Walmart
reviews and complaints

I purchased a 50" Vizio TV on clearance and Walmart in Ruidoso, NM on 05/31/2021 at 3:00pm, which was yesterday. The TV works but flashes a white screen repeatedly at an interval of about 3 seconds, which makes the TV unusable. I brought the TV back to the Walmart customer service center in Ruidoso, NM and was told there are no returns on clearance items period. I refused to accept this as a legitimate answer and asked to speak with the manager. The manager coincidentally walked by last night while i was deciding on which tv to buy and suggested that i "buy the big one, " which was also on clearance for over $600. When he arrived at the customer service desk, he told me that buying one of those TVs is a gamble. I told him that it's been less than 24 hours and Walmart sold me a broken TV. He stated that is the store policy on clearance items. I stated that this should have been disclosed prior to purchase. I have the receipt and the item is in the same condition as purchased last night.

I drive weekly to buy two large bags of cheap bird seed which all of a sudden you have the damn nerve to raise the prices up 4 bucks a bag which is so nasty and greedy, then most of the times your shelves are out of stock, so then I have to buy the smaller bags and pay more for less than the larger bags, not good and certainly not fair, and when asked why, the dumb answers are the items are probably ordered

(718) [protected]@americarx.com
J
AmericaRx Smart Shop

Walmart took my order. I never received the items that I was billed for, but Walmart claims they were delivered. I tried contacting the seller, only to find out that they are closed. They are not in the USA. Things are a total mess. I have other items that have not been sent to me. I need them. I will stop doing business with Walmart, from now on, but need the items I paid for. I have wasted a lot of time already. Why do we have to deal with foreign countries, anyway? Walmart does not advise us when foreign sellers are involved. We are being cheated.

Since sometime after 3/17/2021 when I got a new phone and lost all my information from my old phone, I have been trying to get my money from my card. First, they put a request to have my number changed and my email and that didn't work. I called back a week later and was told I had to do a spend down! I didn't see how when my money was in the Vault and I had no way of transferring the money to the main account to get my money. So, I just wanted my account closed and for them the just send me my money. My payroll check and Stimulus check went on that card and I put them in the saves vault. They have my $2, 600+ money and won't give me a check back but told me they put in a request for me to receive a check in the mail. I call them on May 03 and talked to a supervisor and she told me nothing was never done so she would put a request in that day and cancel my card again! I called May 17, 2021, because I haven't received a check yet, they tell me their request didn't get put in until May 11th. Now I have to wait for 10 to 14 business days all over again. I'm so mad at this point I will never again in my lifetime purchase another money card and I was with them for years and love them until this happens.

I got my push mower today but it did not mow for long, about 20 minutes .I was mowing, heard a snap, saw smoke coming, even after it shut off .Showed a friend, he said the piston was shot so the engine was shot as it would cost more to fix it then it cost me in the first place, I want you to take it jback and give me my money back !

I went into Walmart today to see about getting my husband some prescription sunglasses, the sign on the front door of Walmart said that I didn't need to wear a mask because I was vaccinated. When I went up to the vision center, they were quite rude because I didn't have a mask on. I said that I saw the notice on the front door so I didn't think I had to, the woman told me that I had to there and that I should read their signs! Needless to say since they were rude, I won't be buying any more glasses there! I would have gladly worn a mask if they had just been nice about it.

I ordered a Rockpals air purifier and an extra filter. It is round and the extra filter they sent was square. They were out of the same air purifier so I bought one at a store near me after speaking to a clerk there. I bought it and got a free filter with it. It is much better as the time it runs doesn't run out unlike the Rockpals air purifier I bought that ran for 8 hours and then stopped. Yesterday I was sent another Rockpals filter and have spent time trying to call their customer service 3 times today and they have never returned my call. What can I do about it? They always have me talk to someone in India who obviously doesn't understand me and I don't understand me. Can I please speak to someone who speaks English. My name is Candyce Jones my phone number is [protected] and I used my Discover Card.

I Live in San Luis Obispo, County, we went to the Walmart in Santa Maria to look at the Movies selection they have. Upon arrival we went to the movie section and it was blocked by piles of boxes we could not access the movies section at all! My Son saw a DVD he wanted and he tried to reach it but got yelled at by employee saying this section is not permitted due to stock being placed there. I told the employee it was not unacceptable to block this section, that there has to be a better way of storing these boxes that it could be done by night shift after hours. She told us that management approved this and they do it all the time. So, the customer has to be denied access to the movie section for which that is what we came for. They have a wider selection of movies then our store does. Someone needs to address this, it is pure poor customer service, they even refused to assist to get the movie that was in reach to get. We will think twice about returning to this Walmart if this is how they do business! I'm sure hope Corporate finds an issue with it!

