debt charged twice
On November 11, 2019 I was charged twice that went through my card was told I would get my money added back to my card. Your system went down and charged my card. I want my money $18.40 and $20.40.
Such a shame that it's been 7 days and Chime is saying it is on you, Your saying it's on them. What the hell. I need my money back. The store is in Columbus GA store #2032. My card ends in 8404.. what the hell
dirty store
I have visited this Dollar Tree twice and both times it is incredibly dirty. The first time it was not too bad and I just thought maybe they had a really busy day. A month later I went back to the store and was shocked by how dirty the store had become. The floors were obviously not been cleaned in a long while. Besides pieces of paper being everywhere...
Read full review of Dollar Treeemployment
I stood up to a store manager and then was falsely accused of stealing worked a shift because I was the only employee there who knew how to run truck then was put on a 1 week suspension that ended 3 weeks and 6 days with termination. I only got suspended because I said I wanted to transfer due to the fact that the store does not follow code, refused to put...
checkout and customer service
I was at this store waiting in line at 12:45 pm today. After waiting in line for about 10 minutes, I noticed the line was backed up about 10 customers all with carts full of items. The cashier at the one register that was open was chit chatting with customers very loudly and knocking items onto the floor off the conveyer belt, working at at a very slow pace, oblivious to the line that had formed. I left my cart with my high school kids in line and started to look down the aisles for another staff member to let them know that they should probably open another register, at this point I was very calm and just wanted to try to help because I know these things can happen. Another customer said I think there are people in the break room over there, so I walked over to knock on the door. The cashier that was working very rudely yelled at me that there was a shift change going on and I said well regardless they should probably know that you are backed up and come out and help. She said well they can't help if they don't have drawer and the yelled behind her where the break room is "there is a customer coming to complain because we are backed up." At this point, I am annoyed, I don't know who she thought she was to talk to a customer so rudely and to cause a scene like that. So I knocked and there were three employees in there chit chatting and laughing, I was trying to tell them why I was knocking but the cashier kept yelling over me. The lady, who I assumed was the manager said we are at shift change, and I said well your are backed up so you might want to move things along. Two of them came right out at that point. I get back in line and the cashier that was on duty then turns to the other employees coming out of the break room and starts whispering about me to them. I was really annoyed at this point and said it's real professional to whisper about a customer who is standing right here, keep it up and I will file a complaint, and she had the audacity to roll her eyes at me and yell I just told them I knew you were going to complain and then grumble to other customers about me. Two people behind me in line thanked me for getting some one to help out and the customer who the one cashier had been waiting on told me she couldn't believe how rude she was to me and that maybe if the cashier stopped talking and commenting on what everyone was buying things would have moved quicker.
One would think that the cashier would have noticed the line and just turned to the break room and let them know to come help so they would have moved along quicker, also not sure why it takes 3 people to do a shift change. I have never complained about customer service anywhere before in my life, but I was so disgusted by the way I was treated by the cashier when my original intentions were to help out.
Thank you,
Kelly Tobin
I work with people with disabilities and am a known advocate for people with disabilities so you are making comments about a situation you were not a witness of nor have any first hand knowledge about. If you read the complaint carefully you would have noticed that I was trying to help an overworked employee out to begin with. I wasn't upset until verbally attacked by the employee. A shift change should not take 15 minutes by 3 staff members and obviously at least 2 of those people were on the time clock at that time. I was not mistaken by what I said I was told by other costumers, I have no reason to lie or make up anything. You were not present so your judgement of me is insignificant. Also, if you read the whole thing you would have seen that I have never complained about anyone in any customer relation situation in my life before this time. I am a patient person and was trying to help her out until verbally attacked. I also didn't enter their break room, I simply knocked on their door to let the manager know that there was a backed up line. Also, I have every right as a customer to seek out the manager at anytime during my shopping experience. I never demanded I be helped, just wanted to let them know that they were backed up. I wasn't rude until verbally attacked and even then I wasn't rude just simply defended myself, I never raised my voice or tried to yell over the person who was yelling. I just simply stated my opinion of what is professionalism. I didn't demand anything, I just let them know that they were backed up.
nun rehire
My name is the Jessica I currently now live in Arkansas I used to live in Mississippi I worked at a dollar tree about four years ago I applied where I live now to get the job I got a call but was told that I am a non-rehire I'm trying to figure out why am I a place in the system as a non-rehire when I was told not to come to work on her truck day because...
