Menu
CB Fast Food Chains McDonald's 60 George Street, Ottawa, ON, K1N 1J4, CA
McDonald's company logo
McDonald's
reviews & complaints
McDonald's company logo

McDonald's

60 George Street, Ottawa, ON, K1N 1J4, CA
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
6:00 am - 10:00 pm
Tue
6:00 am - 10:00 pm
Wed
6:00 am - 10:00 pm
Thu
6:00 am - 10:00 pm
Fri
6:00 am - 10:00 pm
Sat
6:00 am - 10:00 pm
Sun
6:00 am - 10:00 pm
ComplaintsBoard
M
9:07 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

McDonald's - food quality

I went there around midnight last Saturday Aug 6, 2011. I was a little hungry so I stood in line and ordered a 1/4 lb with cheese. After I about 20mins I got my order left the store and wanted to eat while waiting for the bus. What I got was disgusting! It looked more like just a regular burger with hardly anything on it. The bun was dry and crunchy, not the toasted kind of crunchy but, the stale kind of crunch. The burger (1/8 th pounder) was tasteless. Either this item was sitting under a heat lamp for 6hrs or the managed to wrestled it away from a homeless man that found it in the dumpster. I will NEVER go there again. Valuable lesson here...don't pay for something without seeing what you're buying.

Read full review of McDonald's and 6 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
6 comments
Add a comment
K
K
Kim
,
Nov 21, 2008 9:01 pm EST

I bought an egg and bacon breakfast wrap Thursday morning 20th Novemer. To begin with there were crunchy bits in it (i thought were just egg shell), then when i pulled a long dark hair out of it, i thought i better unwrap the wrap. I then also found that the egg had what looked to me like lots of grease on it. It wasn't like charcoal burn, it wasn't crisp to touch. I had my digital camera with me so i have clear pictures of it if you want me to email.
I have never complained like this before but it seems every time i go to that McDonalds store, the quality is getting worse and this was just too much!

A
A
Anamana
Memphis, US
Mar 09, 2010 7:38 pm EST

Um when I said extra tarter sauce this is not what I meant. I hate McDonald's so very much. They also screwed up my husband's Big Macs.

V
V
vivian1313
Blythe, US
Feb 02, 2011 9:36 am EST
Verified customer This comment was posted by a verified customer. Learn more

the double cheeseburgers were cold and the fries had been under the heat lamp much too long... these fries were so dry i almost chocked trying to swallow it! They get away with this practise because they are the only place open at this hour of night

W
W
whitenot
, CA
Feb 02, 2011 10:44 am EST

you should be avoiding it on principle. do some research into factory farming.

C
C
csad
Abbeville, US
Mar 09, 2010 11:16 pm EST

I used to work there a lot time ago. A lot of people there are just don't care about the product they happened to be creating. They hate their job and as consequence hate you, a costumer. So, any special request is treated as an insult to them. Maybe I am hard on a McD employee, but, unfortunately, this is true about a lot of them.

Of course, not all employees are like that, a lot of them are nice, but, only a few of them can actually make good (as advertised) burgers.

After all, people should avoid McD as often as possible. In perfect life, consumers should eliminate all fast food diet from their busy lives.

H
H
heather keats
Happy Valley-Goose Bay, CA
Mar 30, 2009 4:13 pm EDT

I was at a restruant in Lab city labrador on March the [protected]..I could not believed what I saw..The cook in the kitchen in the kithen to a frozen burger from the freezer .He put it on the grill...then turned around o the pe counter whipped his forehead, then reached up to get the wrapping paper to do a order...He did all this with out cleannind his hands...i thought oh my god, does this young man realize what he just did..X-CONTAiMATION was only a joke...I went to the floor supervisior and tolk her what i just saw...she went down to tell him to was his hands...she walk back to the front of the store, then the young cook looked at me a yelled out these woords I conn't believe what he said.(WE DON'T HAVE RULE LIKE THAT HERE)I was blown away..I again told the supervisior what he said, she just shooked her head...I manage a restruant and that is not one of our rules...
for one the supervisior should have made him go wash is hands.secondly she should have made him dump all the orders that were on the counter because none of it was any good to eat.. thirdly went he yelled out those words he should have been sent home...
I was eating your food the whole time I was in this town, until I seen that ..It really turned me from eating there again..and trust me I loved your food...

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.