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Bob's Discount Furniture Customer Care Service

Bob's Discount Furniture LLC

428 Tolland Tpke
United States - 06042

Customer Support Phone Numbers

+1 860 887 9913 0 0

Bob's Discount Furniture Complaints & Reviews

Bob's Discount Furniture Llc / Bedroom

Cashmoney on Feb 17, 2017
Hello yes my name is Edith Chavis. I purchase. A. Bedroom on 2/10/2017 at Bomb's furniture. On 4825 Golfroad when I purchase the furniture. it. Was the floor sample in perfect. Condition. The. Salesperson. Told me that they didn't. Deliver. Floor. Samplis so I told them fine so they will...

Bob's Discount Furniture / No replacement for broken drawers

Natalie45 on Feb 14, 2017
My mother was in the hospital and had broken drawers she had called a service technician for one drawer. At the time in 2013 we had a service tech who was called to review the situation. He came in looked at the work and nothing was done. He could not repair it. We called in 2015 no one...

Bobs Furniture / Furniture

rdasilva on Feb 12, 2017
. my name is Ronildo Da Silva back in October 2016 we bought a table which we did not get delivered 2 and 1/2 months later and when we received our delivery the top of the table came damaged we requested an exchange when we the delivery came for the second time the top was damaged again we...

Bob's Discount Furniture / Customer service - no record call reporting damaged/defective furniture!!

Lisa68 on Jan 14, 2017
On Dec 21 2016 I received my furniture. I was told I had 3 days to inspect it. I immediately noticed damage and defects in some of the furniture. I called the same day and spoke to a young customer service rep. She told me that I could make a "reselection" and gave me the exact amount of...

Bob's Discount Furniture / Jennings power loveseat

BummedbyBobs on Jan 4, 2017
Purchased October 2015...did not get the Goof Proof warranty...this is a fabric loveseat which has been fine. Now - 2 months past the warranty date the seam came apart on one of the cushions and this is in a seat no one usually sits in. I hesitated even buying furniture from here but some...

Bob's Discount Furniture Store / Catnapper recliner

Humpback on Dec 30, 2016
I bought this recliner and it was delivered Nov 22, 2016 My husband got a different one and they did talk us into getting the Goof Proof Plus so our total was over 1500.00 . We went down to the store to make sure they delivered me the right one cause the recliner sit different so while we...

Bob's Discount Furniture / Cancellation

Nick St. on Dec 19, 2016
i placed an order that was delivered on November 30th. There was one piece in my order that i needed to cancel as i no longer needed it, and was told it was no problem, the rest of the order delivered without an issue. since then every 5 days i get a text or call attempting to schedule a...

Bob's Furniture / Sofa/loveseat

mark r k on Dec 9, 2016
we bought a leather sofa/loveseat from bob's. in less than three years the leather was peeling off and bubbling. we took cushions back to the store, where we were ushered out as fast as possible. when we tried to call we were given a lengthy runaround that was obviously designed to get u...

Bobs Furniture / Delivery team

Lisa3380 on Dec 6, 2016
I purchase 3 pieces of furniture with 2 delivery dates 12/6 12/17. Today the delivery team showed up with the wrong color marble, at the store the clerk was able to see it was the delivery team error. Ok people make mistakes and now my new delivery date is 12/24 for all furniture. Why is a...

Bob Furniture - Goof Proof Plus Scam / Goof proof plus warranty scam

Jaycop on Nov 5, 2016
If any one is buying a furniture in Bob Furniture store, the Sales representative will offer the Goof Proof Plus warranty claiming that for any kind of damage the furniture you are buying will be replaced without any question with in 5 years. Well this is big scam to get money from you...

Bob's Discount Furniture / a very unprofessional behavior of an employee at bob's customer service counter friday 11/4/16

G hinds on Nov 4, 2016
I am a Manager from a residential facility which serves individuals with disability within three boroughs. My facility in Brooklyn and the facilities within the other boroughs, consistently purchase furniture from Bobs throughout the year. Therefore I customarily make purchases from Bob...

Bobs Furniture Southington T / Sleeper sofa falling apart

Lauriereilly59 on Oct 16, 2016
About a year ago I went to Bobs Southington and purchased a new sleeper sofa with aND a chair with ottoman I am not sure what their name was but it's a 92 inch couch so I spent more than I planned. The material is brown fabric. I livery alone and rarely have company. I am not an overweight...

Bobs Furniture / Nehds delivery of bobs furniture

W mcmahon on Aug 29, 2016
From march of 2016 till august 2016, at bobs delivery company nehds... I witnesed at hudson nh nehds that delivers to most of mass... As a employee of nehds collecting photo evidence of delivery teams drinking on the job dealing and smoking drugs atleast when they arrived at the end of the...

Bob's Discount Furniture / Apollo couch / bonded leather

Purple216 on Aug 11, 2016
We purchased this couch in April 2013 and about 2 months ago the couch began to fall apart! We called up Bobs and they refused to help us because our warranty didn't cover this type of damage. We have no pets and can't understand how this couch is falling apart after 3 years. We are very unhappy and welcome any advice.

Bob's Discount Furniture / sofa repair

kmldpl on Jun 10, 2016
I purchased a reclining sofa at Bob's just over two years ago. I also purchased the 5-year Goof Proof Protection plan. The back of the sofa broke the other week, when my son fell back onto it. But since I used the word "slammed" into it when I made my statement -- instead of "fell" into it --...

Bob's Discount Furniture / Sierra Couch

Stuart Nachbar on Jun 1, 2016
So disappointed and dissatisfied with this company. Purchased a Sierra couch 26 months ago, and it was always a problem. Cushions ripped and they eventually brought us new ones. Now the frame is broken. Customer service requested photos which we provided. They lost them and then found them...

Bob's Discount Furniture / Damaged couch!

Dabadoo5 on May 31, 2016
Please stay as far away as you can from this dreadful company and don't ever deal with Bob's Discount Furniture!! I have purchased a leather couch from this company and the one they delivered was damaged and there was a huge tear! These guys were about to leave but I stopped them and...

Bob's Discount Furniture / Cheap furniture quality. Beware!

Girish Shelly on May 14, 2016
Furniture which breaks in a year and Beware of Bobs’ (Spoof)warranty. Bob’s furniture will never honor their Goof Spoof warranty they will find a reason to deny it. One can read that 90% of all the reviews on all websites are bad experiences about this company. Low prices on their furniture...

Bob's Discount Furniture / Cheap furniture quality. Beware!

Girish Shelly on May 14, 2016
Furniture which breaks in a year and Beware of Bobs’ (Spoof)warranty. Bob’s furniture will never honor their Goof Spoof warranty they will find a reason to deny it. One can read that 90% of all the reviews on all websites are bad experiences about this company. Low prices on their furniture...

Bob's Discount Furniture / Outback power reclining sofa

Bob Scal on Apr 10, 2016
Bought the Outback Reclining Sofa. (waited 6 weeks) Looks really good with a well design. Metal framework and reclining brackets look also good. The problem is after only 3 weeks the foot rest cracked in half under the fabric. Reaching my hand in I can feel that the support on the foot...

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