Eureka Forbes Customer Care Service


Eureka Forbes Ltd

B1/B2, 701, 7th Floor, Marathon Innova Marathon NextGen, Off Ganpatrao Kadam Marg Lower Parel
India - 500028

Customer Support Phone Numbers

1860 266 1177(Customer Service) 4 0
+91 804 663 6363(Online Sales) 2 0
+91 22 3044 9700(Head Office) 3 1
Mon8:00 AM - 8:00 PM
Tue8:00 AM - 8:00 PM
Wed8:00 AM - 8:00 PM
Thu8:00 AM - 8:00 PM
Fri8:00 AM - 8:00 PM
Sat8:00 AM - 8:00 PM
Sun8:00 AM - 8:00 PM

Eureka Forbes Complaints & Reviews

Eureka Forbes / ro water filter machine

Jul 27, 2019

I have been a customer from Jan 2017 as per contract and AMC they are supposed to.come for servicing every 2 months, which they never do.unless u call. Also the water taste changes many times as well as the water stops.coming. they ask.for extra money for.repairong saying it'...

Eureka Forbes / water purifiers

Jul 12, 2019

Fraud company, not real and no office to trace in Sharjah. Only mobile numbers and bunch of Pakistani guys only. lady calls from Sharjah and misbehaves if any complaint or wants to talk any senior. Every time makes a service contract, takes money and again ask money to change the filter...

Eureka Forbes / aquaguard superb

Oct 20, 2018

I want to bring up my worst ever consumer experience with EurekaForbes aquaguard here. They are completely insensitive to your concerns. I have called customer care like 10 times and still I don't see any solution coming up. Details: Product Name: Aquaguard Superb IR: [protected] I have...

Eureka India / water purifier innova

Oct 15, 2018

Eureka India have "customer don't care" numbers because EF india ops simply doesn't cares. they just give you false assurances, fake escalations and fraudulant local service providers apart from highly irresponsible. All they care is how to trick you signing AMCs. Had been...

Eureka Forbes / dr. aquaguard classic+ with booster pump

Mar 24, 2018

I made online purchase of Dr. Aquaguard Classic+ with Booster Pump on 7th Jan'2018 from Eureka Forbes Website. Within one month the purifier started giving issues. It stopped intermittently within few seconds after switching it ON. I call customer service to log my request. Technician...

Eureka Forbes / water purifier

Jan 22, 2018

We installed a unit of Forbes Intelligent Water Purification System [e-boiling+) in 2012. Upon replacing the Filter Cartridges, one of the cartridge cap was supplied without the O-Ring and now there is water leakage upon fixing the cap which is causing water overflow in the unit and on the...

Eureka Forbes / eureka forbes amc is a scam

Oct 03, 2017

We have purchased two years AMC plan for our Magna RO + UV and spent more than nine thousand rupees. Now for more than one week machine is not working and after repeated calls and escalation no one is doing anything. This is disgusting and ridiculous that after spending so much money my...

Eureka Forbes Ltd / pan card not received

Aug 30, 2017

My PAN card has been dispatched by post on 03/05/2017.But till date i.e. 30/08/2017 I have not received my PAN Card. Requesting the NSDL to re-despatch the PAN CArd and oblige. My acknowledgement receipt no. issued by NSDL is [protected] dated 12/05/1995. My fathers name is Ravinder...

Eureka Forbes Ltd / aquaguard

Jul 21, 2017

I have purchased any aquagard from eureka Forbes. Its the worst company I have ever seen. Firstly they didn't started ecs for 6 months then when they started deducting amount, I don't get any intimation for the same because of which one of mine installment got bounce. Then 1 person gaurav...

Eureka Forbes / spare parts received with machine taken away to get compulsory service after warranty

Jun 25, 2017

We have purchase machine from Eureka Forbes in Sharjah. Details are below : Head Office Sharjah Tel: +[protected], +[protected], Fax: +[protected] For Demo Call: [protected] / [protected] For Service WhatsApp: [protected] Office 14, Tiger Building, Al Mussalah, P.O. Box: 49575, Sharjah...

Eureka Forbes Ltd / water purifier

May 05, 2017

At the onset of summers, the dear filter stops working. This is the filter which has been serviced three months back and is under AMC. Complaint lodged on April 29 and we get a response after two days and told that some Karthik ([protected]) is supposed to come to service the filter. No one...

Eureka Forbes Ltd / complaint against eureka forbes, ref no. [protected] dt 05/04/2017

Apr 21, 2017

I write through this medium to highlight the plight, a common man subjected to erroneous service rendered by M/s Eureka Forbes Ltd. I would like to put it on record and imply; that a company of repute would conduct in a tardy manner and harass a gullible customer, victim to the...

