Menu
Write a review
File a complaint
Burger King Profile

Burger King

www.bk.com

Learn how the rating is calculated

1.2 25 Reviews 4597 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Burger King Complaints Page 65 of 230

ComplaintsBoard
N
5:48 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Ricardo Castillo, who is a manager at the Eustis, Florida Burger King, yelled at 2 customers old enough to be his grandmothers. They were only expressing their 1st Amendment Rights of Freedom Of Speech. They ladys didn't understand what the employees were saying because they were not speaking English at all, they were speaking Spanish, and got offended by...

Read full review of Burger King and 4 comments
ComplaintsBoard
E
4:26 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered a whopper with cheese. When I got home and opened it, the meat was very dry and very thin. Lots of lettuce and onions. Tomatoes were good. The cheese wasn't melted. It just wasn't good at all. When I go past burger king there are very few cars there. Maybe you try to make the burger better. When I go to Mcdonalds or Wendys the burgers are alway...

Read full review of Burger King
ComplaintsBoard
A
6:16 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was in line at the drive-thru basically waiting to get an order and there was no comment or no response from the drive-thru assistant or window and I did not hear anything com in my from the speaker, no please wait or anything so I pulled up to the window to order and they refused to take my order. I was then told that I jump the line. The assistant...

Read full review of Burger King
ComplaintsBoard
J
8:20 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered and paid for 2 of your spicy chicken meals and a king Jr kids meal . They had me Park in front saying they had to make the chicken patties . After 25 min of sitting there I went in and they hadn't made anything . So they gave me the food and when I got home I realized that they gave me someone else's order . Only thing they got correct were my soft drinks . This has to be fixed

Read full review of Burger King
ComplaintsBoard
C
4:34 pm EST

Burger King commercial swearing

The commercial for the plant based meat that says "im a [protected]@#= fool" I don't think is appropriate and unnecessary. Shows the lack of class Burger King has and education to whom ever created the commercial that they couldn't use better words to describe the situation. This use of language I find offense to have to listen to in a commercial and also will let others know. After this I doubt I will ever purchase another item from this company

Read full review of Burger King
Hide full review
ComplaintsBoard
J
11:48 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Date of Incident - 11/24/2019 Location - Dempster Street, Evanston IL, Time : 9:50 - 10:25 We had ordered food through Door Dash and upon eating our food my mother had found a pencil in her burger. It was covered in ketchup and had the string still attached. She vomited almost immediately after realizing what it was. How disgusting is that. Even if it wa...

View 0 more photos
Read full review of Burger King
ComplaintsBoard
N
11:57 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Im really not the one to complain but I'm pissed and very disappointed because I get home after ordering threw the drive thru for me and my kids and didnt recieve all my food after paying full price and leaving back out the house in the cold is not an option. First off everything we received was cold and I mean everything . I ordered 2 crispy chicken meal...

Read full review of Burger King
ComplaintsBoard
G
6:28 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

i was going back to get some straws for my kids drinks i forgot to get the casher set me up to be insulted the black male he went on to say you need to lay off the donuts because he was saying i am to fat. all of your employees was Laughing in the back i heard it no one was around to stop him he went on to shouted it real loud so the custmers could hear him...

Read full review of Burger King
ComplaintsBoard
W
10:35 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

11/22/2019 8:46 pm order # 77 drive through store # 17535. I placed my order at the drive through that really was not that busy. Had to wait for someone to take my order. I ordered my order to be freshly made like i've done numerous times. And when I got home (only one mile away) my whoppers were cold, poorly made lot of lettuce and mayo which was not asked...

Read full review of Burger King
ComplaintsBoard
M
9:08 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Me and my crew of six come in and ordered 6 double Whoppers with cheese the fries were cold the burgers were cold the manager would not do anything about it was very rude she pissed me off she have a smart mouth she told me everybody else is food was just fine that it was only ours I spent almost $60 with y'all cuz we ordered other stuff too could you...

Read full review of Burger King
ComplaintsBoard
B
11:10 am EST

Burger King lawsuit

The Impossible Whopper is great and the vegans are wrong. You said when the plant based burger came out that the vegan version was cooked separately from the other burgers. Now the vegans are suing you. They do not know that food flavors are derived from plant and animal sources either. Maybe use this fact against them? The Impossible Whopper is great 👍 don't change a thing.

