Pharmacist
just spoke with a male pharmacist at store #3562 inquiring if there was enough supply of a medication. He was initially helpful over the phone, stated they had just received a huge order and had plenty in stock. After some conversation, he stated he wasn’t going to help me and had none and hung up on me. You can’t withhold meds that you have in stock.
Read full review of CVSCovid vaccine appointment
I made an appt.for a Covid shot. It was for the next day. While registering I was told there was a problem with my insurance. A pharmacist was called over to fix the issue. She did and I went in for the shot. I asked the woman for something like a receipt so I know what shot I just received. She seemed surprised and said did you make the appt. here and I...
Read full review of CVSMinute clinic
It's a little after midnight here in Columbus. Ohio: I still can't sleep. Memories of this evening continue to unfold in my mind; a horrifying experience that has left me and my son Landon traumatized. As a mother, and my instinctive role to advocate for my child being treated fairly, and not discriminated against due to the color of his skin; I'm hurt...
Read full review of CVSPharmacist on duty 10-24-23 @ 3:46p.m.
During my conversation he was rude and kept repeating to me what I had asked him about mail delivery. I had mentioned that I had used the service years ago and wasn't sure if the account was still active. I was in the process of getting a prescription refilled and he needed to contact the doctor for approval. The issue was he deliberated was being...
Read full review of CVSPharmacy service
A prescription was refilled without my authorization.
Cvs st. Clair shores, mi 27000 harper ave, pharmacist is prague’s nandwana, was told it “must have been an error”, and “I don’t know why it was refilled”
I discontinued that script months ago! I never signed up for automatic refills!
Pharmacist assistant told me “maybe someone put in your info by mistake”
This is a security as well as bad business issue. I want an answer to why that was refilled without my consent. And how someone else could request a refill on my prescription.
Desired outcome: I want EXPLANATION, I will remove CVS from my medicine scripts, and will report this to Better Business Bureau.
Employee CVS
Went to CVS to pick up 3 Prescriptions for Bronchitis for last couple of days get and charge me for 2 and not the other then sent me to another window where I was told they did not have that strength 200mg they only had cough medicine in a 100 mg so I contacted my provider she said she ordered 100mg and sent me the photo of the order so the young girl wa...
Read full review of CVSEmployee is getting harassing during work.
Hi, My wife is working with CVS since last few months. She is getting a lot of work pressure from the seniors. She is really getting sick because of the behavior from the senior employees. Really she want to continue with CVS with pleasant working atmosphere. Otherwise I will have to ask her to think about to switch the job. She was told after 19 shift...
Read full review of CVSThe pharmacy department
There was a problem with my prescription being filled. I had this problem before & what happened was the day my prescription was to be filled they weren’t able to fill it because they ran out of my medicine. Also there were other issues I was having: my pain medicine would be short 3 & 5 pills and the pharmacist did nothing when I brought it to hi...
Read full review of CVSManager at Fremont Blvd. CVS in Fremont
This woman either has dementia or really does not want to work. She told us how poorly the CVS is run and told us to stop coming to that store. She said:"I tell people everyday to stop coming here, and they don't listen". Then she went on to say to my 30 year old son: "I spoke with you last week..". The implication that he been asked to leave the store?!?...
Read full review of CVS4 medicines pick up
Hello my name is Consuelo Medina. I received text orders to pick up from my doctor, I was not expecting any medicine, so I went to verify that orders: 1. Medco express scripts 610014 2. freestyle lite meter 3. omeprazole 4. metformin I told the lady the give the medicine that I have enough medicine, that I don't know why the doctor send it to me, and...
Read full review of CVSThe pharmacist at 1698 South Palm Avenue, Pembroke Pines Florida
On October 20, 2023, We entered the pharmacy @ 1:20 pm. No one acknowledged us until 1:25p. I stated that my Mother was there to get her regular flu shot and was told that the will be closed in 5 mins so she should come back @2pm.
There is no signage to say the flu vaccine cannot be given in 5 min.
