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Whirlpool Customer Care Service

Whirlpool Corporation

553 Benson Rd
Benton Harbor
United States - 49022-2664

Customer Support Phone Numbers

+1 866 698 2538(US) 18 5
+1 800 688 2002(Canada) 5 2
+1 800 253 1301 5 3
+1 269 923 5000 4 2

Whirlpool Complaints & Reviews

Whirlpool / Whirlpool Refrigerator and Freezer

Mary Lou Lettiere Lesak on Feb 24, 2017
I purchased a refrigerator freezer the freezer on the bottom with ice maker on the out side door in November of 2012 from Home Depot One week pass the warranty the ice maker stopped working so I called Whirlpool and after arguing with them they gave me the part but I had to pay for the...

Whirlpool / New washer broke now for three weeks no help from whirlpool

Nahf on Feb 21, 2017
Washer under warranty whirlpool sends repair man out he is on third visit over three weeks still not repaired called whirlpool no help from customer service ask at what point do you replace my new washer response was we don't less than year old broke for three weeks payed 850$ dollar...

Whirlpool / Defective machine wtw4816fw1 will not spin dry

Marianna McKimmon on Feb 21, 2017
Issues #9904782604, #9904740033 2/7/17 with washer not spinning dry, water can be wrung from clothes. Second and sometimes third spin cycle is needed. 2/21/17 second visit from Dave’s Appliance no diagnostic tools or parts replacement recommended. I have spent hours on the phone and waited...

Whirlpool / Whirlpool cabrio washer

Sarah Howe on Feb 20, 2017
Purchased a whirlpool cabrio washer, brand new, in May of 2015. It did not work correctly from the first wash. After 3 visits by a whirlpool "certified" mechanic saying that there was nothing wrong with it, because they machine's computer had no error codes, I used a third party repairman...

Whirlpool / Refusal to replace inferior washing machine

wtwwasher on Feb 8, 2017
had 8 repairs done on a whirpool washerwtw5000dwo in 2015 hhgregg sale took 8 months to repair whirpool service tried to tell me I was crazy and gave me worst customer service ever the machine is broken again on 2-4-17 service was supposed to come fri 2-10 called me tonight to say they...

Whirlpool / Non-responsiveness on warranty claim for whirlpool washer

WasherFraud on Feb 7, 2017
I contacted Whirlpool by phone on January 30, 2017 to request that a warranty claim made in October 2016 be paid. After being asked for my full name, address, etc. the Whirlpool representative refused to give her full name so I could document the conversation. Instead "Dawn" asked me to...

Whirlpool / Junk mail

Ageonack on Jan 20, 2017
I don't even own a Whirlpool anything (never have), but for some reason I keep getting mail to warranty my refrigerator and stove. I have called THREE times to get my name off the list and I'm STILL receiving 2 pieces of junk mail a week. Going to call as soon as their 24 Toll Free service...

Whirlpool / Washer

Renee Fender-Ensley on Jan 19, 2017
I have only had the washer 4 years this coming March, it is starting to rust where you pour the bleach in, the paint is bubbled and you can see rust starting, for a washer that's barely 4 years old, it's not going to last for another year with the rust, I really upset about this, I make a...

Whirlpool / Whirlpool double oven model wod51ec0as04 excessive fluctuating fan noise

Jfowler123 on Jan 19, 2017
We purchased our whirlpool double oven model wod51ec0as04 on 11/22/2016. Installation was normal on 11/28/2016. On startup, we noticed the oven fans were very noisy and varied pitch up & down to an annoying degree. The installer told us this was normal for this model. We lived with it...

Whirlpool / Whirlpool freezer wzf79r18dm

Holly M Cote on Jan 18, 2017
We bought this freezer in November 2015. On Christmas Eve of 2016, it completely died. Hard to believe that something that costs $800 cannot last longer than one year. We had to throw away over half of the items in it. Even though we did not buy an extended warranty, Whirlpool has told u...

Whirlpool / Stove and dishwasher

dbabes on Jan 9, 2017
I purchased 2 products, a dishwasher (Wdf520padm) september 5th does not work at all, 3 months old. The stove I purchased in april (Model wee730hods) the stainless is all chipping. I only use meyers products, I am so diasappointed. I don't want to stay home every other day to wait for repair...

Whirlpool / Whirlpool side-by-side refrigerator (Ice maker bucket)

Dan Knak on Jan 9, 2017
We purchased a Whirlpool Refrigerator in 2014. This past November of 2016 I noticed a rusty/yellowish tint in some of the cubes of ice. Upon further inspection I noticed rust developing around one of the screws in the bottom of the ice bucket. When I contacted the service folks at...

Whirlpool / Microwave

Mandy Silva on Jan 6, 2017
I bought my Whirlpool over the range microwave in 2013. Model WMH31017AW It stopped working in 2015. The part and repair cost more than the microwave. Whirlpool offered to pay for the part but the labor would have been $150. They offered a new microwave for $160 plus shipping and...

Whirlpool / Extended warranty repair plan and customer service has been bismal and unethical.

Jose I. Ortiz on Jan 4, 2017
Around the end of October 2016 my Whirlpool washer began making unusual noise during the washing and spin cycles and shortly after only a very limited amount of water would be dispensed before stalling and not continuing to function. Around the 28th of October I called the Whirlpool...

Whirlpool / Refrigerator

Whirlpoolsellsjunk on Jan 2, 2017
This is the 2nd time I have had to resort to researching complaint sites for my 2008 whirlpool refrigerator – model #ed5ltaxvoo. Last time it was due to all the shelves cracking. This time it is because the thermostat (Part # wp2315562) has been back ordered by whirlpool for months. I recognize...

Whirlpool / Cabrio washer

Al Brigante on Dec 31, 2016
Washer is a throw away after 2 years literally. Do not let looks fool you. This is one piece of junk and whirlpool is the worst company. Mother board went and was told not worth fixing after 26months of little use. Waiting for dryer to go next. Definitely do not buy this washer. Probably...

Whirlpool / Dishwasher

TiffanyD3 on Dec 29, 2016
I purchased a whirlpool dishwasher in July 2015 and on Christmas Eve it quick working. I researched and was recommended this one at lowes and it didn't even last I am disappointed in whirlpool and will never buy this appliance again and will give my opinion to everyone who asks. I did not...

Whirlpool / Parts too expensive?

Pfrench on Dec 29, 2016
I bought a Whirlpool Dishwasher about 2 years ago and just a couple of days ago it stopped working. I called an appliance repair company to come out to look at the problem and was told it is the Electronic Control on the machine is bad. When he told me how much to part was, I wa...

Whirlpool / Hot water heater

P Maraval on Dec 28, 2016
We purchased a new hot water heater in late 2013 and had it installed by the store recommended installer. About 2 weeks ago, having no hot water, I noticed that the valve/thermostat was flashing 4 times meaning an over temperature fault. There was no way to reset the fault and I had to...

Whirlpool / french door refrigerator

Tina Chamberlain on Dec 27, 2016
I have had this frig for 37 months. Just had a serviceman here and he tells me that my mother board is out and will cost me almost 600.00 to replace with labor. He also told me this is one of his biggest calls for repairs. He has 4 setting in his shop right now. These mother boards are...

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