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Dollar Tree

www.dollartree.com

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Dollar Tree Complaints Page 40 of 149

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1:47 am EST
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Dollar Tree luminescence vanilla scented apothecary candles

Hello,

On 1/4/2020, I placed an online order for 2 cases/dozen of the 3 inch Lumin Esscence Apothecary Vanilla Scented Candles. Order #: EC129724525.

On 1/14/2020, I received 1 case/doze. Four of the 3 inch Lumin Essence Apothecary Vanilla Scented Candles were broken/unuseable.

I request a refund for the four, 3 inch Lumin Essence Apothecary Vanilla Scented broken Candles.

Thank you,

Paul Bennett
607 Desparado Road
Bailey, CO 80421
[protected]

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12:27 am EST
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I took an uber and was at the store at 804 pm while it was well lit I saw two employees 1 male and 1 female and were clearly uninterested to acknowledge me at the main entrance the employee made a a hand signal waving as they were closed early and were just getting their stuff together to leave.. I wasted my cab fee to shop at your store as I needed to get...

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8:01 am EST
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On Saturday, Jan 4, 2020. I went to the Dollar Tree store on Main Street in Santa Ana I arrived there a 8:34 PM and the store was closed early at 8:30 when the store is supposed to stay open till 9:00 PM. I knocked on the door and the cashiers ignored me. I'm upset with the workers and the management at this location and closing the store early is unexceptable.

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9:00 pm EST
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I bought 2 4aa pk, 2 6pk aaa batteries. None of them work. I am so disappointed in dollar tree. Ex date days good til 2022. I am on a fixed income disabled, and I can't afford to take them back for a refund. So, I feel like ive been scammed. Selling products that dont work. I would appreciate my money back.. r. Bethards 4316 cottonwood ct granbury tx 76049 [protected]. Thank you

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1:44 pm EST
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Hi, I shopped at the East side Dollar tree here in Casper Wyoming and I saw the store manager physically hit an employee and was reprimanding them in front of customers. I believe her name is Wendy. I went through the employee's line (they were a cashier) and the employee seemed fine but I knew they felt insecure by the look on their face. I also wanted to...

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4:55 pm EST
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I was at the Dollar Tree Jan 2, 2019. I was in the line and the manager just closes her drawer and walks out the door. I saw the other cashier ask her where she was headed and she just kept on going. I then overheard the cashier say she was alone in the building. I was shocked at the way the manager just left us in line like that and how she left her staff...

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6:31 am EST

Dollar Tree suspended without warning

I've been working for Dollar Tree since mid-March of 2019. I was hired as an assistant store manager (ASM), and even though it was my first management job, I tried my absolute best. Roughly three months prior to this incident, our district manager transferred to a new district, and another DM was brought in. The new DM was set on helping me get promoted to a full-time position as either a freight or operations manager, and I was encouraged to apply at several other locations that needed said positions filled.

On December 18th 2018, I arrived at work (as I have every day for more than nine months). About an hour before I was supposed to leave, the store manager called me into the office and informed me that HR was suspending me because I had "too many write-ups", many of which were MONTHS old, spanning back to when I first started. For some reason unbeknownst to me, corporate was digging up these old write-ups and "investigating" whether I was eligible to be promoted.

I was asked to clock out, and I complied. I went into the bathroom (because I needed to "go"), and then the store manager sent me a text prompting me to turn in my store keys. I notified him that I was in the bathroom and that i would bring the keys up to him when I was finished. He then sent one of my employees into the area where the bathrooms are located, and then he sent me another text moments later to the tune of "X didn't see you in the back room. I need you up here right now". Again, I complied, turning in my store keys. I was told that I would be suspended for three days (obviously without pay), or "Until HR finishes their review".

As I'm writing this, it's January 3rd 2020.
I have been suspended for more than two weeks without pay, save the whopping $148 that I received from my last few working days.

I've served Dollar Tree loyally since the get-go and have done nothing but sing their praises. I signed paperwork to take a loan out for a new car, and since the day I began driving it, I've been running to the bank for change and traveling as far as Natick Massachusetts to cover stores that needed help (I live in Worcester, so it's roughly a 50-mile round trip). I've been aiming for a promotion since August, and every time I've applied for a position after expressing interest to my boss (a man who encouraged me to apply), the positions were mysteriously filled shortly thereafter. I have come in early and stayed late. I've worked open to close (about a 15 hour work day). I've worked every holiday. I've worked on my days off. I've offered to come in to work at the drop of a hat because the company that allegedly cares about their employees needed help.

All that I've received in return is a biweekly paycheck of a less than livable amount and a "three day suspension" that has lasted more than two weeks.

Words cannot even begin to describe how frustrated I am with this company. The best part? I can't file for unemployment because I'm technically still an employee. So here I am, out of a job shortly after Christmas, with bills piling up to the ceiling. And for what? Showing ambition at work.

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Yungmac
US
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Jan 15, 2020 5:21 pm EST
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We’re you ever told that you can come back to work ?

