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PayPal Customer Service

PayPal, Inc.

2211 North First Street
San Jose
California
United States - 95131

Customer Support Phone Numbers

1800 948 510(Ireland) 1 0
1800 073 263(Australia) 1 0
8800 333 2676(Russia) 1 0
1800 419 9833(India) 1 0
1800 925 0308(Mexico) 1 0
+1 888 221 1161(United States) 1 0
+1 877 569 1116(Canada) 1 0
+44 800 358 7911(United Kingdom) 1 0
+64 508 257 434(New Zealand) 1 0
+43 800 968 751(Austria) 1 0
+32 80 050 855(Belgium) 1 0
+45 80 251 640(Denmark) 1 0
+33 800 942 890(France) 1 0
+49 800 723 4500(Germany) 1 0
+39 800 975 345(Italy) 1 0
+31 800 265 9239(Netherlands) 1 0
+47 80 056 330(Norway) 1 0
+351 801 38 66 86(Poland) 1 0
+48 213 665 621(Portugal) 1 0
+34 900 801 665(Spain) 1 0
+46 20 109 100(Sweden) 1 0
+41 800 721 133(Switzerland) 1 0
+86 212 891 3888(China) 1 0
+852 35 508 574(Hong Kong) 1 0
+81 367 397 360(Japan) 1 0
+60 377 237 155(Malaysia) 1 0
+65 65 104 584(Singapore) 1 0
+886 287 933 455(Taiwan) 1 0
+66 27 873 409(Thailand) 1 0
+54 800 222 0252(Argentina) 1 0
+55 800 047 4482(Brazil) 1 0
+56 800 395 481(Chile) 1 0
Plus

PayPal Complaints & Reviews

Paypal / customer service

Ge
Sep 24, 2019

I have been trying to delete my old bank account from my PayPal account. Paypal said the account cant be deleted because of a pending transaction. The checking account has been closed for over a year now. How pray tell, can a transaction be pending? I have been trying to contact PayPal customer...

Paypal / ignoring bogus charges

Co
Sep 15, 2019

I've been using Iobit products for many years and have never had a problem with the company. However, they use Asknet as their pay portal and Asknet is scamming people. Asknet scammed me by charging me more than $70 for a product or service I never bought. Asknet charged my Paypal account. I...

Paypal / deceptive means

Ja
Aug 29, 2019

yes.. on the 14th of aug.. i placed an order with wayfair.. for a fireplace.. the order came to 246.66.. i had put in a dep that day in my bank but apparently it had not made it in time to catch up to my purchase.. anyway.. i have dealt with payppal for many many years and this is the...

Paypal / move to another country

Sy
Aug 18, 2019

General and open question to the public and Paypal's business practices: Why is it not possible to move and take your Paypal account with you? Why do I have to close my account and reopen a new one in the country I moved to? I have two different accounts already and always need to withdraw...

Paypal / customer service and security and phone apps

Me
Aug 05, 2019

3 calls, 1h 30m; no resolution. Background: There was no way to reject my friend's payment so I accepted her $. I then sent her a transaction back. Within hours it says she has refunded the money. I call her. Nope she didn't. I call to get it cancelled and they tell me it's about a bank...

Paypal / wanted a refund for an item that didn't fit

Ni
Jul 23, 2019

We have been with Paypal since the beginning - never had a problem until I asked them to get me a refund for an item that I ordered & it didn't fit. I tried emailing the company & kept getting the run around so I contacted Paypal. By this time I was on vacation and Paypal wanted me to...

Paypal / payment hold/horrible customer service

Ed
Jul 11, 2019

PaypalOn July 5, 2019 I sent money via PayPal to my son. I sent as money to friend or family. It said on the webpage that it would be paid from my bank account and expected completion date was the 10th of July. To me that would mean that the 10th is the latest it would be. Maybe the 11th at the...

Paypal / waiting for funds since last 40 days

Oh
Jun 15, 2019

Hi, I have transferred funds from my US Paypal account to India Paypal account amount USD 500 on May 2nd 2019. The amount was received in my India Paypal account on May 4th 2019 after deducting charges of USD 26.31. INR 31, 866.18 was transferred to my bank account on May 4th.However till...

Paypal / having my points blocked to the points I can't redeem points to my paypal account.

Ni
Jun 07, 2019

PaypalI have send several emails to My Points Customer service regards a block on My Points making impossible to redeem points to get a Paypal e-gift card. I have even sent a document that was by My Points and still nothing has been about it. Whenever I click on "Redeem Points", select Paypal...

Paypal / cannot contact customer service with info / unauthorized payment made

Be
Mar 27, 2019

Pay Pal paid an un-authorized payment to a business, this was clearly listed as "inactive" in their records on my account, also a long past previous e mail form them indicating the inactive postings. This has been a night mare as you cannot reach customer service in any fashion and...

