Fred Meyer
reviews and complaints

I love cherry pies and always get it from Fred Meyers. This week I purchased a pie and I am appalled. A slice of pie( 3slices) in the last couple days. Half a cherry in each slice, rest of slice is cherry juice that has been thickened. No cherries. This is a rip off n I'm so disappointed with Freddie's. No more cherry pies for me. I shop exclusively at Freddie's n I'm a senior citizen struggling to stay on budget

February 2nd 2024, 4:39

My boyfriend, his mother, and I were doing insta cart and we were shopping and this employee kept following us around making sexual jokes towards me and my boyfriends mother “you really like meat in your mouth don’t you” and kept touching us over and over again. Told me “call me I’m always here” (in a sexual way) this dude has been bugging me for years and I’m really tired of it

We told an employee but she laughed about it.

I’d like to lodge a complaint against an employee that has been harassing me for months. He’s an older guy, Bald, he’s got a short beard, glasses, works the self checkout. It’s gotten from refusing to let me use the self checkout to sticking his tongue out at me and calling me a [censored]. If I have to go to court tell them I can’t show cause people like him don’t deserve my respect. Thank you!.

On Monday January 22, 2024 I received an emai/textl from Fred Myers stating my prescriptions were ready for pickup. I went in this morning and was told they were not ready and I would have to wait about an hour for them to be. This is poor custormer service. This is not the first time for this, it is more like the fifth or sixth time and this is very poor customer service!

I called to ask if a prescription was ready that I got a text for. I showed up and it wasn’t done nor did they have it in stock and were extremely rude about it and didn’t even give a simple apology. I told the pharmacist about my complaint and she said they were busy and to go sit down and didn’t give me a explanation as to why it wasn’t ready when they sent me a text saying it was ready. Extremely rude and unprofessional. Will not be coming back.

Fred Meyers is inconsiderate towards veterans. I have been shopping with Fred Meyers for 8 years now and I am now banned from the store on 185th and Aurora Ave north. I was banned from the store because I have a service animal! Can you imagine that A disabled veteran was thrown out of your business because of my service animal was not allowed ? What is the problem? I have a complaint about one person who is in charge of the store on Saturdays and you will find that she has had it out for me for some time being rude and telling me to leave with my service animal because I don't deserve an emotional support animal when someone who has emotional issues that requires me to have one I am still banned for having mental health issues and I need my dog or I don't go anywhere where there are crowds...

I was flying my drone and I happened to fly over Fred’s on Muldoon in Anchorage AK. When something malfunctioned on it it crash landed on the roof of Feddy’s. I went to the store and talked to customer service and was told there was no management in at 5:30 and they took my number and assured me they would get it to the proper manager. Layered that night around 8:45 pm I called again and asked for the store manager I was told to hold on and they tried to transfer my call twice then picked back up and told me they were not answering the MOD phone. I politely asked what the MOD phone meant and was told in a snotty voice as if I should have known “Manager On Duty” was what it meant.

I then called the next day and got the store manager Jim on the line on Friday, December 1st. He told me that at 930 am there were zero maintenance people in the store and they would again take my phone number and call if they got to. I told him it was a $300 drone, and that the GPS had located THE DRONE DIRECTLY ABOVE THE PHARMACY. He again stated they would call if they got around to it.

I realize that getting my drone isn’t a top priority however I have spent $ 1000.00’s at their store I don’t think it’s too much to ask.

Last August I needed to transfer an Rx to a Minnesota Walgreen's on a 1-time basis. I had recently had the dosage at the FM pharmacy increased & there was no problem at Walgreen's with that transver. However the next month I returned to Fred Meyer for a refill. I thought it was strange that the cost was $30 something instead of the $2 something I paid before, but the staff told me it was probably because it was "probably" because it was capsules instead of tablets & could only be changed by the Doctor. Any, when I got home I found it was the wrong dosage; immediately left a voice mail at the pharmacy, then received a v.m. saying that it was the wrong dose & to come in to fix this. When I returned, the folks staff had no idea who had left me that message & said there was nothing they could do. My husband later went back & was told it was my fault for accepting the wrong dosage! So... 1) I should not have paid $30 for the wrong prescription! 2) It's pretty scary if I can't trust the accuracy of a prescription I purchase at this pharmacy! — Especially since my husband & I often pick up each others' prescriptions & wouldn't know if those were accurate or not. I initially received "assurance" that this would be settled after writing to somebody (I think I have that record) then heard nothing. I then sent a note to customer service & again, heard nothing. Guess they're hoping I will just forget this... FYI: I recently picked up this Rx and it was accurately dosed & priced.

