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Concentra Customer Service Contacts

+1 866 944 6046 (Customer Service)
+1 800 819 5571 (HIPAA-related issues)
5080 Spectrum Drive, Suite 1200W
Addison, Arkansas
United States - 75001
Mon7:00 AM - 7:00 PM
Tue7:00 AM - 7:00 PM
Wed7:00 AM - 7:00 PM
Thu7:00 AM - 7:00 PM
Fri7:00 AM - 7:00 PM

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Concentra Complaints & Reviews


My name is Charlie w h i d b ee my wife has been going to Concentra near the airport! Been here for 2 and 1/2 hours She haven't seen a doctor and they close at 5 p.m. I am outside of lot waiting went inside ask the nurse was my wife still in there she reply yes but haven't seen a doctor yet! It doesn't make any sense that a person has to wait over two and a half hours to see a doctor. The next time tell that patient to come the next day instead of waiting so damn long

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    Nov 14, 2020

    Concentra — Physician recommendations are fraud, basis and prejudice.

    Concerta on Levick Ave in Philadelphia, Pa, Doctor Bowman is the worst. She cuts you off during the exam. She...

    May 06, 2020

    Concentra — D.O.T. physical

    May 6, 2020 Concentra Corporation HQ 5080 Spectrum Drive Suite 1200W Addison, TX 75001 To Whom It May...

    Concentrarandom alcohol drug screen

    Submitted urine.. Signed papers and went home.
    Concentra called me 3 hours later at home telling me they forgot to do the alcohol test.
    I could not return to concentra because I had to go back to work.
    Concentra submitted a false report saying I refused the alcohol test and left the clinic.
    I've been laid off work without pay trying to get this investigated/resolved.

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      Jan 26, 2020

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Concentra — wrong medicine

      On 1/26/2020 I visited Concentra at 8755 S Harlem ave Bridgeview il for body pain+nose congestion I told...

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      Jan 24, 2020

      Concentra — dot phy

      I went to Concentra on a Saturday, Dec 2019. And the nightmare started first I thought it was only a name...

      Jan 10, 2020

      Concentra — service

      At 6:08pm central time I had entered the facility with difficulty of breathing and informed them I was out of...

      Oct 30, 2019

      Concentra — pre employment drug screening

      i had received a job offer for USPS and when I went in for my drug screening at Concentra Medical Clinic in...

      Oct 18, 2019

      Concentra — inaccurate specimen labeling

      This story will seem like it's all about me. But bear with me; it's implications are far-reaching...

      Oct 17, 2019

      Concentra — poor service

      I would like to speak to someone over the phone or in person about service I received on 10-14-2019. Service...

      Oct 11, 2019

      Concentra — medical treatment

      On 1/19/19 I went to the Concentra Urgent care in Los Angeles, by the airport, while I was on vacation. I...

      Concentradot physical

      I was given a 3 month DOT card she said because of my neck size no other medical conditions are present and was told that I need a sleep apnea test now, I cannot start my job and my bills are due. I feel like they are discriminating against drivers sleep apena is not required as part of a physical. People are being denied an opportunity to work because they are judging you by the size of your neck and BMI.

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        • At
          atx512 Oct 21, 2019
          This comment was posted by
          a verified customer
          Verified customer

          Was this in Round Rock, TX by chance? The concentra doctor told me the same exact thing. I've been working a highly physical job for over four years and have been keeping up with my DOT medical card fine. No health issues whatsoever. My cholesterol and blood pressure are perfect. She said that I need a sleep test, and that I was overweight (THEIR scale said I was at 216, but my scale and my doctor's office scale said I was 209 AND I am pretty muscular!). And that she would only issue a 3-month DOT card. WTF?

          0 Votes
        Aug 08, 2019

        Concentra — untrained medical assistants; poor technique with blood draws and specimen labeling

        On August 7, 2019 this writer entered Concentra for a pre employment HEP B titer as well as a TB test. I am a...

        Jul 21, 2019

        Concentra — dot physical

        Ive bean driving 23 years went to concentra. In 6/2018 and got a 2 year certification i changed employers in...

