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Lowe's Home Improvement / Lowe's Home Centers Customer Service


Lowe's Home Centers Inc.

P.O. Box 1111
North Wilkesboro
North Carolina
United States - 28656

Customer Support Phone Numbers

+1 800 445 6937(Customer Care)
17 26
+1 877 465 6937(Sales & Product Assistance)
1 5
+1 800 444 1408(Consumer, Commercial Business Accounts)
1 5
+1 800 890 5932(Technical Issues)
2 3
+1 866 232 7443(Commercial Accounts Receivable Accounts)
2 3
Mon8:00 AM - 10:00 PM
Tue8:00 AM - 10:00 PM
Wed8:00 AM - 10:00 PM
Thu8:00 AM - 10:00 PM
Fri8:00 AM - 10:00 PM
Sat8:00 AM - 10:00 PM
Sun8:00 AM - 9:00 PM

Lowe's Home Improvement / Lowe's Home Centers Complaints & Reviews

Lowes / customer service

Marie Shama on Jan 13, 2019

We are coming to you on the erroneous and false reporting of our credit rating and I feel that Lowes has lied and done this because I am a disabled veteran and they see me as a risk of not paying my bills. It is our legal right to be treated fairly and just and not singled out for whatever...

Harbor Breeze / ceiling fan remote not responding

Teresa Pundsack on Jan 7, 2019

We purchased this fan in 2016, installed it ourselves and it worked fine for 2 years. It came with a remote. No pull chains. 4 months ago I noticed the remote was having issues. It took a few times of pressing buttons before it would do anything. I've tried to reset the remote, I...

Lowe's Home Improvement / Lowe's Home Centers / corruption lowes in latham ny (lisa kitchen cabinets manger)

Michael Anthony on Dec 29, 2018

I tried to bury Clarence cabinets I was told they will give me a percentage of the sales woman said she had to make a phone call to another sales girl who happened to be at home after she called her she came back and told me about Lisa said she was saving them cabinets and made a promise...

Lowe's Home Improvement / Lowe's Home Centers / being an employee at your thomaston, maine location

krystlrck on Dec 14, 2018

My name is Krystal Roock and I did work for your Thomaston, Maine (2496) store...until today! I, like many people before me, fell for the lie that your company actually cares about it's employees. It's all a joke to this company because new people are trained on a computer and are expected...

Lowe's Home Improvement / Lowe's Home Centers / employee

teetee44 on Dec 12, 2018

I want to be a whistle blower for an employee making a blog post online for the public view slamming customers which entails the corporation loosing business/ clients. there is the link above ...

Lowe's Home Improvement / Lowe's Home Centers / pick up service

Herney on Dec 8, 2018

I when To Lowes Yesterday to get my Pick up order. Staff member Ashley, got my Order and told me to get my own cart to put my stuff. Another member happened to open the exit door pulling on the doors, I followed the staff member to get my cart. When I came back inside Staff member Ashley...

Lowe's Home Improvement / Lowe's Home Centers / unethical behavior, custom cabinet installed incorrectly and broken. incomplete job.

Kim Erickson on Dec 4, 2018

I purchased from the Lowe's in Oak Park heights location in MN two custom cabinets, two sets of pull out drawers and farm sink to be installed. I paid 6, 617.99 which included install. The installer showed up at 2 Pm on Tuesday November 6th. The custom cabinet was broken on the bottom and...

Lowe's Home Improvement / Lowe's Home Centers / blinds cutting/service, general sales help

Rozy Lenz on Nov 25, 2018

Generally do not shop at Lowes in Waycross or Brunswick or any Lowes due to poor customer service and lousy prices. Many times Ive just left due to lack of help both in getting my lawn tractor and appliances and kitchen cabinets. So Home Depot got those sales. At any rate I figured I could...

Lowe's Home Improvement / Lowe's Home Centers / warranty on a refrigerator

Robert Dunlap Jr on Nov 16, 2018

We got a Samsung refrigerator june of 17 got the extended warranty and now it broke down we can even get some to come and look at it we called and they said they would be here nov 14 no one ever showed up then we call again and they said they ordered parts how do you do that and not ever...

