Sheetz Complaints & Reviews

Sheetz / Pepsi Slushee and customer service

Apr 20, 2019

Store #268. Red Lion PA For the third consecutive day, I have stopped into the store to purchase 3 large Pepsi slushees. Each day the Pepsi machine has not been working. Today, the light stating that it was out of product was on. When I asked the register attendant/manager if there was more...

Sheetz / The $5 deal with cheeseburger and 20oz drink

Apr 19, 2019

I went to sheetz last week to get some food and there was a special going on for $5 with cheeseburger and fries and 20oz drink so me and my husband went to get one. We proceed to the register and the manager on duty couldn't figure out how to ring it up. 1st she said it had to be coke...

Sheetz / sliders, hot dogs, tacos

Apr 9, 2019

As far as the Sliders whenever I order them the burgers still be cold their not hot and that's at any location I go to in Greensboro NC. The Tacos when I do order them the shells are always stale and not crunchy And today 04/09/2019. At the Spring Garden location I order two hot dogs with...

Sheetz / bug in salad

Apr 4, 2019

My daughter got the cobb salad. She had it almost finished when she found a large black beetle. Dead in the bottom of her lettuce. I called the store and nobody answered. Emailed the company. Don't expect to hear back. Speaking to health department tomorrow. We will never ever patronize...

Sheetz / whole order

Apr 4, 2019

Came in and ordered mozz burger, regular burger, fries, 2 hot dogs with chilli, nacho cheese ketchup and onion..fries are cold and logged with grease like they sat for awhile, hot dog had only cheese on it.ours was only order that was up..when you spend 20 on your food for what little...

Sheetz / smoothie/service

Apr 4, 2019

I would love to show you a picture of the large smoothie I got. The girl made it too thick so she made another attempt. 2nd attempt still not enough and still thick. Her answer??? Instead of making it right... Lots of whipped cream Smh. I'm not looking for anything free. Just saying maybe...

Sheetz / district manager for store 57

Apr 3, 2019

My name is Robert Rea, my email is [email protected] I attended the open job interview on March 27th the store manager and assistant manager were very pleased and encouraged me to apply, I was told I was exactly what they wanted and was the best person they interviewed all day. I...

Sheetz / management member

Apr 2, 2019

I ordered food for lunch, and I heard a young man instantly complain back on the food line, to my surprise it was a member of your management team, Zach. He was complaining and then laughing about cold food, and it being that time of the month. His whole demeanor was very unprofessional...

Sheetz / milkshake

Apr 1, 2019

Hello, Today i went to the Sheetz in Wilkes Barre Township, PA on PA 309 at between 11-11:15 and ordered my regular Vanilla Milkshake with Putter Butter, Whip Cream, and Sprinkles. I order and paid and waited about 10 mins for my milkshake which is usually a little longer then i usually...

Sheetz / food order

Apr 1, 2019

Sheetz #456 Order # 315 (1 or 4 orders) I'm from Pgh. We support Sheetz every chance we can. We were in Princeton. It took an hour to get food! Simple fries— over an hour! Order 315- hotdogs, fries & peperoni rolls- over 45 min. Milkshakes— 45-50 min Simple items we order EVERY week—...

Sheetz / jack link's beef jerky

Mar 26, 2019

I bought a pack of Jack links beef jerky for about 7.00 dollars today on my second visit today and it was bad, very foul tasting. I stopped by for the third time on my way home from work to get gas and return the product and I told that they had to have a receipt. Apparently there was no...

Sheetz / cashier

Mar 26, 2019

Cashier named bry was extremely rude. She slammed her cash register as she got my change and was very short with me. I will not return to this store if your workers treat people with such disrespect. I am worried to eat the food that I ordered in your establishment now for fear of some...

Sheetz / bathrooms

Mar 25, 2019

Saturday, March 23, 2019 Around 3:30 pm The ladies' bathroom was worse than the worst service station of yesteryear that I ever visited. There was tissue paper and paper towels on the floor. Three stalls had no bathroom tissue paper. The stall with paper had the paper cover hanging...

