Walmart
Reviews and Complaints

I ordered a Rockpals air purifier and an extra filter. It is round and the extra filter they sent was square. They were out of the same air purifier so I bought one at a store near me after speaking to a clerk there. I bought it and got a free filter with it. It is much better as the time it runs doesn't run out unlike the Rockpals air purifier I bought that ran for 8 hours and then stopped. Yesterday I was sent another Rockpals filter and have spent time trying to call their customer service 3 times today and they have never returned my call. What can I do about it? They always have me talk to someone in India who obviously doesn't understand me and I don't understand me. Can I please speak to someone who speaks English. My name is Candyce Jones my phone number is [protected] and I used my Discover Card.

I Live in San Luis Obispo, County, we went to the Walmart in Santa Maria to look at the Movies selection they have. Upon arrival we went to the movie section and it was blocked by piles of boxes we could not access the movies section at all! My Son saw a DVD he wanted and he tried to reach it but got yelled at by employee saying this section is not permitted due to stock being placed there. I told the employee it was not unacceptable to block this section, that there has to be a better way of storing these boxes that it could be done by night shift after hours. She told us that management approved this and they do it all the time. So, the customer has to be denied access to the movie section for which that is what we came for. They have a wider selection of movies then our store does. Someone needs to address this, it is pure poor customer service, they even refused to assist to get the movie that was in reach to get. We will think twice about returning to this Walmart if this is how they do business! I'm sure hope Corporate finds an issue with it!

I bought two wal-mart money cards for $300 each on 01/25/2021. However, I have not been able to activate either card. I have called your company number to get this resolved but have had no luck. I am a senior citizen living on a fixed income and need my money. I called at the end of April to green-dot and the lady I spoke with supposedly filed two cases re: what happened. I heard nothing back and called again two weeks later and was told the receipt was not readable so I went to WalMart and obtained a duplicate receipt. I sent that last week through email but have still received no word on resolving this issue.

I recently purchased a couple pairs of Wangler jeans for men while on vacation .I know what size and always in the past have not had any issues with either walmart or wangler men jeans so I did not save the receipt as I had no plan on returning then .When I put them on they were like half the thickness of my reg.old wanglers and decided I was not keeping them and I would buy some else where but was refused a cash refund which is how *I purchased them was cash all I could get was a gift card and have no plans on making another purchase from walmart at that time or in the near future .if I had made the purchase from a debit card I would not had any issues of receiving a credit to my debit card but when I pay with cash I expect cash back as it was not my fault that walmart decided to sell jeans that will wash out and the material will fail in several washings so either they need to sell the old quality wangler jeans that I had purchased in the past and give you your cash refund when cash is used .They know if cash is used and they know where you made the purchase from and I know I wont purchase another item from walmart as long as they have these practices .next they will do away with customer service and have a machine there as well.

my complain is about 2 phones i bought from walmart at $150.00 each one they have an offer at that time to be connected with Sprint and the monthly payment for the phones was $4.00 and the monthly for the sprint was $60.00 now thy charging me for the phones $9.00 anyway the issue i have and my complain is, npw they charging me $250.00 for each phone when the deal and the offer was $150.00 I call Sprint and they told me that Walmart is the one had to give me the credit for the $100.00 for each phone .No them. now i do not have no service because a cant pay my bill until they give me that credit, because is too much money. please i just want my refund back in another worth to charge me for the phones only $150.00 not $250.00, , , , , I hope i can hear some answers from you soon, Thanks my # is [protected]

Today, April 30, 2021, I purchased a pack of these batteries for my smoke detector. When I went to install one I noticed that the positive (+) annotation on the battery is on the negative side of the battery (larger contact with the splits around the edge). I feel this is something that needs to be corrected since batteries can be dangerous. Someone who is not familiar could possibly have an injury.

Self-checkout is a rip off, we as customers, not knowingly, are actually working for Walmart. We still stand in long lines waiting to gain access, we take our items from the shopping cart, we scan and bag, paying the same price for goods that customer pay who do not use the self-checkouts. There are no added incentives offered to the customers who use self-checkouts. However, on the other hand, Walmart saves and profits because the business does not have to hire and pay additional employees. I strongly recommend Walmart offer at least a 10% discount on purchases for those customers who use SELF-CHECKOUTS?