Read full review of Dollar Treea very rude and disrespectful cashier
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Read full review of Dollar Treedirty store
This store is a disgrace; items strewn all over the aisles that you have to step over things to walk; dust and dirt on the floor; looks like it has not been cleaned or swept in years; shelves are always empty and in disaray; always one register open with a long line; the place is a mess and is dirty; I no longer shop there and go to the store in salem new...
Read full review of Dollar Tree and 1 commentregisters
As I'm standing in a long line that continues behind me dow. The isle there is one employee on registers as I heard three employees talking in the back office as this one poor girl was trying her hardest to get the big line down that continued to get longer lately every time I go In their the line is always long with only one employee on register as the...
employee rights
I have been in this store countless times. The manager Tyler sleeps in his office while his cashier runs the entire store. He was screaming at this one lady Tammy. He seems to favor others while certain ones get treated like crap. It's not right. Some one needs to put a stop to this. I have noticed that one girl Windy never helps the cashier. Even when the...
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DOI: 11/14/19 Entered store to shop, hear employee Sarah call on intercom Natasha to office; placed items in basket, was approached by Folsom Police and told employee Sarah was requesting him to make an immediate Trespassing report and ban from entering the store forever. Sarah alleged I have been in the store and been rude to a customer on 8 separate...
Read full review of Dollar Treethe manager/employees and that nasty store
I was in this store today and the Manager and another Employee were talking about customers calling and asking for thing. Making funny of those people and your Manager says I don't know why they Call and asking for things. The person wanted to know if they thought they would have one of the 7 things there was in the store and she said I told I don't know...
Read full review of Dollar Tree and 2 commentsi'm reporting a complaint about the managers chandra and brenda
I got a call from my younger sister saying that she tried to call our mothers work to find out if she was there because she wasnt answering her phone and was worried she said that brenda said to her yes and that she is on the register n cant come to the phone, my sister said she didnt need to speak to her and was just worried about her brenda says is that...
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I just started work here at this Tempe, Az location at Dollar tree on 10/25/19 upon working here they gave No training what so ever on what was required of me. I have asked several times what would they like me to do well upon V which he goes by as a manger here he said I am cashier and will be doing alittle of everything which is fine upon the job...
Read full review of Dollar Treemanager sent me home after I corrected his math.
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Read full review of Dollar Treereceipt for purchase and insistence on defective merchandise costing me
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Read full review of Dollar Treemanager
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Your cashier Ruth was very uptight and rude with me. I asked where a product was and she was very snippy and didn't seem to care to help. She gave me very short answers in such a rude town. If it wasn't for her assistant I would not shop at this store again. The cashier, Briana, decided to take over. She went above and beyond to help me and guide me in to1 multiple people things I was looking for. She was beyond polite and helpful! Thank you Briana for making my shopping trip at one of my favorite stores a delight again!
not enough shelf stockers
This store constantly has loads of boxes blocking aises. You can see into the storeroom where is is packed with boxes yet shelves constantly bare of many products. This goes on for weeks at a time Looked for months during summer for bleach NONE then some came in and gone again. No Baby wipes Nacho chips nuts V-8 i could go on and on You stopped getting...
Read full review of Dollar Treestore is empty
My name is vicki I made a complaint with the distract manager James Turnbull about the paintsville dollar tree, the shelves are empty and store is nasty, I have to drive to the next county over to shop. If dollar tree dosen't want the paintsville people money they need to shut down the store. This has been going on for months the manager sits in her office...
Read full review of Dollar Treemanager
My manager Patrick is continuously rude yelling at me and also getting smart with me I have witnesses in the store that also work there. It has been numerous occasions where Patrick got smart with me and I have asked him not to talk to me in any yelling and smart manor I am not comfortable with this all I have kept quite for the time I have been there I try to explain what I do understand and get talked over
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