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Macy'spackaging and customer service

Flimsy packaging which led to damaged package and contents (UPS is complicit). ALL CUSTOMER SERVICE IS OUTSOURCED TO INDIA and spent a total of 4 hours trying to deal with damaged package and contents to return and to get credit. Couldn't understand 80% of customer service agents and they were flippant about my frustration with what happened. I will not be ordering from Macy's online again and would caution anyone that is considering doing so.

Macy's
Macy's

Lo
Oct 09, 2019

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