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Lowe's Customer Service Phone, Email, Contacts

Customer Service: Phone, Email, Contacts

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+1 (800) 445-6937
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1000 Lowes Boulevard
Mooresville, North Carolina 28117
United States

Lowe's phone numbers

+1 (800) 445-6937
+1 (800) 445-6937
Click up if you have successfully reached Lowe's by calling +1 (800) 445-6937 phone number 0 0 users reported that they have successfully reached Lowe's by calling +1 (800) 445-6937 phone number Click up if you have UNsuccessfully reached Lowe's by calling +1 (800) 445-6937 phone number 0 0 users reported that they have UNsuccessfully reached Lowe's by calling +1 (800) 445-6937 phone number
Customer Care
+1 (877) 465-6937
+1 (877) 465-6937
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Lowe's address

1000 Lowes Boulevard
Mooresville, NC 28117, USA

Lowe's working hours

Mon 8:00 am - 10:00 pm Tue 8:00 am - 10:00 pm Wed 8:00 am - 10:00 pm Thu 8:00 am - 10:00 pm Fri 8:00 am - 10:00 pm Sat 8:00 am - 10:00 pm Sun 8:00 am - 9:00 pm

Lowe's Category

Lowe's is related to the Appliances category.

Lowe's information: contacts, address, founders, CEO, services, and products

Lowe's is a multinational company founded on March 25, 1921 by Lucius Smith Lowe with its headquarters located at Mooresville, North Carolina, US and key people behind it being Marvin R. Ellison (CEO). Lowe's currently employs approximately 300,000 people. Lowe's deals in the Retail industry and offers products such as Home appliances, tools, hardware, builders hardware, lumber, building materials, paint, plumbing, flooring, garden supplies, plants, housewares According to the latest report, Lowe's has generated US$72.148 billion (2020) and net income being US$4.281 billion (2020)
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Who is the founders of Lowe's?

Lowe's was founded in Lucius Smith Lowe.

When was Lowe's founded?

Lowe's was founded in March 25, 1921.

What industry does Lowe's compete in?

Lowe's competes in Retail industry.

How to write a complaint about Lowe's?

To write a complaint about Lowe's and get an answer from the officials of Lowe's,'s objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Lowe's can be filed via the specific Lowe's complaint section.

Frequently asked questions (FAQ) about Lowe's

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What does Lowe’s do?

Lowe's is an American chain of retail stores specializing in home improvements. It operates in the United States and Canada.

How to contact Lowe’s?

You can reach Lowe’s at +1 800 445 6937

Where is Lowe’s located?

Lowe’s is based at 1000 Lowes Boulevard Mooresville, NC 28117 USA

What are Lowe’s credit cards?

Lowe’s has multiple cards you can choose from: Lowe's Advantage Credit Card for personal use, Lowe's Business Advantage Card, Lowe's Commercial Account Card, and Lowe's Business Rewards Card from American Express for business use.

What is MyLowe’s card?

MyLowe’s card is a free card that allows you to track all your purchases online, receive reminders, keep an online inventory of your home, have an easier returns process, and more.

What check types are accepted at Lowe’s?

You can pay for in-store purchases at Lowe's with personal checks and business checks. You will have to provide your ID at checkout.

How long does it take for Lowe’s in-store pickup?

You will be notified when your order is ready. It can take between 2 to 24 hours depending on the items.

How do I return items at Lowe’s?

You can return items you are not satisfied with at any Lowe’s store within 90 days of purchase. Your item has to be in a new unused condition to qualify for exchange or refund. Also, remember to keep the receipt or any other proof of purchase.

Can I order from Lowe’s online?

Yes, you can purchase your items online and then pick them up at a store.

Does Lowe’s ship to home?

Lowe’s can ship items to all US addresses including Alaska, Hawaii, Puerto Rico, Guam, American Samoa, Palau, and the US Virgin Islands.

Does Lowe’s have free delivery?

Yes, free shipping is available for U.S. orders of $45 or more.

Can I track my order at Lowe’s?

You can track your order by using the tracking information you received in the confirmation email, by checking your order status online, or by calling Lowe’s at 1-800-445-6937

Can I cancel a Lowe’s appliance order?

You can check if there is an option to cancel by going to your order details. Navigate to the “Delivery” section of the item you want to remove and choose “Cancel”.


Can I exchange items at Lowe’s without a receipt?

If you do not have a valid receipt, Lowe’s may choose to issue an in-store credit. You will have to provide a valid picture ID (state driver's license, state ID card, or military ID).

What does Lowe's appliance warranty cover?

A Lowe's Protection Plan extends on damage from dust, heat or humidity, mechanical or electrical failure, and normal wear and tear.

How long is Lowe’s warranty?

It is usually 1 year. Lowe's Protection Plan on the other hand covers your product for up to 5 years.

What can Lowe’s install?

Lowe’s can offer installation by a third-party professional for dishwashers, microwaves, cooktops, wall ovens, slide-in ranges, drop-in ranges, gas ranges, gas dryers, range hoods, garbage disposals, and trash compactors.

How to order installation at Lowe’s?

You can pick a time slot for the installation at your local store or by phone at 1-877-GO-LOWES.

How do I get my Lowe’s rebate?

To get your rebates, you have to visit and choose “Current Rebate Offers” to search for the necessary rebates.


Is Lowe’s legit?

Lowe’s ratings vary from poor to excellent across different platforms online. Customer issues range from poor quality of the products to poor customer service. Moreover, the company is rather unresponsive to the complaints on our platform. Keep this in mind if you decide to use their service.

Holistic Rating Overview

6709 reviews

Overview of Lowe's complaint handling

2198 Lowe's reviews first appeared on Complaints Board on Aug 31, 2006. The latest review Garden shop was posted on Feb 27, 2024. The latest complaint Don't Buy Craftmen Lawnmowers was resolved on Oct 10, 2023. Lowe's has an average consumer rating of 1 stars from 2198 reviews. Lowe's has resolved 243 complaints.

Is associated with Lowe's? is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Lowe's Customer Service. Initial Lowe's complaints should be directed to their team directly. You can find contact details for Lowe's above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

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