Paypal / product tracking number and information has not being received

An
Mar 25, 2019

I bought nike shoes from jaime flechas (invoice#3570265) - $78.50 paid through pay pal and has not send me any information yet. I did sent a few emails with another email and let him know that he could send me the information to that other email as well... No answer. This is an attempt in...

Paypal / verification document

Ri
Feb 18, 2019

My account got limited right after I created it and they asked for my id, ssn and utility bill. I submitted all three and was expected to get a reply in 3-4 days. It's over 3 weeks now and i've sent multiple messages with no reply. Anytime I call, the wait time takes too long, and I can't...

Paypal / paypal does not want to return my money

Mm
Jan 25, 2019

PaypalCase PPD [protected] Transaction amount $ 15.50 Transaction ID 2CE90646S297345J Transaction date December 27, 2018 Item ID [protected] 14K Gold Plated on Brass Figaro Chain Bracelet Fashion 35098 The description is different, The bracelet that the seller sent me is a piece of trash. The...

Paypal / not letting me in

Da
Jan 20, 2019

I have been using pay pal from day 1 and I always been using pay pal, and have great credits. Then that 1 day been asked for another credit card which I did and refused to used another card for what? Would Like to be reinstated into tophatter. I do like the deals. Nice fast delivery...

Pay Pal / issues with redemption

Cu
Dec 18, 2018

I have been trying for over a week to redeem my points to my Pay Pal account and I get a message saying I need to verify my email address but i never receive an email verification to my emails. I tried changing my personal email to my work email and I receive that verification but when I...

Paypal / no record of paypal

Da
Dec 18, 2018

Hello!! I work for you taking surveys. My name is david peek. My password is [protected]@1947. Yesterday I went to cash out and I was told my pay pal account was not on file. I entered it with you when I started on 10-10-2018. It is pay palpassword [protected]@47! I checked wit them and it...

Paypal / rc car as described below

Ro
Dec 05, 2018

13 nov 2018 20:53:30 aedt transaction id: 83796380ky9903616 https://www.paypal.com/myaccount/tra.. paypal 13 nov 2018 20:53:30 aedt Transaction id: 83796380ky9903616 Dear rod whittle, You sent a payment of $127.55 aud to chinatera limited Thanks for using paypal. to view the transaction...

Paypal / cannot withdraw my own money

Ha
Aug 17, 2018

-on the 3rd of June 2018 I emailed PayPal that I was unable to use my existing funds to pay for purchases or withdraw the money. - I have in total contacted them 16 times for assistance -I have followed instructions received in 13 replies from them, including calling them to provide...

Pay Pal / customer service

Jj
Jun 04, 2018

I spoke with a woman named Taylor today in customer service who needs to revisit her training. I have been in customer service for over 20 years and her attitude was appalling not to mention when I ask to speak to a supervisor, your job is to make that happen or at the very least get...

Pay Pal / customer contact

Ma
May 20, 2018

Hi. This is not so much a complaint but to let you know that I have been contacted immediately by phone message on 3 occasions saying the person has limited access to a phone and can I provide Pay pal details as per following example. Thanks for mailing back, I'm ok with the price...

Paypal / hard inquiry on credit report

Ho
May 18, 2018

I have just found out that paypal did a hard inquiry without my permission. It is now against my credit and is affecting my score. This is so not cool, the one thing I thought was safe to make purchases on line and truely trusted place I went to. How can they pull a hard inquiry without my signature? My account will be deleted and I want this off my record!

Paypal Company / credit card info

Ma
May 04, 2018

I got charged with a hard inquiry on my credit for a paypal credit card when i did not apply for a paypal credit card. I have a paypal debit but dont need a credit card from paypal. and i did not make this application. wouldnt this person have to be logged in as me to apply for a credit...

Paypal / cody the cashier that refuses dollars

In
Apr 27, 2018

Cody refuses to accept dollar coins especially if their is at least two people behind me even when they dont have a cart or basket and had just a few things in their hands. He then laughed as he was saying no on the second refusal and by the time i keft got straight in my car amd backed...

Paypal / case # pp-[protected]

Ta
Apr 22, 2018

I have a case #pp-[protected], but no one wants to help me with my shipping refund. called in on april 21/three times on one call i was on hold for almost 2 hours, april 19 every call seemed to end with, "let me see if i can get you to another department". I 've received several e-mails telling...

Paypal / return shipping charges

Ro
Apr 04, 2018

They promised to refund the $25.92 it cost me to return merchandise that was not in the size I ordered. They continue to ignore my request for this refund. The only way I was able to get back the purchase price was to ask visa to file a charge back. The purchase price of this jacket wa...