Eureka Forbes / UAE

Jan 08, 2017

There is this company in Sharjah with the same name run by Pakistanis but has nothing to do with the real Forbes company nor their Indian Partner Eureka Forbes. Never be cheated, they would say this is a US company with operations in several other counties but all that is LIEs. If the...

Eureka Forbes Limited / Water Purifier

Jan 29, 2016

My Water Purifier Enhance UV+ is not working properly since I purchased it. The company does not bother to send its Technicians in time. More than four days have passed after lodging the complaint with their customer care division online. Spare parts are not available in stock eg. Lens which regulates water purification.

Eureka Forbes Trendy Steel Vacuum Cleaner / Worst post sales service

Jun 13, 2015

I purchased this model 15 months back. From the day 1 faced two problems as bellow- 1. The Floor-cum-carpet brush: while cleaning floor, the lever (which is set to 'Brush' face) automatically releases (unlocks) and moves from 'Brush' to 'Smooth' face. 2. The Cord Winder...

Aquaguard - Eureka Forbes / Poor Service and cheating

May 15, 2015

Well this comes as a last resort from a distressed customer who has been ignored and harassed by Eureka Forbes after sales service despite paying highly for these services. I own a Sensa plus model(RO+UV)(Paid 20000Rs for the unit) that is just 2.5 Year old and I reside in Bangalore (where the...

Eureka Forbes Aquaguard Enhance Ro Uv / Rip off with AMC charges

Dec 06, 2014

I bought EurekaForbes Enhance RO-UV in 2013 December for 16, 800INR. Today the service person visited for AMC payment and to my surprise it is 4600INR for 1 year which is total rip off. While purchasing sales people never mentioned this high AMC, I was told a nominal amount will be charged. Even...

Eureka Forbes Acqua Water Purifier / Original bill not given for purchase

Aug 09, 2014

I bought an Acquaguard water purifier from your Franchisee M/s Acqua Royal Ag., Ashok Nagar, Chennai on 15.6.2014. The payment of Rs.14000 was made through credit card. I was assured that the original bill would be sent within a month. Till date I have not received it. I have been...

Eureka Forbes / Aquaguard / Wrong information given when buying

Aug 06, 2014

I requested a demo for Aquaguard Water purifier on 28th July 2014 through the Aquaguard website. Within 10 min of the request I got a call from their so called Sales specialist Mr. Vishal. He came to our house at 8:00 pm. He tested the water for pressure and TDS and suggested that we go...

Eureka Forbes / Pathetic Customer Service and most important Rude Branch Manager.

Apr 13, 2014

Hi, Since when I transferred to Mumbai facing lot of problem with Eureka Forbes service and this time its height making customer feels like they have done some mistake getting transferred to Mumbai. Pathetic Customer Service and most important Rude Branch Manager. On, 12th Apr, 2014 I gave a...

Eureka Forbes / Cheating and no service

Apr 06, 2013

I bought AG compact water filter cum purifier directly from their sales office through their sales person 9062367 Mr Rahul Patel. He bought /Exchanged with old machine and promised to make payment shortly. The Invoice No is [protected] and my customer ID No is [protected]. Inspite of number of...

Eureka Forbes / BAD SERVICE

Mar 04, 2013

very bad service from eureka forbes, , , , , , first of ol 3rice i had mailed the authority 2 have a demo of wet and dry @ ma home... after waitg a service executive wu even donno engish or my language malayalam cold ... so @ of no use... then after 10 cols 2 main office a service exectv...

Eureka Forbes / Vacuum Cleaner not working

Feb 28, 2013

I have register a complaint of my Vacuum cleaner on 28/01/2013, but the Eureka Forbes authorized service technicians not attend and correct the problem till this time, the service technician is an irresponsible person, whos name is Mr Rejith, Service Center located in Mongam, Malappuram District, Kerala State, Indian. Their performance is very bad.

Eureka Forbes(Aquaguard) / Fraud company and hopeless customer service

Feb 10, 2013

Hi this is deepak from belgaum karnataka i have to raise complaint against eureka forbes because i dont expect such a gesture from a big company like that. The complaint is that i have bought their water purifying product named aquasure crystal but let me tell you first that this product i...

Eureka Forbes Aquaguard / selling of used and old products


This is to inform you that I have bought a Eureka Forbes Aquaguard Neo model on 01/05/2011 with a iron remover. After a year when people came for servicing they only informed that the iron remover was fake and used, it has no logo of Eureka forbes on it.. we informed the service center about...

Eureka Forbes/aquaguard / Ignoring Service Request


I have a Aquaguard water purifier. It has some leakage problem for which I placed a service request with Eureka forbes long back. Nothing happened. I followed up multiple time. Still nothing happened. Everytime they will commit that it will be attended within 24 hours. Still I am waiting...