Compre mi plan de Proteccion en Nov 29 del 2017 Orden [protected] para una Tablet Samsung Galaxy, la tablet de repente dejo de funcionar e hice el reclamo y la devolucion de la tablet el 21 de Octubre del 2019 me dijeron que me iban a mandar un cheque que nunca llego el numero de mi reclamo [protected] de fecha 21 Octubre 2019 llame en varias ocasiones y solo me decian que ya lo habian enviado jamas recivi nada. Nunca me contactaron para nada.

I'm just a concerned consumer. I spend good money at Wal-Mart.
On April 21, 2021, I witnessed one of your Loss Prevention asset protection employees, who seemed to have tracked at least two women stealing a basket- full of merchandise well. The problem was the pink- haired Latina loss prevention employee was afraid to confront them the moment they walked out the door and wanted Wal-Mart security guards to chase after the two African-American women who may have had a getaway car. I watched her berated the security guards for not doing her job. A job that she was afraid to do herself. As a former loss prevention employee myself, I know that a cowardly employee is a hindrance, a waste of wages and an indecent human being.
She should have made some confrontation within the policies of Wal-Mart instead of walking behind them, passively allowing them to leave without a word said to them; using the security guards to get themselves in a more riskier position- without regard for their safety.
The location of that Walmart is in Lemon Grove, California on College Ave.
It is my hope that Walmart will hire more responsible asset protection employees.

I like being able to phone my payments in but recently was charged $28. for paying after 5 p.m. Eastern time on the due date. This is the 2nd time I have incurred this late fee although I am consistently paying my bill on the due date.

I live on the West Coast and by the time I get off work and settle my bills it is almost 8 or 9 p.m. Eastern time. My payment was due April 5th, 2021. I always make my payment on the due date and even though "the Capital One Corporation gets an approval for my payment on the due date" they still charge me a late fee because it is after 5p.m. Eastern Time. :(

This isn't right! Most other creditors give you at least till midnight Eastern Time to accept your payment on the due date.

I respectfully request you reverse my late fee. Also, please update your system to accept payments on the due date thru midnight, Eastern Time.

I woke up early to go get some groceries before I started work went to the walmart at metropolis at metrotown in burnaby after I filled up my cart I went to self checkout as I was scanning I lifted up a case of 6 pack cranberry juice I was purchasing and it broke the girl that was watching me approached me and I said can you please get me another 6 pack she said no there is no one that can get it for me I would have to go and get it myself. Are you kidding me there were tons of staff members there and all putting out stock. That was bad customer service. She was a short east indian lady chubby with short black hair was there at 730 am on monday at the self checkout area. I dropped my cart and left. What a waste of my morning. How rude and unprofessional she
Was, I will not shop there again, your customers are your number one priority and she made me feel like I was a burden to her.
[censored]ty service follow up with your staff.

As of this writing, I will no longer shop at the Wal-Mart location in Manchester Missouri. During my last visit, attempting to navigate the grocery isle was a frustrating challenge of having to compete with the large carts being used for the pick-up orders. The large carts were blocking the isle, blocking products sections or bumping into oneself. All of which was madding and frustrating.
Bottom line, I'm gone.
Thanks.

Has the quality of Walmart gone down everywhere. I have shopped at Walmart for years and now it seems their returns are getting put back on the shelf, broken or not. Half the departments don't have any employee attendance or Supervisors in store. Your lucky if you have one cashier and 7 families waiting to be checked out. I went in for 4 new tires, full additional services. They didn't have all season/ All terrain tires for my Nissan Frontier and didn't really offer any additional help to complete my needs. Maybe Walmart needs to start hiring people that want to work. Try hiring felons that show promise or raising wages to keep the energetic employees that want to help. I'm tired of waiting for assistance, waiting for 25 min to cash out, tired of poor attitudes just to get home and find out my item is broken. This has happened at least 7 different times in 2 years.

Y23505489. Order date April 2, 2021
I received a product that had expired 11 months ago.
At first, I wanted it exchanged for an active ingredient product but since I have had no response I now want my money back.
I emailed and left phone messages with no follow up resolution.
I have never used Walmart's online shopping experience before, nor will I ever again.
Another order no is [protected].