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Dollar Tree

www.dollartree.com

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1.1

Overall reputation rating based on reviews and complaints

Dollar Tree earns a 1.1-star rating from 4 reviews and 2989 complaints, indicating that most bargain shoppers are dissatisfied with their purchases.

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Dollar Tree Complaints Page 44 of 150

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D
1:56 am UTC

Dollar Tree store not opening on time

Yesterday I was unable to get into the store at 580 Atlanta Rd. Suite 222, Cumming, Ga. 30040. (for 9 AM)I was told by the employee in the parking lot that the manager overslept & would not be there for a while. This is the second or third time the store has not opened on time due to the manager being late. I think this should be called to your attention. You are evidently losing business. I know my husband & i left & did not make the purchased we intended.

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Update by D Miller
Nov 03, 2019 1:58 am UTC

Yesterday I was unable to get into the store at 580 Atlanta Rd. Suite 222, Cumming, Ga. 30040. (for 9 AM)I was told by the employee in the parking lot that the manager overslept & would not be there for a while. This is the second or third time the store has not opened on time due to the manager being late. I think this should be called to your attention. You are evidently losing business. I know my husband & I left & did not make the purchased we intended.

Update by D Miller
Nov 03, 2019 1:57 am UTC

esterday I was unable to get into the store at 580 Atlanta Rd. Suite 222, Cumming, Ga. 30040. (for 9 AM)I was told by the employee in the parking lot that the manager overslept & would not be there for a while. This is the second or third time the store has not opened on time due to the manager being late. I think this should be called to your attention. You are evidently losing business. I know my husband & I left & did not make the purchased we intended.

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F
10:14 pm UTC
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Every time I shop at Dollar Tree I get an uncomfortable and unprofessional vibe from the employees that are working. It feels as if there is tension among the employees all of the time and they're always rude and hostile toward one another and it makes me feel uneasy. I typically shop in Dollar Tree 3 or 4 times a week and this is a recurring problem that I...

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U
4:40 pm UTC
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My mother and I went to the local dollar tree as I always do for I buy all of my wreath making supplies there. I have NEVER had a bad experience there until a new person started working there the name tag said Misty. While my mother and I were next in line in her check out where hers was the ONLY one open while there were 15+ people behind us "misty"...

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L
7:42 pm UTC
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First time at this location and very disappointed, long line one register open manager stocking with another employee I asked her if they would open another register she was with a customer screamed at me excuse me I'm talking to somebody I said I'm sorry but there's a long line her answer to me was too bad now you can wait and spelled her name to me when I...

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A
1:52 pm UTC
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I work at this store currently and the manager here Dora Taylor constantly changes the work schedule with notifying any of the employees. She puts up a new shedule every three days. So i have to constantly call to check it. Its hard to call up there because the phone line is messed up and she wont get it fixed. I showed up for work ready to do my shift and...

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M
6:59 pm UTC
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I would like to file a formal complaint against the Dollar Tree employee by the name of Miguel in regards to an in-store incident that occurred at the 350 Junius Street location in Brooklyn, NY (Store #7254), on October 29, 2019, at approximately 1:41 p.m. I initially entered the store at approximately 12:30 p.m. in order to purchase Halloween candy and to...

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E
5:42 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
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Yes, I went in today to grab a few little things FIRST OF ALL YOUR TEAM IS NOT USING THE FIFO METHOD!!! U HAVE EXPIRED PRODUCTS ON SHELVES. How I know well I picked up a bg of pork skins dates for October.13 today is the 27 the in front of that bg she was putting on the shelf a bg dated nov. 10th. This store is always dirty do as of today I will not be...

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D
9:45 am UTC
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I am writing this email in a very upset state so please excuse any typos. This morning I visited one of your Dollar Tree stores; store # 7034 located at 2603 Thonotosassa Rd Plant City, FL 33563 and received very humiliating and embarrassing treatment from of all people the store manager by the name of Stacy. I went to the store to purchase a Sunday...

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D
4:23 pm UTC
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I asked assistant manager who said his name was derma who was at the register he wouldn't spell his name for me asked what I needed it for.. He Says couldn't leave the line to open the bathroom remind you I was shopping and couldn't complete my shopping as I desperately needed to use the restroom..in the future I would hope my elderly grandmother would not...

