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Lowe's Home Improvement / Lowe's Home Centers Customer Service

670 Reviews

Lowe's Home Centers Inc.

P.O. Box 1111
North Wilkesboro
North Carolina
United States - 28656

Customer Support Phone Numbers

+1 800 445 6937(Customer Care)
15 22
+1 877 465 6937(Sales & Product Assistance)
1 5
+1 800 444 1408(Consumer, Commercial Business Accounts)
1 4
+1 800 890 5932(Technical Issues)
2 3
+1 866 232 7443(Commercial Accounts Receivable Accounts)
2 3
Mon8:00 AM - 10:00 PM
Tue8:00 AM - 10:00 PM
Wed8:00 AM - 10:00 PM
Thu8:00 AM - 10:00 PM
Fri8:00 AM - 10:00 PM
Sat8:00 AM - 10:00 PM
Sun8:00 AM - 9:00 PM
Plus

Lowe's Home Improvement / Lowe's Home Centers Complaints & Reviews

Lowes / Garage Doors

Ed
Ed Stover on Aug 20, 2018

Ordered garage doors from Lowes and they were delivered on July 30th . I was going to do self install, but decided to have them install. I called Lowes and they said they would have a company come out and measure . The company came on Aug 10th and measured. Lowes charged me 35.00 for thi...

Lowes / bathroom remodel seeping toilet

Wi
William Lee Hellums on Aug 19, 2018

had bathroom remodeled new tile floors toilet sink tub surround tub with tile new drywall floor leveled all new fixtures 2 years later complaing about hearing drip when flushed toilet no signs of leak around toilet called lowe s they said it was out of warranty but would have some contact...

Lowe's Home Improvement / Lowe's Home Centers / refusal to repair terrible installation of new roof

Al
AllenEly on Aug 16, 2018

We contracted with Lowe's Home Improvement to replace a roof on my deceased mother-in-law's house in Binghamton. We paid Lowe's for the work. They installed the wrong color shingles on the house. The work was terrible with numerous problems. We have tried since April 2018 to have Lowe'...

Lowe's / avoid lowe's installations

Df
dfreebo on Aug 15, 2018

Had new windows installed, then discovered they howl like banshees when the winds are high and from the northwest or west. After the clueless installer attempted to correct with sloppy caulking, an Atrium rep came by and installed "chimney stops, " which reduced, but did not eliminate, the...

Lowe's Home Improvement / Lowe's Home Centers / unethical behaviour

Pa
Paula Marie on Aug 13, 2018

This company racially profiles customers of color. From the moment I walked into this location I was followed. In aisle 5 was searching for grout cleaner. After a couple of minutes a Lowe's associate came into the aisle pretending to look for something. I left the location with two bottle...

Lowe's Home Improvement / Lowe's Home Centers / cooktop electric 30 inch with downdraft

Te
Testudo on Aug 11, 2018

I paid for a Cooktop electric 30 inch with downdraft from the 7500 Broken Branch Lane Manassas, VA 20109 store, 703 361-9101 on July 8 2018. I was told it would be installed before 24 July 2018 by the Lowe's appliance salesman, Coleman. On August 1, I called the Lowe's service and delivery...

Lowes / lack of employees/ new ceo incompetence

Ke
keith841 on Aug 11, 2018

In Eugene Oregon, the last few times I went to Lowes I cant find anyone working in the departments, accept for gardening, flooring, paint and cabinets. They are either with a customer or on the phone or not there. I always see other customers trying to find help, but no employees are to be...

Lowe's Home Improvement / store order

Ti
tinecman on Aug 10, 2018

I am so very aggravated so annoyed and very upset. I came to your Lowe's Home Improvement store at 285 SW Ln, Cape Coral, FL 33914 I ordered storm shutter panels and headers I already pickup the storm shutter panels. I am still waiting for headers that I ordered June 10, 2018, this order wa...

