About Rooms To Go
Rooms To Go is a popular furniture store chain based in the United States. Founded in 1990 by Jeffrey and Morty Seaman, the company offers a wide range of stylish and affordable home furnishings, including living room, dining room, and bedroom sets, as well as home decor and accessories. They are known for their unique "room package" concept, which allows customers to purchase complete, coordinated room sets at competitive prices.
Rooms To Go operates over 200 stores across the United States and Puerto Rico, and has an extensive online presence through their website, roomstogo.com. On their website, customers can browse and purchase furniture, find local store locations, and access helpful tools like room planners and style guides.
The company is committed to providing quality products, offering a variety of furniture styles and materials, from traditional to contemporary designs. They also offer financing options and delivery services to make the purchasing process more convenient for their customers.
Rooms To Go has expanded its reach by launching additional brands, such as Rooms To Go Kids, which focuses on children's furniture and decor, and Rooms To Go Outlet, which offers discounted furniture and closeout items.
Rooms To Go information: contacts, address, founders, CEO, services, and products
Rooms To Go was founded by Jeffrey Seaman and Morty Seaman.
Rooms To Go was founded in September 7, 1990.
Rooms To Go competes in Furniture industry.
To write a complaint about Rooms To Go and get an answer from the officials of Rooms To Go, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Rooms To Go can be filed via the specific Rooms To Go complaint section.
Frequently asked questions (FAQ) about Rooms To Go
Rooms To Go is an American furniture store chain.
Rooms To Go is located at 11540 Highway 92 East, Seffner, Florida, United States - 33584.
Delivery costs vary depending on your delivery zone. You can see estimated costs in the Zip Code verifier
Some home accessories are delivered for free as they are shipped via free UPS delivery.
Larger furniture is usually delivered within 5 weeks.
You can cancel and receive a full refund within 48 hours after purchase and if your order hasn’t been delivered. If you cancel it later but before it is delivered, you will receive an 80% price refund.
Most of the Rooms To Go products are covered with a one-year limited warranty.
Rooms To Go manufactures products in the United States as well as through international manufacturers.
You cannot return mattresses sold in the showrooms at Rooms To Go but you can cancel your order within 48 hours.
They do not remove your existing furniture but you can have your old mattress removed if you purchase a new one.
Rooms To Go has mostly satisfactory and good scores online. The company’s customer support is very efficient and is actively resolving complaints on our platform. We can recommend their services as even if you encounter issues, Rooms To Go will help resolve them.
You can contact Rooms To Go customer service by calling their toll-free number at 1-800-766-6786, submitting a request through their website's contact form, or using the live chat feature on roomstogo.com.
Rooms To Go customer service is available Monday through Saturday from 9:00 am to 10:00 pm EST and on Sunday from 11:00 am to 7:00 pm EST.
Visit roomstogo.com and use the "Find a Store" feature to locate a store in your area by entering your zip code or city and state.
Yes, Rooms To Go offers delivery and professional assembly services for your convenience. Fees and availability may vary based on your location and the items purchased.
Rooms To Go offers a return policy within three days of delivery. The items must be in new and unused condition. A restocking fee may apply, and the customer is responsible for return shipping costs.
Yes, you can track your order by visiting roomstogo.com and clicking on the "Order Status" link at the top of the page. Enter your order number and billing zip code to check the status of your order.
Delivery times vary based on your location and the availability of the items you purchased. Typically, orders are delivered within 2-4 weeks.
Yes, Rooms To Go offers various financing options through the Rooms To Go Credit Card, subject to credit approval. You can apply online or in-store.
Contact Rooms To Go customer service as soon as possible if you need to cancel or change your order. They will assist you based on the status of your order.
Contact Rooms To Go customer service immediately to report any issues with your order. They will help resolve the problem by providing replacement parts or arranging for repairs.
Yes, Rooms To Go offers an extended warranty called the ForceField Protection Plan, which covers accidental stains, rips, tears, and more. The plan is available for an additional fee when purchasing your furniture.
Yes, Rooms To Go frequently offers sales, promotions, and special financing offers. Check their website or visit a local store for current deals.
In-store pickup is available for select items and locations. Contact your local store or customer service to inquire about specific products and availability.
Yes, Rooms To Go sells gift cards that can be used online and in-store. They are available for purchase on their website and at their physical locations.
After placing your order, Rooms To Go will contact you to schedule a delivery date based on the availability of your items and your location.
Contact customer service to discuss the specific details of your return, as return policies may vary between online and in-store purchases.
You can leave feedback or file a complaint by contacting Rooms To Go customer service through their toll-free number, email, or live chat. They will address your concerns and work to resolve any issues you may have.
Rooms To Go does not have a specific price matching policy. However, if you find a better price on an identical item elsewhere, you can contact customer service to discuss your options.
Yes, if you need replacement parts for your furniture, contact Rooms To Go customer service. They will help you identify the parts needed and provide information on how to order them.
You can contact Rooms To Go at +1 888 709 5380
Instructions for "Rooms to Go" Customers:
- Initiating Your Call:
- Dial the "Rooms to Go" Internet sales center.
- Prepare your undelivered order number for reference.
- If your order number doesn't conclude with the letter "I" or wasn't made online:
- Disconnect the call.
- Reach out to the showroom where your purchase was made.
- Accessing Self-Service Options:
- Navigate to the "Rooms to Go" customer service page for options like:
- Reviewing your order.
- Scheduling your order.
- Modifying delivery and contact details.
- Navigate to the "Rooms to Go" customer service page for options like:
- Connecting with Specialists:
- Press 1: If you wish to converse with an Internet specialist.
- Await the voice message for connection details.
- Assistance for Delivered or Existing Orders:
- Press 2: If your query pertains to delivered or existing orders.
- Listen to the voice message for further instructions.
- For self-service options or to track your order, visit the "Rooms to Go" customer service page.
- Press 1: To find out your delivery timeframe. (Note: This is available two days before your scheduled date).
- Press 2: To determine your service appointment timeframe. (Note: This is accessible one day in advance).
- If you require direct assistance, remain on the call.
Some items at Rooms To Go can be customized. Check the product details on their website or contact customer service to inquire about specific customization options for the furniture you are interested in.
Overview of Rooms To Go complaint handling
Is ComplaintsBoard.com associated with Rooms To Go?
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