Menu
Write a review
File a complaint
McDonald's Profile

McDonald's

www.mcdonalds.com

Learn how the rating is calculated

1.6 43 Reviews 2892 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

McDonald's Complaints Page 119 of 145

ComplaintsBoard
M
8:19 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

McDonald's payroll check stubs

I work for a McDonald's and we receive our pay as direct deposit or a paycard. We receive no paycheck information (check stubs).
Supposedly they will print one out for you on request, but even after repeated requests they continue to avoid providing them. I need them for my husband's social security disability claim but management still will not get them for me.
Unfortunately, when I contacted my state labor board I was informed that in my state there is no law that they have to provide pay information.
Therefore, I have no idea what I pay for taxes, or if I am ever paid for the correct amount of hours worked.

Read full complaint and 13 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
13 comments
Add a comment
Y
Y
Youngbang31
Bastrop, US
Send a message
Oct 05, 2021 1:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wat time do our money come on our paycards

V
V
Vicki
nanaimo, CA
Send a message
Jun 11, 2009 4:41 pm EDT

I cannot believe that McDonald's has either decided to remove orange pop from their menu or allowed Coca Cola to decide to remove it! I refuse to make them a restaurant choice for my family anymore. Hope many more do the same!

K
K
kelly williams
Send a message
Jan 22, 2008 12:00 am EST

I ordered some food from there for me and my kids and the employee named nikki was very rude to me. She had an attitude, eyes looked like she was on some drugs, and she threw my food and change to me. I really don't appreciate this service. I am a regular customer and should be treated with respect. I will no longer eat there until i feel comfortable with some better service!

G
G
Getevenbob
Elmira, US
Send a message
Apr 02, 2010 10:09 pm EDT

[protected] N Main St, Elmira, NY14901
Caglar Juan Singletary had trouble with an employee(ELISA ELDRIDGE)or a look-alike who tried to get him to touch her blank and trashed him or mistreated because he wouild not.perhaps she should be fired, but that is not my call.
www.mcdonalds.com

H
H
Hoole
US
Send a message
Dec 21, 2009 3:34 pm EST

While eating my Asian salad at 3:30p.m.at the Woodbury location next to Woodwinds Hospital, I looked to my left and noticed all these dead flies and other crawly things on the windowsill also a live ant. Not to mention the dust and filth on the front window! Gross.

I
I
Ira White
Send a message
Jun 18, 2008 12:57 pm EDT

Used the drive thru at a 24 hour McDonald's at approx. 4:30am to purchase 3 breakfast sandwiches and was refused service because the cook doesn't start till 5am. Again, it was a 24 hr. store.

I
I
imjustsaying41
ft lauderdale, US
Send a message
Dec 02, 2014 8:56 pm EST

@Gravitytheseducer, the correct spelling is grammar.

Gravitytheseducer
Gravitytheseducer
Cambridge, CA
Send a message
Apr 21, 2012 3:18 am EDT