EMS (Eureka Managed Services) Professional Services / Kari Christiansen


We did several medium sized projects for this company. They were always slow to pay and tended to pay in partials and we would have to pester them for payment. After a larger project for the University of Texas and some smaller ones for Sheplers in a short time they simply stopped...

M/s. Eureka Forbes, Royal Water Purifier / Non adhering of complaint or providing service


NON-AD-HEARING/ATTENDING CUSTOMER COMPLAINT SMT. AMBICA SHARMA, ALLAHABAD AMC CONTRACT RECEIPT No. 10, ENVOICE-CUM-RECEIPT No. [protected] DATED 21.08.2011 I am registered customer of Eureka Forbes since last 15 years using water purifier model Royal with attachment of water softener. There...

Eureka Forbes Limited / Non attendence in person


Salesman Mr.Anuj Patel Code No.9049511 of the company promised to buy-back the old vaccum cleaner and sold the new one for Rs.8490/- Collected Cheque in favour of the company and did not call after delivery of the new vaccum cleaner. Neither he left his mobile no. to be able to contact...

Eureka Forbes Aqua Guard / very very bad service


I purchased a brand new waterfillter from aquaguard with adv.payment on 25 apr.2012.fillter is not working properly all our family got throught infection.i made complain so many time and so many department of company but still after 1 month no proper response. Water is our daily req.ment and this kind of service is very hopeless..

Eureka Forbes/aquaguard Infiniti / Cheat booking of Aquaguard Infiniti


Dear sir this is complaint regarding booking of Eureka Forbes/Aqua-guard Infiniti in trad fair at new Delhi I booked a Aqua-guard Infiniti water purifier offer rate is 7500 got receipt no.-289 Address- 252A, Sant Nagar, East of Kailash, New Delhi- 110065, tel no.-[protected] Dated-22/11/2011...

Eureka Forbes Aquaguard Royale Water Filter / Poor service


The Water filter is not working since 2 months. The purified water is not coming. When we lodged a complaint two months back, the Technician came and seen the water filter. He told that Water Filter candle has to be replaced and presently they are out of stock and informed us as and when...

Eureka Forbes / Excess AMC charge


Dear Sir, I am a old customer for last 10 years, I am using your Classic model Ag cc.I renew AMC in Evry 2 yrs gap.Your inrease of renewal amont in each time is within Rs 100 .But this time you have increased it to about 500 which is very very high side.Why increase five fold ?Are you...

Eureka Forbes Enhance Ro / Terrible product


Here is an amazing story, we were one of the unfortunate couple who decided to buy an Aquaguard total enhance RO. Receipt no 392 and 006838 Day one 6th April 2012 the demo guy turned up at our house and explained on how the RO works (Which we already knew) when we say demo dont we need to...



I have purchase one water purifier from the eureka forbes wide bill no [protected] dt 31.5.2011 customer ID [protected] this machine I have purchase for the the using the pure water for me & my family . the machine supply by the company the copper tubes supply the water is damage and...

Eureka Forbes Limited, Vidyanager, Hubli-580021 / SERVICE CONTRACT


We had a service contract with EUREKA FORBES LIMITED, OLD INCOMETAX BUILDING ROAD, VIDYANAGER, HUBLI-580 021 for our water purifier of model AG NEW I - NOVA CS for the period from 03.03.2010 to 03.03.2012 after paying Rs. 2050.00 on 03.03.2010 when we were staying at Karwar, Karnataka. It...

Eureka Forbes Vaccum Cleaner / want a corner cleaning attatchment


Sir I have booked complain to get corner attachment of my vaccum cleaner 4 months back but the result is null.No one is concerned about it . After repeated phone calls the person on receiving end told me to collect the attachment from the local office personly but on contacting the local...

Eureka Forbes Aquaguard Enhance Ro / Leakage of brand new unit


Eureka forbes is supposed to be 'FRIEND FOR LIFE '' but the service rendered by your company is hopless. We have face simillar situation on two diffrent appliances (Vaccume Cleaner / Aqua Guard i nova), Now third time too the service rendered by your sales person (Mr...

Eureka Forbes/euroclean Xforce Vacuum Cleaner / till date not received the product despite paid advance for it


I booked euroclean Xforce vacuum cleaner from the sales executive of EUREKA FORBES some 20 days back from international trade fair-2011, Delhi but still waiting for the product.Despite my several attempts to reach the executive Mohd.Miyan ([protected]) I'm clueless about delivery or...

Eureka Forbes/Water purifier / Poor after sale setvice


With deep regret I write to inform you that on 19.01.11 I replaced my old Aqua Guard water purifier with your ‘Aqua Guard Total Protect’ water purifier through your sales person Sri Bijoy Kumar Mukherjee vide your invoice no. [protected] dated 19.01.11. At the time of purchase...