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Lowe's Home Improvement / Lowe's Home Centers Logo

Lowe's Home Improvement / Lowe's Home Centers Customer Care Service

Lowe's Home Centers Inc.

P.O. Box 1111
North Wilkesboro
North Carolina
United States - 28656

Customer Support Phone Numbers

+1 800 445 6937(Customer Care) 9 19
+1 877 465 6937(Sales & Product Assistance) 0 4
+1 800 444 1408(Consumer, Commercial Business Accounts) 0 2
+1 800 890 5932(Technical Issues) 0 2
+1 866 232 7443(Commercial Accounts Receivable Accounts) 1 1
Work days:
Mon8:00 AM - 10:00 PM
Tue8:00 AM - 10:00 PM
Wed8:00 AM - 10:00 PM
Thu8:00 AM - 10:00 PM
Fri8:00 AM - 10:00 PM
Sat8:00 AM - 10:00 PM
Sun8:00 AM - 9:00 PM

Lowe's Home Improvement / Lowe's Home Centers Complaints & Reviews

Lowes / age discrimination in their hiring practices

Nickatnyt on Sep 23, 2017
Lowes will not hire anyone over age 50 even if the applicant has years of customer service experience, or knows Lowes products like the back of their hand. Sure there are a few Lowes store employees over 50 but they have been there quite awhile already. Look at who works the floor there...

Lowe's / lowe's located in murfreesboro tennessee

Ollie Melton on Sep 20, 2017
It is the current practice to discount the veteran purchases it is the practice of this store to say thanks to the veteran when they show their veteran id then ring up the purchase and then say oh I can't do the discount now once the sale rung up. Today that costed us at least $12.00...

Lowe's Home Improvement / Lowe's Home Centers / delivery of 4 appliances. stove, refrigerator, microwave and dishwasher

Pat Mazurek on Sep 20, 2017
On August, 2, 2017 I ordered these 4 appliances online. When I called the following day to schedule delivery I was told the order was cancelled. I went back online and reordered the same products. Again they were cancelled. On August 4th, 2017 I drove to Lowes in Bradley, Il and placed the...

Lowes / troy built lawn tractor and the customer service

Vicky Wine on Sep 18, 2017
My husband and i bought a troy built lawn tractor on june 2, 2017. the transaction # is 10441610. the sales #is s2968re1 1998518. 3 yr epp ope $1000 - $1499.99 item #: 731595 $199.97. ho6307 130x79bt011 $1399.00 to horse 20 hp kohler 46-in. the invoice #85190. we explained what kind of...

Lowe's Home Improvement / Lowe's Home Centers / buying a washer and wd installation

irach17 on Sep 18, 2017
This complain for Lowe's, 750 Newhall Dr, San Jose, CA 95110 Back to July 2017, I bought five items, spent about 8K and expected at least some courtesy... First, the delivery was rescheduled many times. Second, they sold me a display item without saying anything and did lie up to the...

Lowes / credit card

dan nopson on Sep 15, 2017
They decided after 2 years to lower my credit amount by $ 1900 with no explanation and in turn screwed up my credit score due to the sudden drop. I have almost no balance and have been on time with my payments so there was no reason for the drop in credit and now that my limit is 200...

Lowe's Home Improvement / Lowe's Home Centers / extended service plan

Lisa_Lucky on Sep 13, 2017
First of all, I want to tell everyone not to shop at Lowe's for major appliances OR buy their extended service/protection plan. We purchased a Samsung French Door refrigerator/freezer from Lowe's as well as the extended protection plan. The handle which is used to open the freezer door...

Lowes / lowes customer service

Dotski on Sep 12, 2017
I special ordered 3 items from Lowes. Never again. The first item came damaged. The second item was shattered and the third item was lost "in transit". The shocker is I ordered the last item on line and it stated it was ready for pick-up. Nope. Not ready. They need to update their system to...

Lowes / lowes protection plan for a refrigerator

Finish Line on Sep 6, 2017
9-6-17 I am still currently waiting on my food spoilage decision from LPP. They have given me the run around for over a month. I have called and everytime I speak to someone it's the same song and dance. "We are so sorry. Our claims dept is so backed up right now. We will expedite your...