You make no sense at all. You need to work on your grammer its terrible

M
M
MCDONALDS WORKER53
US
Send a message
Mar 29, 2012 10:45 am EDT

IN KENNETT SQUARE, PA THERE IS AN MANEGER NAME NEDRA THAT IS ACTUALLY SABOTAGING EMPLOYEES THAT ARE HAVING AN TOUGH TIME WORKING WITH MEXICANS SHE HIRE THAT DONT SPEAK ENGLISH, CANT READ THE CHARTS AND ASK AMERICANS THAT ARE BI-LINGUAL WHATS THIS AND WHATS THAT? THEY ALSO ARE TAMPERING AND INTERFERING WITH THE COOKS WORK DETAILS BY PULLING UP FRIED ITEMS BEFORE THEIR TIME IS DONE NOT LOOKING WHICH TIMER IS ACTUALLY BUZZING AS WELL AS MISIMFORMING NEDRA OF TREATS THAT ARE FABRICATED, THESE WORKERS ARE SLACKERS THAT DILIBERTLY MAKE MESS AND DONT CLEAN UP AFTER THEM SELVES OR AS THEY GO EVEN WHEN VOLUME RUSH IS DOWN OR OVER. I INFACT HAD GIVEN HER AN ACCOUNT CHANGE NEW NUMBER AND ROUTING NUMBER AS WELL, AND HERE MY CHECK IS NOT AT THE STORE OR BANK FOR THE SECOND TIME, ALSO AS AN FULL PART TIME WORKER MY HOURS ARE DOWN DELIBERTLY AND SHE EXCLAIMS, "SO ARE OTHERS", WHICH OTHERS ARENT AN COOK, I AM. TO ME IM TREATED UNFAIR, IS BEING SET UP AND TARGETED BY THE MEXICANS AND THE AMERICANS ARE ALSO OTHER THAN I NOT BEING TREATED FAIRLY AS WE SHOULD BE, I WENT TO MR. OKEERE AND TWICE HE HAS GONE OUT HIS WAY TO CORRECT HER AND SHE MANAGES TO PERSONALLY FIND SOME THING ELSE TO ALTER UNFAIRLY, HE WANTS TO KNOW THESE THINGS AND THE EMPLOYEES ARE AFRAID TO TALK OR GET FIRED, WHICH SHE THREATENS ME WITH, WHEN INFACT ALL THAT SHE TRY TO CONFRONT ME OR OTHERS WITH IS EXCUSES LOOKING FIR AN REASON OR TRYING TO FORCE US TO QUIT WHEN WE ARE IN NO POSITION TO DO, LACK OF TRANSPOTATION IN THE CITY, NO OTHER JOBS, WE GIVE 100% TO HER AND THE STORE AND SHE STILL HAVENT YET PROPERALLY TRAIN US AND EXSPECT US TO COME IN LOOK AT AN VIDEO AND GET TO WORK ATTITUDE, I WANT TO EXCELL IN THIS BUSINESS I WORKED WITH IN DIFFERENT ARES ON SHORT BASIS BECAUSE OF TRAVELING WITH MILITARY SPOUSE AND IN BETWEEN SCHOOLING, SHE IS NOT INTERESTED IN US PROGRESSING, OTHER MANEGERS ARE ALSO AT ODDS WITH HER AND REFUSE TO EVEN FALL INTO HER GAMES OF FEELING SUPERIOR TO US, ABOVE US AND IN CONTROL, THATS WHERE SHE LACK AT IN HER PERSONAL LIFE AND COME TO WORK CARRYING THAT ATTITUDE AND WE SEE IT FEEL IT, AND FEEL LIKE WE ARE BEING PUNISHED AND UNDERMINDED BY HER, I TRIED TO GIVE THE FRANCHISE-CORORATE WHICH EVER ONE AN NEW ROUTING NUMBER SHE WAS TO GIVE 2 1/2 TO 3 WEEKS AGO ALONG WITH AN ACCOUNT NUMBER AND SHE DIDNT, THIS IS THE SECOND TIME NOW MY CHECK IS OUT THERE NOW FOR TWO DAYS LOST AND NOT RECIEVED BACK BY THE BANK OR MCDONALDS FOR THE SECOND TIME IN THE 8 TO 9 MONTHS OF ME WORKING, I JUST LOST TWO MONTHS OF WORK IN THE HOSPITAL FOR BRONCHIL INFECTION AND FELL AT RITE AIDS IN AN POT HOLE, I NEEDED THOSE HOURS AND MONEY TO PAY WHAT I WAS IN REARS OF AND SHE KNEW THE SERIOUSNESS OF THIS MATTER AND THIS IS THE OUT COME BECAUSE I REPORTED HER TO THE GENERAL MANEGER OVER HER. THIS TOWN IS SMALL, NO OVER WORK AND I DEPEND ON THIS JOB AND IS DEVOTED AND DEDICATED TO WORK AT MCDONALDS AND IS VERY MUCH AN HARD WORKER THAT DO EVERY THING THROUGHALLY ALONG WITH COOKING, I AM AN COOK SHE HAS MADE IT APPEAR AND FORCED ME TO SIGN PAPERS TO APPEAR THAT I AM OR IS PUTTING CUSTOMERS AT RISK IN COOKING ON COMPERMISING BASIS OF THE TIMERS THAT IMPROPERLY DONT WORK ACCORDING TO TEMPS IF DROPED AT THE SAME TIME, SHE NEVER TRAINED US TO KNOW THE RIGHTR PROCEDURE IIF IN ANY EVENT THAT WERE TO HAPPEN, TO MAKE IT EVEN WORSE . SHE CALLED ME WITH EXCUSES AND SAID TO PRINT THINGS ON PAPER FOR ME TO UNDERSTAND FROM THE SCHEDULE ON DOWN TO OTHER THINGS NOT WANTING TO TRAIN ME FURTHER TO MAKE SANDWHICH, LEARN SPEED E.T.C. AND WOULDNT ANSWER HER CELL PHONE TO HELP ME WITH THE CHECK ISSUE AS WELL. THE CURRENT MANEGERS THEIR WOULDNT HELP ME, LOOK FOR IT NOR TAKE THE TIME TO TRACK DOWN MY CHECK AND EVEN YELLED AT ME AS THOUGH THEY WERE ACCUSSING ME OF YELLING