Pharmacy
The pharmacy in the albertsons unholy in Portland Oregon used to be such a great place to go, but now that they’ve taken over the Rite Aid customers, I have been treated poorly by the pharmacist and their voicemail has been full for two weeks. There’s no way for doctors to get a hold of the pharmacists there’s no way for customers like myself to leave messages and often times I have to call 12 to 13 times to get someone to answer the phone it looks like your resolution rate is pretty poor so I don’t expect anything out of this but at least I’ve said something about the poor treatment that I’ve had. I’ve been trying for days to get a prescription filled for an infection I have and now I’ll have to. Monday because the voicemail is full and they never contacted my doctor even though they needed to
Desired outcome: I’m sure the person that’s getting this email is underpaid and isn’t treated well either and so nothing will change.
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6265 2nd St Long Beach, CA
Jan 2024 (23, 24, 25) pharmacy, 6265 2nd St, Long Beach, CA 90803 I have RA, severe hearing/speech impaired. I can't use the phone as I lip read. I have been using this pharmacy over year. 3 times this week pharmacy messed up with my meds. I told tech (Asian woman) in 30's of error. She told me to use the app. Arrogant & dismissive. I did try to set up...
Read full complaintOnly received one bottle of Cholestoff vitamin instead of the 2 bottles I ordered and paid for online
I have already attempted to contact CVS as soon as I discovered my order was shortchanged but they have not responded please help. The order #[protected] and the order date was 1/18/24 and the shipping date was 1/19/24. The product missing is one bottle of NatureMade CholesOff Complete heart health support softgels 120 count UPC #[protected] and the item #888714. I would like to be shipped free of charge ASAP to my home address Beverly Russo, 138 Lakeview Avenue, Waltham, MA 02451.
Desired outcome: Please mail out the missing vitamin to my home address ASAP free of charge
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On hold for 2.25 hours before giving up
Today is Monday, Jan. 22 at 4:57 pm and I have the proof of this call time on my phone. This isn't ok. I don't care how short staffed you are or what is going on you can get through phone calls faster than this. It makes you feel like you all just aren't doing your job. I needed to give you my daughters secondary insurance coverage and you never answered the phone. At this point I feel CVS owes me money. This is just unacceptable! To add insult to injury the music for the calls on hold is beyond terrible.
Claimed loss: Never was able to give the secondary insurance information.
Desired outcome: That my daughters secondary insurance could be filed so you all will stop sending me letters.
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Minute clinic
I went to Minute Clinic to get refills on my blood pressure medication. My blood pressure was elevated at the time. I have "white coat" syndrome. Because my blood pressure was elevated, an ambulance was called and I was FORCED to be taken to the hospital. I was told by the blonde women (a doctor there or a nurse practioner who was rude) that the hospital...
Read full complaint and 1 commentPharmacy Customer Service - Logan, OH
I recently moved from Florida to Ohio. I chose CVS as the pharmacy to fill my prescriptions upon relocation. In December 2023 I requested CVS contact Publix to transfer my refills. A month later I went back to ask the status of refills. Pharmacy told me they had nothing. I called Publix who stated they faxed everything 30 days ago. I informed CVS right...
Read full complaintService
I recently had spine surgery and AM on pain meds, I drive a truck with Permanant handicap plates. I first went to the drive thru window about 10 am, asked for my monthly refill for pain meds. I knew it had been thirty days. The woman at the window told me I had to call the following day. this was through the open sliding window. I went to Walmart and while...
Read full complaintPharmacy
Picked up my meds today and didn't notice it was wrong. I contacted my doctor to see if she changed anything.. No she didnt. So I call and Zachary argued with that it wasn't their fault. I had 2 scripts for same drug just different milligrams. So instead of confirming which one was needed they just filled the old one and I paid for it. Yet they contacted...
Read full complaintCVS gift card/moneycard
I have a CVS money card with a small balance according to CVS the customer service that ck. balances. I temped to use it at the CVS store and their card reader could not verify the balance., so I called the number on the card for assistance, after getting the runaround and 6 transfers no one could seem to correct the issue, evidently they have no brain just...
Read full complaintInappropriate employee conduct
During my visit to your location at 1103 North Street, Endicott, NY on 1/11/24, I was repeatedly harassed by an employee who was working behind the counter. They repeatedly and intentionally misgendered me (they called me sir) additionally they gave me downward head nods to non verbally tell me that my gender identity and expression was not correct. They...
Read full complaintPharmacist arrogantly refuses to fill prescription
After hip replacement surgery during which time I experienced AFIB, heart rate over 200 bpm, I was prescribed Elloquist, to minimize risk of stroke. Had hard time finding pharmacy that accepted my insurance. CVS was Target's prefeered provider, but even at that prescription was over $290 for 3 month supply. I contacted Bullseye Health provided by Target and...