The excuse was that the vaccine had to be “thawed”. My mother is 83 yrs old and was denied service
The pharmacist refused to do his job.
CVS need to inform the Publix that that no vaccine can be given or should be given 15 mins prior to Lunch time.
Educate team members how to treat seniors.
I can be contacted @ [protected]@gmail.com
Desired outcome: Re education of workers of how to speak to the public especially seniors
Surreptitious emails
I have been sent emails that were made to look like it had something to do with my healthcare. When I opened them up, lo and behold, they were from CVS. This type of underhanded advertising does nothing but PISS ME OFF! I have added CVS to the list of companies that I will ABSOLUTELY WILL NOT BE DOING BUSINESS WITH!
Believe me, I will be sharing this with all my friends and family.
Desired outcome: NEVER SEND ME ANOTHER EMAIL.
pharmacy dept
Drop off a prescription on 10/19/23 around 4pm for only two pills of lorazepam to be filled. They two me I could pick then up tomorrows 10/20/23 after 9am.
Stop there at 9:30 am and was told that they were no ready yet to come back later. The pharmacist had to go to the bathroom and would look into this when he came back. How long could two pill's take to fill because we drop the prescription on 10/19/23. What a joke this is, definitely not good customer service. I can understand why the bad reviews are so many. Maybe you should revisit the way you do business in general.
Desired outcome: New People
Prescriptions
I was there around 6pm on 10/19/23. I went to cvs that I have been a customer for at least 30 years. I went through the drive through. This new girl with rotten bucked teeth asked me for my Id. I told her no one had ever asked for my ID, but I tried but could not get my ID out of my wallet, and I gave her my wallet. She said she could not scan it that way, so she got an older woman with short brown hair and she took it out of my wallet. Then the first woman came back and I was asking about what other medications I was on. She said she was off that screen, so I told her she would have to get back on the screen so I could find out the name of a medication I was on. Then she says, "I'm done." and gets the second person again. This person was also rude but I eventually got my medication they had ready, and I was never told what other medications I was on.
Desired outcome: Talk to these people, and tell them not to be rude to their customers, and if a customer asks to know what other medications they are on, to look the medications up and tell them even if they are on a different screen.
Access to prescriptions
I am a customer who has several prescriptions with CVS. I do my best to use the online customer service to request refills and so forth. I try to do this early enough so that I can have the medicine delivered. It is hit or miss to find the pharmacy open The last prescription I picked up, they waited until the last minute to refill after I requested it...
Read full review of CVSPharmacy
Have attempted to reach pharmacy three times today, each waiting on hold for 8-10 minutes. Once pharmacy answers, they do not speak and hang the phone up. This is interfering with my job as I am calling from a doctor's office for a patient.
The pharmacy being used is CVS pharmacy on 1630 Benevue Road, Rocky Mount, NC 27804. Phone number [protected].
Desired outcome: To be able to speak with an employee without being hung up on, so I will be able to complete my job responsibilities for the day.
Flu vaccination
I am a physician on staff at NYU LI. As part of their vaccination program, I was offered to go to CVS. On 10/13/2023 I scheduled a high dose flu shot to be administered at the branch at 17 E Jericho Turnpike, Mineola, NY. Upon returning home after the vaccination, I noticed the form provided to me to satisfy my NYU requirement was incorrect. It was for a...
Read full review of CVSSecurity and assistance management
I proceeded to enter the store at 2:45pm with my scooter! I put my scooter aside of which I normally put it for the past 3 months as it was not obstructing nor in the way! The security officer moved my personal properties and dropped the whole scooter with my backpack on it! I asked to see the policy on scooters and the security touching my property to no avail!
Desired outcome: Please don’t touch my belongings!!
Tylenol #3 prices vary and MD order not filled as ordered
I was having severe back pain and saw my MD. He ordered an Xray & told me the lower spinal facets were inflamed. He ordered a round of cortisone pills and Tylenol with Codeine #3 on 07/17/2023.
