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Rooms To Go Customer Service Phone, Email, Contacts

Rooms To Go
Customer Service: Phone, Email, Contacts

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+1 (888) 709-5380
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www.roomstogo.com
tellus@roomstogo.com
11540 Highway 92 East
Seffner, Florida 33584
United States

Rooms To Go phone numbers

+1 (888) 709-5380
+1 (888) 709-5380
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Internet Sales
+1 (800) 766-6786
+1 (800) 766-6786
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Other Inquiries

Rooms To Go website

www.roomstogo.com Rooms To Go website

Rooms To Go email

Rooms To Go social media

Rooms To Go address

11540 Highway 92 East
Seffner, FL 33584, USA

Rooms To Go Category

Rooms To Go is related to the Furniture Stores category.

About Rooms To Go

Rooms To Go is a popular furniture store chain based in the United States. Founded in 1990 by Jeffrey and Morty Seaman, the company offers a wide range of stylish and affordable home furnishings, including living room, dining room, and bedroom sets, as well as home decor and accessories. They are known for their unique "room package" concept, which allows customers to purchase complete, coordinated room sets at competitive prices.

Rooms To Go operates over 200 stores across the United States and Puerto Rico, and has an extensive online presence through their website, roomstogo.com. On their website, customers can browse and purchase furniture, find local store locations, and access helpful tools like room planners and style guides.

The company is committed to providing quality products, offering a variety of furniture styles and materials, from traditional to contemporary designs. They also offer financing options and delivery services to make the purchasing process more convenient for their customers.

Rooms To Go has expanded its reach by launching additional brands, such as Rooms To Go Kids, which focuses on children's furniture and decor, and Rooms To Go Outlet, which offers discounted furniture and closeout items.

Rooms To Go information: contacts, address, founders, CEO, services, and products

Rooms To Go is a multinational company founded on September 7, 1990 by Jeffrey Seaman and Morty Seaman with its headquarters located at Seffner, Florida, U.S. and key people behind it being Jeffrey Seaman(Founder and CEO), Morty Seaman(Founder) and Eyal Rappoport(President). Rooms To Go currently employs approximately 7,000 people. Rooms To Go deals in the Furniture industry, and provides its services in united states According to the latest report, Rooms To Go has generated US$2.2 billion (2016)
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Who are the founders of Rooms To Go?

Rooms To Go was founded by Jeffrey Seaman and Morty Seaman.

When was Rooms To Go founded?

Rooms To Go was founded in September 7, 1990.

What industry does Rooms To Go compete in?

Rooms To Go competes in Furniture industry.

How to write a complaint about Rooms To Go?

To write a complaint about Rooms To Go and get an answer from the officials of Rooms To Go, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Rooms To Go can be filed via the specific Rooms To Go complaint section.

Frequently asked questions (FAQ) about Rooms To Go

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What is Rooms To Go?

Rooms To Go is an American furniture store chain.

Where is Rooms To Go located?

Rooms To Go is located at 11540 Highway 92 East, Seffner, Florida, United States - 33584.

How much is Rooms To Go delivery?

Delivery costs vary depending on your delivery zone. You can see estimated costs in the Zip Code verifier

 

Does Rooms To Go offer free delivery?

Some home accessories are delivered for free as they are shipped via free UPS delivery.

How long is the delivery at Rooms to Go?

Larger furniture is usually delivered within 5 weeks.

Can I cancel a Rooms To Go order?

You can cancel and receive a full refund within 48 hours after purchase and if your order hasn’t been delivered. If you cancel it later but before it is delivered, you will receive an 80% price refund.

How long is the warranty on Rooms To Go furniture?

Most of the Rooms To Go products are covered with a one-year limited warranty.

Where is Rooms To Go furniture made?

Rooms To Go manufactures products in the United States as well as through international manufacturers.

Can I return or exchange a mattress at Rooms to Go?

You cannot return mattresses sold in the showrooms at Rooms To Go but you can cancel your order within 48 hours.

Can Rooms To Go move old furniture?

They do not remove your existing furniture but you can have your old mattress removed if you purchase a new one.

Is Rooms To Go legit?

Rooms To Go has mostly satisfactory and good scores online. The company’s customer support is very efficient and is actively resolving complaints on our platform. We can recommend their services as even if you encounter issues, Rooms To Go will help resolve them.

How can I contact Rooms To Go customer service?

You can contact Rooms To Go customer service by calling their toll-free number at 1-800-766-6786, submitting a request through their website's contact form, or using the live chat feature on roomstogo.com.

What are the operating hours for Rooms To Go customer service?

Rooms To Go customer service is available Monday through Saturday from 9:00 am to 10:00 pm EST and on Sunday from 11:00 am to 7:00 pm EST.

How can I find a Rooms To Go store near me?

Visit roomstogo.com and use the "Find a Store" feature to locate a store in your area by entering your zip code or city and state.

