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Dollar Tree Customer Service Phone, Email, Contacts

Dollar Tree
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www.dollartree.com
www.dollartree.com

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1.1 2964 Reviews 2962 Complaints
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Dollar Tree complaints 2962

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T
2:03 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Is the bestThere are long lines, I stop by the office and ask for help because there is only one cashier, the manager was in the office I asked if she could help, customer should come first, she said she was busy but will be out when she was done 15 min later still no help I'm 68 years old I've worked at a few stores, the customer comes first, I don't think...

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T
6:00 pm EST

Dollar Tree double charged on debit card

In Saturday November 30 2019 I went to Dollar Tree in Arlington tx where I was double charged on my debit card. Went back to speak to manager and she would not assist. Was very rude and walked away as I was attempting to speak with her.

She gave me an out of date 800 number to call.

I will be filing a fraud claim with my bank. This manager should be terminated

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T
2:49 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I arrived at your store around 12:30 on December 1, 2019. I picked up my 2 items and went to the check-out line. There were 2 register lights on. One of the registers with the light on did not have a cashier. The other lane was 4 people deep. I stood at the line with the light on but no cashier. I was abruptly told by the cashier, that was working with...

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J
8:04 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I just got done shopping at the gainsville location and as we were heading to the cashier to check out I walked up to a woman croutched down touching her face with her eyes closed and mouth hanging open. She looked obviously high out of her mind. I backed away to which she had no clue at all that I was even there and almost just left everything there and...

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C
10:09 am EST
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This location at 26th and Girard in Philadelphia came to our neighborhood about 2 years ago. These photos show a typical day in front of the store. The entire neighborhood was excited when you came to us but not, with revitalization of the entire neighborhood n full swing, your company is setting the bar quite low and we'd love to put a stop to this. Thi...

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A
2:05 am EST
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On November 22, 2019, I was shopping at the dollar tree in Liverpool, NY and bought Christmas decorations, but then a couple days later I saw on my credit card statement that I was charged twice on that day the exact amount. How do I get my money back and prove that I was charged 33.40$ twice on November 22, 2019. I noticed on another persons complaint the same thing happened to him and he was refunded. Please help me!

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C
4:49 pm EST
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I was at this store at the Salisbury mall and I was shopping and was getting something out my pocket when ur manerger walks up to me and said I seen u take something I need to see ur pockets and so I pulled all my pockets out and showed I had nothing then he said I know ur white carcker self had something and was very rude to my wife and well and if u have...

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E
5:09 pm EST
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Dollar Tree debt charged twice

On November 11, 2019 I was charged twice that went through my card was told I would get my money added back to my card. Your system went down and charged my card. I want my money $18.40 and $20.40.
Such a shame that it's been 7 days and Chime is saying it is on you, Your saying it's on them. What the hell. I need my money back. The store is in Columbus GA store #2032. My card ends in 8404.. what the hell

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R
11:19 pm EST
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I have visited this Dollar Tree twice and both times it is incredibly dirty. The first time it was not too bad and I just thought maybe they had a really busy day. A month later I went back to the store and was shocked by how dirty the store had become. The floors were obviously not been cleaned in a long while. Besides pieces of paper being everywhere...

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M
3:12 pm EST
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I stood up to a store manager and then was falsely accused of stealing worked a shift because I was the only employee there who knew how to run truck then was put on a 1 week suspension that ended 3 weeks and 6 days with termination. I only got suspended because I said I wanted to transfer due to the fact that the store does not follow code, refused to put...

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K
2:42 pm EST
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I was at this store waiting in line at 12:45 pm today. After waiting in line for about 10 minutes, I noticed the line was backed up about 10 customers all with carts full of items. The cashier at the one register that was open was chit chatting with customers very loudly and knocking items onto the floor off the conveyer belt, working at at a very slow...

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L
12:05 pm EST
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My name is the Jessica I currently now live in Arkansas I used to live in Mississippi I worked at a dollar tree about four years ago I applied where I live now to get the job I got a call but was told that I am a non-rehire I'm trying to figure out why am I a place in the system as a non-rehire when I was told not to come to work on her truck day because...

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S
11:59 am EST
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I accidently took a shopping cart that the cashier was using for items the customer did not want to purchase. She was so rude in saying this cart belongs to be. I told her I was sorry but her attitude was bad. I told her to calm down I'm very sorry. So I just went and got another cart. I was surprised to hear her talking about the incident to another...

