General Electric
reviews and complaints

Dshwsh PDT715SYN8FS FV856190B purchase 05 23. Stopped washing dishes mth ago

Purch Brandsmrt Their tech said call GE.GE tech says wash the dishes first and then use dishwasher. He left and did nothing.

GE service calls me and said I have roaches and they cannot come back with a exterminator certifying no roaches. A big LIE Maid, workers in my house will swear GE TECH rude, never mention any roaches and this is lie.

purchased model #GTD42EASJ2WW, serial #ZS512672C installed on 2022/03/02 and now the dryer won't heat-up, will tumble but no heat! so this dryer only lasted me 1yr, 9m and 25 days and that's why I'm complaining. Is it possible that this dryer was defected when purchased? I paid around $700 dollars for the dryer. To fixed the dryer will cost $300-$400 I've never experience any bad products with GE in this short length of time...Hopefully you can assist me with this problem. I have a repair appt., on Feb 5, 2024 between hrs. 1-5pm

Thank-You

11/29/2023 Purchased new GE Profile Refrigerator costing $2500. Delivered 12/6/2023. Right out of the box, the water/ice dispenser is not working. Service technician arrived on 12/8 and ordered new water valve. Returned on 12/14 to install new valve. Doesn't work. Now I am waiting for a brand new fridge and wondering if I made a mistake purchasing a GE product.

Hello. I purchased new ge appliances on sept 4th from sylman brothers in st. Louis. Everything was installed on sept 18th - new refrigerators/freezer; oven/microwave combo; dishwasher.

The refrigerator water dispense has never worked. I've had 4 water filters, 3 service calls with nec tech repair, new parts installed, and it still doesn't work. Nec ordered more parts today.

I had a 24 year old ge profile refrigerator freezer that never had any issues. I'm so disappointed and not confident that it will be fixed with the 4th service call. I got a lemon or just an inferior product. I can't put a stop on payment as I already made a full payment on my credit card.

I'd like to file a claim for a replacement and would appreciate your help in next steps.

On November 11, 2023 I took delivery of a new range (see model above). As always I looked for the Owners instruction manual. It wasn't with the Range. I attempted to download the manual on the GE web site. The instructions were minimal as how to download any of their manuals. I gave up after a while and on my own I finally figured out how to set the clock (and no, it wasn't self explanatory). This is a relatively complex appliance but it can be (by trial & error) made to work properly. I have bought a number of appliances and never had a problem in downloading the owners instruction manual. GE needs to improve it's manuals website. If it's meant for the manuals to be downloaded the instructions should be very clear. If it's meant to sell the manuals, it should spell it out.

I purchased a refrigerator from home depot on 10/27/2023. I spent 1,949.56. I have not received the refrigerator yet. I was told at first it would be delivered 11/04/2023, then I was later informed after the money was spent that the refrigerator would be delivered 11/11/2023. This is not right I have spent nearly 2,000. Order id h0563-434949. I really need someone to look into this because if the tables were turned homedepot/general electric would want their money.

Our GE Profile Refrigerator, which is almost 18 months old, failed due to a compressor failure. I find it hard to believe that a brand-new refrigerator can only last ALMOST 18 months before it had a major failure. When I asked the technician about the quality of the GE refrigerator, he mentioned that they are having many compressor issues. So, my caution is that buyer beware. The GE Profile refrigerator that I bought didn't last 18 months. If that is their definition of quality, then you should look at some other supplier. Their limited warranty covers 12 months. It's hard to believe that those of us that buy a refrigerator expect it to last only 12 months. Fortunately, I bought an extended warranty (at my cost) to cover the very poor and unacceptable quality of the GE product. Lessened learned, DON'T BUY GE products! ! ! ! ! !

This is a GTW465ASN3WW, MT111693G

I have had this washing machine for a little over a year. Ive had two service repair calls to this machine because it spins out of balance on almost all loads. This machine actually "walks" about 4 inches from its position during the spin cyce. The service tech says there is nothing wrong with it. I don't know what else to do about this machine. I hate it.

It has been a year, and my washer does not wash /rinse/spin properly. I go to laundromat to get my clothes washed. I called 21 times and only two times they called me back telling me they will see what they can do, and they keep sending a technician that come very upset and yells at me every time. Sonya called me twice and said that she cannot help me much because she has too many emails and clients to care of. I have all appliances GE and never had an issue. I just want my washer fixed, no one seems to care. please help I don't feel comfortable anymore with this technician that has been at my house 10 times, and he said he cannot fix all washer that I need to call and find someone else.

October 2, 2023 the washer/dryer combo model # GUD27ESSMIWW; Serial #SV05586SC was received at our home.

10/12/23 - hooked up the washer/dryer and the dryer was making a grinding/clunking noise.

10/13/23 - Went to Home Depot where it was purchased and was told that they would get a GE Representative to come and look at it.

10/16/23 - 8:15 p.m. Alex from Total Appliance Solutions came to examine the dryer and said that he would forward the pictures and damages to his boss at Total Appliance Solutions. For your information, Alex did not speak one word of English and had to use the program on his phone to communicate with us.

10/23/23 - We have had no communication with anyone.

THIS IS UNACCEPTABLE.

Bought this during Home Depot’s sale end of September this year along with washer and fridge, and unfortunately didn’t get the plan and didn’t call Home Depot in a timely manner to let them know it wasn’t working.There’s no heat coming out from dryer. It’s first time for using electric dryer. Thank God for one year manufacturer warranty! Someone from Home Depot came to check and told us we need replacement, call this number. Called that number 5x already and need to be on hold more than 15minutes up to 45 min. because they need to call GE then call is dropped. Called GE on my own and was on hold more than 45 minutes and just got tired cause had to work. Will continue to call.

In future get everything u need from Home Depot in case something goes wrong and you don’t end up washing in laundromat spending more than $40.