Lowe's information: contacts, address, founders, CEO, services, and products
Lowe's was founded in Lucius Smith Lowe.
Lowe's was founded in March 25, 1921.
Lowe's competes in Retail industry.
To write a complaint about Lowe's and get an answer from the officials of Lowe's, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Lowe's can be filed via the specific Lowe's complaint section.
Frequently asked questions (FAQ) about Lowe's
Lowe's is an American chain of retail stores specializing in home improvements. It operates in the United States and Canada.
You can reach Lowe’s at +1 800 445 6937
Lowe’s is based at 1000 Lowes Boulevard Mooresville, NC 28117 USA
Lowe’s has multiple cards you can choose from: Lowe's Advantage Credit Card for personal use, Lowe's Business Advantage Card, Lowe's Commercial Account Card, and Lowe's Business Rewards Card from American Express for business use.
MyLowe’s card is a free card that allows you to track all your purchases online, receive reminders, keep an online inventory of your home, have an easier returns process, and more.
You can pay for in-store purchases at Lowe's with personal checks and business checks. You will have to provide your ID at checkout.
You will be notified when your order is ready. It can take between 2 to 24 hours depending on the items.
You can return items you are not satisfied with at any Lowe’s store within 90 days of purchase. Your item has to be in a new unused condition to qualify for exchange or refund. Also, remember to keep the receipt or any other proof of purchase.
Yes, you can purchase your items online and then pick them up at a store.
Lowe’s can ship items to all US addresses including Alaska, Hawaii, Puerto Rico, Guam, American Samoa, Palau, and the US Virgin Islands.
Yes, free shipping is available for U.S. orders of $45 or more.
You can track your order by using the tracking information you received in the confirmation email, by checking your order status online, or by calling Lowe’s at 1-800-445-6937
You can check if there is an option to cancel by going to your order details. Navigate to the “Delivery” section of the item you want to remove and choose “Cancel”.
If you do not have a valid receipt, Lowe’s may choose to issue an in-store credit. You will have to provide a valid picture ID (state driver's license, state ID card, or military ID).
A Lowe's Protection Plan extends on damage from dust, heat or humidity, mechanical or electrical failure, and normal wear and tear.
It is usually 1 year. Lowe's Protection Plan on the other hand covers your product for up to 5 years.
Lowe’s can offer installation by a third-party professional for dishwashers, microwaves, cooktops, wall ovens, slide-in ranges, drop-in ranges, gas ranges, gas dryers, range hoods, garbage disposals, and trash compactors.
You can pick a time slot for the installation at your local store or by phone at 1-877-GO-LOWES.
To get your rebates, you have to visit Lowes.com/Rebates and choose “Current Rebate Offers” to search for the necessary rebates.
Lowe’s ratings vary from poor to excellent across different platforms online. Customer issues range from poor quality of the products to poor customer service. Moreover, the company is rather unresponsive to the complaints on our platform. Keep this in mind if you decide to use their service.
Overview of Lowe's complaint handling
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