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Buccleuch
South Africa
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Overview of Cell C complaint handling
1680 Cell C reviews first appeared on Complaints Board on Mar 19, 2007. The latest review Contract - delivery cancelled by courier company without my authorisation was posted on Jun 24, 2022. The latest complaint Declined sim swap request was resolved on May 21, 2022. Cell C has an average consumer rating of 4 stars from 1680 reviews. Cell C has resolved 1144 complaints.
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Latest Cell C’s complaints
Replied
Cell C - Contract - delivery cancelled by courier company without my authorisation
Good day I recently took out a contract with Cell C ... the delivery company Courier IT came through with the delivery, however refused to deliver the order as my surname on my ID was Budhoo and Cell C has my maiden surname Singh saved on the system. I have sent countless emails to Cell C to amend my surname to reflect correctly as well as made a number...
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Replied
Cell C - GetMore
I'm still yet to receive a call from cell c' s get more I called to have it cancelled because I never agreed to have it in the first place a lady that called me told me it is included within my plan its part of the benefit for having a contract with cell c next thing I know I'm paying for it I want that thing cancelled and I don't want to see any charges of...
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Replied
Cell C - Contract phone was stolen
I took a contract with Cell c in May 2017 Cell c had a debit order for the service they were providing me, on the 2nd of July 2017 I was mugged and the thieves stole my bag which had my phone, the phone was insured. I reported the incident at the police station and I got an ITC number I then reported the matter to Cell c and I was advised that my contract...
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