AT THEM WHEN IN FACT THEY GOT SMART AND STATED" IDONT KNOW WHERE YOUR CHECK IS AND HUNG UP ON ME TODAY AT NOON, MARCH 28TH.. AN HISPANIC MANEGER THAT NEVER SMILES AND APPEAR TO ALWAYS BE ANGRY, WHY? IM HAPPY AND HONOURED TO WORK THEIR INSPITE ALL THIS AND SMILE AND GREET THE CUSTOMERS, TAKE UP THEIR TRAYS, TRASH, CLEAN THE REST ROOMS AND MINGLE WITH THE CHIDREN WHEN THEY ARE CRABBY, I BRING SMILES TO THOSE IN LINE IMPATIENT GREETING THEM WHEN NO OTHER HAS, WONT DO AND HAVE GOTTEN MANY COMPLIMENTS TO THE MANEGERS, AND NOT ONCE HAVE THEY COME UP TO ME TO SAY THANK YOU NORMA OR SOME ONE JUST COMPLIMENTED YOU AND YOUR WORK AND ATTITUDE AND BEHAVOIR. IT IS CLEAR I AM ENVIED AND USED TO DO ALL THE HARD WORK THE OTHERS DONT DO EVEN WITHOUT BEING ASKED AS I DO, WITH THE EXCEPTION OF ONE MANEGER THAT HAVE THEM CLEAN THROUGHALLY WHEN HE WORK AND THAT IS MAHASH AND MR. KEVIN TO FIE MANEGERS THAT ARE OVER LOOKED BY HER AND SHE DONT WORK WITH THEM TO HAVE ALL WORK FAIRLY AS TEAM WORKERS. I WILL NOT QUIT AND REFUSE TO BE FIRED, HOWEVER SOME ONE PLEASE STEP IN AND CORRECT HER, I EVEN BURNED MY SELF BADLY ON MY FOREARM AND IT WAS NEVER REPORTED, LOGGED OR EVEN OF HER INTREST WHEN I FIRST STARTED, AND HERE I WAS COOKING WITH GUAZE HANGING OFF MY ARM RATHER THAN THEM HELP ME DRESS IT TO PROTECT THE FOOD. INSPITE MY OLE INJURIES IM AN GOOD WORKER THAT HAS DONE WELL ENOUGH TO HELP THE STORE PASS THE SUPRISE SHOPPER AND MR. KEVI THANKED ME BUT SHE NEVER DO, THE OTHERS ALWAYS SEEM TO GET FAILING POINTS IN THEIR AREAS AT THAT TIME IM TOLD. FROM THE ANT IN THE CHILDRENS DINING AREA TO THE LEAKS UNDER THE FRONT SODA MACHINES AND EVEN THE DISH MACHINE GO UNREPAIIRED AND WHEN I COME TO WORK DAYS LATER ALL IS STILL ARRAYED AND UNCLEAN, AS THOU THEY ALL LEAVE IT FOR ME TO DO KNOWING ID NOT LEAVE IT UNDONE WHEN THEY ARENT EVEN TOLD OR ASKED TO CLEAN THESE AREAS WHEN ASKED TO, BUT ALWAYS PILING THE WORK UP ON ME WHEN INFACT THAT IS HAZZARDOUS AS AN COOK TO DO AND THEN JUMP BACK ON THE GRILL AS IS AND ALWAYS RUSHED AND TIMED BY THESE PEOPLE, GOT TO BE REALLY UNPROFESSIONAL MANEGERS IM WORKING WITH, AND IT NEEDS TO BE ADDRESSED AND NOT PUSHED UNDER THE CARPET. EVERY TIME NEDREA IS AWARE MR. OKEERE IS COMING SHE HAS ME OFF THE SCHDULE AND GIVE ME LESS DAYS EXCLUDING ME FROM FUN DAYS THEY HAVE LIKE IN 'PIZZA DAY' OR THE DAYS CULTURAL FOOD WERE BOUGHT IN I CANT EAT BECAUSE OF ALLERGIES, WHICH IS ON MY APPLICATION, AND TOLD TO EAT THAT AND NOT THE MCDONALDS, WHO DOES THAT? MR. OKEERE NEEDS TO KNOW THIS, I HAVE TOLD HIM SOME OF THIS BUT SHE MANEGES TO INTERUPT AND SENDING ME OFF TO DO SOMETHING BEFORE I CAN FINISH, I CALL HIM TWICE REPEATING MY SELF AND SHE JUST KEEP ON HARASSING ME WITH SOME MENACING DRAMA SHE COME UP WITH THATS NOT DETECTED AS HARRASMENT, WHAT CAN ANY ONE DO ABOUT THESE TYPES OF MENEGERS THAT CONTINUE TO ACCUSE ME OR OTHERS OF DISRESPECTING HER WHEN WE TRY TO CONFRONT HER ON AN PROFESSIONAL BASIS, AND SHE DIGS AND PUSHES REPEATS HER SELF INCONFRONTATION TO MAKE US OR I BELIEVE THAT WE ARE TRULY WRONG AND WHY HAVENT SHE NOT FIRED US OR I YET. THATS AN CON FOR YOU AND GUILT LINE SHE RUN ON US AND WE SO DESPRET FOR THIS JOB AND ALL SHE DOES IS GET OFF AND AWAY WITH THIS BEHAVIOR, ITS SO UNFAIR, MUCH MORE TO SAY, THIS IS MORE THAN ENOUGH FOR NOW, TRYING TO TRACK DOWN MY CHECK, THE EXCUSE I HEARD TODAY WAS ' WAIT TO FRIDAY TO SEE NEDRA AND ASK HER WHERE THE CHECK IS' WHY? SO SHE CAN MAKE IT SEEM LIKE IM DISRESPECTING HER QUESTIONING HER INSEBORDING TOWARDS ME? OR THAT SINCE I AM VERY ANGRY AT HER SHE WILL PRESS IT AND LIE THAT SHE DID NOT FIX THIS IN AN TIMELY MATTER AND CAUSED ME TO LOOSE ALL MY WORDLY POSESSIONS IN STORAGE WITH HER PLAYING WITH MY HOURS ON TOP OF ALL THIS, WHAT A SET UP THIS IS YOU THINK? CAN SOME ONE REALLY HELP US- ME ON THIS UNFAIR ACTS AND TREATMENT COMING FROM THIS WOMEN WHOM APPEAR TO BE VERY BITTER, PLEASE? WITH RESPECT.

