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Sheetz Customer Service Phone, Email, Contacts

Sheetz
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1.0 1494 Complaints
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Sheetz complaints 1494

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4:26 pm EDT
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Thank you for the patronage. I was able to obtain a job position with circle k with my disability that sheetz had discriminated against me on 4 interview occasions because the personnel conducting the interviews decided my speech impairment was not a good fit for this company. Its not really ok, I have already been informed of this by a widely...

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12:41 pm EDT
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I shop daily at Sheetz in Archdale and have twice had issues with manager Kelly. The first time she was at a register as the line moved and I proceeded to the register she was at. After standing there approximately one minute she then rudely informed me that the register isn’t open. I was really aggravated because she could have told me that immediately...

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7:36 pm EDT
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I stopped at the sheetz https://maps.google.com/maps/place//data=!4m2!3m1!1s0x89cb0f6b449a08a1:0x37131a3445135f4?entry=s&sa=X&ved=1t:8290&hl=en-US&ictx=111 that’s the sheetz I stopped at I got an extra large mt Dew with light ice and it tasted like seltzer water I stop there on a daily and I’ve never had this issue I couldn’t even drink it it was so bad

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Is Sheetz legit?

Our conclusion: After a detailed review, ComplaintsBoard finds Sheetz to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Sheetz is known for their high standards and safety. If you're thinking about dealing with Sheetz, it's wise to check how they handle complaints.

Sheetz earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

A long registered date for sheetz.com can be seen as a positive aspect for Sheetz as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Sheetz's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Sheetz.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Sheetz.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Sheetz have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Sheetz and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Sheetz has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 1494 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Sheetz protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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8:44 am EDT
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This morning, April 5, 2024, I place an order online to be picked up at the drive thru window at Store #722, 3999 S. Hamilton Rd, Groveport, Ohio. I arrived at the store, proceeded to the drive thru window, and was given my order; however, I was given the wrong size drink. The drive thru worker has already left the window so I could not immediately get...

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6:34 am EDT
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My husband and I went to the Sheetz in Louisburg NC, we went to just grab snacks and stuff. We were taking our time and looking at stuff to buy, and my husband wanted to get him a sheets cup to get coffee I actually went ahead to pay for the before even putting the drink in it after I paid he was fixing his coffee and a very, very rude employee comes up and...

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4:06 am EST
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Sheetz Sheetz online delivery

On Jan30th 2024 at 1:53am made an order said it would be delivered by 2:34am . That being said I'm still waiting it's 3:38am. Call the store katyln the manager says it's not there problem don't know what I can do they go through doordash . Fact is I made the order through the sheetz app NOT Doordash. So how do I tell doordash? I didn't make a order through them made it through sheetz. There is no way to contact shertz directly about this an there isn't anything on the FACs page or searching the web. This is ridiculous 😒

Claimed loss: 30.00

Desired outcome: Apologize, fix this so it want happen to anyone else, an a refund.

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9:24 pm EST

Sheetz Sheetz salad

I just bought a salad from your company. The sheetz in Boardman and there was a piece of hair in my salad and it was cold and the portion didn’t suit what I paid for. They didn’t give me a receipts with the price and location but they attached this script to my bag. I’m very concerned with the quality, food safety problems of this location. This is a local sheetz that I go to a lot and I’m a loyal customer.

Claimed loss: Poor food quality, hair in food

Desired outcome: I’d appreciate a response and a refund.

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7:35 am EST
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I do enjoy sheetz food and prior to my accident i indulged myself most often. However this first time ordering delivery i am missing my order, the sampler which i ordered two of does not contain the items requested and the two for 6 which i paid 6.50 for i only got one of. Frankly I am missing about 20% of my items ordered and i cannot find any other way to rectify this.

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1:54 pm EST
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We were visiting in Ohio and stopped for gas at store #552. At the pump #11, I selected no for the car wash and was charged $9.00 anyway. I did not notice it on the receipt until we returned home to Pittsburgh. We did not get the carwash. The store was located on Pearl Road. I was not happy about seeing the charge because of Christmas being so close and I...

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1:53 pm EST
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I was at Sheetz in Grove City pa today (11/22/2023). I ordered my lunch and proceeded to checkout. I was asked if I needed anything else, which I appreciated because I had forgotten to pick up a pack of cigarettes earlier today. When I ran my debit card and the cashier asked me if I needed my receipt I looked down to collect my cigarettes and drink and...

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11:43 am EST
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I like Sheetz, and usually stop when I'm on the road and need gas. Couple visits to the above store the last couple weeks has been below my expectations and pleasant experience with other Sheetz locations. 1. first visit. no receipt given at pump. long line inside of people waiting to check out, only one clerk working, and when I got to him, he had no...

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2:07 am EST
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[protected] -(Sheetz reward card) Wednesday around 8:17am I placed a prepaid pickup order at Hayes St location in Johnstown Pennsylvania I ordered French toast sticks Hash browns Edible cookie dough And a peppermint mocha latte The issue was that I did not receive my latte. My mother was sent to pick up my order since I have been...

