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Celcom Axiata Complaints & Reviews

Celcom Axiata — worst customer service

Date: 11/01/2020 Good morning Ms/Mr. I went to your Celcom Service Centre in Kemaman this morning to inquire for...

Internet Services  · Jan 11, 2020

Celcom Axiata — network coverage

Celcom AxiataInternet so slow. I thought that it was my device problems but when i change to wifi, the speed was okay. I try checking...

Internet Services  · Jan 03, 2020

Celcom Axiata — super slow & unstable network

Dear Celcom, Can you please resolve the unstable and super slow network at Senai, Johor. Because at Senai, most of the...

Internet Providers  · Dec 31, 2019

Celcom Axiata — internet plans

I bought the promotional RM10 2GB Triple Quota but sadly there is no triple quota. It is just the ordinary 2GB quota...

Mobile & Cell Phones  · Dec 06, 2019

Celcom Mobile — penipuan perkhidmatan penggunaan telefon

Saya Ahmad Danial Haqeem Bin Ahmad Hisham, Nom I.C: [protected] ingin mendapatkan maklumat tentang status nama saya di...

Unauthorized Mobile Charges  · Nov 15, 2019

Celcom Axiata — slow network

I bought my data plan and it is magnificiently slow. How dissapointed. It is not the first time it happened. I thought...

Internet Services  · Nov 07, 2019

Celcom Axiata — double registration for sim card and e-billing

I seriously do not understand why Celcom need to segregate registration progress for new line application and e-billing...

Celcom Axiata — personal data breach by Сelcom

Hi, Long ago, I have a registered a celcom number under my name; to be used by my mother. This number is [protected]. She...

Celcom Axiata — data roaming

Complain about data roaming. I was cancel data rooming since my old plan rm38/month.in beginning year 2019, I received...

Banks  · Oct 18, 2019

Celcom Axiata — line service

I travel from Georgetown to Kepala Batas, Penang everyday for work, and the only time I can speak on the phone is during...

Celcom Axiata — Switching to celcom malaysia

Celcom suppose to port in my number by Aug 23 but unfornately they did not take my case seriously. It ended up I have to...

Celcom Axiata Berhad (Malaysia) — Celcom mobile family line (gold plus 98)

Celcom Axiata Berhad (Malaysia)Celcom System Are Really Suck! (Broken english, please forgive) I just from Digi Prepare change telekom to Celcom on...

2 comments Telecommunications  · Sep 02, 2019

Celcom Axiata — Service

Assalam En Shaharudin, Saya Irwan Ramlee ingin meminta penjelasan mengenai kos tambahan pembyaran yang terpaksa ditanggung oleh...

Celcom Axiata — poor customer service and staff behaviour

Celcom AxiataAt the date of 8August2019 4.18pm, i went to one of the branch of celcom center which located at cheras trader square a...

Celcom Axiata — mendaftar salinan kad pengenalan pelanggan.

Celcom Axiatahai, saya mohd nadzril. saya mahu buat satu kenyataan yang agak tidak senang kepada pihak celcom. Sewaktu saya mahu...

Other  · Jun 24, 2019

Celcom Axiata — breach of privacy and confidentiality - leaked phone records

Good morning, My name is Anita Rani Naidu and I'm one of your Celcom postpaid customers. The numbers under my name are...

Celcom Axiata — late billing/poor customer service

Celcom AxiataI have been a celcom consumer for the past three months and came across by far the worst telecommunication experience...

Celcom Axiata — rude calls

A lady keep phoning my line to promote celcom several times. On 13th April at 12.57 pm she called up again and pestered...

Annoying Commercials  · Apr 23, 2019

Celcom Axiata — billing

CElcom no: [protected] When I signed on for my present Celcom plan, at Celcom Cube in Sunway Pyramid, in December 2018, I...

Telecommunications  · Feb 27, 2019

Celcom — refund status

Dear CELCOM/Axiata to the whom it may concern. Celcom is very good in driving me crazy just to get my problem fully...

Celcom — wireless broadband

Customer service call and give me for free try for 21 days... But I need to pay rm50 for the delivery for broadband...

