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Lowe's Home Improvement / Lowe's Home Centers Logo

Lowe's Home Improvement / Lowe's Home Centers Customer Care Service

Lowe's Home Centers Inc.

P.O. Box 1111
North Wilkesboro
North Carolina
United States - 28656

Customer Support Phone Numbers

+1 800 445 6937(Customer Care) 1 1
+1 877 465 6937(Sales & Product Assistance) 0 0
+1 800 444 1408(Consumer, Commercial Business Accounts) 0 0
+1 800 890 5932(Technical Issues) 0 0
+1 866 232 7443(Commercial Accounts Receivable Accounts) 0 0
Work days:
Mon8:00 AM - 10:00 PM
Tue8:00 AM - 10:00 PM
Wed8:00 AM - 10:00 PM
Thu8:00 AM - 10:00 PM
Fri8:00 AM - 10:00 PM
Sat8:00 AM - 10:00 PM
Sun8:00 AM - 9:00 PM

Lowe's Home Improvement / Lowe's Home Centers Complaints & Reviews

Lowe's / Kitchen Remodel

Cheese & Crackers on Feb 25, 2017
Contractor thru Lowe's- installed most everything wrong. Paid a huge sum of money in Fall, and the kitchen is still not done (February). Flooring was installed incorrectly, then walls were not finished, cabinets hung (but with quality flaws), backsplash tiles crooked, grouting & caulking...

Lowe's Home Improvement / Lowe's Home Centers / Employees

Tammy Koonce on Feb 18, 2017
So I have been going to Lowe's for 30 years. Always had great customer service. So I shop there today. Regular supervisor waited on me they treat me like family. So any rumor is that you are demoting your older employees. To take a pay cut out quit. If this is true you will be the next...

Lowes / Dishwasher

Donna Brody on Feb 15, 2017
I purchased a Maytag Dishwasher of which I have rarely used & within the past year it stopped working. I have had electricians & plumbers to try & repair it & both without success. That stated to me that my dishwasher appeared to look brand new and suggested that I contact Maytag. I have...

Lowes / Dishwasher

Elizabeth Irmo SC on Feb 14, 2017
Do not deal with lowes run as fast as you can to any other appliance dealer Please do not buy an appliance warranty from lowes without reading the fine print. I bought a dishwasher in october, the dishwasher was damaged by a electric surge on dec. 29 2016. I have had two service call...

Lowe's Home Improvement / Lowe's Home Centers / Shower door item no 594676

Lalit Mehta on Feb 8, 2017
First, I always had very good experience with Lowes in past. This is the first time I had very bad experience. After checking with stores in Union City, CA, Hayward, CA and Fremont, CA, I was able to locate two units through one of your store, I was told the above was available at Livermore...

Lowe's / Countertop, stove top installation

Danielle R. on Feb 7, 2017
In November 2016 I began the process of picking out counter tops and appliances for my kitchen remodel . At first, they paired me with the in-house contractor (Jolynn). After paying $75 for her to come out and do measurements, they provided me with a quote for over $5400 several week...

Lowe's Companies, Inc / Maytag washer from lowe's

eric8502 on Feb 5, 2017
I bought my washer, the Maytag Bravos XL, on 06/16/2015. I went to my local Lowe's (Woodhaven, MI) and was told by the sales guy that it was the best one and we'd have no problem washing our king sized bedding. Towards the end of December 2016, just about 5 weeks ago, we had to replace a...

Lowe's / Ceiling tile order

Baby Huey on Jan 31, 2017
It is no other reason that I prefer doing business with an other home supplies store. This is the second order that has had problems in receipt. Ordered on line, Armstrong Grenoble ceiling tiles. The order paperwork stated on order and store pick up would be in four days. After four day...