Does Rooms To Go offer delivery and assembly services?

Yes, Rooms To Go offers delivery and professional assembly services for your convenience. Fees and availability may vary based on your location and the items purchased.

What is the Rooms To Go return policy?

Rooms To Go offers a return policy within three days of delivery. The items must be in new and unused condition. A restocking fee may apply, and the customer is responsible for return shipping costs.

Can I track my Rooms To Go order online?

Yes, you can track your order by visiting roomstogo.com and clicking on the "Order Status" link at the top of the page. Enter your order number and billing zip code to check the status of your order.

How long does it take for Rooms To Go to deliver my furniture?

Delivery times vary based on your location and the availability of the items you purchased. Typically, orders are delivered within 2-4 weeks.

Does Rooms To Go offer financing options?

Yes, Rooms To Go offers various financing options through the Rooms To Go Credit Card, subject to credit approval. You can apply online or in-store.

Can I cancel or change my order after it has been placed?

Contact Rooms To Go customer service as soon as possible if you need to cancel or change your order. They will assist you based on the status of your order.

What if my furniture arrives damaged or with missing parts?

Contact Rooms To Go customer service immediately to report any issues with your order. They will help resolve the problem by providing replacement parts or arranging for repairs.

Can I purchase an extended warranty for my furniture?

Yes, Rooms To Go offers an extended warranty called the ForceField Protection Plan, which covers accidental stains, rips, tears, and more. The plan is available for an additional fee when purchasing your furniture.

Does Rooms To Go have sales or promotions?

Yes, Rooms To Go frequently offers sales, promotions, and special financing offers. Check their website or visit a local store for current deals.

Can I buy furniture online and pick it up in-store?

In-store pickup is available for select items and locations. Contact your local store or customer service to inquire about specific products and availability.

Does Rooms To Go sell gift cards?

Yes, Rooms To Go sells gift cards that can be used online and in-store. They are available for purchase on their website and at their physical locations.

How do I schedule a delivery date for my order?

After placing your order, Rooms To Go will contact you to schedule a delivery date based on the availability of your items and your location.

Can I return an item purchased online to a local store?

Contact customer service to discuss the specific details of your return, as return policies may vary between online and in-store purchases.

How can I leave feedback or file a complaint about Rooms To Go?

You can leave feedback or file a complaint by contacting Rooms To Go customer service through their toll-free number, email, or live chat. They will address your concerns and work to resolve any issues you may have.

Does Rooms To Go offer price matching?

Rooms To Go does not have a specific price matching policy. However, if you find a better price on an identical item elsewhere, you can contact customer service to discuss your options.

Can I order replacement parts for my furniture?

Yes, if you need replacement parts for your furniture, contact Rooms To Go customer service. They will help you identify the parts needed and provide information on how to order them.

How to contact Rooms To Go?

You can contact Rooms To Go at +1 888 709 5380

Instructions for "Rooms to Go" Customers:

  1. Initiating Your Call:
    • Dial the "Rooms to Go" Internet sales center.
    • Prepare your undelivered order number for reference.
    • If your order number doesn't conclude with the letter "I" or wasn't made online:
      • Disconnect the call.
      • Reach out to the showroom where your purchase was made.
  2. Accessing Self-Service Options:
  3. Connecting with Specialists:
    • Press 1: If you wish to converse with an Internet specialist.
    • Await the voice message for connection details.
  4. Assistance for Delivered or Existing Orders:
    • Press 2: If your query pertains to delivered or existing orders.
    • Listen to the voice message for further instructions.
    • For self-service options or to track your order, visit the "Rooms to Go" customer service page.
    • Press 1: To find out your delivery timeframe. (Note: This is available two days before your scheduled date).
    • Press 2: To determine your service appointment timeframe. (Note: This is accessible one day in advance).
    • If you require direct assistance, remain on the call.

Can I customize the fabric or color of a piece of furniture?

Some items at Rooms To Go can be customized. Check the product details on their website or contact customer service to inquire about specific customization options for the furniture you are interested in.

Holistic Rating Overview

Trustpilot
Trustpilot
4.6
22786 reviews
Sitejabber
Sitejabber
1.4
99 reviews

Overview of Rooms To Go complaint handling

962 Rooms To Go reviews first appeared on Complaints Board on Feb 14, 2007. The latest review Customer service representative named Ashley was posted on Feb 27, 2024. The latest complaint electric recinder was resolved on Feb 05, 2024. Rooms To Go has an average consumer rating of 4 stars from 962 reviews. Rooms To Go has resolved 696 complaints.

Is ComplaintsBoard.com associated with Rooms To Go?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Rooms To Go Customer Service. Initial Rooms To Go complaints should be directed to their team directly. You can find contact details for Rooms To Go above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Rooms To Go. Discuss the issues you have had with Rooms To Go and work with their customer service team to find a resolution.