Pharmacy
Have attempted to reach pharmacy three times today, each waiting on hold for 8-10 minutes. Once pharmacy answers, they do not speak and hang the phone up. This is interfering with my job as I am calling from a doctor's office for a patient.
The pharmacy being used is CVS pharmacy on 1630 Benevue Road, Rocky Mount, NC 27804. Phone number [protected].
Desired outcome: To be able to speak with an employee without being hung up on, so I will be able to complete my job responsibilities for the day.
Flu vaccination
I am a physician on staff at NYU LI. As part of their vaccination program, I was offered to go to CVS. On 10/13/2023 I scheduled a high dose flu shot to be administered at the branch at 17 E Jericho Turnpike, Mineola, NY. Upon returning home after the vaccination, I noticed the form provided to me to satisfy my NYU requirement was incorrect. It was for a...
Read full review of CVSSecurity and assistance management
I proceeded to enter the store at 2:45pm with my scooter! I put my scooter aside of which I normally put it for the past 3 months as it was not obstructing nor in the way! The security officer moved my personal properties and dropped the whole scooter with my backpack on it! I asked to see the policy on scooters and the security touching my property to no avail!
Desired outcome: Please don’t touch my belongings!!
Tylenol #3 prices vary and MD order not filled as ordered
I was having severe back pain and saw my MD. He ordered an Xray & told me the lower spinal facets were inflamed. He ordered a round of cortisone pills and Tylenol with Codeine #3 on 07/17/2023.
Today, my MD asked why I didn't take the first order of 60. I told him the Pharmacist only gave me 14 pills on 07/17/23, 14 pills on 8/3/23, and 18 pills on 9/29/23 which equaled 46 pills.
He called the Pharmacist to find out why I wasn't given as he ordered which was Tylenol with codeine#3 30 X2? Today, 10/17/23 I received 60 pills.
Now for the cost. 14= $1.95 X2, 18= .59, and the 60 was $1.76. Why were the 14 pills more than the 60?
Desired outcome: I would like an explanation.
Overcharge for 90 day supply of finasteride 1 mg
Went to pick up medication and was told tht it was $200 and i explained that i always pay about $55 including tax. I gave them the insurance card so they charge me 1/2 a total 94.56. I went to a second csv pharmacy and was told that the insurance information is not in the system and that I was correct about the $55 charge. they said i would have to go back to the other pharmacy for correction.
I did and they said the medication for $94.56. They would not discuss any further.
i checked with two other pharmacy and there cost was about $40-60 for 90 day supply.
I need a re-embursement of the overpayment.
Desired outcome: I need a refund and would appreciate a response
Pharmacist, flu shot
My wife went into CVS on Burnside Ave., East Hartford, CT 06108 to get a flu shot. The pharmacist had just given somebody a flu shot then went to take care of my wife without changing the gloves so my wife asked him to change his gloves, he made her wait 25 minutes after he took care of five other customers for the flu shot even though it was her turn next
Read full review of CVSPharmacy 1550 South New Florissant Road. Florissant MO
Multiple complaints. 1. First a year ago I had covid and was written a script at urgent care. Went to drive up window and this cvs refused to fill it because I had touched it. I had to go to another cvs who did fill it. Cant they wear gloves? 2. Second when an antibiotic eye drop was ordered the pharmacy did not have it, but automated system kept telling...
Read full review of CVScvs scheduling issues
I was scheduled to receive a covid shot today. When I arrived at the day and time of appointment I was informed that the pharmacy was not open on Sundays. I was not informed of the pharmacy being closed and not notified until I arrived. I find this unacceptable and frustrated about this communication issue. Jim Presley [protected]@yahoo.com [protected] valley center, ks
Read full review of CVSPharmacy
On 10/13/23 went to pick up medications @ the CVS Pharmacy. Was told they weren't ready, come back in 30 minutes. Went back the 2nd time, they were not ready. Told us it would be another 1 hour. Went back the 3rd time, they were finally ready!
The staff is not trained well & some are rather rude! PLEASE do something to make things better! This is an ongoing problem!
Thank you,
Sarah Whitfield
John Scott
5331 Lester Street
Indianapolis, IN 46208
Desired outcome: Train people & hire more people!
