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CB Furniture Stores Rooms To Go Service - product not able to put together
Rooms To Go

Rooms To Go review: Service - product not able to put together

D
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1:57 pm EST
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I bought a leather chase/couch/recliner, the middle portion does not go with the set and I've tried calling rooms to go they want to charge me for someone to come out. I have filed a complaint with the BBB and with Gov DeSantis. I am going to contact a lawyer. You should not be charging me to come back our since you sent the wrong part. The delivery people were unable to set up because our painters were behind. I have called R2G and all I get is the run around. If they has sent the correct part i would be able to put it together myself.

Desired outcome: I want RTG to send someone out to fix my sofa.

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Rooms To Go response
Nov 26, 2024 12:47 pm EST
Rooms To Go customer support contacts
Phone numbers

+1 (888) 709-5380

+1 (800) 766-6786

Address

11540 Highway 92 East, Seffner, FL, 33584, US

Website

www.roomstogo.com

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Debble, sounds like we need to get a bit more information on this. Care to email your order info and feedback to us at TellUs@RoomsToGo.com? We'd love to look into this for you.
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  1. Rooms To Go Contacts

  2. Rooms To Go phone numbers
    +1 (888) 709-5380
    +1 (888) 709-5380
    Click up if you have successfully reached Rooms To Go by calling +1 (888) 709-5380 phone number 2 2 users reported that they have successfully reached Rooms To Go by calling +1 (888) 709-5380 phone number Click down if you have unsuccessfully reached Rooms To Go by calling +1 (888) 709-5380 phone number 0 0 users reported that they have UNsuccessfully reached Rooms To Go by calling +1 (888) 709-5380 phone number
    100%
    Confidence score
    Internet Sales
    +1 (800) 766-6786
    +1 (800) 766-6786
    Click up if you have successfully reached Rooms To Go by calling +1 (800) 766-6786 phone number 0 0 users reported that they have successfully reached Rooms To Go by calling +1 (800) 766-6786 phone number Click down if you have unsuccessfully reached Rooms To Go by calling +1 (800) 766-6786 phone number 0 0 users reported that they have UNsuccessfully reached Rooms To Go by calling +1 (800) 766-6786 phone number
    Other Inquiries
  3. Rooms To Go emails
  4. Rooms To Go address
    11540 Highway 92 East, Seffner, Florida, 33584, United States
  5. Rooms To Go social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 09, 2024
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Rooms To Go Category
Rooms To Go is ranked 20 among 372 companies in the Furniture Stores category
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