M
M
MDPCElaw
White Plains, US
Send a message
Aug 22, 2011 12:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Meiselman, Denlea, Packman, Carton & Eberz P.C. is a law firm experienced in class action litigation. The firm investigates potential false advertising claims. If you purchased this service/product or have a similar issue, and would like to discuss your legal options, please contact:

info@mdpcelaw.com
Meiselman, Denlea, Packman, Carton & Eberz P.C.
Attorneys at Law
1311 Mamaroneck Avenue
White Plains, NY 10605
[protected]
Attorney Advertising

ComplaintsBoard
M
4:58 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

McDonald's loud and dirty neighbours

McDonalds on Concorde sucks, we asked them over a thousand times to put a proper fence made of stones or wood but they are too cheap and they've put a plastic see through one so we hear the stupid guys coming from the Fuzzy and waking everybody up at 3 in the morning because of their stupid 24h service. Oh and all their wrappings end up on our lands because they don't clean up and it flies under their cheap fence. I hate them and I hope they go bankrupt.

Read full complaint and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
J
J
jbfirebird
nowhere, US
Send a message
Aug 18, 2011 5:18 am EDT

you will die and become ash before mcdonalds goes bankrupt. a fence, whether put up by you or them, is not going to fix the problem. you are better off moving

ComplaintsBoard
M
6:10 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

McDonald's unhygienic & slow customer service

I went to Yarrawonga McDonalds with my dad for lunch & we were disgusted in the state of the store, the employees their were unbelievably slow, I waited in line after I had order for over 20mins I was the only person who was ordering at the time while I was waiting for my meal, I slowly started to notice how disgusting it really was the cups hadnt been restocked behind the counter the straws & napkins on the bench were all empty, the bench was greasy & hadn't been cleaned the bins hadn't been emptied & were over flowing with rubbish, the tables had dishes/rubbish sitting on them although there wasn't any one there, the tables were all unbelievably dirty & full of grease, the floor was full of rubbish & had spills& grease everywhere..
I think

Read full complaint
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
T
6:22 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

McDonald's putting all of product in cup

all the picture i see of frappes are great, the cup is full.i cant get that service at the rural retreat, va. mcdonalds.they have the product, but wont put it in the cup.they would rather wash it down the drain, and fill the cup up the rest of the way with whip cream .that is not right. make it look like the pictures. stop wasting the product. this mcds is the worst, the only time i get a full cup is if i as for it, and that makes them mad.i love the frappes and they cost so much. so please make them right, theres no sence in wasting, give me my moneys worth.

Read full complaint and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
A
A
ashley rowell
columbia, US
Send a message
Sep 03, 2012 7:59 pm EDT

I have the same problem at my McDonald, and when I complain they claim, despite the advertised mocha frappe pictures showing otherwise, that the portion is supposed to be to the heavy brown line on the side of the cup. Sorry, but this makes a 22oz drink actually 16oz, and that isn't worth it. If I wanted 1/3 cup of whipped cream, I wouldn't be ordering a coffee. Mcdonalds is ripping people off. Starbucks may cost about a buck more per cup, but at least you get what you pay for...the glass is full of coffee, not whipped cream. To the above OnlineConsumer, the problem in this case isnt the machine. I called and MC'd corp confirmed that the cup is supposed to be filled to the brown line, not the top of the glass. Bottom line - false advertisment by Mc'ds and pure greeed!

O
O
OnlineConsumer
Southern, US
Send a message
Aug 29, 2011 8:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

This is because their automatic machine must be recalibrated frequently. However, management is overworked and underpaid so they really do not care to fix it daily. you are right in making sure they give you a full cup, otherwise you may get shorted every time. I understand you like the frappes but my suggestion is to not go to McDonalds and find a place that cares about its employees and customers equally. Then employees would take more pride in what they are serving their customer not because they are afraid to get yelled at, but because they genuinely love their job. McDonalds cares too much for its owner/operators and their profits to care about anyone else.

ComplaintsBoard
C
1:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's foreign object in mcdouble/2 inch piece of paper

my mother picked up food for my daughter and me. while i was eating i found a 2 inch piece of paper in my mcdouble. i was so disgusted that i became physical ill.

Read full complaint and 3 comments
View 0 more photos
Hide full review
3 comments
Add a comment
M
M
maleet
logan township, US
Send a message
Aug 18, 2011 9:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Got you beat- my fiance found a tooth... bit into it and everything. No, it wasnt his tooth. I hope I still have the pics. It was in his apple pie! A few other people around here told us they found objects in their food too. Gross.

S
S
Seraph1na
ES
Send a message
Aug 11, 2011 4:11 am EDT

Just wow. First thought was onion, but you've already heard that.

G
G
GoldOpals Opals
Karcultaby, AU
Send a message
Aug 11, 2011 4:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Serious? It is a slice of ONION SKIN. ###

ComplaintsBoard
M
9:07 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went there around midnight last Saturday Aug 6, 2011. I was a little hungry so I stood in line and ordered a 1/4 lb with cheese. After I about 20mins I got my order left the store and wanted to eat while waiting for the bus. What I got was disgusting! It looked more like just a regular burger with hardly anything on it. The bun was dry and crunchy, not...