        Concentratear in left wrist

        June 3, 2019, I was sent to Dr Chan Concentra in Elizabeth Nj for a tear in my left wrist from Dr Patel in Concentra, Newark NJ. I saw Dr Chan today and was completely disrespected and refused medical from him. He asked what happened after the surgery because I have a brace on my left wrist. I said to him I have a tear in my wrist. He responded I have never saw you before. I responded and said yes you have. Sept 9 2014 because my left arm down to my fingers was numb from being hit with a chair from a student in December 10, 2013. He went to retrieve my full file. He asked why did I have surgery on my left arm I replied so I can have feeling back in my left arm, hand, and fingers. He asked who was the dr and I said Dr Zornitzer. He became very upset with me he also squeezed my elbow by the bone as hard as he could and said can you feel that I said yes when he released it my arm became numb going down to my fingers. Then he wouldnt look at the MRI that was tooken of my wrist didnt want to talk to me anymore and said Go BACK TO DR ZORNITZER AND HAVE HIM FIX IT!!! He left the room with the assistant looking red in the face she doing all the apologizing she can for his demeanor. I cant believe how he denied me treatment for second time cause I had to go to another Dr because he said there was nothing wrong with me. I would to thank you in advance for any help . lizanne fields. My email is [protected]@hotmail.com my number is [protected].

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          Concentradot physical at mt. laurel, nj. concentra

          Hello my name is John Martin. [protected]. 3 months ago I was giving a 3 month recertification card because the ME said my pressure was high even with him knowing I was on medication and has been that way for sometime. But he proceeds s to have me do stretching excercises than he checks my BP a course my BP will go up so I asked him to recheck it and he said no we only do it twice. On the day of my return for Re certification I stop in to see my primary and the the sleep physician. They check my BP it was fine. I even brought a recent two month old very good stress test in. My BP was good went I arrived at Concentra. They said they wanted my cardiologist to send them more paperwork. Then they wanted the results of my bloodwork. Then they dragged me out with this for a day and half before issuing me now with a 6 month card. I asked why it was stated to me by a clerk laticia. That the ME said I had too many heart issues. They are lairs. I had this for years and have a primary and a cardiologist doctor no problem. They are not to be trusted. They is something seriously going on with Concentra. They have changed and the truck driver is feeling it I do not like them anymore. And they are beginning to have this slimy filthy going on. I will be asking my HR to please stop doing business with Concentra and every driver I come across to go anywhere but to Concentra

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            • Ji
              jimmie bias Feb 25, 2020
              This comment was posted by
              a verified customer
              Verified customer

              In 1/2018, a Dr. working for the Concentra Oregon Ohio Office "Claimed" I needed to be tested for a pre-existing medical condition before he would issue me a DOT Medical Card. That was he did 10 minutes before I asked him why the other THREE Doctors that examined me days earlier ALL signed statements saying they saw no reason I couldn't work. The Concentra Dr. then decided I didn't need the test after all. Then changed his story to I needed to come back in 6 months. The Concentra Dr. had no way of knowing I am a former Army MP who is very familiar with the kinds of cons, fraud, and scams used to victimize Veterans. Especially the one known as "Lie and Deny". Where you simply lie to someone to get something from them. Then if you're caught in the lie, you just deny you lied. And claim the person you lied to just didn't like what happened as a result of the lie you told him. Very hard to prove without a witness to the lie at the time. Next DOT Physical I will do what I did last year and take my Atty with me. Funny thing, I had no problem getting a DOT Medical Card last year. Just a co-incidence I'm sure.

              0 Votes
            Mar 15, 2019

            Concentra — workers compensation injury

            I work at a Pre-K school and it involves heavy labor of pushing large tables, picking up chairs, pushing...

            Concentra Urgent Careconcentra dot physical

            All my vitals were good I had two years before. Doctor give me sleep study for 3 months dot card. He wants me to do sleep study. Just because of my neck was 17 but my bmi was high but im big bone blood preasure is good 137/78. He was short with me and there was a dirty needle on the floor ive could step on I had to tell him to pick it up. Not happy I need a 2nd dot doc and help with this matter. I never had sleeping promblems no history

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              Feb 20, 2019

              Concentra — untrained medical personnel

              My daughter, who is in recovery ( drug addiction) recently had a back injury. She had to see a doctor at...

              Concentra — doctor

              I went to Concentra clinic with a worker's compensation injury. The doctor there, Warren G. Hatley, was very...

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