Read full complaintGift card at store #4041
I purchase 4 Gift cards at CVS for Christmas gifts. When going to redeemed them all 4 had been tampered with $150.00 each
Called and got a case #S10209250
At the time of my call I had to read my Receipt #'s to the Gentleman
also the dates and times. He took my phone # and email but I have yet to hear from anyone! (He said it would take 7 to 10 business days, we are going on 3 weeks.
Can someone get back to me. They were Christmas gifts for my Granddaughters.
My name is Bob Dunkerley (1638 SE Green acres circle Port St Lucie Florida 34952)
[protected]
[protected]@aol.com
My CVS extra carecard # is [protected] if this helps.
The Store I bought the cards in was is in Port St Lucie Florida. Store #4041
The Store employees wee no help what's so ever. (could care less)
They did tell me they know they have a problem.
2 cards were bought on 12/2/23 both for $150.00
It was the Visa Gift Cards - TRN # was 2133
The other 2 were bought on 12/5/23 again for $150.00 each
Visa Gift cards - TRN # - 5986
All 4 cards were activated...
Thank you
Claimed loss: Total $600.00 - 4 x $150.003 Granddaughters and my son
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A pharmacy manager
This pharmacy in Norwood Ohio 45212 has a pharmacy manager who is rude and completely unfit as a pharmacist. They have filled prescriptions for me that my daughter picked up for me. Yesterday she ask about my paroxetine and was told they will fax doctor since I had no refills. 20 minutes later they text me saying it was ready. So she picked up prescription...
Read full complaintHealth hub nurse practitioner
To whom it may concern: I made an appointment for my 15-year-old son at the Minute Clinic at 21 Mile and Card Road in Macomb Twp, MI at 10 am on 1/7/2024. He woke up very congested on 1/7/2024. He initially had a sore throat that started on 1/3/2024 with some nausea. He had no congestion, just a bad sore throat. I took him to Summit Urgent Care at 23...
Read full complaintCVS refill on flo-vent
Had prescription sent in on 12-23-23 it was lost had second one sent in on12-28-23 went to store on 12-31-23 to see what was problem the found the prescription and said it woul be filled for pick up 1-03-24 and would be covered under 23 price for the 90 day script. Called to day to see what problem as no drug yet was told cant get any more and had to order...
Read full complaintCVS Health Blood Pressure Monitor 800 series
Purchased Bood Pressure Monitor series 800 under OCTH. Tested extensively.
The readings were so inconsistent and would vary from 120 to 170. My old Wrist monitor never varied more than two or three points. This new monitor readings are so inconsistent that there is no way I can trust it.
so I tried to return it and buy another monitor like Onron. But the store wouldnt return, or give store credit or attempt to check with insurance company for other options to consider. they would only exchange it with the same model. I cant trust this model.
This Policy of your company makes no sense. So, if OTCH is a CVS Charity and that is why you don't return it, Please understand that i don't need your charity. You can have it back and donate it to someone who needs it or re-sell it and keep the money.
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Trulicity 1.5ml/0.5injection pen
12/2023
I have been waiting for my prescription to be filled since last week.
I was directed to have my husbands prescription filled at CVS at Ark rd and Rt 38, New Jersey.
That store is not my routine store and is much further away from my home.i checked the cvs apt. And was made aware the script. Was ready. I waited more then 2 1/2 hrs and was finally told it was on back order. The employee was ignorant, was not helpful. And obviously didn’t care. My husband has not had his prescribed medication since Dec. 24 2023.
Desired outcome: I want a response Medication available. Respectful employees, Alexia Matta609-313-7570
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CVS health bill pay system any pharmacy servicing the Lake Forest CA area
I am with Aetna Health Insurance, and of course get my monthly BILL from them. Inclusive is a BAR CODE to which is scanned by a clert at CVS Pharmacy, upon processing my BILL PAYMENT. The PROBLEM is Aetna is NOT GETTING MY transaction in a timely manner, and I am DINGED for NON-PAYMENT. Scenario is as follows: Aeta sends to me via US MAIL OCTOBER 2023...
Read full complaint and 1 commentApple card
i bought apple card from cvs and paid 500.00. when i got home it had a 25.00 dollar card in the 500. i took back to store but thought i was lying. told me to contact CVS and to no avail i have not heard back from CVS.
All they would have to do is run the apple card and see that it was never used and send me a new card. I am 72 years old and dont lie.
around november 16th, apple card XMKJDMGP8MWTY2Z6
Claimed loss: 500.00
Desired outcome: replace card with correct amount
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In store pharmacy
Over the last 2 years, CVS has known which brand of medication I need. Other brands are not absorped properly by my body. Last year I made a half a dozen trips in two weeks to pickup prescription. Each time it was the wrong prescription, even though CVS staff told me they had correct medicine. Manager made sure notes had correct brand info. (That's the way...
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