Telecommunications  · Jan 17, 2019

Celcom — package cannot change

We applied to upgrade our wifi to 200mbps two months ago. A month ago, I called the customer service and asked why we...

Internet Services  · Jan 11, 2019

Celcom Axiata — refund payment

Dear Celcom Mobile Sdn Bhd, Refer to below complaint made to customer service center: Report number: #1-[protected] Date reported...

Celcom Axiata — dispute payment

Celcom AxiataPurchased 7 days roaming pass to China starting 10/12/18, did not receive the services. Unable to contact customer...

Business & Finances  · Jan 07, 2019

Celcom Axiata — unethical behavior, poor service and unknown call

Celcom AxiataDear, I received a numbers of unknown call from this number [protected] on 29/12/2018, 10:56 a.m, 11:12 a.m and 11:33...

Celcom Axiata — poor coverage

Saya dah bertahun pakai celcom dulu ok internet speed laju tapi kenapa sekarang line internet makin slow.Dah banyak kali...

Mobile & Cell Phones  · Dec 28, 2018

Celcom Axiata — misleading and negligence

Celcom Axiata14 December - confirmed by Celcom dealer and 3 staff that I can port out then port in the put my 2 family under sub...

Celcom Axiata — overcharged my phone line!!

Hi Celcom, my phone like is [protected] prepaid line and I faced many deductions from account and when checked online...

Celcom Axiata — undelivered smartphone

It is with much disappointment and utmost displeasure to inform you that my submission to enjoy an internet plan which i...

1 comments Mobile & Cell Phones  · Dec 14, 2018

Celcom Axiata — free 100,000 phones with no upfront payment campaign

I was applied above campaign for free SAMSUNG GALAXY J4 on 13/10/2018 at CELCOM BLUECUBE CENTRE MELAKA RAYA, an INDIAN...

Telecommunications  · Nov 27, 2018

Celcom Axiata — regarding authorised checking for my sub line

Hai team, I already made an authorised for my sub line so he can cheking his ac details, yet yr customer service still...

Other  · Nov 22, 2018

Celcom Axiata — deducted rm 3800 from cimbclick to celcom bill

Saya mengalami kerugian Sebanyak Rm3800 dalam masa 1minit.. Direct deduct dari cimb click tampa tac no.. Tiba2 dpt msg...

Mobile & Cell Phones  · Nov 16, 2018

Celcom Axiata — unsubscribe!!

sebelum ni sya pernah subscribe monthly iflix, saja2 je, lepas tu nak unsubscribe balik tak boleh pula, lepas sebulan...

Unauthorized Charges  · Nov 14, 2018

Celcom Axiata — can't use 4g data. and my limits money

Selamat malam. maaf ya. saya nak isu pasal gegunaan data 4G saya. iyanya tidak boleh digunakan. bila saya guna rangkayan...

Repair Services  · Nov 12, 2018

Celcom Axiata — billed overcharged & data allocated problem

Celcom AxiataI have been signed up Celcom gold supreme plan with 2 family plan sub line on 26/8/18. After all line been activated I...

Celcom Axiata — customer service and mobile phone plan

First call 6.49pm Second call 7.11pm Third call 7.15pm Date 11 November 2018 I called 3 times to [protected] (customer...

Celcom Axiata — home wireless broadband 150gb

Beware of tis 150gb package wit 2 tb walla.. the data quota can go missing anytime.. ended up u need to purchase extra...

Internet Services  · Nov 01, 2018

Celcom — postpaid inactive

To whom may concern, As per attached receipt/ registeration form/justification form for your further action. The staff...

Other  · Oct 27, 2018

Celcom Axiata — poor coverage and internet connection

Im represent all the celcom users in carey island 42960 selangor, wish to complaint about poor speed internet and...

Internet Providers  · Oct 21, 2018

Celcom Axiata — today I received a lawyer letter asking to pay arrears of rm298.30 for mobile line [protected].

About six months or more ago, my son using [protected] but later on, I (parent) wanted to terminate this line and convert...

Unauthorized Charges  · Oct 18, 2018