Read full complaint and 6 comments
ComplaintsBoard
P
11:13 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

McDonald's fraud

While travelling past London at approx 7:00a.m. We decided to stop at this McDonalds for breakfast. The parking area was empty. 2 cars at drive though ahead of us. 17 minutes later we get to food window. 11 minutes at window and food arrives. Order 2 sausage Mcmuffins and 1 large diet coke. Girl at window apologises but sounds as sincere as a robot. I question the delay and am told it is a new kid cooking and he is useless. My response is what has this got to do with me? Not my problem. I take my food and park my car. The diet coke is 75% ice and like drinking brown water.I eat my first Mcmuffin and it is barely warm. I take out my second and it is a biscuit not a Mcmuffin and cold at that. 9 minutes waiting with1 car in front I get to food window again. Woman at window rolls her eyes like I am the problem. I explain and return Biscuit. 7 minutes later I get a new Sausage Mcmuffin. If it was just made why is it cold I ask. No answer from woman at window. I go eat my Mcmuffin cold and all. I continue to my destination. The next day We are going by again a decide to test them out again. A little less wait. I get my food but get re-quoted a higher amount by $3.00+. When questioned why it is higher I get no explanation. I pay my bill and go to eat in parking area. Uon opening my bag I find that this was not my meal but meal from other order lane. I return to order lane and explain. I am told I am wrong and that is what I ordered! I told her I knew what I ordered and I wanted what I ordered and the difference from what I paid. 13 minutes later3 ladies with calculators still could not figure how much they owed me. I will never go there again I have been shocked, insulted, called a liar, overcharged and under served. Needless to say robbed of over an hour of my time all because I wanted some food.

Read full complaint and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
J
J
jbfirebird
nowhere, US
Send a message
Aug 08, 2011 4:01 pm EDT

just another example of people not knowing the meaning of terms such as fraud, scam, etc

ComplaintsBoard
J
8:29 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

McDonald's filthy, overcharged

My family and I go to Mcdonalds at least once a week and the last 2 we went to were filthy garbage on the floor fly's everywhere we had to fight fly's off so that we can eat and when we made a complaint to management they a shift supervisor call us back and tell well I'm sorry but all we can do is give you a free meal and all we can do is also put light up that attract the fly's to it My wife suggested you put big fans outside your doors to break down the amount of fly's that are in your restuarant if anyone lives in the Fresno area stay away from the Mcdonalds off of Ashlan/West LOTS OF FLY"S giving me a free meal I don't want it from that place and the same for the Mcdonalds off of NEES/WILLOW LOTS OF FLY"S INSIDE AND when you order A COMBO MEAL AND ASK FOR A LARGE DRINK ISTEAD OF THE REG. DRINK THEY CHARGE YOU A $1.00 ON TOP OF YOUR MEAL COST it comes out cheaper either to go to another restuarant or buy everything seperrate. I wish I had my video camera at the time because I would send that to everyone I know please FIX the problem or my family and I will find another fast food place IT"S A SHAME I GREW UP ON MCDONALDS AND MY KIDS LOVE THE PLACE BUT IT"S EITHER MCDONALDS OR MY FAMILIES HEALTH . If I don't hear from anyone within the next WEEK I will call the HEALTH DEPARTMENT I wish I had the resuarant's addresses but I'm pretty sure you as A CORP. can find them.

Read full complaint and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
G
G
GoldOpals Opals
Karcultaby, AU
Send a message
Aug 05, 2011 1:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Are you seriously complaining because they charge you extra for a large drink when you change it from a regular? Wow- you are really petty

VetoForBRs
VetoForBRs
Minneapolis, US
Send a message
Aug 04, 2011 8:32 pm EDT

"BUT IT"S EITHER MCDONALDS OR MY FAMILIES HEALTH"

Ain't that the truth...

ComplaintsBoard
D
1:33 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

high school girl got my order wrong another girl was cursing on phone with boyfriend i was ofended i wont be going back there i asked to see the manager i waited 15 minutes he never came out i left got home and the food was not what i ordered i was not going back i gave the food to a friend that was the worse service ever that i had there plus someone wa...

Read full complaint and 27 comments
ComplaintsBoard
E
4:18 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

McDonald's handling food without gloves

I have been in the McDonalds' in Homer La several times. I have noticed the workers that handle the food is NOT WEARING gloves. I don't know where their hands have been! I just know I DON'T want them handling the food that I am paying for without gloves. I told the lady manager to have him put some gloves on. The black man seemed he got mad because he had to put them on. The very next day, I went back in to get a sausage biscuit and the same man was still handling the food without the gloves on! I told the same lady manager again to tell him to put gloves on. Another manager, Rodney, came out with 3 boxes of gloves! The 3 rd day I went in and the same black man was still there and STILL NO GLOVES! I will not go back and i will tell everyone that I know about this situation! How many times does it take for him to understand?

Read full complaint and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
S
S
staceybella12
Sheboygan, US
Send a message
Aug 02, 2011 6:19 pm EDT

That's just stupid...

D
D
Duped and scammed
Phoenix, US
Send a message
Jul 27, 2011 9:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

E P Wyant - You are right to complain. You don't know where his hands have been between washings. Seriouslyguys was so wrong in the way he commented on your complaint. It is a health issue.

S
S
seriouslyguys
Oakville, CA
Send a message
Jul 27, 2011 6:47 am EDT

why the hell would they need to wear gloves you ###ing idiot
at mcdonalds you have to wash your hands every 30 minutes, after a washroom break and after cleaning anything
seriously go take your germaphobic bull ### elsewhere

ComplaintsBoard
N
6:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's noises from mcdald delivery trucks

Mcdonald delivery trucks has made lots of noises at location: 203-11 northern blvd, bayside, ny 11361. These trucks have made noises while loading or unloading with idle engine on over 1 or 2 hours during early mornings from 3am to 6:30 am every monday, tuesday, thursday and friday since april 2011. Neighbors were awake by the noises and complained to the mcdonald manager at that location but she ignored. Would someone please help to stop the noises from the mcdonald!

