Menu
CB Fast Food Chains Burger King 176 Market St, Potsdam, NY, 13676, US
Burger King company logo
Burger King
reviews & complaints
Burger King company logo

Burger King

176 Market St, Potsdam, NY, 13676, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
6:00 am - 11:00 pm
Tue
6:00 am - 11:00 pm
Wed
6:00 am - 11:00 pm
Thu
6:00 am - 11:00 pm
Fri
6:00 am - 11:00 pm
Sat
6:00 am - 11:00 pm
Sun
7:00 am - 11:00 pm
ComplaintsBoard
B
3:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Burger King - lunch on 11/14/19

With our grandson, at lunchtime, we went into the store & ordered 2 whoppers, a crispy taco, a frozen coke and a meal including chicken fingers, french fries and a drink, all to eat there. It took approximately 20 mins to get the order. And that only after I finally got the attention of the clearly frazzled employee. The whoppers were both cold, the chicken fingers were, too, and there was no taco. Only the fries were warm. After waiting sooo long, I didn't even bother to ask for the taco. I can only guess how much longer that would have taken. It was a terrible experience and we will probably not be going to that BK ever again.
Bill Stevenson

Read full review of Burger King
Hide full review
ComplaintsBoard
P
6:54 pm EDT

Burger King - service and food

I have a Burger King in Potsdam and Massena NY. I eat at both. I have not had issues at the Massena one. On the other hand have had Multiple issues with the Potsdam one

Once I ordered a Burger King and 2 tacos no sauce. The Burger King was very cold and tough like it was sitting for over hours.

Another time I ordered 10 tacos 5 with no sauce not only did it take 15 minutes or more. All tacos had sauce when I got home

Today the reason I am finally complaining I ordered a Burger King with 2 tacos. The Burger King has no bacon.

I also ordered on the evening 6 tacos and had to wait 10-15 minutes again. This time the tacos weee ok but I didn't get any napkins in bag and while eating one and driving some sauce and meat fell on my pants and I couldn't even wipe it up.

Just very disappointed with this Burger King.

I do want to say there have been a few evenings when a very nice young man is working that I get the best service.

Read full review of Burger King
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.