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Dollar General Customer Care Service

Dollar General Corporation

100 Mission Ridge
Goodlettsville
Tennessee
United States - 37072

Customer Support Phone Numbers

Phone:
+1 800 678 9258(Customer Service) 25 12
+1 877 944 3477(Media Inquiries) 0 0
+1 615 855 5775(Paid Advertising Inquiries) 0 0
+1 888 877 9374(Human Resources Inquiries) 1 0
+1 855 275 3447(Human Resources Inquiries) 0 0
+1 615 855 4000(Sponsorship Requests) 17 6
 

Dollar General Complaints & Reviews

Dollar General / Digital coupons

Ba
barr.laurac@gmail.com on Feb 28, 2017
2/27/17 13:21:07 12834 02 & 2/25/17 11:41:59 12834 02 I updated my profile with my new phone # 704-402-3005, however when I entered it for my digital coupons it didn't work. I spent a lot of time researching the flyers & digital coupons. I would like a refund for the amount of money I lost...

Dollar General / Management

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Terri Wilcox Jones on Feb 27, 2017
My daughter was working there and treated terribly. My father passed away 3 weeks ago and they wouldn't even give her bereavement. Her assistant manager told her to look for a bus route to bring her to work then she is told she doesn't even know how to do the job. Absolutely ridiculous for...

Dollar General / Dh home slider storage bags

Ba
Bad mommy 17 on Feb 26, 2017
I just went to the Dollars Store in Noel Missouri today and bought some freezer bags and storage bag. I bought your store brand. Here is the bar code number. 40323 10045. Here is the number stamp on the box 10161020. I got picture if I had a way to send it to you. Here my problem is I pull...

Dollar General / Rude cashier

Sh
Shannon Trimble on Feb 25, 2017
Hello My name is Shannon Trimble. I recently went to the Dollar General off of Belcher and Coachman next to Tommy's Produce last week sometime. I was there with my 5 yr old. My 5 yr old wanted to hold her Capri box to the line. When we went in line I told my daughter to put it on the...

Dollar General / Dollar General service is terrible!

Ze
Zerro-0 on Feb 24, 2017
I went to Dollar General store and was very disappointed with their service. Or should I say - no service? I had some questions regarding the product I wanted to buy there was no one who could help me. It seemed like Dollar General employees were busy with doing nothing. There was a lady...

Dollar General / Store closing at 9:47 pm

Ay
Aye Yo Zàygò on Feb 22, 2017
I went to enter Bryan Station Dollar General in Lexington Ky, 40505 at 9:47 pm to make a purchase and was refused service because they were closing and they are supposed to stay open til 10 pm. This was very inconvenient for me, especially since I had arrived 13 minutes before closing i...

Dollar General / No services

Da
darlayb on Feb 21, 2017
Every time I go in this store, you have to go thru the whole store to get anyone to check you out. Sorry customer service!! I work in customer service and I would terminate anyone giving this kind of poor customer service. Get a bell!! At least let customers have a bell to tap so employee...

Dollar General Store / Assistant manager

Mi
Mistreated in Leoma on Feb 18, 2017
My transaction total rang up to $80. and some change. Assistant manager had to make a price correction on a sale item that totaled $5.25. I also had a $5 off coupon. New total was $72.21. I asked why it was not $10.25 off and the assistant manager told me the total was correct. Argued with...

Dollar General / Cigarettes

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Teresa Porter on Feb 17, 2017
To whom it may concern, I would like to lodge a formal complaint against the employees and the store located at 7710 Highway 9, Inman, SC 29349. For approximately 15 months, my uncle and I have been daily customers and patrons of the above store. We go into the store at the same time each...

Dollar General / Rude employees

Am
Amanda Hall on Feb 16, 2017
2/13/17 i went shop at local dollar general (cowpens sc) and the staff was very rude to me. they demanded i leave my purse at front by the store by register. when i refused, they were really hateful! they could've stole something out of that purse. i don't trust them. an employee there wa...

Dollar General / Manger

Je
jessica1988 on Feb 15, 2017
I went to the dollar general in summer shade ky store 11626 and the manger briana gray is always out side smoking right by the door and I have also notes that her and the employee travis has something going on hes always blowing kisses and I have seen him smack her butt and I don't think...

Dollar General / Store disarray, looks awful!

Ti
Tina Arndt on Feb 14, 2017
This store is in total disarray, I'm so embarrassed to for our small town. I would like to know where the store manager is? Who would let a brand new store get like this, it's obvious the manager of the store is clearly not doing there job. I went back today thinking I was over charged, I...

Dollar General In Lerona Wv / Unethical behavior/poor management

Ka
Karen Hutchinson on Feb 11, 2017
2/11/17 complaint on store manager name tag said (david)very unprofessional an rude.Grand opening in lerona, wv .They were giving out 50 10$ gift cards, but when arrived no one was giving them out, i had to ask assistant manage for them an the manager had them behind the counter with him...

Dollar General / Manager does not care and will not help anyone

Da
damnas on Feb 10, 2017
You need to hire a new manager at Medicine Lodge, Kansas store she just walks around with a frown on her face and will not help anyone if line is long to check out she does not care-also need to hire GOOD cashiers some do not even know how to check anyone out lines are always way too long...

Dollar General / Manager

Gr
grantspates on Feb 9, 2017
A manager at your 14th street location named pat used the n word and obscene language on the phone while in her "office" several people overheard her conversation and walked out. I shop here regularly and this is the 3rd time she has acted unprofessional while on her phone yelling and...

Dollar General / Manager

An
anhenry on Feb 6, 2017
Once again I go to the dollar general and the "manager" is outside smoking. And within five feet of the door as usual. Every time we go here I have to bring my son inhaler because the manager is always outside smoking. I don't know how it seems like anytime we go she is outside. It'...

Dollar General / Cashier, jessica

Ma
MarBev on Feb 4, 2017
I went to the DG and had a coupon for $5 off $5.01 purchase. As I was there, I noticed that the other cashier, Jessica, was waiting on a customer with buggies of Tide. As she was checking this person out, I noticed she was only paying about 18 cents per transaction. Later discovered that...

Dollar General Store / Trashy, tall weeds, nasty .

Ja
jane layne on Feb 3, 2017
Taco Bell side of intersection is mowed and weed free and landscaping is wonderful, Dollar General side looks terrible. Don't even want to enter your store because the grounds look like a dump. Not kept mowed and weeds taller than I am. There is trash dumped all over the General Dollar...

Dollar General / Pepsi products on sale

Lo
Lorene Lassiter on Jan 31, 2017
Sat. Jan.28, 2017 @11:13:21 I went to Dollar General #03596 Hwy.80 Pooler, GA. I went to this store because the Pepsi products were on sale 3 6pks. Or 12pks of the products. No where on the add did it say that you could not mix the cans / bottles. I purchased 4 6pks. of diet mountain dew...

Dollar General Corporation / Customer service

La
Lara ruth on Jan 30, 2017
Reviewing complaints against your store I believe customer Service on top followed by rude employees And employees need training My complaint covers all three. Yesterday I went to our sore here in Corpus Christi Texas#10665. Made purchase, took items and 2 hours later realized I did not have...

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