manager was crazy rude and talked down loudly with a store full of ppl to another employee
I was there yesterday and I have had issues with the manger there before her name is Avonelle but I have heard ppl call her Nell the date was Oct 25 2019 I was shocked how she talked to me I told her I have had enough of how you have treated me and she said well call corporate I dare you to then she yelled at the girl waiting on me accusing her of being on...
Read full complaint and 1 commentcustomer service
Went into my local family dollar like I do every few days to get some quick things. Was told my children had to either wait outside or leave their backpacks outside since they don't want thieves in their store. My daughter shouldn't be called thief as she's never stolen anything and was just with me after school. I also should not be told that simply...
Read full complaintmanagement
My boyfriend purchased some Tylenol cold & flu medicine Wednesday night. I tried returning the unopened' unused product with my reciept Thursday morning only to be told they do not accept returns on over the counter medications. I went onto the web and made sure there was nothing in the fine print about OTC drugs and there isnt. This store just refuses to allow me to return it.
Read full complaintcustomer service complaint
Good Day, My name is Arleta Hubbard and I shopped at Family Dollar Store #08206 this afternoon and witnessed the interaction between an employee and a customer today. I saw the employee named Terranica (the store manager) as the name given by the employee when asked for her name and titled yell, scream and become very aggressive with the customer after...
Read full complaintthe site manager was so rude wouldn't even give me her name
I came to this store I always go to and purchase d a tv connection I took it home and it didn't work on my tvOS I came back to return it I stood in line while the store manager do a interview or help someone fill out a application cause the person at the register wasn't authorized to do a return she let about 10 people get rung up while she ignored me she finally came to help after I got upset asking what's the hold up she came to the register to do my refund and said where the card u purchase it with I told her I don't have the card so she told me I had to get a family dollar gift card which I didn't want so she just walked off from me and ignored me again I asked her for her name and she said her name was Brittany No name I believe ..she was rude and unprofessional I've been shopping with u guys for years especially that store I was so disappointed with the treatment I received that day
customer service
I visited this store Tuesday October 22, 2019 around 5pm. While standing in line waiting to checkout, I noticed the line was getting rather long. There was only 1 young man on the register checking out customers while 2 other employees just stood at an open register having a long conversation. This conversation went on and on while they ignored the long...
Read full complaintstore manager
As an proud employee of Family Dollar I have a compliant that I feel needs to be addressed via online complaint due to its sensitive nature. The store manager has a demeanor that has been causing a hostile work environment, whether it be her negative, nonconstructive, and biased statement towards associates, or the fact that only a select few associates are...
Read full complaintunable to return item that was purchased at another location even through I had receipt.
On Oct. 21, 2019 at 7:50 pm I needed to return a telephone that I had purchased at another Family Dollar store. It was the same day with everything still in the box along with the receipt. However, due to me being in the area on Dixie Hwy I stopped by a Family Dollar store located at 2501 Dixie Hwy which a heavy set black man with a cap on his head standing...
Read full complaint and 1 commentstore location in fort pierce florida off old us highway 1.
Im complaining about the management there his name is Marcus he had me do the hire application once completed he told me to come to work on Wednesday well I did but was sent home because his manager had to do another form on me and it said my identity couldnt be confirmed and It wouldn't let them call the number. So the next day I went back to family dollar to ask Marcus how long will it take for him to find out whats going on well he seemed very irritated when I asked him. He said do u see all this stuff I have to work it so when I get my job done and if I get anytime to call the number I will but the way it say it he come off very Rude. I haven't even started working there yet he has my phone number and still hasnt called to let me know anything its been 2 weeks or a bit longer now. And they just keep hiring more and more people. Well when Marcus had done my hiring paper work he was talking to another employee about weed etc and he even told me he smokes it because it helps with stress. Well u can smell it on them if they get close to u. And when u are trying to check out there's not always a cashier behinfld the counter they really need help and a better hiring manager that has respect and cares about his current employees and his new ones because its like hes very careless honestly he has my phone number and hasnt even kepted me updated or anything its sad. Because I was told I can't work until the verification identity is verified and mine kepted saying denied unverified and they are the only ways that can call the number to find out whats going on.
charged wrong price for cat food.