Sheetz / lottery machine

Mar 22, 2019

A man standing in front of the machine buying scratch off tickets and scratching them not letting anyone else use the machine. He threatened me not to buy the tickets he was scratching. I told him the machine is public and he persisted to bully and threaten. I tried to talk to a manager...

Sheetz / food

Mar 21, 2019

Ordered an appetizer sampler last night, jalapeño poppers and Mac n cheese bites. While eating a popper driving home o almost choked on something inside the popper. I was able to pull over and pull the object out of my mouth. The object looked almost like a small checker bone. After pulling...

Sheetz / disrespectful crew members

Mar 19, 2019

2 crew members tonight were extremely rude but not to my face, they male one did something to my tacos and didn't replace them and he said "just gonna pretend nobody saw that" and the women with blonde hair went along with it. He also made fun of how I dressed behind the counter...

Sheetz / car wash and the employee I dealt with

Mar 11, 2019

I have never used the Sheetz car wash before. I waited for 45 minutes. When I got into the car wash nothing happened. Called the phone number on the wall and they told me to go to the store. The man I dealt with was rude and would not listen. He threw my $12 at me and walked away. First he...

Sheetz / food

Mar 9, 2019

My name is marty galsick email is [email protected], I just ordered 3 sliders and nachos grande mini tacos all of my food was ice cold very displeased and was missing half the ingredients on my burgers . This is the 3rd time this year I have had issues with food at this particular...

Sheetz / pork quesorito

Mar 7, 2019

First and foremost, the quesorito was put together very sloppy and was breaking out of the sheetz wrapper that the employee wrapped it in. Along with that, my biggest concern and complaint is that the Pork inside the Quesorito was not cooked the hole way. It was bloody and red/pink. Ended...

Sheetz / food/mto

Mar 7, 2019

Odered food from this location on 3/3/2019. My total was $23.97 Order #707 The employee called my number, I got my food and drove home. When I got hope I opened my back and my bonless bites (large) wasn't in my back. This item was $8.99 plus the side of boom boom sauce I odered additional $.60...

Sheetz / lack of customer service

Mar 4, 2019

Every morning I go into this store for my coffee or whatnot. The employees treat me as like I'm stealing or I don't even get waited on. The manger Chad doesn't treat me any differently. I feel that if I'm going to be treated like this I might as well go to Reuters. Thi...

Sheetz / food and service

Mar 2, 2019

I shopped at this sheetz at about 11:50pm on 3/1/2019. I ordered food from the touch screen and paid for my food. The supervisor rang me up and talked with 3 other employees the entire time.. The only words spoken to me were "is that all". She and the employee working in the kitchen...

Sheetz / food

Mar 1, 2019

Today I went and ordered lunch after Sheetz located in Belington West Virginia my quesadilla I received had barely any steak on it the bread was soggy and wet end of my hot dogs were all cold I got my son some french toast sticks and they were hard as hell. Also I've never seen sour...

Sheetz / poor customer service

Feb 24, 2019

Me and 3 other people came In to sheetz and ordered food. we were going to sit inside and eat but there were to many people there. so we went out to my truck and ate the food we were there for no more than 45 mins from when we got there. as we were sitting there the sheetz employees call...

Sheetz / discussing food and terrible service

Feb 21, 2019

My daughter went to the location listed above on yesterday and order chicken tenders. The yound man behind the counter gave her the food and told her to have a good day. When she opened her food she notice that the chicken looked like someone had already eaten it and put scraps for a dog...

Sheetz / food

Feb 14, 2019

I ordered a bacon platter. No eggs. Just bacon and tator tots. It was all shaken up, in the pic I moved it around. But literally had 2-3 shredded pieces of bacon not even one whole piece mixed on with some eggs felt super hard and tasted like plastic or not even cooked. For $7!!! I have...

Sheetz / food

Feb 13, 2019

My co-worker and I go to sheetz several times a week to pick up lunch. On a regular basis we get the boneless chicken pieces coated in various sauces. Usually they are pretty good although it varies weekly whether or not you get the coated chicken you requested or at least have enough...

