manager
The Hispanic manager at Carthage missouri is very rood and hateful. when you have a problem she tells you it's not her problem and leave. We buy the Kansas City paper for coupons and have always been able to check and make sure they are in paper since they get left out some times today she would not let us make sure paper was complete two I bought had coupons missing and she said that's our fault and we can't change papers! The only reason they have a line at door waiting to open is for the coupons and not the whole paper. Everyone is tired of her rudeness and unwilling to help out. Half the time she comes in late and seems drunk or high. She is the worst example of customer service.
my receipt/exchange
I was at store on 12/20/19 at 2:15p Chicopee, Ma store 591 Memorial Dr. suite B. I need to exchange some things, I called that same day to get slip and was told couldn't do that, so I'm unable to exchange. Michelle the Mgr, she also was the person who waited on me. told me call the store mgr, unable to reach him Demetrie. I charged the purchase of 11.09.
Can someone help or # I can call. [protected] is my #
Margaret Costa
To the manager in turn at december 23,2019 9:00pm
I am very angry, today December 23, 2019 the manager in turn was throwing away customers at 9:30 pm when the store closes at 10:00 pm and closed the store door at 9:45 pm and did not let anyone enter to the store, and also looking badly at people, She was telling people that at 10:00 pm they had to leave that it didn't matter if there were customers inside...
Read full complaint and 6 commentsthe manger eric winston
On Friday December 20, 2019 I went into Dollar tree to shop. Was looking for some Ajax clothes detergent but there was only one bottle, so I finished getting what I cam in there for headed to the register to ask the cashier if there were any more. She thens call Mr.Winston whom is the manager to ask him if there is more in the store, he goes looking around...
employees unethical behavior
12/22/2019 around 12:30 pm, Upon getting out of my car I saw a heavy set lady walking in and her pants were half way down exposing her hind end. She was already in the doors before I got to the doors and upon entering her pants were up and she was struggling to get around do to her weight. The employee at the first cashier, older in her 60s and a customer...
Read full complaintthe ladies bathroom
I am always shopping at the dollar tree but today I had to used the ladies bathroom and the bathroom was disgusting nasty and filthy, unsanitary. floors, toilets, and the sink. The toilets where not fit to use, all the customers that comes and goes in the store in one day and no one can cleaned the bathrooms. does not make you want to return to the store.
Read full complaintgeneral manager and customer service
I arrived at the store, the morning of 12/20 around 10am and realized the store was closed until 11; that's ok I went back later. The manager at this store is a liar and a little [censored]. The sign on the front door says 11am-6pm. They were closed at 530pm and said the store had been open since 830am. When questioned about the sign the young man said there i...
Read full complaintthe store is a mess
I love The Dollar Tree. But I refuse to shop here anymore. Attached are photos of what it looks like every time I go into the store. It's been like this for months so it is not due to the Christmas rush. This time I went in it just really upset me because I really do love Dollar Tree. I am very disappointed. Also, when I go in the employees, which there...
service
I went into a Dollar Tree store address 3829 Aramingo Ave around 5:45 pm on November 5th. I was standing on the isle openings up my shopping list on my cell phone. A guy wearing a Flyer's shirt approached me. He said he didn't want to trouble me, that he gets a lot of shop lifters and he didn't want to suspect me of shop lifting. He asked me to leave my...
Read full complaintService
Yesterday there were more than 15 people in line with one cashier. When asked for a manager I was told the store does not have one at this time. This store and the other Dollar Trees in the area are the same! Understaffed and understocked! The stores have 3 registers but I have NEVER seen them used at the same time in any store. Please do something to help...
Read full complaint and 4 commentscustomer service
Customer service is always bad at this location. Cashiers and managers are so rude! Always just one cashier and this locations is always busy that it warrants 2 cashiers at all times. There can be 10 plus ppl or more and still only one cashier because the other employees/managers refuse to help as back up. They get annoyed that that are being paged to help.
Read full complaint and 1 commentemployee
On 12/11/2019 My name is Charline Brown[ 313] 539-0118 I went to the Dollar Tree to purchase some items I shop there frequrenly. Your employee I don't know his name I can describe him as African American and gay. Everything went well he asked me did I find everthing that I needed I said no but that was okay.He began to ring items and I said I want these...
Read full complaintmanger james and stephie
As a frequent shopper in dollar tree I was very upset when I walked in around 1-1:30... The store was a mess everything all over there floor and barley room to walk through the aisles.. The managers that were on were very unprofessional. James was complaining about how a child spilt laundry detergent and how he "could yet to find the parents of this child...
Read full complaintpolicy rules
ATTN: Mr Philbin: I was terminated by Jonathan Fisher after he falsely accused me of working off the clock. I understand I can't get my job back or receive my unemployment or get my sick pay. I don't agree with it but I know this company will believe him just because he is your dm. It doesn't mean he's honest or that he isn't breaking policy rules. Since I...
Read full complaintmanager
Today, 12/12/19, at 5:30 at your Summerton SC store, your manager was a [censored]. I was buying some decorations for my office. My husband and I grabbed a few sodas, but ended up not having enough money in the bank. Day before payday! I asked the cashier to take the sodas off, so she got the manager. She came over, sighing with a look of disgust on her face without even acknowledging us. It was embarrassing enough without her doing that as their were many people in line. I shop there regularly and we are a rural, poor community, so I'm sure this was not the first time nor will it be the last time this happens. She needs to be retrained on treating your customers with respect, because it took everything in me to not throw everything else back up there and tell her I was not buying anything. I would like some form of acknowledgment that this situation will be addressed. My name is Kim Wade, [protected]@aol.com. Thank you.
mini light strand
I intended to purchase a strand of clear mini lights and asked the cashier if she would check to see that they worked. She said they didn't do that and didn't have the time to do so. I asked her to check with the manager. When she returned, she informed me the manager stated there were no outlets to check the lights and that they didn't do that. I should...
Read full complaintbad experience in this store
It is sad that I left a message 4 days ago and no one responded. Even worse was my experience at this store and nasty employee named Melinda and a horribly inexperienced store mgr. Spencer. I am handicapped and a cancer patient, but I do not use that as an excuse to use my independence. This store is very busy and I shop there regularly. You use to have...
Read full complaintstore # 6649 the store manager and condition of whole store
This was monday 12/09/2019 I would like to say this is the worst store ever the restrooms were so bad it was more sanitary to go outside of store. Also stock still in boxs in ailes and middle of the floor up front. Floors are filthy with gum flattened out looking like it has been there for a while. The manager was sitting up front at the window texting on her phone me and family will never go back to that store!
Read full complaintsmoking employees right by the only door into the store smoking all day and getting paid...
I am allergic by a allergy test to tobacco. Cigarette smoke triggers my asthma and meniers disease... I can not be by smoking at all... Went to store today at 905 the manager was smoking by the door. At this time the store opens at 900 why does the top ceo and management allow this. Normally I don't go into store when I see this last summer my meniers wa...
Read full complaintrudeness
I was in the on 12/5/19 the cashier that works by the Gloria that works on s oates in Dothan Alabama is very rude and disrespectful, i understand the policy on tobacco products but most times she never ask but even when she dont i still shows id until for some reason she had a bad attitude but its not the first went shopping over the year but tonight wa...
Read full complaintAbout Dollar Tree
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I have a feeling that there is more to this story than what you are saying. People do not ask you to leave places if you are behaving yourself.