San Jose, California
United States - 95131
Dispute of Online Sales Credit shortage of SGD342.55 due to Overseas Fraud sales transaction
w/Proof of documents lodged with Singapore Police and sales invoices and emails communications
Case ID: PP-D-[protected]
Case ID: PP-D-[protected]
Case ID: PP-D-[protected]
Despite numerous emails, we have sent to Paypal since 10July, till now we have yet to receive any reply from Paypal on the outstanding SGD342.55 to be returned to us
As stated on the police report an overseas customer Mr. Jonathan Whitman has lodged a refund of 8 Bausch & Lomb Magnifiers claiming that all goods were damaged without providing any photos as proof
In order to initiate a refund or exchange we request customer to ship back the damaged goods but on 16July we only received 2 magnifier glass and 20 pieces of tiles.
Please email us at [protected]@durasafe.com.sg
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