Today, my MD asked why I didn't take the first order of 60. I told him the Pharmacist only gave me 14 pills on 07/17/23, 14 pills on 8/3/23, and 18 pills on 9/29/23 which equaled 46 pills.
He called the Pharmacist to find out why I wasn't given as he ordered which was Tylenol with codeine#3 30 X2? Today, 10/17/23 I received 60 pills.
Now for the cost. 14= $1.95 X2, 18= .59, and the 60 was $1.76. Why were the 14 pills more than the 60?
Desired outcome: I would like an explanation.
Overcharge for 90 day supply of finasteride 1 mg
Went to pick up medication and was told tht it was $200 and i explained that i always pay about $55 including tax. I gave them the insurance card so they charge me 1/2 a total 94.56. I went to a second csv pharmacy and was told that the insurance information is not in the system and that I was correct about the $55 charge. they said i would have to go back to the other pharmacy for correction.
I did and they said the medication for $94.56. They would not discuss any further.
i checked with two other pharmacy and there cost was about $40-60 for 90 day supply.
I need a re-embursement of the overpayment.
Desired outcome: I need a refund and would appreciate a response
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CVS Contacts
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CVS phone numbers+1 (401) 770-9237+1 (401) 770-9237Click up if you have successfully reached CVS by calling +1 (401) 770-9237 phone number 1 1 users reported that they have successfully reached CVS by calling +1 (401) 770-9237 phone number Click down if you have unsuccessfully reached CVS by calling +1 (401) 770-9237 phone number 24 24 users reported that they have UNsuccessfully reached CVS by calling +1 (401) 770-9237 phone numberCorporate Communications+1 (401) 770-9811+1 (401) 770-9811Click up if you have successfully reached CVS by calling +1 (401) 770-9811 phone number 3 3 users reported that they have successfully reached CVS by calling +1 (401) 770-9811 phone number Click down if you have unsuccessfully reached CVS by calling +1 (401) 770-9811 phone number 44 44 users reported that they have UNsuccessfully reached CVS by calling +1 (401) 770-9811 phone numberCorporate Communications+1 (401) 652-0893+1 (401) 652-0893Click up if you have successfully reached CVS by calling +1 (401) 652-0893 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (401) 652-0893 phone number Click down if you have unsuccessfully reached CVS by calling +1 (401) 652-0893 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (401) 652-0893 phone number+1 (800) 746-7287+1 (800) 746-7287Click up if you have successfully reached CVS by calling +1 (800) 746-7287 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (800) 746-7287 phone number Click down if you have unsuccessfully reached CVS by calling +1 (800) 746-7287 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (800) 746-7287 phone numberCVS/pharmacy Customer Services+1 (888) 607-4287+1 (888) 607-4287Click up if you have successfully reached CVS by calling +1 (888) 607-4287 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (888) 607-4287 phone number Click down if you have unsuccessfully reached CVS by calling +1 (888) 607-4287 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (888) 607-4287 phone numberCustomer Care for CVS.com+1 (866) 389-2727+1 (866) 389-2727Click up if you have successfully reached CVS by calling +1 (866) 389-2727 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (866) 389-2727 phone number Click down if you have unsuccessfully reached CVS by calling +1 (866) 389-2727 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (866) 389-2727 phone numberMinuteClinic assistance+1 (800) 742-7827+1 (800) 742-7827Click up if you have successfully reached CVS by calling +1 (800) 742-7827 phone number 0 0 users reported that they have successfully reached CVS by calling +1 (800) 742-7827 phone number Click down if you have unsuccessfully reached CVS by calling +1 (800) 742-7827 phone number 0 0 users reported that they have UNsuccessfully reached CVS by calling +1 (800) 742-7827 phone numberPrescription refill for in-store pickup
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CVS emailsservice@cvsvision.com100%Confidence score: 100%Supportcustomercare@cvs.com100%Confidence score: 100%Support
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CVS addressOne CVS Drive, Woonsocket, Colorado, 02895, United States
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 12, 2025
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