Read full complaint
Hide full review
ComplaintsBoard
P
2:43 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

McDonald's raisict

We went to mc donalds in villawood (on woodville rd) drive thru but it was getting renovated and there were no signs up at the entrance to let the customers know so as I was trying to get out of the small carpark there were three cars stuck not knowing which way to go so I decided to just park my car and go into the restrant and get dinner from there anyway! it's friday afternoon at 4:40pm I walked into the villawood mc donalds... I noticed on the menu board that the mc value dinner boxs were up on display so I asked the cashier what the time was? she replied it's 4:45pm so due to the fact that I had 5 hungry mouths to feed waiting forme in the car and i'll do anything to save money these days I politely asked the cashier can I get the mc value deal she said i'll ask so she went and asked another worker and she came up to me and said sorry it's precijure that we can't sell it to you until 5pm I replied that's ok and proceed to order... as I was waiting for my food to be prepared a lebonese man approaches the counter and asks hey can I get the dinner meal and the same cashier that said sorry it's procijure says to the man umm... ummm... den another employer or employee says..."yeah thats alright!"... wen I received my order I asked the lady excuse me why dose he get to get the value meal and I don't? she replys well no o e asked me! I replied but isn't it procedure for you to only start selling the mc value dinners at 5pm? she replies yeah! I said so why do we need to ask you if your not suppose to sell it at this time? she replies with you don't need to shout! I said i'm just frustrated that you see a good looking lebanesse man and you dont even consider procedure or even hesitate you just reply to him lime yeah I can do whatever I want to do! it went silent for a second so I asked "do I get an apology?" only then she started to say i'm sorry and wateva else she was going to say but I had to cut her off thank you! was that too much to ask for.. if I didn't have 5 lil mouths to feed den I would of been there all night standing up for my rights due to the fact that the lady and the two cashiers were lebonesse appearance and the man was of a lebonesse appearance and im of samoan nationality! I just want the owners of mc donalds to look at the camera footage and speak to the employees that were there that night so this won't happen to anyone else! if not I will have to speak to a lawyer on how I was discriminated against...

Read full complaint and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
The Lidman Foundation
The Lidman Foundation
Lewisville, US
Send a message
Dec 10, 2012 10:41 pm EST

Little[censored] playing grammer nazi, and she can't even count pills correctly.

R
R
Royal Buckels
Baxter, US
Send a message
Oct 28, 2012 9:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Don't accuse someone of being racist when you can't even spell the damn word.

my3cents will never die
my3cents will never die
Bainbridge, US
Send a message
Oct 28, 2012 9:04 pm EDT

mean little sascha strikes again

ComplaintsBoard
B
9:24 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

McDonald's unhygenic

watched a girl drop the tool they use for putting chips into carboard container onto the filthy floor and then pop it straight back into the chips! then to top it of i sat down on a uncleaned table to find a fryed hair on my first item of food. and this is not the first time i have encountered foreign objects in my food while eating there. (never again!)

Read full complaint
Update by becky drummond
Jul 19, 2011 9:37 pm EDT

no chance took mine and my 3 kids food straight back for full refund !

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
10:17 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

McDonald's only about 6 chips in lge meal on sat nite

on saturday the 16th of july we brought 2 lge quarter pounder meals and when we got home there was only about 6 chips in each meal.think that is so wrong

Read full complaint and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
G
G
GoldOpals Opals
Karcultaby, AU
Send a message
Jul 17, 2011 11:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Did you complain? Were you eating in or taking away?

ComplaintsBoard
V
7:35 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

McDonald's employee complaint

I have worked at McDonald's for a long time and never worked at one that was so poorly ran as this one. They break health department regulations, state laws, federal laws, and company policies and get away with it.! I have been discriminated against by the store manager of this store. She has refused to give me my paycheck on two seperate occasions now while I have watched her give checks out to other employees. Then they have broke health department regulations by serving thawed out meat due to a meat freezer door being broken. They only have one fire exstiguisher in the store right now. And no video servalince cameras because they don't want there to be proof! Did I mention they make employees work off the clock too? This is the worst owner/operator to work for and they are giving McDonald's a bad reputation! This owner operator discriminates against blacks, hates them and does not employ them at paola or Louisburg locations and most likely at their other stores as well!

Read full complaint
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
T
3:59 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

McDonald's commercial

the McDonald McRIB sandwich commercial pop up each time after I viewed a Yahoo post on the IPhone. It is super annoying because I cannot simply close it, it take a while to turn the page orange/brown and then I have to wipe to reveal and wait for another while for the commercial to show which is a photo of the sandwich, then I can pre. The x to close, I have to go through this each time after I view a Yahoo new clip. Talk about annoying, annoying, annoying, annoying! I will not ever buy a McRIB sandwich or visit McDonald again just because of their super annoying commercial ! To me, the commercial produced a negative result, completely throw me off anything McDonald.

Read full complaint and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
S
S
sttapley
Calgary, CA
Send a message
Jul 14, 2011 4:32 am EDT

This ad infuriates me too. I will never buy this product. Negative result for me.

ComplaintsBoard
9:49 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

McDonald's customers suck!

This is to all of the dumb customers that come in the local McDonald's I work for.

The cheap-skates that try and get a BigMac for a dollar by ordering a McDouble and having it changed to add BigMac sauce and lettuce. Just buy a fricken BigMac because a lot of other McDonald's are starting to charge for the sauces no matter what. If it doesn't come with it then you will get charged.