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7:34 am EST
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No toilet tissue in men's bathroom. No paper towels in stall. No paper towels in main bathroom. Imagine my surprise to figure out this after I have already popped a squat. Could you please hire a competent manager.in the event that you have a competent manager at this site and you are just not providing said manager with enough employees to do his or her job correctly then please give them the help they need

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8:37 pm EST
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I went into this store st 6:50 pm this evening. I Purchased five items. There were two women and one man and a little girl at door fussing about customers having no respect. I did not know what they meant until i stood in line to check out. At this point the door was locked and all four of them were letting customers out. There was one cashier for the line...

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1:00 am EST
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I worked part time at this store for several weeks. During this time I had a problem with my foot and I couldn't walk fast. (I later had to have a stint put in my leg). One night right before closing, the manager (Tina I think) told me to clean the bathroom, which I did, but caught me as I was returning to the register and told me that I wasn't walking fast...

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11:26 am EST
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Dollar Tree manager

The Hispanic manager at Carthage missouri is very rood and hateful. when you have a problem she tells you it's not her problem and leave. We buy the Kansas City paper for coupons and have always been able to check and make sure they are in paper since they get left out some times today she would not let us make sure paper was complete two I bought had coupons missing and she said that's our fault and we can't change papers! The only reason they have a line at door waiting to open is for the coupons and not the whole paper. Everyone is tired of her rudeness and unwilling to help out. Half the time she comes in late and seems drunk or high. She is the worst example of customer service.

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shadowg
US
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Dec 29, 2019 3:41 pm EST

I have a feeling that there is more to this story than what you are saying. People do not ask you to leave places if you are behaving yourself.

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11:25 am EST
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Dollar Tree my receipt/exchange

I was at store on 12/20/19 at 2:15p Chicopee, Ma store 591 Memorial Dr. suite B. I need to exchange some things, I called that same day to get slip and was told couldn't do that, so I'm unable to exchange. Michelle the Mgr, she also was the person who waited on me. told me call the store mgr, unable to reach him Demetrie. I charged the purchase of 11.09.
Can someone help or # I can call. [protected] is my #

Margaret Costa

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10:29 pm EST
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I am very angry, today December 23, 2019 the manager in turn was throwing away customers at 9:30 pm when the store closes at 10:00 pm and closed the store door at 9:45 pm and did not let anyone enter to the store, and also looking badly at people, She was telling people that at 10:00 pm they had to leave that it didn't matter if there were customers inside...

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12:45 am EST
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On Friday December 20, 2019 I went into Dollar tree to shop. Was looking for some Ajax clothes detergent but there was only one bottle, so I finished getting what I cam in there for headed to the register to ask the cashier if there were any more. She thens call Mr.Winston whom is the manager to ask him if there is more in the store, he goes looking around...

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6:12 pm EST
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12/22/2019 around 12:30 pm, Upon getting out of my car I saw a heavy set lady walking in and her pants were half way down exposing her hind end. She was already in the doors before I got to the doors and upon entering her pants were up and she was struggling to get around do to her weight. The employee at the first cashier, older in her 60s and a customer...

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8:57 pm EST
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I am always shopping at the dollar tree but today I had to used the ladies bathroom and the bathroom was disgusting nasty and filthy, unsanitary. floors, toilets, and the sink. The toilets where not fit to use, all the customers that comes and goes in the store in one day and no one can cleaned the bathrooms. does not make you want to return to the store.

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8:03 pm EST
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I arrived at the store, the morning of 12/20 around 10am and realized the store was closed until 11; that's ok I went back later. The manager at this store is a liar and a little [censored]. The sign on the front door says 11am-6pm. They were closed at 530pm and said the store had been open since 830am. When questioned about the sign the young man said there i...

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8:47 am EST
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I love The Dollar Tree. But I refuse to shop here anymore. Attached are photos of what it looks like every time I go into the store. It's been like this for months so it is not due to the Christmas rush. This time I went in it just really upset me because I really do love Dollar Tree. I am very disappointed. Also, when I go in the employees, which there...

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5:06 pm EST
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I went into a Dollar Tree store address 3829 Aramingo Ave around 5:45 pm on November 5th. I was standing on the isle openings up my shopping list on my cell phone. A guy wearing a Flyer's shirt approached me. He said he didn't want to trouble me, that he gets a lot of shop lifters and he didn't want to suspect me of shop lifting. He asked me to leave my...

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3:16 pm EST
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Yesterday there were more than 15 people in line with one cashier. When asked for a manager I was told the store does not have one at this time. This store and the other Dollar Trees in the area are the same! Understaffed and understocked! The stores have 3 registers but I have NEVER seen them used at the same time in any store. Please do something to help...

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About Dollar Tree

Dollar Tree is a retail chain offering a variety of products priced at $1 or less. Their inventory includes household items, cleaning supplies, party essentials, seasonal decor, and snacks. They cater to budget-conscious shoppers seeking value for everyday goods. Services include in-store shopping and online ordering with in-store pickup options.
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Dollar Tree is ranked 20 among 120 companies in the Retail Stores category

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