Eureka Forbes’s earns a 1.9-star rating from 6 reviews and 183 complaints, showing that the majority of customers are dissatisfied with water purifiers and vacuum cleaners.
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Eureka Forbes - AMC plan of Eureka Forbes Aquaguard
Friends I have purchased AMC plan for complete filter change on 29 May 25 and paid amount of Rs 4654 today is 04 July 25 after completion of more than one month Eureka Forbes Aquaguard not provided me said product even not single person from Eureka Forbes Aquaguard have contacted me kindly be careful never purchased Eureka Forbes Aquaguard any product and AMC plan it is totally fraud
Read full review of Eureka Forbes and 1 commentEureka Forbes - Extremely poor customer service
I have been using a Aquaguard RO+UV+UF water purifying machine for over eight years. For the last several months its output TDS level was fluctuating heavily. In late February a technician diagnosed that the TDS adjuster was defective and assured me that it would be replaced soon. After that I was in Kolkata for nearly two months and repeatedly reminded the...
Read full review of Eureka ForbesEureka Forbes - Pathetic amc service
Unfortunately, I purchased AQUAGUARD ROYALE UV+UF+SS with S/N:[protected], Customer ID: [protected], Component ID :CA-0223-[protected] & I took Gold AMC-SRYUAS20GC12 AG ROYAL UV+UF+SS-12 MTHS GOLD AMC. I requested a service on Jan 31 as red-light is blinking. Till now no body attended or called regarding the service. Thrice I called the toll-free number...
Read full review of Eureka Forbes and 1 commentEureka Forbes - Worst products and service
I had order water purify order id: dnc1k8cv69258312 from eureka forbes official website and when technician came to installed, he said the item is defective and not work you need to replace the item. I raised replacement and from 4 days I am e=waiting for eureka forbes executive to call and arrange pick up and send new item but there is no response from them. We are waiting from 5 days to get it resolved.
Read full review of Eureka Forbes and 1 commentEureka Forbes - Pathetic customercare@eurekaforbes
I lodged a complaint regarding AMC for my Aquagaurd to customercare@eurekaforbes.com.To my surprise I used to get a mail daily from different so-called customer reps mentioning '' Greetings and thank you for contacting Eureka Forbes customer support. We regret the inconvenience caused to you. We appreciate your patience & association with Eureka Forbes. We...
Read full review of Eureka Forbes and 1 commentEureka Forbes - Disappointing customer service and product quality
After reading through various reviews, it's disheartening to see the consistent negative experiences shared by customers of Eureka Forbes. The common themes of unprofessional behavior, poor customer service, and unreliable products paint a concerning picture. From delays in installation to issues with product functionality, it's clear that many customer...
Read full review of Eureka ForbesEureka Forbes Complaints 183
AMC refund which was paid on 27th April 2025 complaint no: CM-[protected]
Raised Complaint no: CM-[protected] I have the product AQUASURE MAIMA + RO+UF+ME. I bought AMC for this product on 27th April 2025 though Eureka Forbes App (Rs.3499 through phone pe) and raise a service request for filter change on same day. On 1st may your technician V HEMADASU (Cell: 8919469412) attended and he told that "the motor was damaged and the...
![Eureka Forbes - AMC refund which was paid on 27th April 2025 complaint no: CM-[protected] - Photo 1](/images/complaint/full/1991100/1747060893735834542.jpg "Eureka Forbes - AMC refund which was paid on 27th April 2025 complaint no: CM-[protected] - Photo 1")
![Eureka Forbes - AMC refund which was paid on 27th April 2025 complaint no: CM-[protected] - Photo 2](/images/complaint/full/1991100/1747060893450397665.jpg "Eureka Forbes - AMC refund which was paid on 27th April 2025 complaint no: CM-[protected] - Photo 2")
Service
I have purchase your AMC service and Credited Rs 4654 on 19/04/2025 at 9 AM for your GOLD AMC plan for RO. Message from Eureka Forbs
RO
We have registered a reminder against your open Service Request number CM-[protected]. Your follow-up reminder number is Task No-9586491-2025-24-04.
Called more than 100 times since 19/04/2025 adn made several mail including the grieveance officer. Issue not resolved yet
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I have tired to make number of calls and followup. All the times, they say same story. I think this a fake company. Pl. make necesary action
Installation
I had bought an aqua guard water purifier (delight NXT) from eureka forbes online last month and also requested the installation with reference numbers 36220 and 36221 but nobody has come to install it. My customer ID is [protected].
Desired outcome: Install the product
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Is Eureka Forbes Legit?
Eureka Forbes earns a trustworthiness rating of 94%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Eureka Forbes. The company provides a physical address, 5 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Eurekaforbes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Eurekaforbes.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Eureka Forbes and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Despite a high level of trust, our investigation found issues with Eureka Forbes's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 23% of 6 complaints were resolved.
- We conducted a search on social media and found several negative reviews related to Eureka Forbes. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
- The use of a free email address for contact on eurekaforbes.com may be a red flag indicating potentially unreliable or fraudulent activity.