All of these order mess ups I hear about. Nine times out of ten it's the customers fault because they don't know how to order let alone know what fast food restaurant they are visiting... "Yes I want a whopper, biggie sized with a pepsi". There is no 99 cent menu, there is a dollar menu and there is no McNuggets on the dollar menu.

Yes breakfast is over at 10:30am on week days and 10:30 on weekends. We start breakfast at 5:30 AM so there is a run for 5 hours. Just wake up earlier.

To the customers that take a long drive to work day in and out. Why bother stopping for food at the one near your house then turn around and complain 45minutes later when you arrive at your place of work that your food is cold. The food has a lifespan of seven minutes tops before it gets cold, less if its cold out or with your A/C on low.

To the customers that come inside for their food. If you see a fresh basket of fries go into the fry hopper. you see the fries get scooped into a bag or box and placed in your bag then turn around and tell the employee you want fresh fries. How much fresher do you want them? Want us to go to a farm, pick the potato, come back, wash, cut and fry it before your eyes?

To the customers that come in very late at night after the lobby is closed. It's going to take a while to get your food. Reason being there are only two to three people on staff and people have a champagne taste with coke-a-cola money. People wanting their square fishstick fresh out of the grease for their Filet-O-Fish that takes 5 minutes to cook. Or since recently of the major deals on McNuggets we have a hard time keeping them ready to go and they take about four minutes to cook. Crispy chicken take about eight minutes and so on. We can't park the cars because it's after hours and it's a security hazard to open the doors. So don't expect for free food, discounts or anything out of the nature. Also if you're the type of people that want fresh food think about the hungry people that are in line with you.

When it's raining you rather use the Drive-Thru, I don't blame you. But when you pull up to the window please and I beg you, turn off the wipers. We don't want to get soaked with dirty rain water.

If we mess up on a order and you decided to come back to get it fixed. We need the receipt and food. Yea we toss out the food but we don't want to get ripped off in the long run. "Yes, I ordered three McDoubles with out Mustard. Well they have Mustard" Well how do we know you didn't eat them anyway when you just bring back a receipt? Would you do this if you bought say a big screen TV that was faulty? I think not.

We are only human people, mistakes happen. If in doubt check your food. So if you get a Quarter Pounder with Cheese and ask for no cheese, please check it. You try making a hundred or so QPCes in a hours time. you'll get use to slapping on cheese on each one that gets passed to you. You're not better then us, we are equal. we are all human. Some of us get paid more then you and others make minimum wage. All depends on their job title. Heck im a manager and I get 8.00 a hour. That really sucks but do to the job market I have no choice. I live paycheck to paycheck like millions of other Americans.

Long story short. If you keep getting the wrong order or bad service it's ether these two reasons.
A: You don't know how to order.
B: You expect too much for a fast food restaurant. This isn't some five star elite restaurant.
And Have a Great Day! (Insert James Flaws Here! LOL)

As to a fellow co-worker always says "Stupid people have to eat too"

Read full complaint and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
A
A
1Anonymous2
US
Send a message
Apr 12, 2016 6:57 am EDT

I'm an employee that works at McDonald's, and customers are always trying to get free food. I ordered a large meal, so everything should be large... I'm like what the heck, then some lady at the drive through, after talking to the manager when I gave her her food said, "thanks for nothing." She was also interrupting me when I was telling her, we were cooking fresh fries by saying, " I'm not parking, you're going to give me my food, now hurry up." I'm like, "What an ungrateful little jerk."

ComplaintsBoard
C
8:00 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

McDonald's employees being punished for being sick.

Hello, this complaint deals with this particular franchise punishing its employees for being sick. It has come to my attention that the Mcdonalds corporation forces there employees to get a doctors note when they are sick. These poor people are barely making enough money to make ends meet in this economy. If the loss of a day is not bad enough, forcing them to pay a doctor for a note is really horrible. The only people with insurance are managers.
I'm thinking a class act suit is in order, for all the loss and emotional suffering that they have to endure. Or the corporate big bosses can do a little revision and implement 21st century practices, like sick days for full time employees or some form of minor insurance for days when women get there periods and are so cramped up that they can barely walk. Why should they lose a day of work and have to pay a doctors bill that will cost them several days of work...The corporation needs to do something soon. In this time of problems that all of us are going threw, they need to step up and be more compassionate...

Read full complaint
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
O
7:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's employee treatment

Ihave family that work at the McDonald's restaurants in whitby Ontario. I am appalled at the inhuane treatment of their employees. The managers are on power trips and want to dish out demeaning punishments for the simples violations. How is being sent home early for not being happy enough. However the treatment depends on who you are! There are some employess who seem to coast through like they are at a normal place of employment while the rest are treated like something they scraped of your shoe. Can't complain or life gets worse!
Sad to see a bubbly young person so deflated and miserabe because they hate their job so intensley. We have had witnesses to the foul treatment and they too have been shocked and appalled. I wish I could saymore but I don't want to have them centered out and have life anymore miserable for them. My advice DO NOT work or have your loved ones be subjected to the humiliation and hurt that McDonald's in Whibty dishes out to their employees!