Read full review of Burger King
Hide full review
ComplaintsBoard
B
10:39 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Order No. 311 - November 19, 2019 We placed our order at 6:59 pm. Service was so slow we didn't get our food until 7:15 pm. The employees were obviously having communication problems. Both soda machines were out of ice and the drinks tasted awful. I told the cashier and she told one of the other employees but no one seemed to care (including the man who...

View 0 more photos
Read full review of Burger King
ComplaintsBoard
L
11:15 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Twice I was poisoned by the impossible whopper at the Washington Street location of the Naperville Burger King. Both times I had severe vomiting, diarrhea within two or three hours of eating the impossible whopper. First time I thought it was a fluke and so I tried it again a few weeks later and was horribly poisoned again and felt awful all day. This was a...

Read full review of Burger King
ComplaintsBoard
J
4:54 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I read online that senior citizens get a 10 % reduction in price. The manager didn't know anything about it. Do we? It seems that if it was printed online it would be a valid offer. They said that it varied from one place to another. He also decided to change the cashier and count her drawer right in the middle of my order. He also told me to relax. as he...

Read full review of Burger King
ComplaintsBoard
B
3:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

With our grandson, at lunchtime, we went into the store & ordered 2 whoppers, a crispy taco, a frozen coke and a meal including chicken fingers, french fries and a drink, all to eat there. It took approximately 20 mins to get the order. And that only after I finally got the attention of the clearly frazzled employee. The whoppers were both cold, the chicken...

Read full review of Burger King
ComplaintsBoard
Y
1:48 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My son went into BK yesterday and ordered two cheesy tots and a large drink. After realizing he had only gotten one order of cheesy tots in his bag my 11 year old son went back to the counter to ask for his second order that he had already paid for. Only to be yelled at by Vicki Ingram, she told my son he never ordered two only one without even checking. My...

Read full review of Burger King
ComplaintsBoard
M
12:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The first time going through the drive-through she forgot to give me my receipt. I get my food and I am missing stuff. Had to go back through when I explained it to them. She was very rude, and then handed me my receipt. We didn't even get the right food. We got someone food not are food . So I when in this time .She slammed it in the trash. The other food...

View 0 more photos
Read full review of Burger King
ComplaintsBoard
M
11:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

on Nov 15 i was waiting to order food the cashier i beleive kiki was her name its not on my receipt, she ignored me and the couple behind mem she was to busy talking to the boys that she let cut us to order and gave them their food beforw the other people waiting m i waited 10 mins to ordwr and 15 for food bwcause she was to buay flirting. i am not...

View 0 more photos
Read full review of Burger King
ComplaintsBoard
J
12:47 pm EST

Burger King customer service very poor

We were in your Burger King restaurant at the Jacksonville Florida airport today at 11.00 am when we walked in the young girl that worked there was on her cell phone we had to wait for her until she was done we wanted a milkshake and some food well I asked for a chocolate milk shake she said not chocolate so I said vanilla milkshake so she then said no milk shakes as no one turned it on she was very rude acting as we were bothering her there was no one there just us was very unprofessional acted as though she didn't care about a customer if she is the face of your company I'll tell you no wonder McDonald's is number one and I work in retail if I ever treated a customer like she did I would be fired maybe you don't care I don't know But most likely we won't go back to your company very disappointed

Read full review of Burger King
Hide full review
ComplaintsBoard
D
6:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have been eating the Original Chicken sandwich for years. Today I was on my way home from the city and stopped to take a sandwich on the freeway in Wilsonville, OR headed for Woodburn, OR. I took one bite and the chicken and it was so hard it was not edible. Tried again at no avail. I couldn't take it back as I was on the freeway. Brought it home and...

Read full review of Burger King

About Burger King

Burger King is a global fast-food chain known for its flame-grilled burgers, primarily the Whopper. They offer a variety of menu items including burgers, fries, chicken sandwiches, salads, and breakfast options. Drive-thru, dine-in, and takeout services are available, with select locations offering delivery.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
Burger King Category
Burger King is ranked 58 among 59 companies in the Fast Food Chains category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.