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V
5:37 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

This store is a disgrace; items strewn all over the aisles that you have to step over things to walk; dust and dirt on the floor; looks like it has not been cleaned or swept in years; shelves are always empty and in disaray; always one register open with a long line; the place is a mess and is dirty; I no longer shop there and go to the store in salem new...

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M
12:49 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

As I'm standing in a long line that continues behind me dow. The isle there is one employee on registers as I heard three employees talking in the back office as this one poor girl was trying her hardest to get the big line down that continued to get longer lately every time I go In their the line is always long with only one employee on register as the...

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A
10:16 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I have been in this store countless times. The manager Tyler sleeps in his office while his cashier runs the entire store. He was screaming at this one lady Tammy. He seems to favor others while certain ones get treated like crap. It's not right. Some one needs to put a stop to this. I have noticed that one girl Windy never helps the cashier. Even when the...

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H
6:42 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

DOI: 11/14/19 Entered store to shop, hear employee Sarah call on intercom Natasha to office; placed items in basket, was approached by Folsom Police and told employee Sarah was requesting him to make an immediate Trespassing report and ban from entering the store forever. Sarah alleged I have been in the store and been rude to a customer on 8 separate...

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L
3:44 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I was in this store today and the Manager and another Employee were talking about customers calling and asking for thing. Making funny of those people and your Manager says I don't know why they Call and asking for things. The person wanted to know if they thought they would have one of the 7 things there was in the store and she said I told I don't know...

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N
12:19 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I got a call from my younger sister saying that she tried to call our mothers work to find out if she was there because she wasnt answering her phone and was worried she said that brenda said to her yes and that she is on the register n cant come to the phone, my sister said she didnt need to speak to her and was just worried about her brenda says is that...

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A
2:16 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I just started work here at this Tempe, Az location at Dollar tree on 10/25/19 upon working here they gave No training what so ever on what was required of me. I have asked several times what would they like me to do well upon V which he goes by as a manger here he said I am cashier and will be doing alittle of everything which is fine upon the job...

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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Dollar Tree. Make sure it is specific and indicative of the problem, such as "Overcharged for Items at Dollar Tree" or "Expired Products Sold at Dollar Tree".

4. Detailing the experience: Provide a detailed account of your experience with Dollar Tree. Mention key areas such as customer service, product quality, pricing discrepancies, store cleanliness, or any other relevant aspects of your interaction with the company. Include specific details about transactions, such as dates, store locations, and items purchased. Clearly describe the nature of the issue, including any steps you took to resolve it, such as contacting customer service, and the response you received from the company. Explain how this issue has personally affected you, whether it be a waste of time, financial loss, or any inconvenience caused.

5. Attaching supporting documents: Attach any relevant supporting documents such as receipts, photos, emails, or correspondence with the company. Be cautious not to include sensitive personal information that could compromise your privacy or security.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with Dollar Tree. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, apology, or any other form of rectification.

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Overview of Dollar Tree complaint handling

Dollar Tree reviews first appeared on Complaints Board on May 25, 2008. The latest review Associate was posted on Apr 17, 2024. The latest complaint An employee of your company is allowing her friends to steal while she turns her head. was resolved on Oct 08, 2021. Dollar Tree has an average consumer rating of 1 stars from 2963 reviews. Dollar Tree has resolved 92 complaints.
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  1. Dollar Tree contacts

  2. Dollar Tree phone numbers
    +1 (800) 266-8733
    +1 (800) 266-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 1 1 users reported that they have successfully reached Dollar Tree by calling +1 (800) 266-8733 phone number Click up if you have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number 21 21 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (800) 266-8733 phone number
    Orders
    +1 (877) 530-8733
    +1 (877) 530-8733
    Click up if you have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 0 0 users reported that they have successfully reached Dollar Tree by calling +1 (877) 530-8733 phone number Click up if you have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number 4 4 users reported that they have UNsuccessfully reached Dollar Tree by calling +1 (877) 530-8733 phone number
    Customer Service
  3. Dollar Tree emails
  4. Dollar Tree address
    500 Volvo Pkwy, Chesapeake, Kansas, 23320-1604, United States
  5. Dollar Tree social media
Dollar Tree Category
Dollar Tree is related to the Retail Stores category.

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