick Warzynski < [protected]@gmail.com> wrote:
The glock 23 gen 3 is still available. Where are you located sir? [protected]

On Sun, 20 Dec 2020 at 5:25 PM, < replyrequested@armslist.com> wrote:
Message from: chad.[protected]@gmail.com

Message regarding: Glock 23 gen 3

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everett smith
, US
Jan 01, 2021 10:00 pm EST

I was scammed buy a seller Selling a Browning Bar IV 300 win for 1550.00 Ask for Zelle payment or Bitcoin. I sent A Zelle payment and now has saw the listing reposted the same day I paid for it. He said he had other Guns for sale on Armslist so I checked them out they where list in different states across the USA. He said the same thing I still have it and where are you located sir? He said once all transactions is made he would ship VIA Fedex Shipping same day. He also said he was waiting on the Fedex Tracking number. He said he was shipping two boxes one Small and one Large. He's texted me several times during the last 5 days. I fell for it and now its my lost. I knew better and now I realize I have been scammed By this Guy Name Cotton his email address in nnat07302@gmail.com he had me to send the Zelle payment to This woman Name and email is Racheal Thieme at Rdthieme831@mail.com his Nextel Number is [protected] BEWARE BEWARE BEWARE

ComplaintsBoard
H
9:46 pm EST

Armslist I am not getting any responses

I can not get anyone to respond to my account info upgrade
[protected]@yahoo.com
[protected]
Thanks Heath W

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Overview of Armslist complaint handling

Armslist reviews first appeared on Complaints Board on Feb 28, 2013. The latest review guns was posted on Feb 23, 2022. Armslist has an average consumer rating of 1 stars from 31 reviews. Armslist has resolved 0 complaints.
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  1. Armslist contacts

  2. Armslist phone numbers
    +1 (800) 283-4867
    +1 (800) 283-4867
    Click up if you have successfully reached Armslist by calling +1 (800) 283-4867 phone number 0 0 users reported that they have successfully reached Armslist by calling +1 (800) 283-4867 phone number Click up if you have UNsuccessfully reached Armslist by calling +1 (800) 283-4867 phone number 0 0 users reported that they have UNsuccessfully reached Armslist by calling +1 (800) 283-4867 phone number
  3. Armslist emails
  4. Armslist address
    Pennsylvania, Pennsylvania, United States
  5. Armslist social media
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