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Dollar General Customer Service

2161 Reviews

Dollar General Corporation

100 Mission Ridge
Goodlettsville
Tennessee
United States - 37072

Customer Support Phone Numbers

+1 800 678 9258(Customer Service)
519 195
+1 877 944 3477(Media Inquiries)
29 34
+1 615 855 5775(Paid Advertising Inquiries)
11 15
+1 888 877 9374(Human Resources Inquiries)
94 62
+1 855 275 3447(Human Resources Inquiries)
65 37
+1 615 855 4000(Sponsorship Requests)
36 20
Plus

Dollar General Complaints & Reviews

Dollar General / Returning a defective dvd w a receipt cashier stated was a federal law could not give refund

Am
amber Murphy on Oct 16, 2018

I bought a detective dvd at dollar general went home tried to watch it with my son and it would not play I immediately returned to the store with my receipt and dvd and cashier told me she would not accept the return because it was a federal law. the time was in the evening, close to...

Dollar General / the service and how prices have rises, service is very poor

Pn
P naples on Oct 16, 2018

I often shopped at the dollar general at least 12 times a month. I have often noticed how poorly this store is managed and the cleanseness of this store is. There are always tons of boxes in the isles that are so dangerous you cannot even drive a carriage through it. I rearely see the...

Dollar General / store stocking, service and cleanliness.

Re
Rennie Crittenden on Oct 15, 2018

The store on Clark Rd. In Show Low Az. Has turned into a total mess. The shelves are always half empty, Carts used for stocking are Blocking all the isles and shelves. Only one person is working most of the day, only one register is open and 6 to 7 people are waiting in line. More and more...

Dollar General / security pins are defective... they can move thru the plastic and stab you

Am
Amy Perez on Oct 15, 2018

I was at a Dollar General today in Riviera Beach FL 33404 when shopping for running pants, spandex and one of the security pins that prevents someone from stealing something was sticking all the way out & stabbed my finger when I grabbed the garment. It was so sharp it went all the way...

Dollar General / the store is on the floor

Me
Meyersdale on Oct 15, 2018

You can not get up the aisles and boxes are everywhere the freezer are empty and the shelves are bare this store needs help I have never seen it like this I don't know if it a new manager or district manger or region manger but someone needs to look into it buggies are full of stuff and...

Dollar General / store playing music with profane lyrics

Su
SusanWoods on Oct 15, 2018

Good Morning, I live in Tunica, Mississippi, and love shopping at the Dollar General store here. I am excited about the upgrades the store has recently gone through. I do, however, have a complaint about a recent experience. I recently went to buy brownie mix at our local Dollar General...

Dollar General Manager, Chadbourn NC / coupon policy not honored, coupons will not scan

Ki
kishata on Oct 15, 2018

On Sunday morning 10/14/2018 I went to my local Dollar General Store. I am a fan of Gain coupons and clip them out the box. I have several issues with Dollar General, One the gain coupons (located in the boxes of detergents) will not scan. This causes a huge amount of time for the manager...

Dollar General in Annville KY / her name is ashley marshall I do know that

As
ashcole on Oct 15, 2018

Every time that I go in there she is mean and saying bad words and I'm sick of it they was a old man in front of me and she was telling him to hurry up and stuff she does not need to be there I went up there one day and here and a other employee was kissing and stuff really stupid she...

Dollar General in Germantown Ohio / the entire store #04987

Ar
A Ruby on Oct 14, 2018

This store has been an absolute mess for years and it's only getting worse. I live down the street from this particular location, but with the absolute mess this store is kept in at all times I drive 25 minutes outta my way to go to a different location. I was desperate and stopped by over...

Dollar General / my store manager at store 6930

Ca
Carmstrong1936 on Oct 14, 2018

My name is Constance Armstrong, I am one of the assistant their recently our store manager quit walked right out for 5 weeks both of us assistants did what we could to hold the store together, however with a cashier quitting the day after it was really rough on us with 2 strong people gone...

Dollar General / digital coupons

Ma
Madison Maggard on Oct 14, 2018

I am a regular customer at the dollar general store in magnolia, ky. I'm usually in there at least once a week. I downloaded the Dollar General app months ago. I never had any problems with using my coupons until the past few months. Every time I try to use them, it won't work. And all the...

Dollar General / employee at dollar general store 01417

Sh
Shirley Jean on Oct 13, 2018

I am a frequent customer at the montoursville pa dg.. I go there before work and after work almost everyday. I spend a lot of money at this store.. The other night I came into the montoursville pa store and I was greeted by traci standing in the aisle on her cell phone. She came out of the...

Dollar General / cashier

Ma
Maryann Adams on Oct 13, 2018

Went in to Dollar general on 309 in byhalia Ms. The cashiers name was Valerie and she was very rude. My card came up to had to her and I was told she couldn't do anything on her side she got upset at 6 year old for running to get some gum. And when I ordered my Marlboros she huffed. I...

Dollar General / youth's entering store with book bags

Rc
R Carroll on Oct 12, 2018

I emailed Dollar General about a situation that occurred on Oct 3 at the store located on Riverdale Rd., College Park Ga. They have yet to respond to my complaint. Here is the issue: The wait time was long at check out. The cashier called out to the manager several times for assistance but the...

Dollar General / dollar general brand pedialyte

Ch
Christal Jones on Oct 11, 2018

I purchased a bottle of the Dollar General brand Pedialyte last week for my 2 dogs who were a little dehydrated and I noticed tonight there is mold or something floating in the bottle. I have taken pictures of it as well as kept the bottle. I am not happy about this at all considering I...

Dollar General / website

Au
Autumn mendoza on Oct 11, 2018

My local Dollar General is in need of help. They are short staffed and their hands are tied when it comes to this. Cooperate has yet to fix the company website. No one can apply for the open positions because paper application are obsolete. There has been an uproar due to technical...

Dollar General / bags

Pc
pcmcmeans on Oct 11, 2018

I visit your store sometimes 3-4 times per month. On each vist, I spend $30 to $150. I buy several heavy items; i.e., boxes of canned cat food, litter, cleaning products, etc. Last night was a cat food run. I watched as the checker stuff a 4lb-2oz box of canned cat food, a 2.5lb box of...

Dollar General / manager, assistant manager, district manager; poor. management

El
Elizabeth Reeder on Oct 11, 2018

The employees who work there (Bloomsdale, Mo Dollar General) are always just walking around not stocking. They stand in a group and gossip to eachother. Only the cashiers get yelled at. The assistant manager and store manager are always in the back talking or outside on their phone...

Dollar General / coupon redemption

Bo
Boop826 on Oct 11, 2018

I recently shopped at a Dollar General on Saturday October 6, 2018. I have downloaded the app which is supposed to enable you to "clip" coupons for use in store. You enter your phone number on the pin pad at the register and coupons are supposed to come off. While in line, the two...

Dollar General / visual

Do
Dollar Store on Oct 11, 2018

Store is continually trashed along with sidewalks outside . Cigarette butts and trash surround the area employees take breaks . This used to be the best DG in the area but it's a shame the manager is never there to oversee the store . It's gone downhill ever since the last manager left a...