Urgent complaint regarding pending amc service request
Dear Eureka Forbes Customer Support Team, I am writing to formally raise a complaint regarding the delay in our Annual Maintenance Contract (AMC) service. We booked our AMC on 21st January 2025, and despite repeated follow-ups, the service has not yet been provided. As of today, 11th March 2025, it has been nearly two months with no resolution. We are...
Read full review of Eureka ForbesSurefast vacuum cleaner refund
ORDER ID; #IBT1K92A39887464 Reg mob no: [protected] mail id ; [protected]@gmail.com My alternate mobile number : [protected] Service case id: CM-270225-[protected] courier partner: (delhivery ,AWB NO: [protected] ) I cancelled the order on 10th February via both call and email, and I did not receive the product. The shipment was returned to the Eureka...
Aquaguard aura water purifier
I have an Gold AMC with Eureka Forbes valid till 22nd December 2026. I booked for service of my AQUAGUARD AURA RO+UV+UF+MTDS (COMPONENT ID: 45436607) on 2nd January 2025. Despite several emails to customercare@eurekaforbes,com (on 3rd Jan, 12th Jan , 14th Jan 16th Jan & 17th Jan 2025) the only response I get is the apology from Eureka Forbes and...
Read full review of Eureka ForbesAMC of water purifier of Eureka Forbes
Purchased Eureka Forbes Water Purifier in the month of October 2023. Company suggested for renewal of AMC. This was done and amount of Rs.5532/- was paid in October 2024. AMC Order NO SO-[protected]. There is no feedback from the Company, even after 3 months. Company’s local representative suggested to download Eureka Forbes APP. APP downloaded for AMC...
Read full review of Eureka ForbesLVAC Voice Pro
Purchased LVAC Voice Pro from Eureka Forbes in the month of Apri, 2024 and day one facing problem with the working of the machine. Finally asked for replacement in the month of October, 2024 of the machine due to frequent breakdown and raised the complaint through app as well as customer care mail and telephone. It's more than 3 months there is no attempt...
Water Purifier
Complaint No.: CM-171224-[protected], CM-061224-[protected], CM-251124-[protected]
Product not working since two months.
Wrong product displayed in my account.
I booked for AMC on the wrong product by paying Rs.2,804.00
Since one month requesting for refund. But refund initiated last week erroneously only for Rs.1,804.00
For the balance Rs.1,000 I have called multiple times and emailed multiple times.
Till date refund of balance is not done. The main point here is that Eureka Forbes is least bothered about customer complaints.
For small matters you make us spend lot of time and money.
Eureka Forbes supplied wrong product, pathetic customer service, insisted customer to buy product that Eureka Forbes has instead of the choice of product selected by the customer and no response for refund till date.
Don't you think this is purely harassment?
Claimed loss: Full machine value
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Installation of Aquaguard RO water filter
[protected] I recently relocated from Thiruvanmiyur to Maraimalai nagar and have been requesting EFL to reinstall my Aquaguard Delight NXT RO+UV+UF at my new premises for the past one week. I am only moving from pillar to post and no technician has visited my premises so far. Your customercare is sending routine emails about action within 24hours. Today...
Read full review of Eureka Forbes and 1 commentMy database is not updated in your system, especially after I purchased a new water filter and junked the old one
In last quarter of (Oct to Dec) 2022, I purchased Dr.Acquaguard Classic + . This was in exchange of old model NOVA . The new model is not showing up in my customer login. My mobile No is [protected] and name Avinash Waran. Consequently, I was forced to take AMC for NOVA Model as this was the only model showing up in my login for availing AMC.
I was told by the serviceman that the existing AMC is not valid against Classic + model. Request you to update your database and shift the current AMC (which is valid from [protected] to [protected]) of Rs 4715 to Classic + model
My customer code is [protected]
Claimed loss: Not ascertained
Desired outcome: Either refund Rs 4715 , so that I can book a new AMC for Classic + model. Or shift existing AMC from NOVA model to Classic + model
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Non delivery / non refund of Aquaguard ordered online
Dear Sirs, My son Abhiskek R Srinivasan,placed an order for delivery of Aquaguard Glory, online, on 13.11.2024 and paid the amount in full. Order No. #IT1K8BD67492266 REGISTERED Mobile No. [protected] The delivery date mentioned was 18.11,2024. Unfortunately it is not delivered till this time. Material to be delivered to My address, at Chennai Since it wa...
Read full review of Eureka ForbesInstallation of water softener
t was most disappointing to see the performance of Eureka Forbes. I ordered for water softener in New Chandigarh. One Mr. Narendra Sharma (phone [protected]) (very eagerly took the order, and I paid the entire amount. A copy of the order is enclosed. The technician on behalf of Eureka Forbes, one Mr. Alam, (([protected]) was nominated; he turns up after five...
Aquaguard
I am writing to express my frustration and concern regarding the ongoing issues with my water filter product, which I have been following up on for the past 3-4 months. Despite numerous complaints and requests for a replacement, the situation remains unresolved.Everyday it has been a task to call and take followup,t here are days when the calls are not even...
