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Dollar Tree
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www.dollartree.com

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1.1 3 Reviews 2973 Complaints
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Dollar Tree Complaints 2973

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S
5:04 pm EDT
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Store is always a mess. Shelves not stocked.manager is rude and talks about employees and customers in front of others customers.i heard her tell an employee that a customer came in and said this is the worst dollar store she told the customer there are other dollar stores she can go to.i have included pictures of the store.it has looked this way for 3 days.

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K
2:10 pm EDT
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My daughter recently had put a application in doing to do stocking so ms. Tracy also the manager call my daughter and told her to come to the interview October 16 /2019 at 9am and my daughter had went to the interview that day and Ms.Tracy told her that she didn't need any help at this time when she did need sockers and my daughter just wasting her time to...

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N
11:36 pm EDT
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I was at work is this was Monday storm on South Harvard Cassie is the manager give me a call I have a emergency that came up and I was already in a bad mood with my name is Nelson Edwards and the way that that the managers are their store talk to you if it's like to make they feel like you're beneath them so I clocked out and left come home to make sure...

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J
8:04 pm EDT

Dollar Tree cashiers

I am writing to you because i was at your el toro store and one register broke down and so they opened another one and we got sent to that one then Marv starting picking people to go there but he completely discriminated all of the latinos and black in there. He went thru the lane and picked certain people instead of getting the first ones in line. He told us no you stay there. What kind of crap is that!? You guys are really going to have racism here? And then the other cashier started apeaking spanish to us because we look mexican?!? What the heck! We speak clear English!

Contact me at [protected]@yahoo.com

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B
9:46 am EDT
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Been shopping there since it was deals and five below, long time customer. Had problems in the past with this store, and, complained to the store Manager on duty!! Staff is very rude, ignorant, and Stephanie is the major problem!! They have problems with their register and with the new system!! The Mgr. on duty, (Afro-American is also rude), they do not...

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M
2:38 pm EDT
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On Sunday October 20, 2019. At the dollar tree in Rosepark in the afternoon. I was shopping and I heard the Assistant Manager tell the cashier that she did not care that a family member of hers was in the hospital. I felt that was unprofessional and cruel of her to say that in front of customers. I was so upset I felt like walking out of the store and not...

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S
10:40 pm EDT
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I shop at this Dollar Tree at 2507 Springs Road in Hickory, NC a lot. I've witnessed this female manager on more then one occasion being rude to customers and her employees. I've witnessed her speak disrespectful to her staff. If you would offer me to work under her for $50.00 an hour, I would say NO WAY, IT'S NOT WORTH IT. She raises her voice, she has an...

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T
4:48 pm EDT
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I went in the store and the place is a mess and the shelf's are nasty they have mud caked on it is very disgusting if you don't do anything about it I will report it to the bbb they will take care of it you have food their and it's a health issue you need to train your employees how to clean it's like that a mess in almost every store you go in. Its not far to the customers come in and see this

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T
1:53 pm EDT
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The manager at this location, located in the Sacramento drive shopping center is very unprofessional. She always has a attitude. I brought a glass from this location and she didn't wrap it, so I asked can I get some new paper or something so it would break as easy. The manager told me she didn't have anything, so I asked could she wrap it in Dollar tree...

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S
11:45 am EDT
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The woman checking me out today was extremely rude. I selected cash back while making my purchase and she tapped her nails at the sign which requested I ask first before doing this. I had my children with me and completely missed it. She rolled her eyes at me as I apologized and announced to everyone in line how she couldn't wait to have a drink due when...

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K
5:54 pm EDT
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On several occasions the store has been closed due to difficulties, but the employees that work here are know drug addicts, one lady has sores an needle marks all over her arms, another lady has her boyfriend with her the entire day she works each day she works, he even goes to the back following her, he is rude to the customers an sells drugs out of the...

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R
2:56 pm EDT
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I've used the bathroom in this store about 4 times. Each time, it's filthy and unkept. No paper towels, no seat covers, no running water, and papers all over the floor. Oh, for some reason that I can't discern, there is liquid soap available ????????Completely disgusting. I talked with my cashier and asked her where she goes to the bathroom. She said she...

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H
2:31 pm EDT
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My name is harley dirga, I was a employ at the rutland vt store in 2016 and I left because my maneger joe bullied me and was verbally rude. He infront of customers said to other asociates that I stunk was not doing my job right and when I went to the second maneger I was told to not say anything but that he would report it and when it got worse after that...