Lowe's Home Improvement / Lowe's Home Centers / Extended Appliance Warranty

Pg
pgags on Aug 3, 2018

I'm calling BS. I bought a complete house full of appliances, nearly $10K worth, from Lowes in December of 2014 and took delivery in January of 2015. I bought the 'Extended' warranty plan on all 4 appliances for 3 years. On the jacket of the warranty and on their website, in plain english...

Lowes / customer service

Sa
Sandy Fletcher on Aug 2, 2018

The last straw. Employees are extremely rude and unprofessional. Don't know any of the products and treat customers like they are a burden. My experience at the Everett WA Lowes has forced me to drive an extra 5 miles to my local Ace hardware. Employees swearing and complaining in the...

Lowes / denied non receipt returns under $10.00

Al
Allip5683 on Jul 17, 2018

My boyfriend and I do contracting work for my father and unfortunately for items that cost $10 or less the guys always throw away those receipts. We are responsible for purchasing, returning, and exchanging these items and we are no longer allowed. I would like to ask for our IDs to be...

Lowe's Home Improvement / Lowe's Home Centers / washing machine return and managers nasty attitude

Cr
craftwitch on Jul 12, 2018

On july 8 of 2018 my new washing machine a maytag 4.2 was delivered within one hour i ran a load of clothes and the machine sounded like the gears where trying to fit together and the other sounds where not normal i called the store in port orange the manager said he would have the...

Lowe's Home Improvement / Lowe's Home Centers / harbor breeze ceiling fan model #0087, ul model #52-gv

Su
Suzanne Childers on Jul 12, 2018

I had this ceiling fan/light installed about a year ago by Gault Electric, here in Melbourne, Florida, one of the best Electrical Companies in the area. Their technician installed 3 fans, a chandelier, and two lights for me that day, one of which was the ceiling fan model noted above. It...

Lowes / refrigerator

Ho
Honnee Bunnii Sandoval on Jul 9, 2018

I bought a refrigerator ordered from lowes because it was not in store they ordered it for me and told me it would take 3 to 10 days scheduled to arrive july 5 2018 to lowes and delivered july 6, 2018 but it never arrived i called because i have my kids on vacation and it was 125° i was transfered...

Lowes / credit card limit

Pe
Penny Murdock on Jul 7, 2018

We had purchased a washer & dryer at Lowe's we where told to use my credit to sign up for a CC within their company. Since I have never been late on a payment yet they each month lower my credit limit which then lowers my credit score. When I called corp & talked with Thomas he imformed me...

Lowes / door install

Ju
JudyLee on Jul 6, 2018

I ordered a door from Lowes back in February 2018. I had the preliminary measurement done and was waiting for the final. First they lost my order, put it in the computer under windows. Next they got the wrong door in, didn't bother to look at it until the day of installation, also didn't...

Lowes / bathroom sink

Mi
Mia Joa on Jul 1, 2018

I ordered a custom made marble sink from Lowes. I ordered it on May 15th 2018 at a cost of $528.87. I was told it would take 3 to 4weeks to be made. It finally arrived around June 28th which is over six weeks. I collected it yesterday and have tried today to fit it into one of the new...

Lowe's Home Improvement / Lowe's Home Centers / carpet and installation

Do
Don Buckley on Jun 28, 2018

I would like to say that my Lowe's experience has been a bad one I had ordered carpet for two rooms and when the installation date came they only showed up with one carpet installed it and it was the wrong carpet and told me I still had to wait another 4 days for the the other room to come...

Lowe's Home Improvement / Lowe's Home Centers / customer service/staff

Ad
Adeel Ajani on Jun 28, 2018

I walked into the store knowing what product I needed to buy (5x4 Ft resin Shed). I was having technical issues with my smartphone so I showed the customer service rep. what product I wanted and how I was having technical issues ordering it online. Since I had received $25.00 off coupon...

Lowes / Samsung / samsung french door refrigerator

Do
Doreen Munday on Jun 28, 2018

I will never ever buy anything that is made by samsung again! I purchased all my kitchen appliances (refrigerator, stove, microwave & dish washer) from lowes, but they are manufactured by samsung. After the 1st month I had to call for service on my ice maker... They put in a new one. I...