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One night when I was walking into dollar tree I notice the manager was cursing at this girl working. I always go to dollar tree because everything is good for a cheap price. The girl is really nice and she's beautiful, she just always got treated the wrong way by the manager. & the manager is a girl that seems to be a low life b***h. I felt so bad for the girl I could tell the girl was pissed off but she didnt say much to the manager or talk back because she didnt wanna lose her job. That manager always had a mean look and she would always stare people down, she acts like she nice but she's not. She is deffinitely fake as f**k. She is known as getting alot of complaints, I don't understand why she is still working, when she shouldnt be. Her name is chasity, if ya don't believe me ya going to have to go to this dollar tree & check it out. Dollar tree needs to have better management. Most of the managers there are unprofessional.
The complaint has been investigated and resolved to the customer’s satisfaction.
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I have been going to the dollar tree for many years and have never had a problem. Went in yesterday afternoon to purchase a few things. Everything went good, the co-workers were nice and helpful but when arrived home, noticed on receipt that I had been charged for multiple items when I hdad just purchased one. As soon as I saw that, I called & was able to talk to an hopeful manager named Shelby. She told me that she wasn't going to be in the next day but she will leave a note (first & last name) letting the other manager know what happened.
So, I went back to the store & the other manager was present. Told her about what had happened yesterday (not looking too happy to help), continuing the details. Manager started saying that the other manager never told her about the situation but she'll give her a call. After a minute of waiting, manager comes out & says, "she's not answering".
The reason for my complaint is because I feel like the managers should have better communication skills when incidences occur during previous shifts. I had money tooken off my card that I had no intention on spending & the M.O.D. wasn't as helpful as I thought she could have been.
Love this store but very unhappy with last visit...