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CB Telecommunications Cell C Being charged for lapsed contract
Cell C

Cell C review: Being charged for lapsed contract

T
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7:21 am EST
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My cell number [protected] contract lapsed may 2024.
Since then company has been charging for month to month contract which i did not sign nor agreed to.
Multiple attempts made telephonically ended up me be shifted from one division to next till phones drops.
Multiple whatsapp requests also fell on deaf ears.Company continued to charge my account
cell c account [protected]
cell [protected]
email [protected]@outlook.Com

Desired outcome: CANCELLATION OF MONTH TO MONTH CONTRACTREFUND OF MONIES CHARGED AFTER MAY 2024 TILL TO DATE

Confidential Information Hidden: This section contains confidential information visible to verified Cell C representatives only. If you are affiliated with Cell C, please claim your business to access these details.

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Cell C response
Mar 02, 2025 1:48 am EST
Cell C customer support contacts
Phone numbers

135

147

Address

The Waterfall Campus, Cnr Maxwell Drive, Pretoria Main Road, Buccleuch, ZA

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Dear Collin Thethani Hlatshwayo

Thank you for reaching out. We have referred your cancellation request to our team for further review, and we will be in touch to assist you accordingly.

We understand your concerns regarding the charges after your contract lapsed, and we will ensure this is investigated. Please allow us some time to process your request, and we will provide you with an update as soon as possible.

Regards,
Cell C | TM
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This complaint has been resolved automatically due to user's inactivity.

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  1. Cell C Contacts

  2. Cell C phone numbers
    135
    135
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    Customer Service
    147
    147
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    Quick Info Line
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    Technical Support
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    Customer Service
    +27 84 145
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    6%
    Confidence score
    Contracts & Upgrades
    +27 841 234
    +27 841 234
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    Glocell
    +27 841 944 000
    +27 841 944 000
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    Cell C Business
    +27 841 4329
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    50%
    Confidence score
    Text Only
    More phone numbers
  3. Cell C emails
  4. Cell C address
    The Waterfall Campus, Cnr Maxwell Drive, Pretoria Main Road, Buccleuch, South Africa
  5. Cell C social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 11, 2025
  7. View all Cell C contacts
Cell C Category
Cell C is ranked 173 among 307 companies in the Telecommunications category
#171 Statements for Monthly Billing Statements for Monthly Billing #172 Ovilus Ovilus #173 Cell C Cell C #174 011 Communications 011 Communications #175 Rogers Communications Rogers Communications

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