employee register person - connie
Sunday, october 13, I visited the dollar tree to purchase about $20+ in merchandise, I got into a opened register line with two people in front of me, the first was well into her purchase a second was in front of me. A new woman (did not recognize her from my many visits)
She opened her register without a open light. As with two previous events exactly with same attitude and nasty response. She immediately shouted "next person in line" the gentleman in front of me told me "i'm not moving"
Your register began shouting "next person in line" technically I was the next person in line... I approached the register, placed my basket on her register, she indicated was not going to handle my purchase, then threatened me with a remark "I am going to call the police" this makes the third time within the past year that I have had the same treatment.
What shocked me was my friend a adult woman and calls me by name shouted "sal you know the rules" I am a 8-year old executive with a career of working with about 40 staff women, I have never been treated with such remarks... To not accept my purchase, and then approach the first register where I was completing my newspaper purchase...
"does he want his basket purchase"? I told her no you had your chance... Enjoy restocking the stuff.
I was told to not shop at this dollar tree... Do you depend on such employee controls? Do you approve of such conduct? Why do you permit employees with such so called rules?
A dedicated dollar tree customer for many years... Prefer dollar tree over any such other competitors :)
I visited our local Dollar Tree store, as usual to purchase the Sunday newspaper.
Along with about $20 in general merchandise. Having the similar treatment
by Dollar Tree register employees, they appear to be violating common and decent
treatment a customer who has spent $40-$60 per month.
I got in line with only two customers, the first lady was winding up her sale.
The gentleman and I were the only two left, when a new employee shouted
"NEXT PERSON IN LINE, the gentleman in front of me stated "I'm not moving,
you go to the now opened second register (without the light on )
A lady jumped to this register and quickly completed her small purchase.
See that no one was responding to "NEXT CUSTOMER IN LINE"
There factually were none, so I approached the register, placed my basket
on the desk ... greeted with "NEXT PERSON IN LINE" verbally assaulted by this
command, upset me so I shouted there is no one but me!
She immediately shouted she would call the Police ...
Got back into my first line, purchased the newspaper, the new register lady
came over to my first purchase register and told my friend "does he want
his merchandise? When she minutes ago refused to allow me the purchase.
Yesterday I was contacted District Manager Gina Britton, who indicated she
was at the Dollar Tree where the above occurred ... she mentioned she was
in the process of interviewing three women, who were going to testify.
The tone appeared biased against me ... were these women employees?
Customers ? Felt this was a move against me without being present.
Did Gina Britton ask for their store receipts to prove they were present
or was this merely a hanging gang of incompetent women ...
I managed 37 women for 18 years ...promoted six after training them
into management jobs...
I have a career of patience and tolerance ... but this corporate tolerance
is unacceptable? Years of dedicated customer purchases and I have to
deal with the above ?
I had to furlough a young woman who failed to perform her contracted
duty, our Human Resources, with others to confirm the conduct, allowed
the young lady who apparently lied on her resume' to stay for 90 days ...
she lied about wanting the job collected a handsome salary for six months
and moved to Florida with her husband.
The Dollar Tree should be furloughed for 2-weeks without pay.
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On 10/3/19 I visited Ligonier Indiana store. I am a 51 yr old disabled female who walks with a cane. I had never been to this store before and was excited to see the deals. I was taking my time looking over everything especially cleatence. I am on a fixed income so value and cost is important. I found a set of tupperware type products on cleatence and placed them in my cart. After going several aisles over looking at products I realized I would not have enough money to purchase this box of containers. Having difficulty walking I set the medium size box on a shelf and proceeded to register. The entire time I was in the store a manager and employee followed me down every aisle. I had become uncomfortable even being in store. The manager very rudely and loudly asked where the box was I had in my cart. I told her on an open shelf and aporoximately where
She very rudely pulled me from register line and made me walk the aisles with my cane and her until I showed her. I left the store crying. I have never been so embarrassed. I have told at least 20 people not to visit this store to go to Dollar General instead at least they treat you with respect. I am sending an editorial letter to 3 different newspapers concerning this incident in hopes of preventing someone else this uncalled for trearment. I will continue to let everyone I know NOT to shop at this dollar deal/dollar tree store. I am even considering contacting a lawyer concerning the harassment I received.
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On Monday, October 7, 2019, between 1:00 & 1:14 PM, I visited the Taylor Avenue location of Dollar Tree. I observed the Cashier on Register 3 while she was handling the transaction of an elderly customer and what I saw and heard from her were not good. The Cashier on Register 3 repeatedly stated "I'm about to quit, I'm about to quit..." while she wa...
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I bought 6 storage containers but they wouldn't work. I took them back to exchange for some that would work. I found some that would work but there were only 4. I wanted a refund for the 2 that I was unable to exchange. The highly intelligent sales clerk kept my receipt so now I guess I'm stuck with 2 containers I'll never be able to use. She told me I would have to keep the containers and exchange them another time. How can I exchange them without a receipt?
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I patronage this store almost daily at least five times in a week. The cashiers are always talking amongst themselves and eating The lines are always long lines all the way Back to the freezers section. The store is dirty all the time, boxes blocking the aisle im afraid something is going to fall on my head. needs moping. The upper level is very nasty too...
Read full complaint and 3 commentson 10/06/19 the store closed at 5:45 pm
An announcement was made over the PA that the store would be closing in 3 minutes. We were told to proceed to registers 3 & 4. According to the web site they are supposed to be open till 10pm. I drove 30 min to get there just to be kicked out. The woman at the register said "I just want to get out of here". The doors were locked and an employee had to let me out. He was turning shoppers away. This is unacceptable.
Read full complaintservice
So the employee named linda decided to tell me the customer how she had the right to deny a customer service. I said I disagree.i don't think dollar tree gives you that right.she continues to tell me how she will deny a customer how this is her part time job she don't need dollar tree. Then the female employee on the back register yells tell him mrs linda an they cheer an laugh
My total was $5.36.i gave her $5.50 while waiting for my change.14 Linda still bragging an cheering.i say that's fine but I'm waiting for my change an she say yeah an it's only .14
At this point I'm embarrassed so I walk out
Now I know this is not how dollar tree treats it's cus
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Read full complaint and 1 commentstatus of store
I love Dollar Store, and have visited stores in Broomall, Phoenixville and Royersford, PA. All were well-staffed, shelves full and store in order. When I visited the Exton store tonight it was disconcerting — shelves empty, store in disarray, under-staffed (no one at the one open register, multiple shoppers in line waiting to check out). I had the impression the store might be getting ready to be closed, it was that bad. But, there were signs posted all over the store for help wanted. Whoever manages the store has a lot to answer for!
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