Wed I went into gateway Fred Meyer to pick up a prescription which was not ready. The nice person at the counter said I believe we just got the shipment in and could I come back in about 2 hours. I was very sick and so I told her I said I am so sick I will come back on Friday because I got to get to bed. So Friday I get a before I can get in there I get an email saying that my order has been delayed and that they would contact the prescribe describing person that place the order to see what was up. They are probably not open over the weekend. Which means Monday. I find that a little unacceptable. Especially since they emailed me but rather than calling me. What am I supposed to do. I give up.

I took a I took a piece of jewelry to the Fred Meyer in Hillsboro to get rhodium finished and I received a phone call telling me that they couldn't finish it because it would cost $400 but it's in my care plan it's covered it says rhodium finish is one of the things that are in the care plan that cover the piece of jewelry it's covered and I've had it done before and she refused acknowledge that I had a lifetime care plan

Tonight I revisited the Fred Meyers in Springfield, Oregon. I once again had a yelling match with the same Black Man that tells his story to everyone. I’m 71. I had $7,500 cash to send Western Union

He announced it to all the tweakers around. I I complain to the manager

Nothing. Tonight. He brought it up

I only wanted to return some shrimp I bought in Florence, Or 97439

He copped an aggressive attitude in which I want to file charges against Him. He has made me feel threatened

Fred Meyer gift cards.given to me on the day of my wedding. Along with many other store gift cards slipped into an envelope not found again until a couple of months ago. I have the other stores sorted out. They were able to locate the full balances of their cards. My local Fred Meyer store could not find the balances, after scratching off the pin # coating, calling a few different phone numbers and then referring me to a Kroger gift card service number. Then when they could not locate the balances, they referred me back to the store to try and use the cards, if they didn't work, ask an associate for a merchandise credit voucher. On, and On and On... Cards also clearly state that they never expire and the back. Kroger said must be some data loss with the buyout of Fred Meyer. Well regardless that should not become my problem.

A Terrible Experience at 9925 State Ave. in Marysville WA

On Sept. Sept. 21, 2023, 12:14 PM [protected]. The checker's name was Lori.

I have been shopping at that store for 22 years. In the more recent years, I do most of my shopping on foot with a "Granny Cart". I walk a 3-mile round trip to shop at your store.

I have to be very organized regarding how I load items from the store cart onto the check stand so that heavy items will be scanned 1st, and I can load them into my personal cart. I try to be swift so that the customers behind me aren't delayed because of my peculiar way of shopping.

I mentioned to Lori (the checker) that the first 4 items, being heavy, did not need to be bagged. As usual I had my rewards card ready to be scanned but became distracted when she was getting ready to scan the box of wine and needed to see my ID first. I must have thought that she had already scanned the rewards card.

I had put my own shopping bags on the counter on top of the small items so she would see them and could use them for bagging those things. Perhaps it was all too confusing for her because she wasn't bagging she was just laying all the small items on the counter. I usually try to help with the bagging but since mean while I had put my credit card into the reader and was focused on that. When it beeped, I spoke to the machine saying I only have two hands as I pulled the card out and put it back into my wallet and the wallet into my purse. No problem so far. I was just trying desperately to keep things flowing and not forget anything or what I was doing.

Now the problem. Lori says I need to scan your rewards card in order to use the coupon. As I was fishing through my purse to locate it I spoke saying I thought you already scanned it. She could have been polite but wanted preferred to argue. I presented it to her again and as I was putting it back into my purse, I couldn't resist saying that's right, the customer is always wrong. Her reply "maybe they are".

It escalated. Whatever I said she gave a nasty reply. She was determined to have the last word. Very unprofessional for a cashier. Perhaps she doesn't understand that as a customer I am paying her salary. As I spoke loudly almost yelling at her and, thinking that earlier when the credit card reader had beeped it meant that the card had been read and approved as it always is. I grabbed my cart and began to leave. She called security telling them I was leaving without paying. I went back and tried to explain to her what I have already explained about the card reader beeping. Even as I gave her the card she was still being argumentative and sassy.

There was a store employee (probably an assistant manager) who was stationed near the front of the store. She was kind and tried to diffuse the situation. She said she would speak to Lori but that is no comfort to me.

I am 72 years old, my husband passed away less then 6 months ago. I have a temporary medical condition that keeps me in constant discomfort and like many others there are some distressful issues in my life. That this young woman could not have been more courteous and respectful is a disgrace to Fred Meyer.

PS. If my intentions were to walk out without paying, why would I have even bothered to get into a check stand line?

I wanted to buy alcohol but Fred Meyer said they didn’t accept passports. I am not an American citizen and I can’t provide a US license to scan. They refused my (legit and official) passport and I couldn’t purchase my wine.