Installation pending for eureka garud water purifier purchased 3 days ago #order #ZNG1K8A177830466
I am writing to express my dissatisfaction with the service I have received regarding the installation of the Eureka Garud Water Purifier, which I purchased three days ago. Despite the assurance of prompt installation, no technician has visited my premises to complete the installation. This delay is unacceptable and has caused significant inconvenience. I...
Read full review of Eureka Forbes and 1 commentComplaint regarding unsatisfactory service
Dear, I received this message from Eureka Dear Customer, Your complaint number is WO-260724-[protected]. Our technician will visit within the next 24 working hours to attend to your service request. - Eureka Forbes Clarification Required on Service and Contract Issues We have received the message from your service centre, but we cannot accept it as we never...
Read full review of Eureka Forbes and 1 commentWorst service and products
Don't just cheat people with this fake ads and promises Pls provide proper support and teach your people how to handle customer support. Pls don't buy their robot vac and they will just come and sell in a day but for service they will not even respond you and just cheated and wasted our money. They will just tell reason like mobile number not registered...
Read full review of Eureka Forbes and 1 commentAqua guard - ro filter - customer number 6004081625
We have bought an aquaguard after doing so much market research and believing in the brand, but we have been disappointed heavily. Purchased an aquaguard nova water filter which is giving trouble every week. 1st complaint raised on 06th may and technician visited and he changed some component in machine and went.. Machine worked only till 19th may. 2nd...
Water purifier
I've requested for the filter to be changed from Aquaguard.
On the same day I purchased AMC for Rs.1700 but still they haven't sent any technician to me.
First call made - 6th Feb
AMC purchased - 6th Feb
Complaint number - CM-060224-[protected]
Claimed loss: Daily Rs.100 minimum
Desired outcome: Get the filer replaced
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Water purifier
Hello,
I have an aquaguard water purifier. I got a call from aquaguard water purifier and i bought an AMC for 3 years. I had requested for a service on 2nd january. The technician did not come for service nor did he bother to call and inform us that he is not coming. When we called him and enquired about it he is informing us that they don't have the spares needed to do the service. Their tone is also rude. I want this issue resolved or i want me AMC money refunded. Please have someone contact me as soon as possible.
Thank you,
Senthil
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About Eureka Forbes
Overview of Eureka Forbes complaint handling
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Eureka Forbes Contacts
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Eureka Forbes phone numbers+1 (860) 266-1177+1 (860) 266-1177Click up if you have successfully reached Eureka Forbes by calling +1 (860) 266-1177 phone number 2 2 users reported that they have successfully reached Eureka Forbes by calling +1 (860) 266-1177 phone number Click down if you have unsuccessfully reached Eureka Forbes by calling +1 (860) 266-1177 phone number 0 0 users reported that they have UNsuccessfully reached Eureka Forbes by calling +1 (860) 266-1177 phone number100%Confidence scoreCustomer Service+91 703 988 3333+91 703 988 3333Click up if you have successfully reached Eureka Forbes by calling +91 703 988 3333 phone number 2 2 users reported that they have successfully reached Eureka Forbes by calling +91 703 988 3333 phone number Click down if you have unsuccessfully reached Eureka Forbes by calling +91 703 988 3333 phone number 5 5 users reported that they have UNsuccessfully reached Eureka Forbes by calling +91 703 988 3333 phone numberCustomer Service+91 804 663 6363+91 804 663 6363Click up if you have successfully reached Eureka Forbes by calling +91 804 663 6363 phone number 2 2 users reported that they have successfully reached Eureka Forbes by calling +91 804 663 6363 phone number Click down if you have unsuccessfully reached Eureka Forbes by calling +91 804 663 6363 phone number 0 0 users reported that they have UNsuccessfully reached Eureka Forbes by calling +91 804 663 6363 phone number100%Confidence scoreOnline Sales+91 224 882 1700+91 224 882 1700Click up if you have successfully reached Eureka Forbes by calling +91 224 882 1700 phone number 0 0 users reported that they have successfully reached Eureka Forbes by calling +91 224 882 1700 phone number Click down if you have unsuccessfully reached Eureka Forbes by calling +91 224 882 1700 phone number 0 0 users reported that they have UNsuccessfully reached Eureka Forbes by calling +91 224 882 1700 phone numberHead Office+91 1860 266 1177+91 1860 266 1177Click up if you have successfully reached Eureka Forbes by calling +91 1860 266 1177 phone number 0 0 users reported that they have successfully reached Eureka Forbes by calling +91 1860 266 1177 phone number Click down if you have unsuccessfully reached Eureka Forbes by calling +91 1860 266 1177 phone number 0 0 users reported that they have UNsuccessfully reached Eureka Forbes by calling +91 1860 266 1177 phone number
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Eureka Forbes emailsonlineshopping@eurekaforbes.com100%Confidence score: 100%Supportcustomercare@eurekaforbes.com93%Confidence score: 93%supportdeepa.customercare@eurekaforbes.com92%Confidence score: 92%supportinfo@eurekaforbes.com90%Confidence score: 90%support
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Eureka Forbes addressB1/B2, 701, 7th Floor, Marathon Innova Marathon NextGen, Off Ganpatrao Kadam Marg Lower Parel, Mumbai, 500028, India
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