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T
3:57 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
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On Sept 26, 2019 I had just finished working and had clocked out. I went to pick up my trash and anything else that was on the floor. There was an opened box of gift bags on the floor and shelf so I was picking them up when the DM came in. I explain that I wasn't working, I was just picking up my mess and he told me not to worry about it. I put my trash on...

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R
3:16 pm UTC
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I came in today, couldnt find a manger asked a short haired mixed female employee if I could have 1 empty box she was done with. It was to make my son a costume out of that has Autism, thats only 6 yrs old I eben told her. She was VERY rude and stated she couldn't give no box it has to go in trash. Thats just ridiculous! My son wanted to be Thomas the Train...

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T
9:22 am UTC
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The front door has been broken since probably the first part of August. It shouldn't take too long to replace the glass in a door. Here it is almost 3 months later and it still looks like this. The store on the inside looks run down. Not much of an updated selection like I see from other Dollar Tree stores. So now I am having to drive 30 miles away to find...

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K
12:58 am UTC
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Tonight Marrissa rudely did not honor the reduced sign 4 for 1.00 garlic bologna. She made her employee remove the sign. It was clearly stated but the registrar rang up 1.00 because there was no 25 cent sticker on them. She needs training on dealing with seniors. She told me to pay 1.00. She also didn't honor what her store sign said but removed it.

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L
3:31 pm UTC
Verified customer The reviewer confirmed their account using Facebook. Learn more

Dollar Tree service

I sent in a complaint about 2wks ago about the cashier making sexual comments to my 16 yr old son, this [censored] is in her late 60's with bottle blonde hair. I went back to the store today and the old nasty [censored] is still there. What I do not understand is how a company can keep around an employee that will talk to a customer that way let alone a minor. No one should go into explicit details on how pop-rocks are used to give head and to ditch me his mother so she can show him! She is lucky I didn't jump the counter and kick her [censored]!

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C
12:00 am UTC
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10/24/19 — The store manager, Clay, rang up my items at the register. He scanned my bottle of soda and placed it on the ledge. I politely asked him if he could place it in a bag. He initially ignored me so I asked him again. He then rudely stated that most customers take the bottle in their hand and that the store often runs out of bags. I explained that I...

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S
5:04 pm UTC
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Store is always a mess. Shelves not stocked.manager is rude and talks about employees and customers in front of others customers.i heard her tell an employee that a customer came in and said this is the worst dollar store she told the customer there are other dollar stores she can go to.i have included pictures of the store.it has looked this way for 3 days.

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K
2:10 pm UTC
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My daughter recently had put a application in doing to do stocking so ms. Tracy also the manager call my daughter and told her to come to the interview October 16 /2019 at 9am and my daughter had went to the interview that day and Ms.Tracy told her that she didn't need any help at this time when she did need sockers and my daughter just wasting her time to...

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N
11:36 pm UTC
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I was at work is this was Monday storm on South Harvard Cassie is the manager give me a call I have a emergency that came up and I was already in a bad mood with my name is Nelson Edwards and the way that that the managers are their store talk to you if it's like to make they feel like you're beneath them so I clocked out and left come home to make sure...

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J
8:04 pm UTC

Dollar Tree cashiers

I am writing to you because i was at your el toro store and one register broke down and so they opened another one and we got sent to that one then Marv starting picking people to go there but he completely discriminated all of the latinos and black in there. He went thru the lane and picked certain people instead of getting the first ones in line. He told us no you stay there. What kind of crap is that!? You guys are really going to have racism here? And then the other cashier started apeaking spanish to us because we look mexican?!? What the heck! We speak clear English!

Contact me at [protected]@yahoo.com

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B
9:46 am UTC
Verified customer This complaint was posted by a verified customer. Learn more
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Been shopping there since it was deals and five below, long time customer. Had problems in the past with this store, and, complained to the store Manager on duty!! Staff is very rude, ignorant, and Stephanie is the major problem!! They have problems with their register and with the new system!! The Mgr. on duty, (Afro-American is also rude), they do not...

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About Dollar Tree

Dollar Tree is a retail chain offering a variety of products priced at $1 or less. Their inventory includes household items, cleaning supplies, party essentials, seasonal decor, and snacks. They cater to budget-conscious shoppers seeking value for everyday goods. Services include in-store shopping and online ordering with in-store pickup options.
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