Concentra reviews and complaints 1
View all 101 complaintsConcentra - Bad customer service
One of the nurses at the front desk treating me because I needed to see the doctor and she said I had to wait because there’s a lot of people in front of me so I said okay that’s why I came at this time and she said: you don’t supposed to be at this time and it was 4:38 and the place closed at 5 so I was on time and I was a walk in so not appointment, after that I said thats why I’m here so I’m going to wait either I came at 4 or at 4:30
And then I said it’s always a problem in here and she stated like a treat: I can put you to see the doctor another day! Treating me. This place has the worst costumer service
Desired outcome: They need to be more professional and I understand they’re tired but they are there to help people not to treating bad
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