Sheetz / gas station video advertising at gas pump

Feb 8, 2019

I purposely avoid this sheetz because of the loud video ads playing while I attempt to pump gas. As a migraine sufferer, sound can be a trigger, especially if one cannot control the volume intensity. There is no turn off option and I think that should be offered for those affected by...

Sheetz / car wash

Feb 4, 2019

I waited in line 45 minutes to wash my car. When it was my turn, I swiped my card and chose the $7 Shiny wash option. It said my receipt was printing but nothing came out. When I was told the wash was available, I pulled forward, but the door didn't open. The automated voice kept saying to...

Sheetz / service

Feb 4, 2019

I came to sheets as usual to get my lg peanut butter clshake, went to cashier wish was very nice, I go ahead and pay, went back to the counter to wait for the shake, a pretty blond young girl approached me and told me in a rude manner that if I was there for the shake I need it to pay it...

Sheetz / online order through app

Feb 2, 2019

Hi My name is Jerry Luizza my sheetz card number is 6277 5586 6446 5937 I ordered a 2 meat platter online through the app, popcorn chicken and chicken stripz with my sides. I got my sides and my stripz but did not receive my popcorn chicken. I wanted to put in a complaint because the food...

Sheetz / I am complaining about a worker named rick warnick

Feb 1, 2019

My niece and I went to Sheetz on January 27th. Mr. Warnick was very rude and kept making snide comments to my niece. He knew of my 14 niece by the fact that his best friend had been in a relationship with her. This man was 19 and she is 14. He beat and raped her. So Mr. Warnick was upset with...

Sheetz / food

Jan 28, 2019

Why in the actual fuck. Did you guys get rid of fried fucking pickles. There are only a few things in this world that make me happy. And those were at the top of the list. You lost all of my business. Please bring them back I'm begging you. I'm so sorry I fucking need them you don't get...

Sheetz / wrong thing

Jan 27, 2019

Store 201 Pa. Apparently there was no barcode on the bottom of my salad so my guy cashier took it got another one & rung it out. I was 20 mins down the road & he put the wrong salad inside. I live an hr & a half away so I couldn't come back. I'd like this taken care of instead of an I'm...

Sheetz / reds wicked ale

Jan 25, 2019

I purchased a 12 pack and the price was 11.99, the cashier rang it up and it showed up 12.59. I said the ticket shows 11.99 the cashier says we cannot change the price it was supose to be changed by the beer rep. This is not my problem, this is a problem from your beer rep and you to...

Sheetz / wrong food

Jan 21, 2019

After paying almost $10 for boneless wings I was given old and stale mozzarella sticks, tater tots, and onion rings. The roads are too icy and the drive back is too far for a refund or exchange. Considering there were no other customers at the location at the time and the price I paid for...

Sheetz / an employee at lewisburg sheetz

Jan 21, 2019

My coworkers and I go into this sheetz very frequently and we are unsatisfied with how this blue haired employee treats us. She rolls her eyes at us, she gives us attitude, she never smiles, and I have heard her use profanity towards other customers; telling them to get the fuck out of...

Sheetz / food

Jan 20, 2019

I use the same three Sheetz consistently: Staunton VA, Waynesboro VA, and Fishersville VA. I also make the exact same order at each one, and the Fishersville VA Sheetz repeatedly does not give me all of the items I pay extra for, and it's become such a problem that I'm submitting thi...

Sheetz / unprofessionalism

Jan 17, 2019

The manager for store 250 in butler pa but walmart is unprofessional and rude. The district manager for the store is rude and thinks the employees at the store don't matter and they're not important. He continues to run his mouth about terminated employees when they're not present to...

Sheetz / food

Jan 17, 2019

I went and ordered a chicken quesadilla and a small French fries. At 6:02 pm on January 17th. I ordered extra sour cream for it and ketchup for my fries . I'm upset I paid extra and never revived neither sour cream or ketchup. At that the bag of French fries maybe were half filled, how...