Pharmacy
We have gone to this pharmacy on numerous occasions to pick up prescriptions and we have been completely unsatisfied. We understand about being closed for lunch time but that should be done out of site. Everytime the technicians are seen in the front counter laughing and joking and telling customers they must wait until the lunch period is over. This leads to customers being frustrated and provides CVS with a bad image.
Desired outcome: If the technicians are on lunch break, they should place a sign at the front counter and they should be out of site.
Store # 1185 cvs pharmacy tech
I am a customer and a prescriber. I had my prescriptions transferred to another pharmacy due to my new insurance plan. And my new pharmacy was not able to fill one of my scripts (Atorv) because my insurance denied the fill as too soon. So I called the pharmacy today 10/8/23, some time after 11am and spoke with the pharmacy tech. I explained to him the...
Read full review of CVSLocal store needs more pharmacists, assistants and store employees.
I am writing this for the many customers of the following store: CVS, 605 N.
Main St., Fuquay Varina, NC 27526. The few employees in this location are
working extremely hard to fill prescriptions, give shots, and assist customers
in many ways. Many prescriptions are in the "process" for several days. The
pharmacy closes early as well as the store due to the small staff..
Please help this store get more employees quickly. These employees
work very hard but they need help. Many of your customers will soon switch
pharmacies if there isn't an improvement.
Thanks for your assistance in this matter.
Pharmacy
10/7/2023 10:45 am Orleans Skaket Corners My complaint starts when I called the pharmacy to find the status of a prescription. AI answered the call. Then after answering the AI questions, I was directed to the beginning of the call asking the same questions: this happened three more times, then I was put in a que that lasted ten minutes; then the call wa...
Read full review of CVSPAXLOVID 300mg; 100mg Dose Pack
10/5/23 filled a prescription for Paxlovid at CVS pharmacy located at 8801 Linebaugh Ave Tampa, FL 33626. The expiration date on the box was crossed out and changed with blue marker from 9/2023 to 3/2024. According to the CDC this date for my specific lot GJ5185 should have been adjusted to 1/2024. Customer should be told this is happening and shown the reasoning for it.
Desired outcome: Check their practices. They should be notifying patients that this is being done before dispensing to them. This is not the first issue I have had.
Pharmacy
The pharmacy lists closure from 1:30 -2pm. Tge time was 1:30pm. I decided to wait nearby. Meanwhile, a woman stepped to the wait line and was attended by the young man who came up to the counter; a transaction was completed. I stood in line to wait under the impression that i would be attended. At that point a caucasian woman employee from behind counter advised the young man that the pharmacy was closed; so I was not serviced. She ensured the shelf behind him was closed and told me I could return at 2pm. I advised them that they needed to be consistent with adhering to their policy so as to not appear discriminatory in their practices.
Desired outcome: I would like a verbal apology from both employees for 1) the disregard to their policy and 2) for the I discriminate choice they participated in. I would like a written acknowledgement of this complaint with resolution to my concern.
Pharmacist needs to be talked to and complaint needs to be filed in his folder - maybe he needs to be fired
I entered the pharmacy line about 11:47am(est) on 10/04/2023 and waited. No one was in front of me; no one was in back of me nor was anyone being serviced at the front desk. There were 3 people in the pharmacy and all 3 saw me. After several minutes I could no longer stand so I got a chair to wait. No one in the pharmacy said they would be right with me or...
Read full review of CVSAllergy Relief-D
Why am I not allowed to buy this medication 1 pill for every day of the month? Why am I restricted to less than 1 day a month? I am being told that I am at my limit and I have not even had 1 every day for 30 days. I have allergies, Ragweed is a problem and you are not letting me get medication for it! I went to the CVS located in Carver, MA and was denied a purchase and told I was over my limit. How is that possible?
Desired outcome: I would like to be able to buy this medication today!
Vaccines
I went to CVS Pharmacy at 221 Frederica Street in Owensboro KY 42301 store #7940 on Sept 30, 2023, and they asked me if I wanted to get a flu vaccine, a covid vaccine, and an RSV vaccine? I was also informed insurance companies sometimes do not pay for an RSV vaccine. Anyway, my insurance approved to pay for all three vaccines. The Pharmacist gave me all three vaccines that day [protected]. I got so sick from the three vaccines, Fever, chills, bone pain, body aches, nausea and a mild rash that laid me up in bed for three days. CVS Pharmacist should have not given me all three vaccines on the same day. I later discovered from looking information up online that the RSV vaccine should have been given a few days after the covid and flu vaccine I was not informed this information at the pharmacy. If one cannot trust a pharmacist that is supposed to have a medical degree, then who can one trust? Don't get three vaccines in one day!
Desired outcome: The number of Characters text 240 is not realistic to give a desired outcome
Pharmacy department
To whom it may concern, Today, October 3rd, 2023. I made a visit to your CVS location at 816 E. Main St, Alhambra, CA 91801; to pick up medication (Acyclovir 200mg) for my daughter due to a virus infection that was causing a high fever. I was deeply disappointed by the way I was treated and how the situation was handled. I was transferred to this location...