So i Bought a cart full of items bathroom cleaner, food, floor cleaner and 34 cans of cat food. Manager Biola, counted the cans not checking that majority were 9 lives @ $.40 cents per can. She charged me for all the cans @ the price of Friskies cat $.60 cents. I called the store, I was told that in order to get a refund would be to take items up there so...
Read full complaint and 2 commentsfood
I went today and purchased some cheese packets of the shelf and they were expired since 2018 we are 10/20/19 today and my son grabbed some marshmallows and they were expired since July 2019 I do not understand why would yall have expired food on the shelfs... I got home and thankfully my wife checked the food and everything was expired 4 months or more..I purchased 7 packets of cheese from the shelf and they were all expired
access issues
Today at roughly 2pm I was in my neighborhood store doing my usual shopping. Nothing out of the ordinary. I finished my shopping and got to the cashier (Bridgett) as I started to put my things on the counter she stated to me in front of other people that myself and service dog are not allowed in the store while he is not in his vest. I kindly told her that...
Read full complaint
closing the front door's to early
This was the e-mail that I sent as I was not allow to enter your store located at 4446 Park Heights Baltimore Maryland 21215 (667)217-1258 also I'm using an old receipt as well because I was not allowed to enter on the day in question because she closed your store front door's 7:26pm Rich Parker Fri, Oct 18, 9:45 PM (2 days ago) I was going to your store...
Read full complaintworker jenna graham
I Went shopping yesterday and the checkout lady Jenna was stocking and called my son who is 7 years old a beaner just because he put something back on the shelf where it didn't belong. I asked what her managers name was and she told me for what and would not tell me. I am shocked that such racist employes work for your wonderful company. I asked around and...
tabaco
I came in this evening to have my daughter by me cigarettes and she is 18 was born before August 31, 2001. They refused to sell them to here because they said she had to be 21. She even pointed out the sign that they have and it states she can buy them as long as she was born before then. I have a very big problem with this as I spend a lot of money with y'all.
the whole store
I have visited and shopped many many family dollar stores, I have even thought about applying to work at a family dollar store, and travel around to ones who need help, but quite frankly, it's real embarrassing enough and frustrating because I go into this family dollar, and it was the worst!!! There was hardly anything on the shelf's, sooo many product...
employee and the store manager
On the night of October 17th, I took my son to the family dollar to spend his money that he earned. He wanted to purchase an Itunes card. When I get there, I noticed my brother and his wife standing outside talking (his wife works there). So I didn't say anything, we processed to walk into the store. He purchases his card and we go to leave. As I'm walking...
Read full complaintcashier of the day!!
10-17-2019 09:04:36 [protected] I went into the family dollar to shop. The gentleman that was working was not very helpful I still began to shop. Just know when he was cashing me out he said in the middle of tranaction.. Hold on I neef to send this tex. Not to say how disappointing I was. More to the story!! I started showing at the dollar store...
Read full complaintcashier
I clipped my coupons in the app before I went to the store at the check out I entered my phone number and when the cashier told me the total I asked if the coupons went through and first she was just talking to the other employee and she didn't even looked at the receipt or anything she said well if you entered your number they should be there and I said...
discrimination
On October 5, 2019 we had a grand opening at our Neely Rd. store in Memphis TN. My district manager placed a "TIP JAR" out for the customers that wanted food. She also did this at two other grand openings prior to this incident. Yesterday she calls to fire me. She claims that the prize my husband won at the grand opening was against policy. But, my coworker's wife also won a prize. Only the devil would stand behind a decision so unethically. My co-worker wasn't fired. And isn't the DM taking tips from the costumers against policy? I haven't been contacted by anyone about this immoral termination. I have witnesses and everything was visible of the camera.
Lying won't help your case.
About Family Dollar
Most discussed Family Dollar complaints
Fraud & cheating!Recent comments about Family Dollar company
The manager, and one of the cashiers.
Spirit Halloween
119 reviews
Spencer's
40 reviews
Sheetz
1500 reviews
Dollarama
213 reviews
Disc Replay
1 review