I bought two wal-mart money cards for $300 each on 01/25/2021. However, I have not been able to activate either card. I have called your company number to get this resolved but have had no luck. I am a senior citizen living on a fixed income and need my money. I called at the end of April to green-dot and the lady I spoke with supposedly filed two cases re: what happened. I heard nothing back and called again two weeks later and was told the receipt was not readable so I went to WalMart and obtained a duplicate receipt. I sent that last week through email but have still received no word on resolving this issue.

I recently purchased a couple pairs of Wangler jeans for men while on vacation .I know what size and always in the past have not had any issues with either walmart or wangler men jeans so I did not save the receipt as I had no plan on returning then .When I put them on they were like half the thickness of my reg.old wanglers and decided I was not keeping them and I would buy some else where but was refused a cash refund which is how *I purchased them was cash all I could get was a gift card and have no plans on making another purchase from walmart at that time or in the near future .if I had made the purchase from a debit card I would not had any issues of receiving a credit to my debit card but when I pay with cash I expect cash back as it was not my fault that walmart decided to sell jeans that will wash out and the material will fail in several washings so either they need to sell the old quality wangler jeans that I had purchased in the past and give you your cash refund when cash is used .They know if cash is used and they know where you made the purchase from and I know I wont purchase another item from walmart as long as they have these practices .next they will do away with customer service and have a machine there as well.

my complain is about 2 phones i bought from walmart at $150.00 each one they have an offer at that time to be connected with Sprint and the monthly payment for the phones was $4.00 and the monthly for the sprint was $60.00 now thy charging me for the phones $9.00 anyway the issue i have and my complain is, npw they charging me $250.00 for each phone when the deal and the offer was $150.00 I call Sprint and they told me that Walmart is the one had to give me the credit for the $100.00 for each phone .No them. now i do not have no service because a cant pay my bill until they give me that credit, because is too much money. please i just want my refund back in another worth to charge me for the phones only $150.00 not $250.00, , , , , I hope i can hear some answers from you soon, Thanks my # is [protected]

Today, April 30, 2021, I purchased a pack of these batteries for my smoke detector. When I went to install one I noticed that the positive (+) annotation on the battery is on the negative side of the battery (larger contact with the splits around the edge). I feel this is something that needs to be corrected since batteries can be dangerous. Someone who is not familiar could possibly have an injury.

Self-checkout is a rip off, we as customers, not knowingly, are actually working for Walmart. We still stand in long lines waiting to gain access, we take our items from the shopping cart, we scan and bag, paying the same price for goods that customer pay who do not use the self-checkouts. There are no added incentives offered to the customers who use self-checkouts. However, on the other hand, Walmart saves and profits because the business does not have to hire and pay additional employees. I strongly recommend Walmart offer at least a 10% discount on purchases for those customers who use SELF-CHECKOUTS?

Compre mi plan de Proteccion en Nov 29 del 2017 Orden [protected] para una Tablet Samsung Galaxy, la tablet de repente dejo de funcionar e hice el reclamo y la devolucion de la tablet el 21 de Octubre del 2019 me dijeron que me iban a mandar un cheque que nunca llego el numero de mi reclamo [protected] de fecha 21 Octubre 2019 llame en varias ocasiones y solo me decian que ya lo habian enviado jamas recivi nada. Nunca me contactaron para nada.

I'm just a concerned consumer. I spend good money at Wal-Mart.
On April 21, 2021, I witnessed one of your Loss Prevention asset protection employees, who seemed to have tracked at least two women stealing a basket- full of merchandise well. The problem was the pink- haired Latina loss prevention employee was afraid to confront them the moment they walked out the door and wanted Wal-Mart security guards to chase after the two African-American women who may have had a getaway car. I watched her berated the security guards for not doing her job. A job that she was afraid to do herself. As a former loss prevention employee myself, I know that a cowardly employee is a hindrance, a waste of wages and an indecent human being.
She should have made some confrontation within the policies of Wal-Mart instead of walking behind them, passively allowing them to leave without a word said to them; using the security guards to get themselves in a more riskier position- without regard for their safety.
The location of that Walmart is in Lemon Grove, California on College Ave.
It is my hope that Walmart will hire more responsible asset protection employees.