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C
8:05 am EDT
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Oct 18, 2019 approx 6pm I witnessed Eunice, assistant manager verbally abuse + employee, Janice. Janice wanted to try a slipper on, Eunice refused and attempted to grab the slippers out of her hand and kept repeating "thats disgusting" Anna the cashier also was saying "thats disgusting"They were bullying Janice, now that is disgusting Dollar Tree.

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N
12:36 pm EDT

Dollar Tree no stocking for months and very disordered

I have been going to this dt for some time now, lately every time i go there is a mess in every isle, everything is not orderly where is to be. Plus i have been going specifically to the coffe section specifically to buy syrup sweetner they sell a zero calorie and they never have it, always the isle is empty looks the same every time i go each week to check if they stocked. I always just to buy 3 or 4 at a time of different kinds but now cant wvwn buy anything because its not stocked.

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T
8:58 pm EDT
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First and foremost, let start by saying that I am not one to post complaints. With that being said, let me start by saying that this store is the most unsanitary, dirty and unorganized store I have ever been in. Floors are filthy, items strewn around the store and in the aisles, boxes constantly in the aisles that are left unopened for days, nothing is ever...

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B
2:19 pm EDT
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Cassie was the cashier and I asked her to help me and she walked away talking about me to another cashier she has stringy blonde hair and no teeth I will never go there again I was insulted by her this was in palatka Florida I don't know what made her be so ride to me I also had my kids with me this is unprofessional for a business dollar tree should be careful of who they have working for them this is bad for business

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N
1:40 pm EDT
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I am writing because I have witnessed several times several of the managers threatening the staff that they will have any family member who come into the store arrested. As I have also witnessed the one store manager, jodi threatening and being mentally abusive to one particular staff member who seems like he/she may have some life issues or mental...

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S
1:01 pm EDT
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I was shopping in your store on Hylan Blvd and Midland Avenue, Staten Island ny, Store # 7038 on October 8, 2019.. I had my wallet in my hand and as i was walking around, I dropped my wallet. I immediately went to the manager of the store and asked her to put on the camaras to see if or who picked it up, because there was a woman walking trying toohelp me a...

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P
11:39 pm EDT

Dollar Tree employees

I was in the Dollar Tree in Sand Springs Ok the other day and as I was leaving I noticed two employees outside smoking and as a drug counselor I knew it was a joint. I waited until they went back inside and so did I to see if I could get names and I did they were Joni and Christina. I don't feel like this is very professional. I will not be returning to this location as long as I see them working there I will go to the Dollar General. I don't know if the company does drug tests but if not maybe they should because if they are doing it than who else is doing it that works in the company. Very very unprofessional!

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About Dollar Tree

Dollar Tree is a retail chain offering a variety of products priced at $1 or less. Their inventory includes household items, cleaning supplies, party essentials, seasonal decor, and snacks. They cater to budget-conscious shoppers seeking value for everyday goods. Services include in-store shopping and online ordering with in-store pickup options.

Overview of Dollar Tree complaint handling

Dollar Tree reviews first appeared on Complaints Board on May 25, 2008. The latest review Cashier Carol was posted on Apr 28, 2025. The latest complaint An employee of your company is allowing her friends to steal while she turns her head. was resolved on Oct 08, 2021. Dollar Tree has an average consumer rating of 1 stars from 2976 reviews. Dollar Tree has resolved 92 complaints.
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  1. Dollar Tree Contacts

  2. Dollar Tree phone numbers
    +1 (800) 266-8733
    +1 (800) 266-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 3 3 users reported that they have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 23 23 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number
    Orders
    +1 (877) 530-8733
    +1 (877) 530-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 1 1 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 5 5 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number
    Customer Service
    +1 (877) 755-3035
    +1 (877) 755-3035
    Click up if you have successfully reached Dollar Tree by calling +1 (877) 755-3035 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 755-3035 phone number Click down if you have unsuccessfully reached Dollar Tree by calling +1 (877) 755-3035 phone number 0 0 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 755-3035 phone number
    Customer Service
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  3. Dollar Tree emails
  4. Dollar Tree address
    500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
  5. Dollar Tree social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
  7. View all Dollar Tree contacts
Dollar Tree Category
Dollar Tree is ranked 20 among 124 companies in the Retail Stores category

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