Lowes / Appliances and extended warranty

toohrtz on Jan 25, 2017
After spending over $9, 000 on a new kitchen appliance package I am sad to report that the Lowes extended service plan is absolutely ridiculous. Buy your appliances and get an extended service plan at a store where they are actually going to FIX things and honor a replacement policy. 11...

Lowes / Louisville key / Product l g dishwasher made in korea. / customer service

Richard d Mclargin on Jan 5, 2017
I bought the LG a dishwasher, refridge, microwave and stove at lowes, the stove was damaged at delivery, the refridge was damaged three times at delivery and took months of arguing and calling, going into the store and calling customer service to get all replaced and taken care of in thi...

Lowe's Home, Improvement Southington Ct. / Samsung refrigerator

Linda Donais on Jan 4, 2017
December 19, 2016. Not very happy with Lowe's store in Southington, Ct, about our delivery of our new fridge. We were told by Ed Trusiewics, the sales specialist that the delivery guys would take care of everything, we wouldn't have to do anything. They would remove the old fridge and hook...

Lowe's / Door installation

jrich on Jan 2, 2017
I paid Lowe's to install a door for me. Everything seemed fine until I went to paint everything a few days later. Only half of the door had caulking on the inside. On the outside, the wood was very damaged and the caulking on the seams was split. There was a half inch gap between the wood...

Lowes / Snow blower would not start after repair

John Doty on Dec 10, 2016
Took snow blower in for Repair at Ft. Wayne Lowes. They had it for a month. When I turned it in changed spark plug. Replaced gas in tank. No spark. Drained gas out of carborator. Still would not start. Had a flat tire. Took it in. They wrote out service repair sheet. Supposed to of been...

Lowe's / Protection plan coverage

GlennG528 on Nov 30, 2016
Purchased a Bosch Dishwasher and 5 year extended Protection Plan that was installed by Lowe's July 2015. Called Lowe's for repair, door pops open mid cycle, October 2016. First contractor shows up October 27th, says parts must be ordered and will get back to me. Two calls later to...

Lowe's / Terrible service!

Monica on Nov 25, 2016
I was shopping at Lowe's and was planning to buy a lot of things and needed a rolling cart. That day there were a lot of people and all rolling carts were taken. I asked Lowe's employee what to do and he replied in a rudely manner. He said that since all carts were taken there was nothing...

Lowe's / Flooring

2750 on Nov 15, 2016
We purchased vinyl plank flooring from lowe's in sumter, sc on oct, 13, 2016. We was told it would be about a week before it came in and installers to come next day. Today is nov, 15, 2016 and we still have no flooring. I have called several times about this and i get no answers, they say...

Lowe's / Delivery date and broken promises

Crist Berry on Nov 14, 2016
Sat (11/12) I ordered a Bosch Dishwasher through Lowes. I was told on-line and over the phone that delivery was guaranteed for 11/28 and that I would be contacted today (11/14) by the install team to set up delivery. When I didn't hear, I called. I was told they could not set up delivery...

Lowe's Home Improvement / 3 pack gfci receptacles, 20 amp

Jim S Schultz on Nov 11, 2016
I recently purchased a 3 pack of GFCI receptacles, installed one of them in a private home in Beau Chene an upscale neighborhood in Mandeville Louisiana. Later I went to install one in my home and found it to be defective so I tried the last of the three and found it too was defective.(In...

Lowe's / Customer service

brsmith20 on Nov 6, 2016
11-16-2016 I went to the White Marsh, MD store to purchase a washing machine. The associates were very rude, unknowledgeable and didn't seem eager to make a sale. We were looking at the washing machines for about 20 minutes until someone came and approached us to see if we needed help...

Lowe's / Poor service at store 1653 elkin, north carolina

Dailey England on Nov 5, 2016
On the 10/29/2016 I went to the store at Elkin, North Carolina to buy vinyl Venetian Blinds "168424 csn 27-64". I needed three but they only had one of the items. I paid in advance for three blinds with the understanding the other two would be transferred from the Wilkesboro, North...

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