complaining about rude manager at drive thru
I order in drive through and I was trying to inform employees that I had a coupon but she cut me off and said pull around. I'm at window she tells me next time I have a coupon to let her know. So I told her I was trying to but you cut me off an said pull around front I told again she got loud with voice and got loud back with her she closed the drive...
Read full review of Burger Kingproduct and service
I went to the above listed burger king this afternoon and was sorely disappointed. I had a survey receipt for a free whopper with paid side (med onion ring) and drink (med Diet). I gave them my order and informed them of the survey receipt and proceeded to the window. I sat there for almost 5 min. male worker then informed me they couldn't do the free...
Read full review of Burger Kingfood reheated
This happened at the Burger King #12114 at about 11:45 a.m. I went in with a gift card. Ordered a crsipy chicken sandwich, with fries and a drink. Service was great, and they were not busy. I directly went to fill my drink knowing what I wanted. Not e ven 45 seconds later, my food was ready. Fries were great, and drink was great. How ever, my chicken...
food
Don't know why I'm wasting my time on this but enough is enough with this place. This is my 3rd time complaining without a reply. I ordered a rodeo burger cheese Jr n was charged 6. 19 for it. It only cost $1.39. They charged me for a large one. I asked to see the manager n was told I had to come back tomorrow the inside was closed. Why couldn't she come to...
chicken garden salad
When I ordered my lunch today at Burger King corner of Telegraph and Victoria in Ventura, CA. I was told that my extra dressing cost more. No problem I said. My total was $6.99. She took my $ then told me we only have this salad so I will put chicken on the side. I didn't get to see it up close but noticed it looked awfully small so I said, "May I please have more lettuce". She said yes went to the back and came back and handed me the bag and I said thank you to her and she did not reply. Should have taken that as a sign. I parked my car and looked inside my bag and could not believe it was a side salad and a chicken breast on the side. I quickly went back and told her this is not what I ordered. This is not worth $6.99. She said yes the chicken breast is $5.00. I said well you lied to me. I asked for more lettuce and you did not give it to me. To which she just continued to repeat that the chicken was worth $5 by itself. I said please refund me my money which she did. I am very, very upset about this service. Please have someone follow up with the Manager and have someone from your office get back to me.
Thank you,
Debbie Turner [protected]@live.com
[protected]
not honoring app coupons!
They Do Not honor the APP coupons, they are Rude, they do not speak English well and the do not Respect the customer or the company they work for...Sad!! They Food is always warm and lukewarm on the fries and do not question them or they will get very mad and disrespect you even more! Really!? What has happened to BK! This transaction took place on 11/7/19...
Read full review of Burger Kinguse of kiosk and receiving wrong sandwich
Went to above store to purchase lunch. Went to kiosk to order and wasn't able to complete my order there since there was no option for deleting tomatoes or onions. There should be the availabilty to custom order your sandwich. This became a problem after going to the register to order since there was no customer service person there to take your order. After ordering my meal, I was given it in a take out bag instead of asking if I was eating in. This appeared to be done to have less work to do for clean up. The trash was over flowing in the seating area. Upon opening my bag, I found a double whopper with cheese with all the trimings after the slip showed no tomatoes or onion. I returned the sandwich and received a new one without any issue, but the cashier was arguing with the sandwich maker over the mistake. The cashier picked up the wrong sandwich the slip was correct and the package was marked correctly.
2553 military rd
went to BK the night before heading to work and i ordered a whopper meal. my order was incorrect and i contacted the manager and told her that my meal was incorrect and I asked for no onions because i'm allergic. the manager supposedly looked up the orders and said there was no whopper burger meal in her system. she was very unprofessional and rude. and told me she couldn't do anything about my incorrect meal. I'm very upset because i can't get my meal replaced.
make customer feel like they was being dishonest an feeling some type away about a a meal they have messed up on
receipt/price
Poorly printed receipt so I cant even submit a survey with bkexperience. Cant read the survey code or store number. I believe I was overcharged for a Whopper meal. No extras, no cheese. I was charged $9.23 when listed $6.59. What a rip off and I cant even submit a survey to get a free sandwich. It would helpful if your receipts were readable or your benchmarks cant be identifiable
commercial - i'm a damn fool
Your media team is getting desperate. What exactly is the point of having "I'm a damn fool" in the commercial? It's not the worst profanity but it's pointless and irritating when it pops up every commercial break. It isn't funny, or does it serve any purpose in the ad, meaning it's there for... nothing. No reason. Needless profanity in a fast food commercial of all things.