Lowe's Home Improvement / Lowe's Home Centers / laminate flooring installation

Daysire on Nov 15, 2018

November 7, 2018 Daysi Moreno 8303 Girard St Omaha NE, 68122 To Whom It Make Concern On August 13, 2018 I visited Lowe's Home Centers located at 7525 Dodge Street, Omaha, Nebraska 68114, to express my interest in hiring their services for two home improvement projects in my home located...

Lowe's Home Improvement / Lowe's Home Centers / flooring installation

Chip Elliott on Nov 12, 2018

Over the last 3 months we've spent $10k on home renovations which we've done ourselves. Everything has been great, until today. We scheduled flooring to be installed 3 weeks ago and they said they would be here between 8-10 this morning. As of 12:35 they still haven't showed. I had to call...

Lowe's / appliances samsung dishwasher

Sharon1021 on Oct 26, 2018

I purchased a major appliance package from Lowe's in April. Aside from the totally aggravating experience once everything was in I was grateful. However my dishwasher has stopped working it needs a new sump pump and a motor and on top of that the doors rusting out. The service company that...

Lowe's Home Improvement / Lowe's Home Centers / the customer service I received at lowe’s located on shillington road reading, pa.

PamEr on Oct 25, 2018

First let me state I am a Veteran and I spend a lot of money at Lowe's for a very long time! I have been patiently waiting since July 28 for a back splash to a vanity sink I ordered. Three times the backsplash was delivered to the Store broken: 8/13/2018, 8/30/2018, 10/6/2018. On October 6...

Lowe's Home Improvement / Lowe's Home Centers / damaged goods

JanineS on Oct 22, 2018

I picked up a vanity with a hole in the box and partially crushed. I took a picture of the box at the store in front of the associate because of this so they were aware of the box being damaged. Well so is my vanity!! Upon opening it I noticed a dent in it where the box was damaged. I am...

Lowe's Home Improvement / Lowe's Home Centers / kitchen countertop

Judy Blondke on Oct 21, 2018

Thank you for this convenient way to reach you. This is the first time I have even complained about any product. The number on my paper work is: Store 88 Project No. 520940314 for Robert Blondke on October 4th 2017 I have all dates of contacting Lowes and the list of people I have talked...

Lowe's Home Improvement / Lowe's Home Centers / poor customer service and fence install

Bethie wilde on Oct 19, 2018

I opened up a Lowes credit card at store 0740 in saint Petersburg, florida. Was suppose to have an install 11/30/17. I had horriable time even getting through to the store for one. Didnt keep me in contact to know where, when I can get my fence installed. As, Florida State Fence kept scheduling...

Lowe's Home Improvement / Lowe's Home Centers / delivery department

sturdivantlpn on Oct 18, 2018

I paid a total of 2235.00 for a special order refrigerator at the Laurel, MS Lowe's store. I purchased it on 10/11/18 to have delivered on 10/18/18. I called Lowe's the day of delivery and no one picked up the phone in the delivery department. Someone in customer service told me they had...

Lowes / fence installation

Ralph Purdy on Oct 16, 2018

Went into Lowes in Lodi, CA my husband and I to have an estimate done on placing over 600 feet of fencing along the front of our property. Arranged to have a estimate done at our home. Around two weeks later a salesman from Lowes came out and measured our property. He sat in our home and...

Lowe's Home Improvement / Lowe's Home Centers / faucet

Agnes P on Oct 13, 2018

We bought a Faucet from LOWE'S, and PAID $435. It leaks and motion sensor does not work. I went to LOWE'S, ARLINGTON HEIGHTS, ILLINOIS and the customer service told me that LOWE'S CANNOT HELP ME, they sent me to their Kitchen Department, they already knew why I was sent to them and they...

[Resolved] Lowe's Home Improvement / Lowe's Home Centers / employee's unehtical behavior

Mik2Mik on Oct 9, 2018

It is Oct. 9, 2018 Tuesday. Incident happened between 10am-11am. I went to Lowe's in Burbank, Ca. to place an order for a Vanity w/ Top. From the Customer Service I was directed to see this someone by the name BERNARD. This man is rudest, very unethical i have ever encounter in this store...