Read full review of CVSpharmacy dept
today was my first visit to the pharmacy in CVS on broadway, fairlawn, nj because the store i usually use is on fairlawn pky, saddle brook, nj and it is closing on Thursday. Well i found the pharmacy staff to be rude. semm to be totally unorganized. there was a line down the asile and only 1 person at register. the wait time was horrible. i have never experienced anything like it before. i'll be willing to possibly try it again and see how things go once they have some of the saddle brook staff there. if things don't improve i will have to have all my scripts treansfered tro another pharmacy. it's a shame been using CVS for over 10 years for both my husband and my self.
a very unhappy customer
Diane Whalen
[protected]@hotmail.com
Pharmacy assistant
The pharmacy assistant named barbara aka the mayor whic is written on her name tag i find to be not professional. Most of the time there are lines to pick up prescriptions customers have to wait while she conducts a lenghty conversation about their person lives and then continues to do things like move boxes walk away talk to other employees which is all non work related i am a lontime customer and i am considering moving my business to duane reade which i understand are much more professional and and cusomer oriented.The location i am refering to here is 4046 amboy road staten island ny
Desired outcome: EMPLOYEE SHOUD CONCENTRATE ON HER JOB RATHER THAN BEING THE MAYOR AND GETTING INTO PERSONEL CONVERSATIONS WHILE THERE IS A LINE OF PEOPLE ALSO THE TITLE OF THE MAYOR SHOULD BE REMOVED FROM HER NAME TAG NICKNAMES ARE UNPROFESSIONAL
Prescription availability
My doctor's office called to confirm prescription availability on 9.28/2023. They were told the prescription was not in stock on 9/28, but would be available on 9/29. It is now 10/02 and the prescription is still not available. I receive texts with a number to call if I need the prescription today, but no one answers the number and the call disconnect...
Read full review of CVSRX fulfillment
10.2.23. Shih Tzu has very deep eye ulcer and needs drops 8 times per day. Called CVS to ascertain that product was available prior to contacting Vet Hospital 1.3 hours away. CVS said that product was in stock. Had Vet Hospital call in RX for Atropine Eye Drops 1%, 5 ml which I was currently using. Went to pick up. Waited 25 minutes. Was told that they...
Read full review of CVS and 1 commentcvs in pageland south carolina
we have been waiting a month for a perscription for a month but it is there internet or phone system my wife needs her med but they say they never got it so we had the doctor we send it nothing we went back to the doctors office they gave us a hard copy we took it to cvs said is was not right they sent a memo to the dr office they didnt get it finally someone from your office said it was ok and now we can pick it up after a month of running around also when mine come in they eigher call me or text me i can pickit up i go there its not ready yet wtf is going on the lady ahead of me they told her her perscription was ready she drove a hour and they didnt have it the lady behind me same thing i has since change were i get my meds from. there is a problem there that needs to br looked into.
Desired outcome: check the system they are using
Casier
I'd like to make a complaint on a employee - Xavier, unprofessional. Very lax about performing his duties, seemed very uncaring, like i was bothering him, also he had a fellow employee or possibly may have been a friend sitting on the counter talking to him. Reg#03 Cshr# 2366012, Sept 30, 2023 at 4:52pm I also went there to drop off an Amazon UPS Return...
Read full review of CVSPharmacy — walk-in flu shot sign posted
On September 28, 2023, at approximately 2:48 pm my girlfriend and I visited your store located at 7706 Milestone Pkwy; Hanover, MD to obtain flu shots. We informed the young lady who spoke to us that we were there for flu shots. There was no one, in the Pharmacy waiting area and we were there for over 10 minutes, and five females in the Pharmacy work area...
Read full review of CVSPharmacy at CVS 701 East Main St Clarksburg WV
The CVS on East Main St has become a nightmare. There service is worse than horrible, especially for someone that deals with medicine which is time crucial. I have been out of a stomach medicine which I desperately need. I requested a refill (I get 90 days at a time refills) I received a message I was out of refills, and they would contact my Dr. I received...
Read full review of CVSPurchase of money orders
I needed a $402 money order and decided to research CVS to see if they sell M.O.'s. I read what was required; cash or debit card was required. To be safe, I called the closest store to my residence and verified what was on the website. I then took a $10 cab ride to CVS and entered the store and asked to purchase a money order. She asked for identification;...
Read full review of CVSRequesting to fill vyvanse 60 mg
I wanted to bring to your attention that my wife, has been trying to fill a Vyvanse 60 mg order sent by her doctor since approximately, 9/5/2023. The order was confirmed to have reached the pharmacy. A polite call has been made several times this month and each time there has been a difference in stories as to why it has not been filled to date. Some of the...
Read full review of CVSMost discussed CVS complaints
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