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5.0 1 Complaint
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ProperSoft Complaints 1

6:13 am EDT
The complaint has been investigated and resolved to the customer’s satisfaction.
ProperSoft has left an official reply on this complaint.

ProperSoft Refund

I have purchased from ProperSoft and was pretty satisfied with the product, everything worked fine.
But for some reason they charged me again one month later! Another month passed and the same thing happened. Customer service rep explained that they have some kind of problem with their system and that I was not the first one with that kind of issue.
Within a week they gave me a partial refund. They refunded only one month. Well that's better than nothing I guess...

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Is ProperSoft Legit?

ProperSoft earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: ProperSoft stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights ProperSoft's reputation as a trustworthy leader in their field. Customers can rely on ProperSoft's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for ProperSoft. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

ProperSoft resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

ProperSoft has claimed the domain name for for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for ProperSoft have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction. regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from ProperSoft.

However ComplaintsBoard has detected that:

  • The website belonging to ProperSoft has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • The registrar associated with ProperSoft has been found to be used by several spammers and scammers, which could indicate a potential threat to users.

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Overview of ProperSoft complaint handling

ProperSoft reviews first appeared on Complaints Board on Aug 24, 2016. The latest review Refund was posted on Aug 24, 2016. The latest complaint Refund was resolved on Aug 24, 2016. ProperSoft has an average consumer rating of 5 stars from 1 reviews. ProperSoft has resolved 1 complaints.
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  1. ProperSoft Contacts

  2. ProperSoft phone numbers
    +1 (877) 330-1268
    +1 (877) 330-1268
    Click up if you have successfully reached ProperSoft by calling +1 (877) 330-1268 phone number 0 0 users reported that they have successfully reached ProperSoft by calling +1 (877) 330-1268 phone number Click down if you have unsuccessfully reached ProperSoft by calling +1 (877) 330-1268 phone number 0 0 users reported that they have UNsuccessfully reached ProperSoft by calling +1 (877) 330-1268 phone number
  3. ProperSoft emails
  4. ProperSoft address
    615-701 Rossland Road East, Whitby, Ontario, L1N9K3, Canada
  5. ProperSoft social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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