Pharmacy customer service
On 09/27/2023 around 5:30 p.m. I witnessed Pharmacist involved in a screaming match with a customer. Pharmacist threatened to leave, drop the bars on this place and nobody gets their medicine. Very unprofessional. The lady was upset over the long line, and long wait at the pharmacy. This location never has enough staff to supply customer needs, 10-15 people...
Read full review of CVS and 1 commentThe 29 calls I got today looking for some lady
I received 29 calls today from CVS looking for this lady I kept on telling them wrong number. I hang up the phone and a different person called. I’m sick and don’t need to be annoyed by the Calls. I have all of there numbers and twice 2 people kept on calling so I blocked there number. I ASKED THE 29 CALLS THE HAD THE WRONG NUMBER AND STILL I GOT CALLS WITHIN 7 minutes or at times I hung up and a new guy calling look for Rose
Thank you Stephen Reinhold
Desired outcome: To take my number out and never call me again. Also it would be nice if I got a apology for I’m sick I just had my pet scan yesterday so please leave me alone
Vaccine administration
My husband and I went to the CVS on 206 Azusa Ave., Covina, CA today to receive COVID vaccines. We made an appointment online for 9-27-23 at 11:00 a.m. When we got there, before 11:00, we checked in. I talked to 2 groups of others, and they said they didn't have an appointment. We thought we would get in right away since it was after 11 at that point. They took all others (4) before us, so the appointment was useless. I would have expected the appointment would take precedence over the walk-ins. When they were all done, we finally got called in and I complained about it. But Connie told me that was the way it was done and I'd have to talk to Corporate about it. We were not happy and will not go back to that CVS again.
Desired outcome: I would like an apology and these procedures changed.
Donna calling all others for covid shots ahead of me regardless of appointment time
Store number: 1524 in Hagerstown MD North Village I checked in for my 5:30 appointment for a covid shot at 5:16 for a 5:30 p.m. appointment. At 6:30 Donna took a couple back that had an appointment for 5:45. I said my appointment was at 5:30 and I thought she said well you're next. The 6 p.m. person was then called back and I said again I was next. She...
Read full review of CVSPharmacy gave me the wrong covid vaccine
I signed up on-line for the Pfizer Covid vaccine and I received Moderna. I was treated poorly and forced to wait 45 minutes for the shot. the pharmacy assistant used the same pair of gloves she had been wearing all during the time I was in the pharmacy. She had handled money, credit cards and received and distributed a shipment of medication with those...
Read full review of CVSDuplicitous pharmacist
CVS @ 790 Jamacha Rd., El Cajon, CA
On or about 07/16/2023, my physician, Dr. Nita Paintal ordered a change of medications from Amphetamine Salts to Amphetamine Sulfate.
Months 07-08/23, the pharmacist told me that new script had never arrived.
09/23 month, the same pharmacist insisted that Amphetamine Salts & Amphetamine Sulfate were the same composition.
I thought it curious my doctor would write a different name for the prescription for the same medicine.
This last week, after a short time, online research, I found that that Amphetamine Sulfate in NOT the same as Amphetamine Salts, as the pharmacist had said!
Amphetamine Sulfate = Generic Evekeo
Amphetamine Salts = Generic Adderall
I no longer trust the word of the local CVS pharmacist; perhaps CVS, HRS needs to better vet the pharmacist!
Bonnie Stanley [protected]
Desired outcome: Simple resolution would be to replace pharmacist & provide me, a long-standing customer (14-16 medications), with the medication that was prescribed by my physician.
Trying to get a prescription filled
I visited the doctor on Friday, September 22, and requested that all 5 prescriptions she gave me be sent to CVS pharmacy on University City Blvd. in Blacksburg, VA. The pharmacy sent me a text telling me that my prescriptions would be ready for pickup at 4:00pm. When I arrived at the pharmacy shortly after 4pm, the pharmacy was closed. They had posted a...
Read full review of CVSPharmacy/Bonita Springs, Florida (27841 Crown Lake
I called this afternoon to request a medication refill from the pharmacy. I got disconnected five times before i was able to speak to pharmacist. She said she was aware of the phone problems. She said the script could be ready by tomorrow. I asked if it was posssible to pick it up today. She said I would receive a message when it was ready today. Before...
Read full review of CVSCovid vaccine
400 E. Broadway, Louisville, KY 40202 September 20, 2023 @ 11:30 A.M. I'm a 73-year-old woman who made an app't for a COVID Vaccine online. I drove a fairly long distance to get to the store where I stood in line for 20 min. When they got to me, they spent another 10 minutes on the computer after which they told me they were unable to call up my app't. and...