Lowe's Home Improvement / Lowe's Home Centers / refrigerator

Coylee on Sep 6, 2017
On August 4th, 2017 my wife and I ordered a GE French Door refrigerator from the Lowe's location in Waxhaw, NC which we paid for by credit card. We asked that the unit be delivered and installed no later than August 18th since we would be out of town for a week after that date. We were...

Lowe's Home Improvement / Lowe's Home Centers / delivery damages

Joetuk on Aug 31, 2017
I purchased A refrigerator in may that was to be delivered in 3 weeks. It ended up taken 5 weeks to be delivered. I had to keep calling the store for updates and was told excuses that employees called off on several occasions delaying the delivery. When they did finally show up at my house...

Lowes / purchase & install a standard dishwasher

Lynne M. Crisafi on Aug 30, 2017
I ordered a standard dishwasher from Lowes on Aug 7 and I was told at that time, I would be called on Aug 22 or 23 to schedule the install date. It is Aug 30 and I CANNOT find out the status of my dishwasher. I call the store in Mission Valley, CA and they constantly hang-up on me and/or...

Lowe's Home Improvement / Lowe's Home Centers / troy-bilt horse xp with 20 hp kohler courage engine

toledoyankee on Aug 26, 2017
My 72 year old (at the time) mother went to Lowe's in Corbin Ky to look at mowers. She told the salesman that her husband (my father) had passed away a few years before and she was looking for a mower that would last for years with little problems. He talked her into getting a Troy-Bilt...

Lowe's Home Improvement / Lowe's Home Centers / Pressure Washer

Lynette Mazyck on Aug 24, 2017
In April 2015, I bought a pressure washer from Loews along with the 3 year Protection Plan. I used the Pressure Washer twice since I bought it, once in 2015 after purchase and again, once in 2016 to Pressure Wash my house. When I attempted to wash my house in 2017, it would not turn on. I...

Lowes / Dishwasher(Bosch), Rebate Offer

LarryDC53 on Aug 23, 2017
I am attempting to collect a rebate due me and my wife from the purchase of a Bosch dishwasher. The purchase was made on 3-15-2017 on the phone with a very, very nice gentleman(salesman). I received ALL our paper work over the internet from the purchase. All except, for the very bottom of...

Lowes / hr

Chris Smith on Aug 16, 2017
At the end of July I was injured at work due to a store managers actions. I was out for almost 2 weeks then released for limited lifting. X rays showed a 2 inch separation in the shoulder. I am enrolled in nursing school and was forced to drop one of my classes due to the injury. This cost...

Lowe's Home Improvement / Lowe's Home Centers / kitchen cabinet design and purchase

SPenry on Aug 15, 2017
Almost 3 months ago this hellacious process started. The tear out and install should have taken a month at most. I have drawers that hit the handles of opposing drawers which prevents them from opening up all the way and I have TWO different styles of cabinets!! I paid for the expensive...

Lowe's Home Improvement / Lowe's Home Centers / Lazy employees

Mark Hantberg on Aug 14, 2017
Where else you can find the same terrible customer service with lazy and poor employees? I ordered an item with the next day picking up and came to take it away. I was said that my order hasn't arrived yet and I came early. I told him that it's urgent and I need my order today as it wa...

Lowes / hotpointdyer

susan charlette on Aug 14, 2017
I bought a new dyer in May stop working three weeks later only way it would work is hold it shut with your knee. They came to fix dyer on 8/7/2017 had to replace switch and fix the door. Glad I bought extened warranty just very mad cost me 407.95 for product should not have to get it fixed...

Lowe's Home Improvement / Lowe's Home Centers / defective swisher zero-turn mower

M. Arango on Aug 13, 2017
How would you feel if you went to your trusted home improvement store and experienced this: After extensive online research on zero turn riding mowers I go to Lowe's to buy what appears to be a well-made machine from Swisher, 66in 11-gauge cutting deck with 3 gator mulching blades, commercial...

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