Again, it's such a small issue, but so, so annoying and says a lot about a company.
It's just kinda sad.
Sorry
That's as bad, as any discrimination remark I've heard!
Take it down!
poor customer service
I attempted to get some dinner from the Burger King in Sanford on Orlando Dr near WalMart and it wasn't at all a pleasant experience. The young lady Lus the manager basically rushed me through my order in drive thru (she said she didn't have my original order the pretzel bun) and once I arrived at the window and asked about her day she informed me that she was trying to get other work done!
I left! I left wondering is this how Burger King training workers? My mouth dropped when she said she's the manager... lol!
I really don't have much faith in you all system that something will be done about this because she was just too comfortable with doing it. I just had to make it known that she did it to me and for that I kept my $11.
Thank you Alicia Baker
drink, fries, crispy chicken sandwich, time waiting
i went through the drive through. once i got to the window i sat for about 7 minutes waiting for my food..ridiculous. i started eating my food and my sandwich wasn't too bad at first. I eat my sandwich half folded up when I eat my sandwich. I took it out of the wrapping, and there was a hair at the end of my sandwich. Makes me sick. after that I had a drink...
Read full review of Burger Kingcommercial
I'm very disappointed in the use of inappropriate words on a commercial. It's getting ridiculous that grown people don't have the sense enough to watch their language. I don't want to hear it and I don't want my children going around calling people "damn fools." Thankfully I've taught them better but for all the kids and adults out there who haven't been taught that that is inappropriate, would you please remove the vulgar language from your commercial. It's inexcusable.
service and product
Hi there. I for one love Burger King food and was so excited that they built a new one on Hwy 10 E in Stevens Point Wi. When my husband and I went there for the first time, the gal that waited on us and took out order was absolutely fithy!! Her hair was solid grease and her shirt was beyond dirty. she also handled our food and i didn't even want to eat it...
Read full review of Burger Kingfood
I understand burger king is known for its burgers and French fries and I get it that it was only a $1 but they need to take the tacos off their menu. The shell was very hard and I had to break it off to eat the softer parts where the meat was. The meat was overcooked. The sauce was pretty good. I'm not sure if it was this location alone but this was my first bad experience I ever had at burger king.
chicken nuggets
I ordered a kids meal and an order of 10 piece nuggets for my 5 year old. As soon as my son opened his nuggets he was saying "ewwww these are disgusting"."they smell" Once I took a look I couldn't believe these nuggets are hard as a rock and have burnt oil smell to them. And are dark in color. Although I understand. Maybe they were forgotten in the oil. But...
service/drive thru
Election day and went thru the drive thru for breakfast sandwhiches. Silly me for thinking breakfast was in the mornings and not everyone get's to eat before 10:30!!! I must be wrong cuz fast food places obviously have different times for breakfast lunch & dinners! So sad and then the drive thru help was rude as all get out! Probably because several other'...
Read full review of Burger Kingchicken nuggets, whopper with cheese
All of my chicken nuggets were falling apart and wet in the middle when i broke one apart a bug came out I was so discussed I couldn't even eat any food I had ordered today. I have had problems in the past with this burger king. Including messy burger's like they just trow things together, wrong order, missing food. This is a new burger king in steven...
service
I ordered tater tots and the asst manager waited on me at the drive through window. He failed to give me a napkin so I had to ask he was agitated so I said I shouldn't have to ask a manager for a napkin. He grunted at me. I'm not happy.. he trains his employees to suggest he take a few lessons himself..no one should order food and have to ask for napkins.. it was 11 4 2019 at 3:32 pm
Read full review of Burger Kingincorrect order /refund
11/03/2019, went to restaurant to get meal as we was driving back home to Orlando. Went inside hoping that order would be more correct than drive thru. Obviously that was far from the truth. Meal wrong. As we was traveling, to turn around was completely out of the question, we called the store seeking a refund. Was told by manager on duty he could not issue...
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