CVS Pharmacy Worthington Blvd Frederick MD
I have been trying to pick up my prescription for over three weeks. When I finally got a chance to get my prescription, I went to the store and was waiting in line. The pharmacy manager served the person in front of me then closed the window in my face when it was my turn. When I confronted the manager, he said it was lunch time and kept walking. The...
Read full review of CVSFlu/covid shots
Appalling customer service at CVS in Seabrook, NH. I scheduled flu/Covid shots for the family and for some reason my husband's didn't go through. So, per CVS app instructions, to cancel or reschedule you need to call the Pharmacy. I called the pharmacy and the pharmacist (BTW, the only male pharmacist at the store as far as we know - I can't remember hi...
Managers attitude
Saturday oct14th at 10:34 I received a call from the manager Tonka,he called to let me know he know I called corporate and wanted to apologize and fuss he know him and i don't get along i think that was very childish of him and wrong for calling me on my personal time and it wasn't about my medicine.HE WAS WRONG!Then he told me i need to stop walking around...
Read full review of CVSWasted trips to pharmacy
Saturday, Oct 14, 3pm CDT I am glad it's time again when I can change my Medicare Part D provider for next year. After many years with AARP United Health Care Walgreens, I switched the Part D (drug coverage) to Aetna Medicare CVS Caremark. Nearly two years of hassles with the local CVS store pharmacy have convinced me that the price savings in monthly...
Read full review of CVSPathetic Pharmacy!
What a pathetic pharmacy. After 3 weeks the Tempe AZ location still could not fill my kids prescription. One poor excuse after another. I had to call my insurance to ask if there were any issues. There was none. The medication had already been approved within a few days at most. So then why did the pharmacy lie about the delay? Since he came back home we transferred the prescription to the CVS in Target in Vernon Hills. After 1 week its still not filled. More excuses. Never again will we use CVS. Walgreens is our preferred pharmacy anyway. The only reason we used CVS is because its close to his school. Go somewhere else especially if you are in dire need of your medication.
Pharmacy customer service
Store #7036 Bethel Street Clover SC, apparently a few minutes before their lunch break! I needed to two GoodRx coupons as one of my mothers prescriptions was over $400. I was told I needed to to go to another window as they needed to completely redo them. As I went there I was told she and wouldn’t have time to do it before their lunch break so I would...
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On 10/2/2023 I had a walk in appointment at the CVS on Main Street in Dunedin, FL. I saw Jaime Nereida. She diagnosed me with a sinus infection and prescribed me 7 days of AMOX-CLAV 875-125 MG tablets. She then suggested that I get my flu shot while I was there. I told her I was very reluctant to do that because I was sick. I have always been told NOT to...
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I made an appointment for 10/12/23 for 8:40 am. It was for my Biometrics for my 2024 insurance. I was called in to the office by a Medical Assistant/Nurse. She handed me a mask. I did not put it on. She got all of the medical supplies ready and then asked me to put on the mask. I told her I mean no disrespect to you, but I am not putting on a mask. She then...
Read full review of CVSLack of med and lying about when med will arrive. I must talk to manager to avoid disaster.
Please go over my profile first from the year Iam with my CVS. I want you to see my history first. Then you will know how much med I get from this CVS. from September 28th 2023 the gave me half of my med for Lorazepam and the rest the Promised Next day, every day they promised for next day. Today is October-12-2023 and still don't have my med. Out all of my med this is the one needed the most and must have every day.
Filling of prescriptions in timely manner
My doctor submitted my order for my Clonazepam this past monday and it still has NOT BEEN FILLED YET and it is Thursday! Also, doctor submitted my prescription for Zolpidem tartrate yesterday morning and I called the CVS Pharmacy near my house in Cherry Valley, IL 2206 Barnes Blvd. Ph#[protected]. I called just a few minutes ago, at 10:00 a. M this morning...
Read full review of CVSRefused blood pressure meds by pharmist because it was 9am thursday morning
Im following up to complaint S9490269 That was filed on Sept 14,2023 I have called your corp several times no response This matter was supposedly turned over to district leader Andrew who has not reached out several agenst has told me different things. Spoke with Laura on 10/12/2023 she said that my complaint was not documented correctly and she was gonna...
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