Read full review of CVSPharmacy
Sep 20th 11am, I have booked an appointment for my flu and Covid vaccine. I had to wait over 20 minutes to get the shot that is with a complaint to the pharmacy. It is ridiculous. You have one person the pharmacist to do the shots and fill prescription. You need to provide better service for your customer and this is been going on for years. Your company’s need to provide a better services. The CVS in Eatontown NJ. Or you will loose your customers.
Desired outcome: Have 2 pharmacist working in Eatontown
Managers rude and staff
Hi I was new to cvs as of today the manager was so rude to me an the staff I was new to cvs as of today they transfered my meds from walgreens to you I got there today they yelled at me the manager I was in wrong line I told him dont have attitude with me an threw me outa the store what kind of idiots do you have working for you it was the cvs on west main st newbritian ct thank you william roberts
Read full review of CVSPharmacy disregard
The pharmacy refuses to answer the phone leaving customers on holds for upwards of an hour before you finally give up. They do not fill prescriptions by promised date or time. Mine is currently 2 days late and they wouldn’t answer phone so I could find out why. Disgusting. I called yesterday for over an hour and today for 30 minutes. This is not the first time this has happened and it makes me want to take my business elsewhere
Read full review of CVSDextromethorphan 10mg, Levocetirizine 5mg
why is all CVS do not given you medication on time. My Docter send medication over on Monday 8/18/23 at 3pm on Tuesday at 1:45 it not ready . That medication that is not ready is dextromethorphan. The other medication is not up to be order. This is all the time at this CVS.
The name of other medication is Levocetirizine 5mg oral tablet is what the Docter send on Monday 9/18/23 to it was two medication send to cvs on Monday
The address of that CVS IS
4701 Wilkens Ave
My name is : Joyce L. Cates
[protected]
Staffing hours and understaffing
CVS has gone from one of the best stores and pharmacy to the bottom of the dung heap. Your store's staff are useless and lazy. You don't have cashiers to save money. Your kiosks for self checkout are horrible. Always asking you to place the item on the scale when it is already there. Then I have to wait 10 minutes for staff to waive their card over the...
Read full review of CVSPharmacy/pharmacist
Perscription never ready and phone messaging system never working properly. Told to come inside to talk to pharmacist. This person was very rude and told me to switch stores. Basically make a change if I didn’t like the fact this location has an overloaded with work. So I did switch to a Wal mart. I was in need of my Insulin and other diabetic medication...
Read full review of CVSRacial prejudice
To: Whom it may concern From: Charles Lyle DOB: 12/17/53 Subject: Racial prejudice at party at Qak Street Health Hermosa facility 09/15/20 I am a patient at Qak Street Street Health . I attended a party given 9/15/23. I arrived at 12:00 pm. I sat in the main waiting area. There was Approx. 12 people there and more arrived after me. The staff started...
Read full review of CVSHealth
My son was sick, I set him up with telehealth visit. He lives at the dorm at the time many other kids were having same symptoms, sore throat, cough, cold. There were given antibiotics and felt better. He wanted/needed /requested the same. He had the same symptoms. Set up the appointment so he would not have to leave the dorm and exposed others. I felt that...
Read full review of CVSPharmacy
My doctor's office sent a prescription. I called them twice, and the pharmacists kept telling me they did not receive one. So, my doctor's office had to send it again. I called to verify, and again, I was told that they did not receive my prescription. My doctor's office staff had to call the pharmacy themselves to straighten this out. I then received...
Read full review of CVSPharmacy Closed on Sundays?
[protected]/ 11;45 am. Went to pick up needed RX at Elkton, VA location for illness only to find Pharmacy closed! They send you all kinds of texts but when it's something important you have to find out after driving there. During the week after 3pm good luck getting through to the Pharmacy on the phne - no one answers and when you get there only the Pharmacist and one technician are working. So today they are basically and stop and shop.
Desired outcome: Re-open on Sundays and staff appropriately.
Pharmacist Sarasota Clark and Honore/Target on Tamiani
Our child's prescription was called in and when we went to pick up the pharmacy did not have the drug and sent us to another CVS pharmacy. The pharmacist at the CVS on Clark and Honore (Sarasota, FL) always has an attitude dealing with customers. I've experienced his lack of customer service personally and also watched him interact with other customers. He...
Read full review of CVS
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