Menu
Home Telecommunications Cell C Customer service contacts
Cell C company logo
Last seen 24 hours ago
Cell C
customer service contacts

Cell C
customer service contacts

Learn how the rating is calculated

1680 complaints
1144 resolved 536 unresolved
File a complaint Table of contents
Claimed
This account has been claimed by Cell C customer service / representatives through our verification process.
Click here to get notifications about new complaints of Cell C. We promise not to send you any unrelated messages
Share
ComplaintsProfile
ADVERTISIMENT

Cell C headquarters

The Waterfall Campus, Cnr Maxwell Drive, Pretoria Main Road
Buccleuch
South Africa

Cell C phone numbers

135
(Customer Service)
Customer Service
0 0
147
(Quick Info Line)
Quick Info Line
0 0
More phone numbers

Cell C website

Cell C working hours

Mon 7:00 am - 11:00 pm Tue 7:00 am - 11:00 pm Wed 7:00 am - 11:00 pm Thu 7:00 am - 11:00 pm Fri 7:00 am - 11:00 pm Sat Closed Sun Closed

What category is Cell C related to?

Cell C is related to the Telecommunications category.

What are the social media accounts of Cell C?

What is Cell C's Facebook?
Connect with Cell C via Facebook at Cell C
What is Cell C's YouTube?
Like, share & subscribe to Cell C on YouTube at Cell C
What is Cell C's Instagram?
Check out Cell C's Instagram pictures and videos at Cell C
What is Cell C's LinkedIn?
See Cell C's portfolio on LinkedIn at Cell C
ADVERTISIMENT

Overview of Cell C complaint handling

1680 Cell C reviews first appeared on Complaints Board on Mar 19, 2007. The latest review Contract - delivery cancelled by courier company without my authorisation was posted on Jun 24, 2022. The latest complaint Declined sim swap request was resolved on May 21, 2022. Cell C has an average consumer rating of 4 stars from 1680 reviews. Cell C has resolved 1144 complaints.

Additional information

Store Locator

Is ComplaintsBoard.com associated with Cell C?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Cell C Customer Service. Initial Cell C complaints should be directed to their team directly. You can find contact details for Cell C above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Cell C. Discuss the issues you have had with Cell C and work with their customer service team to find a resolution.

ADVERTISIMENT

Latest Cell C’s complaints

N
4:28 am
Verified customer This complaint was posted by a verified customer. Learn more
Replied
Cell C has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Cell C - Contract - delivery cancelled by courier company without my authorisation

Good day I recently took out a contract with Cell C ... the delivery company Courier IT came through with the delivery, however refused to deliver the order as my surname on my ID was Budhoo and Cell C has my maiden surname Singh saved on the system. I have sent countless emails to Cell C to amend my surname to reflect correctly as well as made a number...

Read full review of Cell C
L
10:15 pm
Verified customer This complaint was posted by a verified customer. Learn more
Replied
Cell C has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Cell C - GetMore

I'm still yet to receive a call from cell c' s get more I called to have it cancelled because I never agreed to have it in the first place a lady that called me told me it is included within my plan its part of the benefit for having a contract with cell c next thing I know I'm paying for it I want that thing cancelled and I don't want to see any charges of...

Read full review of Cell C
N
4:58 pm
Verified customer This complaint was posted by a verified customer. Learn more
Replied
Cell C has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Cell C - Contract phone was stolen

I took a contract with Cell c in May 2017 Cell c had a debit order for the service they were providing me, on the 2nd of July 2017 I was mugged and the thieves stole my bag which had my phone, the phone was insured. I reported the incident at the police station and I got an ITC number I then reported the matter to Cell c and I was advised that my contract...

Read full review of Cell C
ADVERTISIMENT
See all complaints