The cashier said it was Oregon law, which it wasn’t, so I’m guessing a lack of training. The manager then said it was policy store to refuse alcohol and cigarettes sell to people unable to show an US ID even if a passport is a completely legit ID.

It is outrageous to refuse sales to foreigners, because it’s pure discrimination. But then discrimination appears to be policy store.

Fir the first time in 50+ years I was told by the meat department personnel that THEY couldn’t separate a doupack of Rib Eye Steaks $42.00 worth and forced me to purchase it when ALL single packs were sold out…Bad Customer Service and not following your “Make it Right” policy…

they have divided packs there for years for me when I politely have asked… Fred Meyers is the only place I buy meat… Looks like Safeway is going to get my $3000.00 a month grocery bills from now on…

Well I feel like I was stereo typed as a thief, me and the old lady went in to look at purchasing pokemon card but after waiting around for some one to assist us because of them being behind locked glass finally decided to look at what was on clearance and found nothing interesting decided to leave nothing in the cart going out the door the wheels lock up mind you i'm leaning on the cart causing me to dang near fall over due to leaning on cart just to look around at people staring at me due to said insadent worst part was some little girl asking her dad why did that guys cart due that his reply he is probably stealing something ouch that hurt I feel like my whole look on my self as being a good person was gone now I just feel like people are just judging me because how I dress haven't been in store since

While shopping yesterday [protected] at the Shoreline Washington store in grocery I was Injured.

This injury happened when I was scared by 2 dogs who aggressively barked and jumped at each other.

I jumped and twisted and threw my back out.

I waited at customer service while 3 people attended to a shopper returning things.

I could no longer wait and went home.

this morning my back is much worse then yesterday.

Please help.

Fred Meyer or whom ever this letter may concern,

I sad and unfortunate to tell you I had the most worst and terrible experience at your store at the Fred Meyer Store in Portland, Oregon located on Barbur blvd with both employees at that location!

The incident occurred today at around 11 am with your pharmacy tech and your pharmacist Ray Barlow regarding the release of my prescription, that my Doctor’s office prescribed. I needed this medicine to be able to do some dental work and was denied my medicine for reasons I completely understand now!

I was not given fair and right treatment and was under a microscope which was completely unnecessary as I was not able to get my prescription. I was under a great amount of stress about the situation the entire day and it’s due to the fact you have not properly trained your employees in how to practice healthcare!

Since this incident I have had an upset stomach, a headache, and have been immensely stressed out and have not been able to do work and this has been concerning as I have not been able to get anything done or have had anything accomplished due to your staff!

In addition I have been sick due to this entire situation and have loss my appetite and have been unable to eat properly! I have been experiencing a lot of problems due to this situation and my health has been getting worse, this has been a terrible situation and no one should have to go through bad business and service.

This entire situation has been incredibly ridiculous I am asking for a $350 as I lost my doctors appointment and an entire days of work, a retiring of your pharmacist and pharmacist assistant of on procedure, customer service, and customer relations, and a $200 additional for the hardships and difficulties I had to endure for this entire process!

Contact info: [protected]

7/8/2023: Ordered a large grocery delivery with the chosen time of 9-11pm. At 10:30 I received a curt email stating, "your order was cancelled the store is closed." Not even an apology. I needed the groceries so had to reorder from Albertsons and that order was delivered at the chosen time.

Since then I have been upset that the $53+ held deposit has not been removed from my account. Only one customer service representative apologized, wasn't able to lift the deposit but, at least, put a $15 credit on my account so that I could put some gas in my car. I am an 82-year-old single woman relying mainly on Social Security. This $53 amount on my debit card is causing me financial harm.

My point is this: In this technological age it is a mystery that a huge corporation cannot address this problem by: When YOU make a mistake, and YOU cancel an order, you need to find a way to cancel the deposit at the same time! I'm am still WAITING FOR MY MONEY.

I entered. Fred Meyer in sandy Oregon on 7/11/23 at 8:30 pm there were no carts in the store at the east end so me and an elderly lady walked to the west end to find no carts in the store at all so I walked back outside to retrieve us a cart, when my wife and I got to the produce department the cooler with fruit was leaking water all over the floor. (slip hazard for customers not cleaned up) three of the 10 items we wanted to purchase were out of stock, there was also a spill in front Starbucks with 2 small orange bags in the middle of it dried on the floor, when we went to check out there were only 2 checkers open and they were both bagging customers food and there were at least 6 carts waiting in the main aisle. I talked to the P.I. C. and he was aware of all the things I have mentioned and he said they just had 4 employees quit. I have talked to P.I. C before about concerns and asked them to have management please call me gave them my number but no response.