Pay Pal / transaction on december 3rd 2017

Je
Mar 27, 2018

I was on line in December when I made thatn transaction to find outm 5 days latter that there was no item coming in the mail I did tel the company it was a mistake I was waiting for a book to be mailed to me so I did caht with the company only for them to be rude to me and said they were...

Paypal / microsoft corporation march 7, 2018 12:51 am $69.99 unauthorized debit out of my account

Ch
Mar 16, 2018

Charquishia D. Carter [protected] Attention [protected] claim number 4044621 Did not authorize this payment. I want a refund and t block who ever is taking out of my account without my knowledge. This is just one of three transactions that was not made by myself on my account. iTunes App...

Paypal / unauthorized credit card charges

Jo
Feb 18, 2018

I requested a Pay Pal business debit card from Pay Pal. I have not deposited money into this card since I got it. I found out through my bank that Pay Pal charged my backup which is my checking account to pay for charges on my Pay Pal Business debit card. All of these charges after Jan...

Paypal / paypal

Mi
Jan 26, 2018

Paypal Catch-22. My account is over 10 years old, I no longer have the same phone number and of course cannot add a phone number to receive a confirmation text/phone call. To email Paypal I have to log in. Tried calling several times and at the same point, I hear a bunch of Spanish and the...

Paypal / fraudulent participation in internet fraudulent sales operations

No
Jan 12, 2018

Paypal is complicit in supporting fraudulent merchants on Internet websites and offer no remedies.. not even a compliant process. This PayPal account is fraudulent as it facilitates payments for merchandise that is never shipped: PAYPAL *JAREDSTOREX [protected] CA... It would be very pro-consumer...

Scam Paypal Order Receipt / paypal scam order

Er
Dec 28, 2017

If you get as unknown receipt, even if you think it's possible that you made the order and just forgot, legitimize the receipt before releasing ANY personal information! This was in my inbox and it looks like a simple case of accidentally typing in my email address instead of the correct...

Paypal / phishing scams paypal fake accounts

Ma
Dec 27, 2017

USBC Order Shipped Thank you for ordering from Costco.com. We have successfully charged amount $39.99 to your PayPaI [protected]@hotmail.com, Cancel Now Order Details Order Placed 12/25/2017 Order Number [protected] View Order Details Tracking information may not be updated...

Paypal / paypal buyer protection

Dec 26, 2017

PaypalI came in contact with a company named "Mobileworld Company" which is a EC21 Member. You can find more information above this seller using the following link which is their's storefront page. https://mobileworldcompany.en.ec21.com/ This guy probably goes under many names, but in thi...

Paypal / holding my account for no reasons

Ju
Nov 23, 2017

They are very sneaky, ya know. They have been keeping my account on hold for a month from last Sunday. I can't do anything. Nothing helps me. I opened several disputes, but once they notice it, they immediately close them. I don't understand what was the reason for doing this to me. I am...

PayPal Philippines / awful service of their community assistance in the philippines

Ma
Oct 24, 2017

Do not block clients from your FB page https://www.facebook.com/PayPalPhilippines/ just because they keep complaining about the money you have not transferred to their bank which was withdrawn and transfer completed Oct 13, but has not yet reached their bank by Oct 24. You should understand how...

Paypal / risk management department

Bi
Oct 21, 2017

In my opinion and suspicion the PayPal Risk Management Department is deliberately sending fraudulent and fictitious "clients" to their customers who are making a lot of money, in order for them to do equally fraudulent credit card "chargebacks, " so that PayPal can then state that the...

Paypal / I am being scam using paypal

So
Sep 15, 2017

PaypalOHi, I would like to file a complaint about someone used code Name Prince Emmanuel address: 204 Koos De Larey St. Pretoria North, Gauteng, South Africa. I was scammed by him. He used a fake paypal account to me a payment for exchanged of an item that I have been already shipped to him last...

Paypal / too bad

Wa
Sep 11, 2017

For some reasons, they all of a sudden decided that they have to hold my amount for a month without any explanation why. I never acted in a bad way, all of my transactions were legal and I myself have been their regular customer for several years, so I have no idea what happened. They...

Paypal / unreliable service

Ge
Aug 25, 2017

What am I to do? My Paypal account doesn't show the refund, my bank doesn't either, and even not the store that should have issued my refund. I only have papers and receipts to prove, but nobody cares. I just wasted my money and time for nothing. This is such a big disappointment with...

Paypal / paypal is a scam

Ne
Aug 24, 2017

They are definitely a scam and they collaborate with scammers like them. They prefer you to give up on your issue because they don't really care. Paypal transactions aren't legal and safe. Once you send money there will be two ways for you: whether your money was lost or not. That's all. Don't...