Read full complaint
Hide full review
ComplaintsBoard
G
10:59 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

McDonald's standard of service

Hi there,
For some time now my self, family and friends have been going to McDonald's restaurant in Aberdare, S.Wales, for week end treats for the kids, coffees and ice creams etc and it comes to a point where it makes you so angry I'm taking the time to write this e-mail to say in all the years of me going to McDonald's from a small child to a 28 year old man with 2 children, has the standard slipped to a level where I'm actually complaining. I can hand on heart say I've never visited that branch and there hasn't been some wrong, same goes for family members and friends, its not a huge restaurant and I don't see how they can get it wrong every time and the much bigger ones that are always rushed off their feet seem to be fine. I'll list some of the problems that we counter the most,
1. Fizzy drinks are flat.
2. Chips are cold
3. Missing parts of the order
4. If you have to wait for a burger they give you the rest of your food then bring out the grill order 5 to 10 mins later when the rest of your food is cold.
5. Milk shake machine never works.
6. Coffee machine never works.
7. They way they pack the food bags the chips are up side down the burgers fall out and have to be rescued. 8. Pancakes are hard
I mean is it really that difficult, McDonald's has been around for ever, I'm a telecommunications engineer and I can see it, how does it escape the attention of the people running this branch. McDonald's has always been my favourite fast food restaurant I travel around in my job a lot and always grab a coffee on the move, only this restaurant we re having these problems, just thought you should know, thanks for taking the time to read this e-mail,
Geraint Moon
[protected]@googlemail.com

Read full complaint and 11 comments
Update by Geraint
Jul 10, 2011 8:17 pm EDT

I've tried contacting McDonald's on more than 1 occasion, but no reply, thats why I came on here to see if any one had any luck with a response, I'm not after free food its just so frustrating how incompetent the staff are, I mean is it really that hard you know, thank you finally a comment I can use, cheers mate

Update by Geraint
Jul 10, 2011 11:40 am EDT

Ummmm ok, well again thanks for your comments I didn't realise my grammar and punctuation was being put on trial here, I came on this site to look for helpful advise on this subject, I didn't realise I would be bombarded with what I can only describe as a waste of my time, seriously if I wanted to waste my time I would speak to the manager, who more often or not has just started puberty and is more interested in getting it on with the female staff. Thanks for nothing

Update by Geraint
Jul 09, 2011 7:43 pm EDT

Thanks for the comments some of which were funny to read but ended there, if you read it properly I stated it was week end treats for the kids, its the only McDonald's for 14 miles hence why we go there, and for the lame comments on my and my families weight and helth issues, its quite funny because we all eat healthy and ALL of us are into some form of fitness even my dad who's 68. McDonald's do healthy food to for the people who havnt been in the last 5 years. Only help full comments please, thanks

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
11 comments
Add a comment
L
L
Lakedweller
Cement City, US
Send a message
Jul 20, 2011 6:58 pm EDT

Wow a simple complaint about Mcdonalds turns into a cat fight. Can't we just all just get along...

S
S
Sixtyeighthotel
Wichita falls, US
Send a message
Jul 10, 2011 3:05 am EDT

Not quite, because that number would be four then, right?

S
S
Sixtyeighthotel
Wichita falls, US
Send a message
Jul 10, 2011 2:53 am EDT

I agree, there 3 people that give useful, valid feedback, and a host of people that would be better off on a social site

N
N
Nowayjose111
Del Mar, US
Send a message
Jul 09, 2011 11:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

@Ramelle- I honestly apologize if my comment offended you.

N
N
Nowayjose111
Del Mar, US
Send a message
Jul 09, 2011 11:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

You sound pompous, what I am referring to is your need to define. I am familiar with the "bond" you all have... not interested in trying to understand any cyber-relationships, just pointing out the comedic flare- apparent to all sunlight -dwellers.

N
N
Nowayjose111
Del Mar, US
Send a message
Jul 09, 2011 10:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

@Impudent-, said cyber-alliance was not in direct relation to this specific thread. It was in regard to the fact that as usual, as soon as one person comments in disagreeance with any one of the above people, the same tired names I've laughed at with co-workers for months jump on the same band wagon. Again, joke. I hope you're all on here because you too, are bored at work daily...and this isn't an actual past-time.

N
N
Nowayjose111
Del Mar, US
Send a message
Jul 09, 2011 10:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Really? "help full comments please" ...uh, hi, censoEship would be telling someone what they can and can NOT say, and controlling such- not asking for constructive commentary. But, in a room full of people who relentlessly protect eachother (though they've most likely NEVER met) in order to maintain some hilarious cyber-alliance- what more could I expect? What a joke.

N
N
Nowayjose111
Del Mar, US
Send a message
Jul 09, 2011 8:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

@Brenda- he didn't try to censor the advice, he just asked for actual advice.

R
R
reefercat
US
Send a message
Jul 04, 2011 8:58 pm EDT

fast food junkies are sad. They keep on going back for the same lard laden junk over and over again. Even when the lard servers show their contempt for your lard ### by getting your order wrong and chucking sub standard (irony) junk in your face. Wean yourself off the lard and eat some carrot sticks for a month or so and see how much better you feel.

IronGrudge89
IronGrudge89
Mountain Top, US
Send a message
Jul 04, 2011 1:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

"I can hand on heart say I've never visited that branch and there hasn't been some wrong..." And yet you return, time and time again. All these ###ic fast food complaints are the same. Stop going to McDonald's and you might live to see 50.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
McDonald's Category
McDonald's is ranked 1 among 59 companies in the Fast Food Chains category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.