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9:02 pm EST
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The staff is the most meanest to disabled people. Oh we were nervous you were walking around oh you grab to much drinks hold on the excessive force was unnecessary and the restraining order. Not even water or gas? The parking lot and premises to? Walking around isn't a crime! But the staff didn't know me and she wanted to knip it in the bud. I have a...

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5:02 pm EST
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Sheetz Poor tasting food

Hello I recently placed order for food at Girard pa location today (November 15) at around 2 pm. The food affected was fries in a cup and French toast sticks. They tasted horrible. Like old fryer grease and I couldn’t even eat them. The milkshake I got was a peppermint one that was 5.30 and it was completely separated and runny. I usually do not have issues here but almost every item I ordered today was not really good at all.

Claimed loss: 15.00 or so

Desired outcome: Refund or gift card

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2:02 am EST

Sheetz Customer service

The really short young girl at sheetz on springs road in hickory is very rude. And only gave me part of my order when I asked for the other part she rolled her eyes and took forever on purpose and was making other orders that came way after me before mine. It said on her name tag she was a supervisor. It was late at night on night shift after 1 am.

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2:31 pm EST
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Hello, I recently received three (3) Sheetz Gift Cards in the mail from a health insurance company called UPMC. They were valued at $15.00 each (total of $45.00). I added those three cards to my Sheetz online app in the 'wallet' section. The app showed that they each had a $15.00 balance in them. Immediately following that, I attempted to place an order on...

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7:46 pm EDT
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Sheetz Car wash

I went to the car wash at the Sheetz in Waynesburg Pa today 11/3/23 at 3:55pm. I got the $9 package, in the middle of my wash the arm broke off and scratched and dented the whole side of my car as it just kept moving and didn’t stop.

I had soap all over my car and had to go somewhere else to rinse the soap off. I did go in the store after coming back from rinsing my car and the manager said oh and just offered me a refund.

Who is going to fix my car? I have a video of me recording the damage in the Sheetz parking lot if you need it.

Claimed loss: Scratches and dents Can get an estimate if need be

Desired outcome: I would like compensation for repairs on my vehicle Aaron Sisler 136 Cumberland Ave Carmichaels PA 15320

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3:22 am EDT
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I came into perry highway sheetz at about 2am to grab my order from the carry out shelf, and was attempting to go through my bag to make sure my whole order was there. Due to this store consistently giving us cold food when an order is scheduled for a pick up time and their inability to give customers the extras that are being paid for. When I went to pick...

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2:08 am EDT
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I went to buy milk and soda for ny kids. I did self pay, but I scanned the milk two times by error, the workers take forever to assist because they only talk among themselves and let the customers wait. I used the second self pay machine and paid for my order. The first machine was saying wait for assistance, so the supervisor at sheetz yelled to me in...

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6:39 am EDT
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Sheetz Cashier

Appx 12:20 PM on October 18th I visited the store to get a drink and sandwich.

When I went to the cashier (Cathy), I gave her my Sheetz card and asked if I

had anything free. I said" sometimes I get a free drink and it has been a while. "

She responded, "they don't give much away anymore since the Biden crunch."

I said "It is what it is because of what Trump left him." She then verbally continued to comment political slurs towards me as I left the store.

Under no circumstances is it acceptable for anyone working at a cashier in any store to make any political comment to a patron. I own a Real Estate company and no one is allowed to discuss politics in the office or on an appointment.

Desired outcome: Proper training.

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About Sheetz

Screenshot Sheetz
Sheetz is a chain of convenience stores and coffee shops with a focus on offering quick food options and fuel services. They provide a variety of made-to-order sandwiches, salads, and snacks alongside their own brand of coffee. Sheetz locations often feature gas pumps and are open 24/7, catering to customers seeking convenience at any hour.
How to file a complaint about Sheetz?

Here is a guide on how to file a complaint or review about Sheetz on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Sheetz in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Sheetz. Mention key areas such as transactions, steps taken to resolve the issue, company's response, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint or review on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint or review about Sheetz on ComplaintsBoard.com.

Overview of Sheetz complaint handling

Sheetz reviews first appeared on Complaints Board on Sep 11, 2007. The latest review Hiring discrimination due to a disability was posted on Apr 22, 2024. The latest complaint snack wraps was resolved on Oct 22, 2019. Sheetz has an average consumer rating of 1 stars from 1494 reviews. Sheetz has resolved 14 complaints.
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  1. Sheetz contacts

  2. Sheetz phone numbers
    +1 (800) 765-4686
    +1 (800) 765-4686
    Click up if you have successfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have successfully reached Sheetz by calling +1 (800) 765-4686 phone number Click down if you have unsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have UNsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number
  3. Sheetz address
    5700 Sixth Avenue, Altoona, Pennsylvania, 16602, United States
  4. Sheetz social media
Sheetz Category
Sheetz is related to the Retail Stores category.

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